Mantra Crown Towers Surfers Paradise 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 1.084 comentários

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Descrição

Extras do hotel

  • Tropical lagoon pool & heated kids' pool

  • Only 100m to Surfers Paradise Beach

  • Secure undercover parking

  • Self-contained apartments with a private balcony

  • On-site gym so you never have to miss a workout

Nossas acomodações

Localização do hotel

Mantra Crown Towers Surfers Paradise

5 19 Palm Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.995663, 153.428385

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Centro de fitness
  • Wi-Fi
  • Propriedade 100% para não fumantes

3 piscinas

There's plenty of ways to make a splash, with two outdoor pools and an indoor heated pool. The kids will love the children's pirate ship with it's own waterslide, sandy beach and water fountains.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  1.084 comentários

Classificação no TripAdvisor  4.0/5  3.267 comentários

Great weekend get away

Classificação TripAdvisor 5.0/5

Khandi M Avaliação certificada TripAdvisor

There is Lovely staff, the rooms are a little dated but spacious and very clean, great location, walking distance to everything you would need for your stay. The pools and spas are stunning. This hotel was a pleasure to stay at. Thank you for having us!

Dear Khandi, Thank you for the lovely feedback. Glad to know you enjoyed your stay with us. Once again thank you & we look forward to welcome you back at Mantra Crown Towers Surfers paradise. Kind regards Aditya

Late check in, dirty mouldy rooms. Would not recommend.

Classificação TripAdvisor 2.0/5

Amy W Avaliação certificada TripAdvisor

Late check in despite being told our room would be guaranteed check in 2pm. Left waiting over half an hour with two tired kids who’d been travelling all day, one lady at reception quite rude and unapologetic, another offered some pool kiosk drink vouchers. Would rather be in our room on time. Rooms are old, tired, dirty. The curtains are extremely mouldy and the couch is very stained.

Never ever again

Classificação TripAdvisor 2.0/5

Maguiretravel5050 Avaliação certificada TripAdvisor

I have stayed here around 6 times over the past 18 years and seen its gradual decline to a point now where I would never stay again. Upon paying a pretty decent money I entered my one bedroom room on level 5. First thing that hits you in the eye is that the couch/sofa bed is broken and can’t be used even as a couch and there’s a sign that says not to use as a sofa bed. The second little two seat couch is dirty but I manage to clan clumps of hair off one side to have a seat, what was on the other side on the seat I don’t even want to know. The dining table has metal chairs that look more like outdoor chairs. There is no internet. I open the blinds for my view and I am overlooking a work site next door where the new Meriton building is being constructed. So builders and machinery from 7am to 9pm with the night works. I’m thinking this has got to be a joke for the price paid. To the staffs credit they did send up the maintenance guy who managed to get the couch sofa bed fixed well enough to sit on and they provided a dongle to provide reliable Internet, which ultimately I didn’t use as by resetting the ancient in room modem 20 times I had enough internet to do the limited things I needed to. The next door work site is obviously not the fault of Crown Mantra, but please please please let people know when they are booking what lies in store for them. I did ask to be changed room but this was knocked back by staff. Having saved up for quite some time it was so disappointing and as much as you don’t want it to ruin the one week off I’ve had for 6 months …. well it did. I’ll never stay at this place again and the many fond memories over a long period of time have been diminished. There will be the usual response that they are sorry that they did not live up to expectations, but they’re not. When they put people in rooms like that they do so knowingly. Some of the higher rooms and privately owned rooms are terrific, that one I stayed in, nothing short of a disgrace. Be warned about this place and note that the next door building site will be a happening thing for a number of years. Just don’t want others to save money from working hard, only to feel cheated and let down. Many many many better places than here.

Dear Guest, Thank you for the feedback. We sincerely apologize for the inconvenience caused to you. As you do understand there is nothing we can do about the Contruction next door. Gold coast is growing fast & there is preety much construction everywhere. We will work through other issues mentioned by you. kind regards

Great family hotel with all the basics neded

Classificação TripAdvisor 4.0/5

RhiannonL304 Avaliação certificada TripAdvisor

Excellent location - close to beach and trams and the pools are fantastic. Family friendly hotel. We stayed with our two kids (5 and 2) and we all had a great time. It's not a 5 star hotel in terms of the hotel rooms, but the pools, location, on site Thai restaurant, pool cafe all make for a great family holiday. The staff are all really friendly and helpful. We didn't spend much time in the room so didn't go over it with a fine tooth comb. It did the job and had all the basics we needed - a place to sleep and eat the odd meal. We spent most of time out of the room exploring and swimming. The reception staff were fantastic on check in. Our allocated car spot was too tight for our car so we popped back up and they switched our spots to one that was easier to get into.

Dear Rhiannon , Thank you for feedback. We trust you enjoyed your stay with us. Kind regards

Super Hotel mit perfekter Lage!

Classificação TripAdvisor 5.0/5

Alicia Z Avaliação certificada TripAdvisor

Das Hotel hatte eine super Lage. Man konnte alles zu Fuß erreichen. Die Ausstattung des Apartments hatte alles was man braucht und wir hatten einen tollen Ausblick aufs Meer! Der Check in verlief reibungslos. Der Hoteleigene Pool war auch super zum entspannen!

Dear Alicia, Thank you for the lovely feedback. We trust you had a lovely stay at the hotel. Kind regards

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 539 comentários 9.6/10 Localização
  • 956 comentários 5.9/10 Quarto
  • 479 comentários 7.4/10 Serviço
  • 56 comentários 3/10 Wifi
  • 501 comentários 9.2/10 Piscina
  • 407 comentários 3.1/10 Limpeza
  • 313 comentários 3.8/10 Atmosfera
  • 34 comentários 3.9/10 Café da manhã

Com a tecnologia Trustyou

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