Mantra Crown Towers Surfers Paradise 3 estrelas

Classificação clientes Avis (Classificação ALL) 3.9/5 851 comentários

Mantra Crown Towers Surfers Paradise - Image 1
Mantra Crown Towers Surfers Paradise - Image 2
Mantra Crown Towers Surfers Paradise - Image 3
Mantra Crown Towers Surfers Paradise - Image 4
5 19 Palm Avenue, 4217 SURFERS PARADISE, Austrália

Descrição

Extras do hotel

  • Tropical lagoon pool & heated kids' pool

  • Only 100m to Surfers Paradise Beach

  • Secure undercover parking

  • Self-contained apartments with a private balcony

  • On-site gym so you never have to miss a workout

Nossas acomodações

Localização do hotel

Mantra Crown Towers Surfers Paradise

5 19 Palm Avenue
4217 SURFERS PARADISE
Austrália

GPS:-27.995663, 153.428385

Telefone
Fax +61 7 5555 9998

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% para não fumantes

3 piscinas

There's plenty of ways to make a splash, with two outdoor pools and an indoor heated pool. The kids will love the children's pirate ship with it's own waterslide, sandy beach and water fountains.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.9/5  851 comentários

Classificação no TripAdvisor  3.8/5  3.293 comentários

Poor

Classificação TripAdvisor 2.0/5

Jenae A Avaliação certificada TripAdvisor

Location was fantastic. Atmosphere, dull. Room was hardly a sea view like it stated and for the price that was paid. Cleanliness was poor. We stayed for 11 days and the room got cleaned once, one day on the 5th day. The main AC didn't work and it was very humid! The manager offered a humidifier, which didn't work. Offered to shift rooms but it was under renovations or something. The washing machine turned our whites, brown!! The walk-in robe smelt like an off shoe, turns out the carpet is soaked underneath which must be coming from the shower. The reception staff turned out keys off a day early, so had to fix that. Upon checking out, hardly got a "thank you" from the gentleman at reception. The Chinese restaurant downstairs leaves tables dirty for hours after guest leave the restaurant, so when you walk out of the lift you just see dirty dishes left on tables. The New Year's Eve fireworks were advertised for 8:30pm, when it was actually 8pm!!

Mixed review

Classificação TripAdvisor 3.0/5

T S Avaliação certificada TripAdvisor

A mixed review. Good and bad. The official photos aren’t quite accurate ! Our 2 bed apartment was in need of a refurb and a jolly good clean (it was grubby and crumbs and rubbish behind the sofa). No cleaning service available unless you are booked for a minimum of 8 nights. Suggest brining laundry detergent to wash your towels etc.

Misleading advertising compared to reality

Classificação TripAdvisor 2.0/5

Violeta C Avaliação certificada TripAdvisor

Photos are misleading – they don’t reflect reality. This was our first family holiday in Surfers Paradise, and unfortunately, the accommodation was extremely disappointing. The towers had a water leak, and every room smelled strongly of mould. The odour was so overwhelming that we had to relocate to different rooms. Bathrooms were outdated and not in proper working condition. Rubbish was left in the hallways. The oven was falling apart. The kitchen rangehood was so greasy that the fans couldn’t handle steam from cooking. The outdoor pool, meant for children, was under construction and unsafe to use. Staff struggled to manage complaints, often deflecting issues to the body corporate instead of resolving them. There was no bar downstairs to enjoy an evening drink. Overall atmosphere was very low and uninviting. Positive note: The location was excellent, and the new tram rail was a great convenience.

Où on se sent bien

Classificação TripAdvisor 4.0/5

michelrR8113PQ Avaliação certificada TripAdvisor

Bon emplacement, superbe vue, appartement cosy, personnel d accueil très dévoué et compétent... Sécurité, propreté.... Excellent. Merci

Super Hotel mit perfekter Lage!

Classificação TripAdvisor 5.0/5

Alicia Z Avaliação certificada TripAdvisor

Das Hotel hatte eine super Lage. Man konnte alles zu Fuß erreichen. Die Ausstattung des Apartments hatte alles was man braucht und wir hatten einen tollen Ausblick aufs Meer! Der Check in verlief reibungslos. Der Hoteleigene Pool war auch super zum entspannen!

Dear Alicia, Thank you for the lovely feedback. We trust you had a lovely stay at the hotel. Kind regards

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 624 comentários 9.5/10 Localização
  • 1.060 comentários 5.3/10 Quarto
  • 538 comentários 6.6/10 Serviço
  • 75 comentários 2.9/10 Wifi
  • 527 comentários 2.4/10 Limpeza
  • 520 comentários 8.9/10 Piscina
  • 511 comentários 5/10 Comodidades
  • 355 comentários 3.2/10 Atmosfera

Com a tecnologia Trustyou

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Todos os nossos hotéis em Surfers Paradise

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.