Sofitel Brisbane Central 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 8 128

Gwarancja
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249 Turbot Street, 4000 BRISBANE, Australia

Opis

O hotelu

  • Hotel jest powyżej dworca głównego, z bezpośrednim dostępem do lotniska w Brisbane.

  • Wielokrotnie nagradzana restauracja dla smakoszy i bary na miejscu

  • Największy w pełni zintegrowany obiekt konferencyjny w Brisbane.

  • Luksusowe wnętrza i wystrój inspirowane kuchnią francuską

  • Basen zewnętrzny, siłownia i spa

Nasze pokoje

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Lokalizacja hotelu

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

Pozycja GPS:-27.465352, 153.026299

Telefon
Faks +61 7 3832 4741

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Bistro Suzette

Suzette oferuje doskonałe miejsce do relaksu, rozkoszowania się i świętowania, serwując najwyższej jakości lokalne produkty na śniadanie, lunch i kolację, z pasją do nienagannej obsługi Gości i tworzenia niezapomnianych chwil.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 8 128

Ocena TripAdvisor  4.2/5  Liczba opinii: 5 143

You get what you expect at Sofitel

Ocena na stronie TripAdvisor 5.0/5

Jay-Jay F Opinia zatwierdzona w TripAdvisor

I love Sofitel. This hotel is beautiful, and it's in an excellent location. 30 floors, overlooking ANZAC Square and right in the middle of the shopping precinct. So many cars and restaurants nearby too, and not far from South Bank. I only stayed one night, so I booked a King room. It had a soft bed, mini bar, and a bath. My room overlooked Anzac Square too. And I could see the pool and spa pool from my room. The service at the hotel was as good as it always is at Sofitel. I did not eat in the restaurant, but when I walked past, everyone seemed to be really enjoying themselves, and the food looked good. They have Valet parking for $60 a night.Lucky I just ubered from the airport! (Which is only about 20 minutes drive away)

Shabby and Sad!!

Ocena na stronie TripAdvisor 1.0/5

juliebI1052NC Couples - Opinia zatwierdzona w TripAdvisor

We stayed here post COVID and it was old and dirty and vowed never to stay there again. Given I am an Accor member I decided that after 4-5 years things must have improved. How wrong I was!! Rooms on the high floor (28+) are old, shabby, the aircon isn’t effective and generally you feel they are limping this sad product for as long as they can. Sofitel is meant to be a prestige brand and yet this is not being represented by the Brisbane Sofitel - shut it down and refurbish it!

Bonjour, Thank you for taking the time to share your feedback. I’m truly sorry to read of your disappointment and that your return stay did not meet the expectations you associate with the Sofitel brand. Your comments regarding the condition of the rooms and overall presentation are extremely concerning and have been shared with our senior leadership and relevant operational teams for review. We sincerely regret that we did not deliver the level of experience you expected, particularly as a valued Accor member. If you would be open to discussing your experience further, please feel free to email me and I would be happy to arrange a suitable time to call. Rhianne Campbell Luxury and Guest Experience Manager rhianne.campbell@sofitel.com

One of the best hotels we have ever stayed in

Ocena na stronie TripAdvisor 5.0/5

suez531 Opinia zatwierdzona w TripAdvisor

Thank you for making our first stay in Brisbane a fantastic one. From the moment we stepped in to your wonderful reception area we felt welcome, looked after, respected and at home. I cannot rate this hotel highly enough. The reception staff are amazing and so helpful. Breakfast is probably the best breakfast ever - the service, choice and quality of food and drinks is fabulous. The bar and bar staff were great - fun to talk to and offered amazing hospitality to a couple of Brits spending their first Christmas and New Year in Australia. There is a lovely pool area on the 3rd floor. The hotel location is also great with easy access to the train station below the hotel which is so convenient for visiting surrounding areas but also getting back to the airport, just brilliant. We really can't wait to return. Thank you Sofitel.

Bonjour, Please accept my sincere apologies for the delay in my response, and thank you so much for your beautiful feedback. We’re absolutely delighted to hear that your first stay in Brisbane was such a fantastic one and that you felt welcomed, looked after, and at home from the moment you arrived. It’s wonderful to know you enjoyed our team and our convenient location with direct access to the train station and airport. Your kind words truly mean a great deal to our team, and we sincerely appreciate your recommendation. We can’t wait to welcome you back again in the future. Rhianne Campbell Luxury and Guest Experience Manager

Can’t fault it.

Ocena na stronie TripAdvisor 5.0/5

catherinekM9612JC Opinia zatwierdzona w TripAdvisor

Literally above Brisbane Central Station with escalators direct into the hotel lobby. (No noise though). Room on 26th floor was spotless. Bed so comfortable. Rooms could do with an update but it was so clean that this didn’t matter. Food was amazing, probably the best steak I have ever and helpful .had. Breakfast had everything you could want. Cocktails and canapés pre dinner was a really lovely experience. All the staff were friendly and helpful, special mention to Rhianne.

Bonjour, Thank you so much for your wonderful feedback. We’re delighted to hear you enjoyed our direct access to Brisbane Central Station and the comfort of the bed. It’s also fantastic to know you loved the food=and canapés experience. We appreciate your comments regarding the rooms and have shared this feedback with the relevant teams. Thank you as well for your kind words about our friendly and helpful staff — and for the special mention, it truly means a great deal. We look forward to welcoming you back again soon. Rhianne Campbell Luxury and Guest Experience Manager

Nice hotel needs a couple of tweaks

Ocena na stronie TripAdvisor 4.0/5

vasula Opinia zatwierdzona w TripAdvisor

Nice hotel rooms were a little dated. This place has two restaurants and these were both good. Staff were friendly despite having some issues with our room. (Damaged bed). This was promptly rectified and we moved to another room. Had an issue checking out the bill was more than double what it should have been but we worked through that.

Bonjour, Thank you for taking the time to share your feedback and I apolgise for the delayed respsonse. We’re pleased to hear you enjoyed our restaurants and found our team friendly. I’m sorry to learn about the issues you experienced with the damaged bed and your final bill, however I’m glad these matters were resolved during your stay. We also appreciate your comments regarding the rooms being a little dated and have shared this feedback with the relevant teams. Thank you again for your comments, and we hope to have the opportunity to welcome you back in the future. Rhianne Campbell Luxury and Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 687 Liczba opinii 9.5/10 Lokalizacja
  • 3 095 Liczba opinii 6.6/10 Pokój
  • 3 885 Liczba opinii 8.8/10 Obsługa
  • 35 Liczba opinii 6.3/10 Internet
  • 1 193 Liczba opinii 7.2/10 Jedzenie
  • 1 061 Liczba opinii 6.4/10 Klimat
  • 844 Liczba opinii 8.4/10 Śniadanie
  • 794 Liczba opinii 5.6/10 Czystość

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