만트라 트릴로지 4성

고객 평점 (ALL 평가) 4.1/5 2,000 리뷰

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101 105 Esplanade, 4870 케언즈, 호주

호텔설명

호텔 추가 정보

  • 케언즈 CBD의 에스플라네드에 위치

  • 현지 레스토랑 5곳, IGA, 헤어 살롱, 마사지 등 이용 가능

  • 호텔부터 대형 3 베드룸 아파트먼트까지 다양한 객실 등급 이용 가능

  • 최근 개장한 케언즈 아쿠아리움 인근 및 케언즈의 다양한 액티비티 제공

  • 컨벤션 센터 및 비즈니스 지구 인근

숙박

호텔 위치

만트라 트릴로지

101 105 Esplanade
4870 케언즈
호주

GPS:-16.918636, 145.775751

전화
팩스 +61 7 4080 8001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨

수영장

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  2,000 리뷰

TripAdvisor 평가  3.5/5  2,968 리뷰

Mantra Trilogy Cairns Pathetic.

트립어드바이저 평점 1.0/5

Wayne L TripAdvisor 인증 리뷰

Booked ocean view,but got side on view,receptionist made out she done her best,false.The room had one chair,one bedside lamp,one cupboard with TV on top,nowhere to put prepare or put food,under cupboard a tiny tiny fridge,2 cups,one tea spoon 2 glasses with water jug that did not fit in the fridge,no plates or bowls or knives or fork,no where to put kettle and had to fill kettle in bathroom,we bought the small coffey table in from balcony to put kettle on,Bathroom shower over bath,Climb in and out with bad legs,bottom of bath stained or just worn out,dirty grout on wall and floor tiles.We have stayed in better hotels in 3rd world countries.Pathetic,never again.

Dear Wayne, Thank you for your feedback, we apologise for the inconvenience you faced during your stay and that your ocean view did not meet expectations. We do have 1 bedroom apartments that are front facing to the ocean & have kitchenettes to prepare food in, this style may suited your needs better, We apologise that this was not communicated to you. I have passed your comments onto our team to ensure a more enjoyable stay for future guests. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Almost no parking at alo

트립어드바이저 평점 2.0/5

Ken S TripAdvisor 인증 리뷰

Don't be lied to by this place. The rooms and facilities were really nice. However, don't be lied to about the parking, or lack of. I rang the property ahead of time and mentioned I was driving to Cairns. Yep, told there's parking. I guess that's technically true. When I get here, on then are you told it is "first come, first served". They stuff a flyer in your hand with other paid parking options down the street. Wasnt told that when i rang. You have to double park in the driveway to get your bags out of the car and get hassled by staff to move your car. When you ask what you are supposed to do if there's no parks, "oh, it's free on the street until the morning". Great way to relax. For an entire holiday resort, they don't tell you there's only 38 carparks available. Absolute joke

Dear Ken, Thank you for your feedback, we apologise for the inconvenience you faced during your stay, We normally advise all guest enquiring about parking that it is subject to availability and is limited. I am sorry this was not communicated to you correctly. I have passed your comments to the team to ensure that more effective communication to our future guests. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Poor

트립어드바이저 평점 1.0/5

Daydream07767539601 TripAdvisor 인증 리뷰

No room service after four nights and the wifi is complete rubbish somewhere from 2012. I don’t understand why a “decent hotel” would have such poor guest services. My experience with cairns and this hotel is that they don’t care about returning business. I stay for work so therefore have no choice but if you have choice there must be better options.

Thank you for your feedback, we apologise for the inconvenience you faced during your stay. We do not offer room service, however fresh towels and amenities are available 24/7 at reception. Regarding WiFi; we have recently upgraded our service, with further upgrades planned, if you are have issues please don't hesitate to contact reception 24/7, who will happily assist. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Great location

트립어드바이저 평점 4.0/5

Alison M Solo travel - TripAdvisor 인증 리뷰

What a stunning hotel and location. Unfortunate I was only there for one night but I got upgraded to the one bedroom apartment as an Accor member. Such a beautiful view and great facilities. I would absolutely suggest for solo, couples or families as the location was right near the heart of Cairns

Dear Alison, Thank you for your kind review. We hope to welcome you back soon Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Excellent stay

트립어드바이저 평점 5.0/5

WILLIAM L TripAdvisor 인증 리뷰

Excellent stay and customer service, from the call I received the day before arriving and then I received an unexpected upgrade on arrival, obviously subject to availability. well cared for, but it was only 1 night unfortunately this time!

Dear William, Thank you for your kind review. We hope to welcome you back soon Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 937 리뷰 8.3/10 위치
  • 1,283 리뷰 6.4/10 객실
  • 899 리뷰 7.9/10 서비스
  • 66 리뷰 3.8/10 인터넷 가격
  • 514 리뷰 4.7/10 청결도
  • 477 리뷰 5.6/10 안락함
  • 316 리뷰 4.6/10 편의 시설
  • 150 리뷰 5.7/10 가격 대비 가치

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케언즈 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.