Mantra Sun City Surfers Paradise 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 1.291 comentários

Mantra Sun City Surfers Paradise - Image 1
Mantra Sun City Surfers Paradise - Image 2
Mantra Sun City Surfers Paradise - Image 3
Mantra Sun City Surfers Paradise - Image 4
3400 Gold Coast Highway, 4217 SURFERS PARADISE, Australia

Descrição

Extras do hotel

  • Large apartment style accommodation - perfect for big groups

  • Pools, sauna, and steam room to help you cool down or warm up

  • Waterslides into the pools for fun and adventure

  • Three distinct swimming pools (indoor and outdoor)

  • 25-minute drive from local theme parks

Nossas acomodações

Quarto

Hotel Room

  • 2 pessoa, no máximo
  • 38 m² / 409 sq ft
  • Roupa de cama 1 x Cama(s) que pode(m) ser unida(s)
  • Os extras do alojamento: Varanda

Localização do hotel

Mantra Sun City Surfers Paradise

3400 Gold Coast Highway
4217 SURFERS PARADISE
Australia

GPS:-27.992667, 153.428728

Telefone
Fax +61 7 5584 6666

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes

KOASTAL KITCHEN

The doors to Koastal Kitchen are open for breakfast daily. Fast, great value meals to start the day and all made from fresh local ingredients in the Kitchen. The sun, the surf, the shopping, the excitement, it builds an appetite!

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  1.291 comentários

Classificação no TripAdvisor  4.0/5  3.222 comentários

Great place to stay just a short walk from the main strip

Classificação TripAdvisor 4.0/5

paulpD4772KV Avaliação certificada TripAdvisor

This is a great resort to stay at on the Gold Coast. Located just a ten to fifteen minute walk from the main shopping area of Cavill Rd, this hotel provides a great experience. Several pools, a hot tub, sauna, waterslides, a gym, and more give it great amenities for guests to take advantage of. The walk from the main shopping area is excellent so you are removed from the loud noise of Surfer's but yet can reach there very easily via foot or the tram. Room needed a bit of upgrading, but otherwise was great. Staff were friendly for the most part and helpful. Would stay again!

Very horrible experience and very horrible room

Classificação TripAdvisor 1.0/5

Trip A Avaliação certificada TripAdvisor

We paid $448 dollars for one night. Upon arriving at the room, we were in absolute shock. Throughout most of the walls of the 2-bedroom apartment, there were plaster patch up marks where significant damage to the walls had been plastered up but not painted. The room had been trashed and was halfway through having the walls renovated. The oven was dirty, the dryer was dirty, the carpets were stained and filthy, the balcony windows were filthy and looked as though they hadn't been cleaned in years. The room stunk. We couldn't have the balcony doors closed throughout our stay due to the horrible smell in the room. The kitchen bench was damaged, the side tables in the main bedroom were broken with sharp dangerous edges. There were also burn marks and water damage to the side tables in the bedroom. The Assistant Manager did not make an effort to rectify the situation and told us that 2 days after we check out, he may be able to offer us a discount but was not able to tell us how much of a discount and if this would be definite. No change of room was available as we were told the hotel was fully booked. The Assistant Manager requested we take photos of the damage and send a written response requesting a discount and was not willing to inspect the room himself. We questioned why we should have to do that for a 1-night stay and that the hotel should be doing those sorts of things to rectify the situation. The discount wasn't provided upon check out and the Assistant Manager stated that it will be processed 7 - 14 days later. We requested a written email stating that a discount will be honoured but the Assistant Manager stated that he would do it "later that day". We were not happy with this and requested the email to be sent prior to us leaving the hotel. It is not appropriate to rent rooms out in this state, especially for $448 a night. We are so disappointed in our stay and will never stay at the property again.

Dear Guest, It is very disappointing to hear that you were unhappy with your apartment. I apologise your visit had been affected by housekeeping and maintenance issues. To ensure there is an immediate improvement in this area I have addressed your concerns with the Department Managers, whom offer their most sincere apologies for the experience. Kind Regards

Spacious Apartment in Fabulous Location

Classificação TripAdvisor 4.0/5

Lakemp67 Família - Avaliação certificada TripAdvisor

Stayed here for a week with family and friends. Absolutely huge 3 bedroom apartment with King Size beds in two rooms and two Single XL beds in the third. The views of the ocean from every room were amazing (22nd floor) and so beautiful to wake up to every day. The furniture is a little dated, with some old and new items throughout. However it was spotlessly clean and had full sized shampoo, conditioner, handwash and body lotion supplied in both bathrooms. Clean towels and fresh, white sheets. There was also plenty of toilet paper for the whole week. The tram stop is conveniently located right in front of the property and plenty of car parking under the building. We enjoyed drinks at the pool cafe during happy hour (cheap cocktails- can recommend the Fruit Tingle 😊). We’ll be back!

Dear Guest, We very much appreciate your comments regarding your stay at Mantra Sun City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

距離主街有段路程，但是風景很棒

Classificação TripAdvisor 5.0/5

YahanRyu Avaliação certificada TripAdvisor

地點在Surfer paradise的邊緣，從最主要的Cavil Ave走到旅館有大約需要15分鐘，兩站輕軌站的距離，但是旅館的後門就是輕軌站，累了不想走也可以搭輕軌。房間很大，風景很好，工作人員友善，每天的早餐樣式都一樣，味道中等，如果下次再入住，我應該不會選擇添加這個選項。整體的氣氛很好，划水道也很有趣，但泳池的磁磚很鋒利，我老公的手被刮到傷口有點深，所以流了很多血，救生員有過來緊急止血，這方面可能要注意一下。

Dear YahanRyu, Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. I'm glad to hear of the positive experience you had with us. It is great to read that we could accommodate you with everything you needed. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards, Mantra Sun City Team

Fantástico

Classificação TripAdvisor 5.0/5

PablitodelMondo Avaliação certificada TripAdvisor

Ficamos num quarto com 2 suítes e mais um quarto amplo com banheiro social. Lavanderia, cozinha completíssima, sala de jantar com mesa para 10 cadeiras!!! Enorme living, com vidro do chão ao teto oportunizando vista de 180 graus, vendo o mar, a city e os canais.

Dear Pablitode, Thank you for taking the time to provide valuable feedback regarding your recent experience at Mantra Sun City resort. I'm very pleased that you enjoyed the facilities of the room and you had great views of the city, surf and the canals. I do hope to welcome you back to Mantra Sun City resort again in the near future. Regards Damian Sillars General Manager Mantra Sun City resort

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 659 comentários 9.5/10 Localização
  • 1.105 comentários 6.8/10 Quarto
  • 639 comentários 7.3/10 Serviço
  • 47 comentários 5.2/10 Wifi
  • 422 comentários 8.7/10 Piscina
  • 416 comentários 4.9/10 Limpeza
  • 167 comentários 4.3/10 Café da manhã
  • 155 comentários 2.9/10 Comida

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.