Breakfree Diamond Beach 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.0/5 586 comentários

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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • A 100 m da praia

  • A 500 m do Pacific Fair (lojas)

  • A 50 m do transporte público

  • Próximo a restaurantes e cafés na área de Broadbeach

  • Whip up an alfresco lunch at the shaded BBQ area

Nossas acomodações

Localização do hotel

Breakfree Diamond Beach

10 16 Alexandra Avenue
4218 BROADBEACH
Austrália

GPS:-28.036189, 153.434223

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% para não fumantes

Piscina

Head down to the two lagoon pools for a dip or if the water is too cold for your liking soak in the heated rock cave spa.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.0/5  586 comentários

Classificação no TripAdvisor  4.0/5  1.804 comentários

PENNY-PINCHING MANAGEMENT ATTITUDE

Classificação TripAdvisor 3.0/5

ozdenis Avaliação certificada TripAdvisor

Older style resort is very good for families - big pools, big B-B-Q, children’s play area, very tight security, good size clean apartment, good hot water supply and pressure, as are available at many other Gold Cost resorts but no lifts to reach 2nd or 3rd floor apartments. However it was the greeting we received upon arrival that set the tone for my review. Not particularly friendly greeting - when booking, as I sometimes do when the occasion is relevant, I mentioned that we were celebrating our 55th wedding anniversary and that our son and family were holidaying from Japan. No acknowledgement whatsoever compared to previous instances where the property management has offered congratulations, a welcome to overseas visitors, and even gifted a bottle of wine or chocolates or in a previous instance upgraded our accommodation to a much higher level. But the most noticeable aspect was the 200ml of milk provided in the fridge along with a limited supply of tea and coffee provisions (our party consisted of 4 adults and 1 child staying for 4 nights). When receptionist was approached for some additional milk, we were informed that was all that was provided but we could purchase a carton of milk for $4 ($1.60 at supermarket). In all our previous holidaying and traveling we have never experienced such limited supplies. Obviously a standard situation here as the in-room notes states that "your first cup of coffee is on us". First cup out of a 4 night stay. Also don’t expect free wi-fi ($15/day), available free at so many other alternatives these days, unless you are an Accor member (luckily I am). We have been associated in the past with the accommodation/travel industry and know from experience that attention to detail for individuals can be very rewarding. It is a pity that management at this resort takes such a penny-pinching attitude when compared to other accommodation establishments in the area, when a few cents spent would have been rewarded with a much higher rated review. Denis

Great family holiday resort

Classificação TripAdvisor 5.0/5

Diane W Avaliação certificada TripAdvisor

We stayed in a 3 bedroom property, it was clean, comfortable and the pools were great! Our door battery died and we were locked out at 10 pm so we contacted the after hours service and were back inside within 10 minutes. It’s our 11th visit and we will definitely be back, amazing service, pools and great location to restaurants, beach and shops!

VERY WELL LOCATED

Classificação TripAdvisor 5.0/5

Dean W Avaliação certificada TripAdvisor

Stayed in Room 21, a 3 bed deluxe apartment. Handy if you have elderly or physically impaired guests, as the Resort is 3 levels with no Lifts. Very comfortable and great pool areas for people with kids. Only gripe was the internal floors in the Apartment were sandy/gritty underfoot.

Best Resort on the Coast

Classificação TripAdvisor 5.0/5

Sonya G Avaliação certificada TripAdvisor

Location is great, Resort is great. Holiday was great 👍 You can stay all day at the resort, or stroll down the street for a coffee or walk 100 metres to the beach. What more could you want for a relaxing holiday. Our 10th stay and can't wait till our 11th.

Staph Infection

Classificação TripAdvisor 2.0/5

Climber31852241586 Avaliação certificada TripAdvisor

Unfortunately the good location and size of the pool is completely overshadowed by the fact that My Husband, 9 year old son and 2 year daughter contracted severe staph infection. My daughter in particular has sores over her entire body that need dressing changes everyday from general practice nurses. The room we stayed in was a good size but not clean (surface level clean only), especially the showers. I think it is with grave importance that they review their cleaning procedures in the rooms as well as the pool conditions before I would consider going back.

Kia Ora Climber31852241586, Whilst I agree that a Staph infection is not pleasant, it is highly unlikely that it would have been obtained from the pool which due to the pH & Chlorine is unable to survive. our pools are tested twice a day by our onsite team, twice a week by a IQP and annually by the Gold Coast City Council and Queensland Health, ironically just prior to your stay our annual testing gave us a clean bill of health. In terms of the units, these are cleaned by using Hospitality industry grade cleaning products which are used by our onsite Housekeeping team, Sadly on review of the hotel log there is no mention of any issues reported, if highlighted the Housekeeping team would have been only too happy to recertify any issues whilst you were in residence, Kind Regards

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 242 comentários 9.7/10 Localização
  • 393 comentários 5/10 Quarto
  • 118 comentários 7.1/10 Serviço
  • 18 comentários 4.1/10 Wifi
  • 208 comentários 9.3/10 Piscina
  • 188 comentários 6.5/10 Comodidades
  • 175 comentários 2.6/10 Limpeza
  • 31 comentários 5.3/10 Custo-Benefício

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