Mantra Coolangatta Beach 4 étoiles

Note Avis clients (Note ALL) 4.6/5 1 779 avis

Mantra Coolangatta Beach - Image 1
Mantra Coolangatta Beach - Image 2
Mantra Coolangatta Beach - Image 3
Mantra Coolangatta Beach - Image 4

Description

Les plus de l'hôtel

  • Situé dans le centre-ville

  • Appartements indépendants et spacieux avec vue spectaculaire

  • Piscine extérieure, barbecue, salle de sport, sauna et court de tennis

  • A quelques pas des boutiques et restaurants

  • Près de nombreuses plages

Nos hébergements

Réserver cet hôtel

Studio

Chambre Studio

  • 2 pers. max
  • 40 / 430 sq ft
  • Literie 1 x Lit(s) Queen size
  • Vues : Côté cour

Tarif à partir de 149.08 265 AUD Note

Frais et taxes inclus

1 nuit | 1 adulte

Réserver

Localisation de l'hôtel

Mantra Coolangatta Beach

88 Marine Parade
4225 COOLANGATTA
Australie

GPS:-28.167846, 153.539853

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Etablissement entièrement non-fumeurs

Piscine

Mantra Coolangatta Beach dispose d'une piscine extérieure chauffée au printemps et en été. Prenez un bain et détendez-vous au soleil, au bord de la piscine.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  1 779 avis

Note TripAdvisor  4.0/5  1 947 avis

Certificat d'excellence 2024

Poor

Note TripAdvisor 1.0/5

Sue W Avis TripAdvisor

Dear 5champs, Thank you for taking the time to share your feedback. We're very sorry to hear that your recent stay did not meet expectations. In regard to the power issue in your apartment, I’d like to clarify that our team did everything within our ability to assist you. When the power points began tripping on Sunday evening, we attempted to troubleshoot the issue and even contacted an electrician for advice despite the late hour. However, we understand you advised our team not to return to the room. It was indeed a difficult situation, particularly as it occurred outside of standard hours, and we do hope you can appreciate that while our team are not licensed electricians, we tried our best to resolve the matter promptly. We also understand how frustrating it must have been not being able to use the kitchen properly, especially with young and elderly family members in tow. This was certainly not the experience we hoped for you. Regarding the room condition, we’re disappointed to hear you felt it was not up to standard. We do encourage all guests to reach out to us during their stay if anything is not quite right—we would have gladly looked into the possibility of moving you to another apartment if we had known you were unhappy. We truly value your loyalty as an Accor member and regret that this experience has led you to question your membership. We do hope you’ll reconsider and allow us the opportunity to welcome you back in the future under better circumstances. Warm regards, Thomas Luck General Manager

Overrated

Note TripAdvisor 2.0/5

Metootrave Avis TripAdvisor

Dear Metootrave, Thank you for taking the time to share your feedback. While we're pleased to hear you found our team helpful and appreciated the location, we're sorry to learn that your experience with the room did not meet your expectations. It’s important to note that all of our Studio Rooms are located at the rear of the property and span from the ground floor up to level 2. They are a more compact style of accommodation, which may not suit everyone—particularly those looking for more privacy or a higher-floor outlook. For future visits, we’d highly recommend booking one of our self-contained apartments instead. These are located higher up the building and offer stunning ocean views, larger living areas, and greater overall comfort—ideal for longer stays or guests seeking a more premium experience. We appreciate your feedback and do hope you’ll consider giving us another opportunity to better meet your expectations in the future. Warm regards, Thomas Luck General Manager

Great views and very comfortable

Note TripAdvisor 5.0/5

BevSimpson En famille - Avis TripAdvisor

Dear BevSimpson, Thank you so much for your lovely review! We're thrilled to hear you enjoyed the incredible views, our convenient location, and the comfort and cleanliness of your apartment. It’s great to know the full kitchen and spacious layout of your 2 Bedroom apartment made your stay even more enjoyable—and that you had time to relax by the pool and spa as well! Your kind words about our team mean a lot, and we’re so pleased to hear you felt well looked after. We can’t wait to welcome you back for another beachside getaway soon! Warm regards, Thomas Luck General Manager

Great hotel Great location.

Note TripAdvisor 5.0/5

Sergio M En couple - Avis TripAdvisor

Dear Sergio, Thank you so much for your glowing review! We’re thrilled to hear that Mantra Coolangatta Beach is your favorite hotel in the area and that you had such a memorable experience with us. Our team works hard to provide spotless, well-appointed apartments and exceptional service, so it’s wonderful to know we hit the mark during your stay. We couldn’t agree more about our fantastic location—being so close to the beach, restaurants, and shopping really does make it special! We truly appreciate your recommendation and look forward to welcoming you back for more wonderful experiences in the future. Warm regards, Thomas Luck General Manager

A perdu de son lustre

Note Avis clients 0.5/5

Anonyme En couple - Avis confirmés ALL

Dear Azad, Thank you for taking the time to share your feedback. I’m very sorry to hear that your recent stay did not meet your expectations, and I regret that you left with such a negative impression of our property and service. I apologize for the issues you encountered with the cleanliness and condition of your apartment, as well as the noise levels. Your comments regarding the state of the furniture and the cleanliness of the toilets are concerning, and I will be addressing these matters with our housekeeping and maintenance teams to ensure improvements are made. Regarding your experience with the late departure, I apologize if our communication came across as unprofessional or disrespectful. We strive to treat all guests with care and respect, and I will follow up with the team to ensure that we handle such matters with more consideration in the future. We truly appreciate your feedback and will use it to make necessary improvements. Should you choose to stay with us again, we would love the opportunity to provide you with a more positive experience. Warm regards Thomas Luck General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 764 avis 9.7/10 Site
  • 1 108 avis 7.6/10 Chambre
  • 753 avis 9.2/10 Service
  • 34 avis 3.8/10 Internet
  • 358 avis 6.8/10 Propreté
  • 48 avis 9.1/10 Espace bien-être
  • 8 avis 1/10 Petit déjeuner
  • 7 avis 9.3/10 Bar et Boissons

Dispensé par Trustyou

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