Mantra Terrace 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 083

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52 Astor Terrace, 4000 Brisbane, Australia

Opis

O hotelu

  • Blisko dzielnic handlowych, rozrywkowych i biznesowych

  • Nowoczesne pokoje

  • Hotelowa restauracja i bar

  • W odległości krótkiego spaceru od restauracji i sklepów

  • W pobliżu Spring Hill oraz centrum miasta

Nasze pokoje

Lokalizacja hotelu

Mantra Terrace

52 Astor Terrace
4000 Brisbane
Australia

Pozycja GPS:-27.463372, 153.025882

Telefon
Faks +61 7 3009 3410

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

Centrum fitness

Zdjęcie nieumowne

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 083

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 427

Certyfikat Doskonałości 2024

one employee spoils the booking

Ocena na stronie TripAdvisor 2.0/5

vjw2021 Opinia zatwierdzona w TripAdvisor

Third time I have stayed here this year. Despite this the young Asian man on reception on sat afternoon very abruptly demanded photo ID (never been asked before ) and a $50 deposit -when I asked why he just sneered and said " in case things go missing " ?! Rude. Also no water in any of the fountains at reception Sat night .Finally room was so small one side of the ( v small double ) bed was wedged against the window - the pillows are also soft as marshmallow - no support . Rest of the staff were friendly and professional to be fair but this guy has utterly put me off rebooking -trust me, nothing in that shoe box I would want to walk off with !

Hello, Thank you for choosing to stay at Mantra Terrace. We are sorry to hear about our team member's interaction has upset you. We will work on further training with entire Guest Services Team. kind regards,

Well located and great value for money

Ocena na stronie TripAdvisor 5.0/5

Mary P Opinia zatwierdzona w TripAdvisor

Best place to stay. I highly recommend this place. Central to everything including central station. Have water dispenser, microwave at the ground floor. The staff are welcoming and provided very exceptional customer service. Easy access to the train station approx 5 mins walk

Hello, Thank you for choosing Mantra Terrace. Thank you for the positive review regarding team, services and room. We look forward to welcoming you back soon. Kind regards,

Great rooms!

Ocena na stronie TripAdvisor 4.0/5

CamMOz Couples - Opinia zatwierdzona w TripAdvisor

Booked on Tripadvisor for the convenient location. We book a suite. It was fantastic value and comfortable. The reception is rather small, but very friendly. The room is spacious and the bathroom is fantastic. There are only a few suites so book these

Hello, Thank you for choosing Mantra Terrace. Thank you for the positive review regarding team, services and room. We look forward to welcoming you back soon. Kind regards,

Look for somewhere else to stay!

Ocena na stronie TripAdvisor 1.0/5

Rae B Opinia zatwierdzona w TripAdvisor

Last minute booking due to unexpected and sudden change in accommodation plans. Have stayed In Mantra hotels before this, in various parts of the world, this was by far the worst experience ever! The room was small, musty smelling, and dirty! The carpet was stained, and covered in human hair. This was evident when a suitcase was opened on the floor, and as it was a soft side type, when lid was closed, it was covered in hair!! I doubt if that room had been vacuumed for quite some time. We asked for clean towels on day 4 and for room to be cleaned, ie rubbish bin emptied. We had to ask twice, before it happened, and all we got was the towels and a rubbish bag, shoved at us from the doorway! Reception staff were smiley and friendly but ineffective. Asked if they could give us info on an airport transfer. We were told, “no access to that, get the train, or a taxi!” The hotel is advertised as having a restaurant, also advertised on the in-house tv screen This is not the case at all. Shower has good water pressure. Hotel location was good. I would never recommend this place to anyone, and resent the money we payed to stay there.!

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra Terrace Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our Executive Housekeeper as it allows us to improve on the concerns you have raised, providing future guests with a high quality product Mantra is renowned for. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

A virtual home when travelling

Ocena na stronie TripAdvisor 5.0/5

Ian C Opinia zatwierdzona w TripAdvisor

Mantra Terrace is my 'home away from home' when I am working in Brisbane. Friendly and professional, it is my virtual home when travelling. Check in is always a breeze and am greeted warmly. They know my coffee order ...so I must be a regular... 😆

Hi Ian, Thank you for regularly staying with Mantra Terrace. Thank you for the positive review regarding team, services and room. It's the best compliment we can get that we made you feel like home. We look forward to welcoming you back home again. Kind regards,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 314 Liczba opinii 8.9/10 Lokalizacja
  • 649 Liczba opinii 6.6/10 Pokój
  • 541 Liczba opinii 8.7/10 Obsługa
  • 10 Liczba opinii 5.3/10 Internet
  • 346 Liczba opinii 4.5/10 Komfort
  • 296 Liczba opinii 6.1/10 Czystość
  • 108 Liczba opinii 8.7/10 Klimat
  • 25 Liczba opinii 3.9/10 Śniadanie

Zarządzane przez Trustyou

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