Mercure Brisbane King George Square 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 4 186

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Opis

O hotelu

Goście hotelu Mercure Brisbane King George Square mogą korzystać z udogodnień w sąsiednim 5-gwiazdkowym hotelu Pullman Brisbane King George Square: siłowni, Bistro Allure i baru KG.

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Lokalizacja hotelu

Mercure Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

Pozycja GPS:-27.4683, 153.02308

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 4 186

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 424

Great Experience and Stay at Brisbane!

Ocena na stronie TripAdvisor 5.0/5

hemanth201190 Opinia zatwierdzona w TripAdvisor

Dear hemanth201190, Thank you for sharing your wonderful feedback! We are delighted to hear that you had an excellent stay with us. It’s great to know that you enjoyed our central location, spacious rooms, and the service from our staff. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Brisbane. Sincerely, Roshit Manmohan Front Office Manager

Not the best experience

Ocena na stronie TripAdvisor 3.0/5

LoveTravel564752 Couples - Opinia zatwierdzona w TripAdvisor

Dear LoveTravel564752, Thank you for your feedback. We sincerely apologize for not meeting your expectations, especially regarding your gold membership benefits and the closed rooftop bar. We understand that this was an important aspect of your stay, and we regret that you were not informed about the bar's closure beforehand. Your comments are valuable to us, and we will work on improving communication and ensuring that our services meet your expectations moving forward. Sincerely, Roshit Manmohan Front Office Manager

Świetna lokalizacja w samym centrum, wszędzie blisko.

Ocena klientów 4.5/5

Iwona Pary - Opinie potwierdzone ALL

Dear Iwona, Thank you for your feedback! We are glad to hear that you enjoyed our central location, breakfast, and found the room to be adequate for the price. We apologize for the delay in releasing your credit card pre-authorization and this has now been released to you. I also apologize for the issues with the carpets and smell. We truly appreciate your suggestions and will take them into consideration as we work on improvements. Sincerely, Roshit Manmohan Front Office Manager

No real issues good locale

Ocena na stronie TripAdvisor 4.0/5

joancollins69 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Dear joancollins69, Thank you for your feedback! We're glad to hear that you had a generally pleasant stay with us. Your comments about the valet service, cleanliness, and friendly housekeeping are greatly appreciated. We also note your concerns regarding the reception, room features, and gym conditions, and will take them into account as we continue to improve our services. We hope to welcome you back in the future for another stay. Sincerely, Roshit Manmohan Front Office Manager

Over charged and state of the Room

Ocena na stronie TripAdvisor 1.0/5

KennJones657 Couples - Opinia zatwierdzona w TripAdvisor

Dear KennJones657, I sincerely apologize for the issues you encountered during your stay with us. It is extremely concerning to hear about the condition of the room, and this certainly does not reflect the high standards we strive to maintain. I am particularly sorry for the musty smell, cleanliness issues, and the various maintenance problems you mentioned. This is absolutely not acceptable, and I will be addressing these points with our housekeeping and maintenance teams to ensure that improvements are made. Regarding the pricing, I apologize for the confusion and any discrepancy that occurred at check-out. Please reach out to us directly to have this issue addressed and we would be pleased to assist. We take your feedback very seriously, and I will ensure that corrective actions are taken. I hope you will give us another chance to provide you with a much-improved experience in the future. Sincerely, Roshit Manmohan Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 634 Liczba opinii 9.1/10 Lokalizacja
  • 2 555 Liczba opinii 5.1/10 Pokój
  • 2 043 Liczba opinii 7.7/10 Obsługa
  • 66 Liczba opinii 5/10 Internet
  • 1 029 Liczba opinii 4.4/10 Czystość
  • 1 011 Liczba opinii 4.6/10 Komfort
  • 627 Liczba opinii 3.8/10 Udogodnienia
  • 545 Liczba opinii 5.4/10 Dobra oferta cenowa

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