Peppers Salt Resort & Spa Kingscliff 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 3.271 comentários

Peppers Salt Resort & Spa Kingscliff - Image 1
Peppers Salt Resort & Spa Kingscliff - Image 2
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Descrição

Extras do hotel

  • Peppers Salt Resort and Spa has a perfectly maintained tennis courts and equipment for hire.

  • Season Restaurant is the resort's signature onsite restaurant

  • The Spa At Salt is a world-class luxury spa with a range of health and wellness programmes

  • Swim, float, dip in the tropical swimming pool and lush lagoon pool with its own sandy beach

  • Our resort is only 15 minutes from Gold Coast Airport and under 90 minutes from Brisbane

Nossas acomodações

Localização do hotel

Peppers Salt Resort & Spa Kingscliff

Bells Boulevard
2487 KINGSCLIFF
Australia

GPS:-28.276106, 153.576589

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Cove Bar & Poolside Dining

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  3.271 comentários

Classificação no TripAdvisor  4.0/5  4.589 comentários

Rethink your destination

Classificação TripAdvisor 1.0/5

Sarah W Avaliação certificada TripAdvisor

Very disappointed Poor customer service. Restaurant closed. No pool side service. Ambiance average. No help with bags or room despite having an injury. Do not book bale - we needed to change, you won’t get any services over there. Like a ghost town with an overview of the car park! House keeping appalling - floors extremely dirty, no refresh of items, bed roughly made, nothing wiped down, dirty outside area, towels left.. topped off by being bitten repeatedly by something in the bed (hotel investigation pending re bed bugs). Totally horrid and still in pain. Reported to management and offered token discounts for future stay - not a chance we will stay again . So very sad as was a much needed get away.. and expensive too. Not the usual accor chain value.

Dear Y8344MHsarahw Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the disappointing experience you encountered during your time with us. We are deeply concerned to hear about the issues you experienced and we apologize for the lack of assistance with your bags or room, especially considering your injury. This is not reflective of the level of service we strive to provide, and we will address this with our team to ensure it does not happen again in the future. We are also sorry to hear about the condition of your room and the cleanliness issues you faced. We take cleanliness and hygiene very seriously, and we will investigate the matter further to ensure that our standards are upheld. Regarding the incident with the bed, we have conducted a thorough investigation following your report. We are pleased to inform you that our investigation did not find any evidence of bed bugs on the property. We understand your decision not to stay with us again, and value your loyalty as a guest of the Accor chain, and we would welcome the opportunity to restore your faith in our hotel. Thank you once again for bringing these issues to our attention. We appreciate your feedback and will use it to improve our services for all our guests. Best Regards Micky Gong Executive Assistant Manager

Be sure to be an Accor member for extra benefits. if i rebook would not spend extra money for room with pool off Lanai

Classificação TripAdvisor 4.0/5

Adventure47775621258 Viagem com amigos - Avaliação certificada TripAdvisor

WiFi connection was slow and difficult. Needed a converter. Did not know there was a selection for housekeeping. I had not made a selection. Had to empty my own rubbish and go to front desk for fresh towels. Breakfast staff and choices are excellent.

Dear Adventure47775621258 Thank you for choosing to stay with us at Peppers Salt and for sharing your feedback. We're glad to hear that you enjoyed the benefits of being an Accor member and that you found the breakfast staff and choices excellent. We apologize for the issues you encountered with the WiFi connection and the housekeeping selection. We will address these concerns with our team to ensure improvements are made. Your feedback regarding the need for a converter is duly noted, and we will look into providing clearer information about this for our guests. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future. Best Regards Micky Gong Executive Assistant Manager

Nice quiet location

Classificação TripAdvisor 5.0/5

f1traveller2016 Avaliação certificada TripAdvisor

We enjoyed our time at Peppers Salt. Our time was shared between sitting by the pool, visiting the local eateries, and walking along the beach. The only issue we had was the car parking. The initial directions given to us were vague and once in the car park there's a lack of signage, especially as we were staying in building 6. Judging by conversations with other folk we weren't the only ones to struggle to find the car parking space. Apart from that we'd be happy to stay again for a mid week get away.

Dear fltraveller2016 Thank you for choosing Peppers Salt for your getaway and for sharing your experience with us. We are delighted to hear that you enjoyed your time with us, particularly by the pool, visiting local eateries, and walking along the beach. We appreciate your feedback regarding the car parking and apologize for any inconvenience this may have caused. We will review the directions and signage to ensure they are clear and easy to follow, especially for guests staying in building 6. We are glad to hear that despite this issue, you would be happy to stay with us again for a mid-week getaway. We look forward to welcoming you back and providing you with an even more enjoyable stay. Best Regards Micky Gong Executive Assistant Manager

Fabulous , relaxing and friendly

Classificação TripAdvisor 5.0/5

PaulaQld Romântica - Avaliação certificada TripAdvisor

Travelling from Redcliffe QLD, this is our second stay at Peppers Kingscliffe and this time it was even better. Took advantage again of a Luxury Escapes deal. Going on my birthday which was a Wednesday it was a little less busy. We took the bikes out this time and had a 14klm ride along the great path which was pretty flat the whole way. Having the amazing breakfast included is such a bonus. A short walk across the road to three different cuisines for the three night stay. Our room was a 1 bedroom spa. It was quiet, clean and comfy. I left some things in a drawer and after one phonecall and 3 days, my belongings were posted back to me. Great service from check in to check out and we will definitely go again and again.

Dear PaulaQld Thank you for choosing to stay with us again and for sharing your wonderful experience. We are delighted to hear that your second stay was even better and that you found it fabulous, relaxing, and friendly. It's great to know that you enjoyed the convenience of our location and the amenities we offer, including the bikes and the breakfast. We are pleased that you found your 1-bedroom spa room to be quiet, clean, and comfortable. We are also glad to hear that you had a positive experience with our service team and that your belongings were promptly returned to you. We look forward to welcoming you back for another fantastic stay in the future. Best Regards Micky Gong Executive Assistant Manager

A great long weekend

Classificação TripAdvisor 5.0/5

Karen C Avaliação certificada TripAdvisor

A very smooth check-in and a great one bedroom room with a fantastic balcony. e loved the small kitchen and full sized refrigerator. The hotel grounds were beautifully kept and the cleaning staff that we interacted with, extremely friendly.

Dear Karen31164 Thank you for choosing to spend your long weekend with us and for taking the time to share your experience. We are thrilled to hear that you had a great stay and that you found our check-in process smooth. It's fantastic to know that you enjoyed your one-bedroom room with its fantastic balcony, as well as the convenience of the small kitchen and full-sized refrigerator. We are also pleased to hear that you appreciated the beautifully kept hotel grounds and found our cleaning staff to be extremely friendly. We look forward to welcoming you back for another fantastic stay in the future. Best Regards Micky Gong Executive Assistant Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 791 comentários 9.1/10 Localização
  • 1.681 comentários 6/10 Quarto
  • 1.342 comentários 6.1/10 Serviço
  • 31 comentários 3.9/10 Wifi
  • 678 comentários 8.3/10 Piscina
  • 634 comentários 5.6/10 Conforto
  • 613 comentários 4.3/10 Comida
  • 553 comentários 4.7/10 Limpeza

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