Mantra Twin Towns 3 étoiles

Note Avis clients (Note ALL) 4.3/5 2 287 avis

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Description

Les plus de l'hôtel

  • Situé à quelques pas de la plage de Coolangatta.

  • A côté du Twin Towns Services Club

  • A quelques minutes à pied des boutiques et restaurants.

  • Espaces de conférence en partenariat avec le Twin Towns Services Club.

  • Grands appartements indépendants et chambres d'hôtel.

Nos hébergements

Chambre

Chambre Studio

  • 2 pers. max
  • 26 / 279 sq ft
  • Literie 1 x Lit(s) combinable(s)
  • Assets : Balcon

Localisation de l'hôtel

Mantra Twin Towns

Cnr of Griffith St and Wharf St
2485 COOLANGATTA
Australie

GPS:-28.16863, 153.543645

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

2 piscines

What better way to start your morning with a refreshing dip in either indoor or outdoor pool before you rejuvenate in the spa or steam room.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  2 287 avis

Note TripAdvisor  4.0/5  6 550 avis

satisfied

Note TripAdvisor 4.0/5

Chris B Avis TripAdvisor

We had an Army Reunion with around 55 friends....generally the 4 days went well, the staff were great and the functions we had there were very well received by our group. The food was delightful and they catered for things that cropped up unexpectedly really well. We will be back.

Thank you for providing feedback on your stay, It is wonderful to hear that your Army Reunion went well and the group enjoyed the hotel and services club facilities. We hope to have the opportunity to welcome you back

Great location - unhelpful elitist attitude from Management.

Note TripAdvisor 2.0/5

annsan61 Avis TripAdvisor

We have stayed at many Mantra hotels. Prior to booking our 2 night stay, at Tweed Heads, I rang and spoke to Duty Manager, Gordon. He was very helpful when I explained that I have back issues and require a supportive, non saggy mattress. I also followed up with emails regarding this request. I was reassured that they would do their best to help and if I had any issues with the bed to contact reception and they would do whatever they could to help even if that meant changing rooms or mattresses. Upon checking in I mentioned this again to Anesu on reception (Gordon was not on duty) who confirmed that there was a note on my booking regarding the bed. He reassured me that if the mattress was not comfortable I was to let them know and they would help to rectify the problem. As soon as we got to our room (a nice one bedroom apartment) I tried the bed immediately. Unfortunately, the mattress was old and very unsupportive and saggy. I rang reception and spoke to Anesu. I explained that I had an email trail requiring a comfortable mattress and that the one in the room was unsuitable and could he help? He went and checked with the Duty Manager. When Anesu returned to the phone he informed me that the Duty Manager said "this is what you will get when you stay at the Mantra, if you want a better mattress you need to pay more money and stay at The Sebel". "You can have a different topper on the bed if you want". How the heck does a different topper help the saggy mattress underneath it? I was shocked to say the least. So, obviously paying $350 per night does NOT entitle you to a comfortable bed!! If the room was much, much cheaper and 3 star I guess I could understand his attitude (maybe) but at $350 per night in a 4 star hotel surely you are entitled to a decent bed. I'm really disappointed in the elitist attitude of the staff. Warning: if you want a bed that doesn't cause back pain be prepared to pay over $500 a night at The Sebel as $350 seems to be for "the cheap seats" only. I'm bitterly disappointed in the Mantra over this. My husband ended up rotating the mattress himself to see if it made any difference. Unfortunately it did not. I tried to do the right thing, I rang and checked about the beds even before making the booking. As we'll be doing extensive travelling from next year, I had hoped to establish with one brand, Mantra, so I would know I was getting good service. How disappointing after our Tweed Heads stay and the arrogant attitude of Management.

Prendre du bon temps

Note TripAdvisor 4.0/5

Beguecdidier En couple - Avis TripAdvisor

Pour le prix cela valait le coup c vrai que l'hôtel est en plein travaux mais dans l'ensemble ct très bien, on s'y perdrait tellement il est grand, nôtre studio est bien avec vue sur la mer et très propre, toutes les commodités y sont fournis.

Bien sans plus ...

Note TripAdvisor 3.0/5

Jean-Claude A En famille - Avis TripAdvisor

Avec la surface de l'hôtel , il est surprenant de constater l'exiguïté de certaines prestations et leur manque d'entretien , sinon de leur manque de propreté : je peux parler de l'espace fitness , mal entretenu et relégué dans un volume peu adapté .le hamam attenant est minable et peu engageant . Pendant cette saison , il est indispensable d'avoir des lieux d'activité de remplacement à cause de la météo . Il est vrai que les salles de jeux attenantes a l'hôtel sont luxueuses et immenses ..mais il faut aimer jouer . Je pense qu'il y a mieux à coollangatta que mantra Twins Town ....

super😁

Note TripAdvisor 5.0/5

Caroline T En famille - Avis TripAdvisor

Bon rapport qualité prix, l'hôtel est vraiment agréable: les appartements sont au top, il y a tout ! l'hôtel est immense et à proximité de tout. En plus, le personnel est vraiment sympa ! On reviendra là bas, c'est prévu 😉 !!!!! 🌅🏄🍸🚌🎈😊🏊🍕🍒🍓

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 928 avis 9.6/10 Site
  • 1 638 avis 6.5/10 Chambre
  • 917 avis 7.1/10 Service
  • 38 avis 5.9/10 Internet
  • 609 avis 4.8/10 Confort
  • 559 avis 5/10 Propreté
  • 137 avis 7.2/10 Petit déjeuner
  • 97 avis 6.3/10 Piscine

Dispensé par Trustyou

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