Sofitel Brisbane Central 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 8 129

Gwarancja
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249 Turbot Street, 4000 BRISBANE, Australia

Opis

O hotelu

  • Hotel jest usytuowany nad dworcem centralnym, z bezpośrednim dostępem do lotniska w Brisbane.

  • Trzy nagradzane restauracje oraz kawiarnia-barzapewniają nieskończone możliwości wyboru.

  • Największe w Brisbane, w pełni zintegrowane centrum kongresowe dla 1100 osób

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Nasze pokoje

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Lokalizacja hotelu

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

Pozycja GPS:-27.465352, 153.026299

Telefon
Faks +61 7 3832 4741

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 8 129

Ocena TripAdvisor  4.0/5  Liczba opinii: 5 077

Certyfikat Doskonałości 2024

Abysmal.

Ocena na stronie TripAdvisor 1.0/5

ross P Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Abysmal! Visited the hotels 'premier' restaurant and was appalled by both the quality of the food and the pricing of same. One main course meal was described as being Grilled Moreton Bay Bugs with Grilled Lemon and was priced at Sixty Five Dollars. What was served were three minuscule Bugs with a wedge of burnt Lemon. THE BUGS WERE INEDIBLE! It was like eating blotting paper! It is probably worth noting that even frozen seafood can be prepared to an acceptable standard. It must be said that the floor staff were exceptional, offering to replace the below standard meal with something else and deducting the cost from the bill. The restaurant manager and server appeared to be genuinely concerned that we were far from happy with our Sofitel experience. Extremely disappointed with the level to which food standards have fallen.

Very Disappointed

Ocena na stronie TripAdvisor 1.0/5

kannan995 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The room hasn't been serviced on the 2nd day. I left the room in the morning and came back at 8:30 pm and noticed no one had cleaned the room and no clean towel, bed not made, no milk, no water. I called the room service and they didn't turn up. Then I made a second call to the duty manager, Then the room service turned up and did their work. End up, it was 10 pm. I had my shower and got to bed. For one of the beds, they replaced the bed sheets, and the duvet sheets are very smelly; I think that has been used somewhere else. I noted on the bed sheet few dirt's. I am a silver member, and I went for the free drink. The bar staff treated me like I was a beggar. On my arrival, the staff at the door thought I was an Uber driver, and he didn't let me talk; he talked to me like I was picking up someone. This is not right; first, they have to wait for my response; rather, they are thinking of their own idea. I am very disappointed overall with the services, and this is the 5th time I have stayed at this hotel and had very bad experiences. I have booked the Luxury Room and the services like this are not acceptable.

Bonjour, I hope this finds you well, I have responded to your feedback directly via email. Merci, Thomas Annand Luxury & Guest Experience Manager

poor communication

Ocena na stronie TripAdvisor 1.0/5

SKD111 Couples - Opinia zatwierdzona w TripAdvisor

concierge excellent throughout the stay but nothing positive once we entered the hotel, reception area newly renovated and impressive. We booked for 2 nights in a upgraded king room but left after I night. The room was small, furniture very old and tired and evidence of vomit on the furniture had not been cleaned. It took 2 requests and 5 hours to have it attended. Communication both prior to and whilst we were there was appalling and as a loyal Diamond Accor member its our worst experience in our association with Accor. Tom, acting GM, terrible.

Bonjour SKD111, Thank you for your review, if you could kindly provide some further information in relation to your feedback by emailing myself; jefferson.lagarde@sofitel.com. Sincerement, Jefferson Lagarde Director of Rooms & Luxury Experience.

Great Choice while in Brisbane

Ocena na stronie TripAdvisor 4.0/5

KNIGHT_WEI Opinia zatwierdzona w TripAdvisor

My stay at the hotel was wonderful, with outstanding service, great amenities, and a fantastic location. The only recommendation I have is renewing the room decor, as it would take the experience to the next level. Overall, I would happily return and recommend this hotel to others seeking a stay in Brisbane!

Bonjour Knight_Wei, Thank you so much for sharing your experience with us! We are thrilled to hear that you enjoyed outstanding service, our amenities, and the fantastic location. It is always our goal to ensure each guest has a memorable stay, and we’re pleased to know you had such a positive experience. We also appreciate your suggestion regarding room decor. We are currently considering updates to enhance our guest experience even further, and your feedback is invaluable as we plan for these improvements. Thank you again for your kind words and recommendation. We look forward to welcoming you back to Brisbane and providing another memorable stay! Merci Thomas Annand Luxury & Guest Experience Manager

Perfect hotel for our wedding

Ocena na stronie TripAdvisor 5.0/5

Cameron A Opinia zatwierdzona w TripAdvisor

My wife and I stayed here before and after our wedding in late September - the room was immaculate and well appointed. We pre arranged some upgrades including free breakfast which was tantalizing. The overall service experience could not be faulted.

Bonjour! Congratulations on your recent wedding, and thank you for choosing to stay with us during such a special time! We’re absolutely thrilled to hear that your room was immaculate and that the upgrades, including the breakfast, added to the enjoyment of your stay. It’s wonderful to know that our service met your expectations, and we’re honoured to have played a part in making your experience memorable. We look forward to welcoming you both back again in the future! Merci Thomas Annand Luxury & Guest Experience Manager Sofitel Brisbane Central

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 483 Liczba opinii 9.4/10 Lokalizacja
  • 2 836 Liczba opinii 6.8/10 Pokój
  • 3 799 Liczba opinii 8.9/10 Obsługa
  • 27 Liczba opinii 6/10 Internet
  • 1 294 Liczba opinii 7.8/10 Jedzenie
  • 734 Liczba opinii 8.2/10 Śniadanie
  • 720 Liczba opinii 6.3/10 Czystość
  • 334 Liczba opinii 7.7/10 Napoje

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.