Mantra Twin Towns Coolangatta 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 2.287 comentários

Mantra Twin Towns Coolangatta - Image 1
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Descrição

Extras do hotel

  • Ideal place to stay as close to all of the main attractions in Coolangatta and the Tweed Coast

  • Take a dip in the indoor or outdoor heated pool, or cook up a storm on the barbecue

  • Tennis courts, mini golf and fully equipped gym.

  • Walking distance to beach and shops/restaurants.

  • Mantra Twin Town's fitness centre has all the equipment you need for your work-out.

Nossas acomodações

Quarto

Studio Room

  • 2 pessoa, no máximo
  • 26 / 279 sq ft
  • Roupa de cama 1 x Cama(s) que pode(m) ser unida(s)
  • Os extras do alojamento: Varanda

Localização do hotel

Mantra Twin Towns Coolangatta

Cnr of Griffith St and Wharf St
2485 TWEED HEADS
Australia

GPS:-28.16863, 153.543645

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Salas de reunião
  • Propriedade 100% para não fumantes

2 piscinas

What better way to start your morning with a refreshing dip in either indoor or outdoor pool before you rejuvenate in the spa or steam room.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  2.287 comentários

Classificação no TripAdvisor  4.0/5  6.550 comentários

satisfied

Classificação TripAdvisor 4.0/5

Chris B Avaliação certificada TripAdvisor

We had an Army Reunion with around 55 friends....generally the 4 days went well, the staff were great and the functions we had there were very well received by our group. The food was delightful and they catered for things that cropped up unexpectedly really well. We will be back.

Thank you for providing feedback on your stay, It is wonderful to hear that your Army Reunion went well and the group enjoyed the hotel and services club facilities. We hope to have the opportunity to welcome you back

Great location - unhelpful elitist attitude from Management.

Classificação TripAdvisor 2.0/5

annsan61 Avaliação certificada TripAdvisor

We have stayed at many Mantra hotels. Prior to booking our 2 night stay, at Tweed Heads, I rang and spoke to Duty Manager, Gordon. He was very helpful when I explained that I have back issues and require a supportive, non saggy mattress. I also followed up with emails regarding this request. I was reassured that they would do their best to help and if I had any issues with the bed to contact reception and they would do whatever they could to help even if that meant changing rooms or mattresses. Upon checking in I mentioned this again to Anesu on reception (Gordon was not on duty) who confirmed that there was a note on my booking regarding the bed. He reassured me that if the mattress was not comfortable I was to let them know and they would help to rectify the problem. As soon as we got to our room (a nice one bedroom apartment) I tried the bed immediately. Unfortunately, the mattress was old and very unsupportive and saggy. I rang reception and spoke to Anesu. I explained that I had an email trail requiring a comfortable mattress and that the one in the room was unsuitable and could he help? He went and checked with the Duty Manager. When Anesu returned to the phone he informed me that the Duty Manager said "this is what you will get when you stay at the Mantra, if you want a better mattress you need to pay more money and stay at The Sebel". "You can have a different topper on the bed if you want". How the heck does a different topper help the saggy mattress underneath it? I was shocked to say the least. So, obviously paying $350 per night does NOT entitle you to a comfortable bed!! If the room was much, much cheaper and 3 star I guess I could understand his attitude (maybe) but at $350 per night in a 4 star hotel surely you are entitled to a decent bed. I'm really disappointed in the elitist attitude of the staff. Warning: if you want a bed that doesn't cause back pain be prepared to pay over $500 a night at The Sebel as $350 seems to be for "the cheap seats" only. I'm bitterly disappointed in the Mantra over this. My husband ended up rotating the mattress himself to see if it made any difference. Unfortunately it did not. I tried to do the right thing, I rang and checked about the beds even before making the booking. As we'll be doing extensive travelling from next year, I had hoped to establish with one brand, Mantra, so I would know I was getting good service. How disappointing after our Tweed Heads stay and the arrogant attitude of Management.

Where Nostalgia Meets Relaxation – Still My Go-To Escape!

Classificação TripAdvisor 4.0/5

Kat A Avaliação certificada TripAdvisor

Twin Towns has been my holiday destination since 1997 and it’s still got that magic! A few nights here and I’m recharged, relaxed, and reminded why I keep coming back. Perfect blend of nostalgia and modern comfort, with a view and vibe that’s hard to beat. If you want a holiday where the hardest decision is pool or beach – this is the place!

It is a pleasure to receive such wonderful feedback and to have the opportunity to welcome you back each time you need to relax and recharge. We look forward to having you stay again

Próximo à praia

Classificação TripAdvisor 4.0/5

Andressa C Família - Avaliação certificada TripAdvisor

O apartamento tem cozinha completa e máquina de lavar roupas. Não tem serviço de quarto, mas como fiquei hospedada durante 3 dias, não me incomodou. Há alguns restaurantes dentro do hotel, experimentei apenas um, que era oriental, e não gostei, mas existem vários em frente à praia que são excelentes, mesmo assim tem que se atentar aos horários de funcionamento, pois em vários lugares da Austrália, os restaurantes fecham super cedo. Como o intuito da viagem era praia, achei o hotel muito bem localizado, era só atravessar a rua e já estávamos nela. Se tiver com carro locado, se chega fácil em qquer ponto turístico. Não tem internet nos quartos, se precisar usar esse serviço, é cobrada uma tarifa por dia e ainda assim não é sem fio, é a cabo. Mas caso não queira pagar pela internet, é só descer no hall que lá é grátis.

No room service

Classificação TripAdvisor 3.0/5

Lu P Família - Avaliação certificada TripAdvisor

O apartamento é muito bom, com todas as facilidades de um flat. Contudo, não há serviço de quarto, nem sequer troca de toalhas! Fiquei bastante decepcionada por estar em um resort e ter que lavar minhas próprias toalhas ou pagar para tê-las trocadas. Na piscina também não há toalhas. Internet somente no hall e a localização para quem quer ir nos parques é terrível. O transporte fica caro e demora!

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 928 comentários 9.6/10 Localização
  • 1.638 comentários 6.5/10 Quarto
  • 917 comentários 7.1/10 Serviço
  • 38 comentários 5.9/10 Wifi
  • 609 comentários 4.8/10 Conforto
  • 559 comentários 5/10 Limpeza
  • 137 comentários 7.2/10 Café da manhã
  • 97 comentários 6.3/10 Piscina

Com a tecnologia Trustyou

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