만트라 에스플래나드 - 케언즈 4성

고객 평점 (ALL 평가) 4.4/5 1,533 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
만트라 에스플래나드 - 케언즈 - Image 1
만트라 에스플래나드 - 케언즈 - Image 2
만트라 에스플래나드 - 케언즈 - Image 3
만트라 에스플래나드 - 케언즈 - Image 4
53 57 The Esplanade, 4870 케언즈, 호주

호텔설명

호텔 추가 정보

  • 예약 컨설턴트에게 문의하시려면 1300 987 610번으로 전화주시기 바랍니다

  • 유명한 에스플래나드 라군 인근

  • 리프 플리트 터미널에서 도보 5분

  • 인근에 레스토랑과 바, 상점 즐비

  • 케언즈 컨벤션 센터에서 도보 10분

숙박

호텔 위치

만트라 에스플래나드 - 케언즈

53 57 The Esplanade
4870 케언즈
호주

GPS:-16.921305, 145.777742

전화
팩스 +61 7 4046 4242

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 100% 금연 호텔

수영장

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,533 리뷰

TripAdvisor 평가  4.0/5  2,613 리뷰

Pretty solid venue that has been tidied up

트립어드바이저 평점 4.0/5

shoeless1963 TripAdvisor 인증 리뷰

Second stay at the property and starting to quite like it. Brilliantly located right on the seafront and easy walking distance to everywhere. Rear exit also goes past a pretty little museum area that is lit at night. Believe the rooms have had some TLC in the last 18 months since our last visit and new carpet fitted maybe? Still the 80s style 'in-the-bath' shower but bathrooms clean and functional. Hotel options sparse and a tad binary - OK and very not OK - in Cairns but Esplanade is overall value-for-money. Amusing to see that some of the rooms have very long-term residents in - they do monthly or longer rentals - with small plantations on the balconies. Reception staff friendy but not a full-service venue.

Dear Shoeless1963, Thank you for your thoughtful feedback regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you found our location convenient and enjoyed the improvements made to the property since your last visit. It is always rewarding to know that our efforts to enhance the guest experience are appreciated. We acknowledge your comments about the bathroom facilities and understand that the design may not meet everyone's preferences. Your mention of our reception team's friendliness is appreciated, and we strive to create a welcoming atmosphere for all our guests. While we do offer various room options, we understand the importance of full-service amenities and will continue to evaluate our offerings in this regard. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Harry Ha General Manager

고객 평점 4.5/5

Seoeun K. 가족 - 전체(All) 통지 확인

투어갈때 픽업장서랑 가까워 다 걸어다니고 ,울월스도 근처에 볼거리 먹거리 모두 있어 너무 편하게 있다왔어요~

Dear Seoeun, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location and felt at home during your visit. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Harry Ha General Manager

Friendly front desk, Greta location - but awful room

트립어드바이저 평점 1.0/5

ChasingSun101 Couples - TripAdvisor 인증 리뷰

The front staff was amazing at this hotel. Very hospitable and helpful. The location is fantastic, too- especially if you are taking a snorkel or dive tour. Honestly, that’s where the kudos stop. The rooms are extremely basic, the mattress feels like it is 100 years old. I’m not even particularly picky about mattresses… But with theirs, you can actually feel the springs coming through. The towels are threadbare and there are no washcloths. The worst part of all is that the room smelled like Thai food in the afternoon and garlic bread in the evening. There must be some sort of air-conditioning/exhaust issue where smells from the restaurants on the first floor are being sucked into it. It really stinks. It made sick to my stomach and I worried about it making my clothes smell. I hated my stay.l and would not recommend this hotel.

Dear ChasingSun101, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Esplanade Cairns. We are pleased to hear that you found our front desk staff welcoming and that you appreciated our prime location. However, I sincerely regret that your experience with the room did not meet your expectations. Your comments regarding the mattress, towels, and the unpleasant odors are concerning. We strive to maintain a high standard in our accommodations, and your insights will be taken into consideration as we continually seek to improve our services. It is unfortunate that you encountered issues related to the air quality which impacted your comfort. We understand how important a pleasant environment is for our guests. Thank you once again for your valuable feedback, and I hope you might consider giving us another opportunity in the future. Best regards, Harry Ha General Manager

Most frustrating award 2025

트립어드바이저 평점 1.0/5

Danny K 비즈니스 - TripAdvisor 인증 리뷰

I stay in around 160 hotel nights a year and Mantra Esplanade Cairns has to be my most frustrating experience in the last 160. So many issue - too many to write about - but despite six requests to speak to duty manager this, or these, people never responded. As a platinum Accor I found this disappointing. When I requested receipt at checkout I was advised not possible but eventually sent a receipt for a stay five years earlier …. Enough said! Enormous effort to get receipt. Terrible service overall. Reasonable location. Hotel noisy.

Dear Danny K, Thank you for sharing your feedback regarding your recent stay with us at Mantra Esplanade Cairns. We sincerely apologize for the challenges you faced during your visit, particularly concerning the communication with our team and the issues surrounding your receipt. We understand how important it is for our guests to receive timely assistance, and we regret that we fell short of your expectations. We appreciate your loyalty as a platinum Accor member and assure you that your comments will be reviewed with the team to improve our service. Your experience is important to us, and we hope to have the opportunity to restore your faith in our hospitality. Warm regards, Harry Ha General Manager

No good for work related travel

트립어드바이저 평점 1.0/5

David R TripAdvisor 인증 리뷰

If you are travelling for work probably best to avoid this hotel. Strangely no desk or chair to use a laptop on. When I asked if it was possible to get a small desk or chair, the answer was no. When I asked why there was no desk or chair, was told room was privately owned and that was their preference. Wasn't after a massive desk and comfy office chair, just a simple desk and chair like every other hotel on the planet.

Dear H5073RTdavidr, Thank you for sharing your feedback regarding your recent stay. We sincerely regret to learn that the absence of a desk and chair in your room did not meet your expectations, particularly for work-related travel. Our property does feature a variety of room types, some of which may be privately owned, and we understand that this may not accommodate every guest's needs. We appreciate your comments and will take them into consideration as we continually strive to improve our guest experience. Warm regards, Harry Ha General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 889 리뷰 9.7/10 위치
  • 1,081 리뷰 6.4/10 객실
  • 869 리뷰 8.1/10 서비스
  • 41 리뷰 5.4/10 인터넷 가격
  • 436 리뷰 5.9/10 안락함
  • 409 리뷰 5.2/10 청결도
  • 253 리뷰 3.8/10 분위기
  • 134 리뷰 6.1/10 가격 대비 가치

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.