Peppers Beach Club & Spa bintang 5

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.605 ulasan

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Deskripsi

Keistimewaan hotel

  • Untuk menghubungi Konsultan Reservasi, silakan telepon 1300 987 610

  • Memiliki 3 kolam renang dan bar kolam renang

  • Pertokoan dan restoran dapat dicapai dengan berjalan kaki

  • Berlokasi di pantai

  • Tur harian ke Great Barrier Reef dan Hutan Hujan Daintree

Akomodasi kami

Lokasi hotel

Peppers Beach Club & Spa

123 Williams Esplanade
4879 PALM COVE
Australia

GPS:-16.743341, 145.670696

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat

LIME AND PEPPER

Terletak di depan resor, restoran Lime & Pepper menawarkan pemandangan pantai tropis Palm Cove yang dihiasi pohon palem. Beragam pilihan hidangan yang dibuat dari produk lokal terbaik memungkinkan Anda menikmati perjalanan kuliner yang menggoda lidah.

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.605 ulasan

Peringkat TripAdvisor  4.0/5  3.622 ulasan

Awesome location and sandy beach pool

Catatan Tripadvisor 4.0/5

Chelsea D Ulasan TripAdvisor tersertifikasi

Best highlight of the hotel was the pool area, only negative issue was the aged ordinary spa pool, good variety at the breakfast and staff was very helpful. The building was slightly aged and the stairwell was dirty and needed a few coats of paints.. Gardens were very impressive

Dear chelseadD9061KG, Thank you for taking the time to provide me with your feedback. It is a pleasure to read that you enjoyed the service provided by our team, buffet breakfast and the lagoon pool. We do have common area painting on our action list to improve overall aesthetics. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

Serenity, peaceful relaxing just what we needed! Amazing staff, exceptional hospitality we will be back again

Catatan Tripadvisor 5.0/5

Kim V Couples - Ulasan TripAdvisor tersertifikasi

We came to Peppers Beach Club Resort for relaxation. Our apartment is located at the serenity pool this has been the best holiday to recharge. The staff have gone out of their way to make our holiday Amazing. Nothing is too much they all have a smile and we really can’t thank them enough!

Dear Kim V, Thank you for taking the time to provide me with your feedback. It is pleasure to read you enjoyed your overall stay with us, especially our service, rooms and location. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

Peppers resorts canceled our booking to make more money!

Catatan Tripadvisor 1.0/5

Compass59136721909 Keluarga - Ulasan TripAdvisor tersertifikasi

Just like Qantas, Accor Peppers Palm Cove abruptly cancelled our booking to sell our booking at a higher price, then contacted us to see if we wanted a much lesser room at double the price! We are now only weeks away from fully paid for travel with no Accommodation. We thought we were helping NQ after the floods to holiday there, but it looks like Peppers is helping themselves to easy and dishonest money!

Dear Compass59136721909, Thank you for taking the time to provide me with your feedback. I am sorry that your travel plans were changed by your external booking party who you booked with. Your booking was not made with Peppers. I encourage you to reach out to who you booked with for a resolution. Best regards, Harry Ha Operations Manager

Good stay

Catatan Tripadvisor 4.0/5

ambermevans10 Ulasan TripAdvisor tersertifikasi

The front desk staff were the best! Very kindly left sparkling wine in our room to celebrate a 30th aswell. The 3 pools were all great- best to go in the mornings before it gets busy. The rooms stayed cool in the heat! Bit disappointed in the view from our “ocean view room” as not what was advertised- although as it literally faced the ocean I did not make a complaint.

Dear ambermevans10, Thank you for taking the time to provide me with your feedback. It is a pleasure to read that you enjoyed your overall experience with us. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

Underwhelming

Catatan Tripadvisor 2.0/5

Breanna and Dan... D Ulasan TripAdvisor tersertifikasi

The facilities themselves are great! However the rooms were underwhelming for a 5 star hotel. We had to ask reception 3 times to send up some bath robes. On our first night of stay, there was heavy rain and there was a leak in to our room. The solution was at 9:10 to move us from the penthouse spa in to the room below. The room below had a smaller older TV, the fan was making a weird noise when turned on. The next day I spoke with the manager who exclaimed that peppers pride themselves on customer satisfaction. The next 4 hours we spend going back and forth over multiple phone calls where the buffet breakfast was offered as compensation. We had breakfast plans and then a 10% refund for that day was offered, equating to $37. Very underwhelming and disappointing. We cam to the conclusion of removing our bar tab of $74 which meant was around a 20% deduction for a singular stay. This was not a fair compensation and we will be writing a Google and Facebook review and recommending that people do not stay here.

Dear breannaanddanield, Thank you for taking the time to provide me with your feedback - it is valued and appreciated. I am sincerely sorry we did not meet your expectations on this recent stay. The team and I do value your patronage and we hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Operations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 495 ulasan 9.4/10 Lokasi
  • 932 ulasan 5.2/10 Kamar
  • 773 ulasan 7.5/10 Pelayanan
  • 43 ulasan 3.1/10 Internet
  • 612 ulasan 8.4/10 Kolam
  • 334 ulasan 4.9/10 Kenyamanan
  • 303 ulasan 3.7/10 Kebersihan
  • 278 ulasan 5.9/10 Makanan

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