Mantra One Sandy Bay Road Hobart 4 stars

Customer review rating (ALL Rating) 4.4/5 492 reviews

Best price
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1 Sandy Bay Road, 7000 HOBART, Australia

Description

Hotel extras

  • Direct access to shopping

  • Salamanca/Waterfront 4 min walk

  • Located opposite St David's Park

  • Self contained accommodation

  • Secured Underground Parking. Call hotel reception, as this must be pre-booked.

Our accommodation(s)

Studio

Studio

  • 2 pers. max
  • 48 m² / 516 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra One Sandy Bay Road Hobart

1 Sandy Bay Road
7000 HOBART
Australia

GPS:-42.886767, 147.327157

Telephone
Fax +61 3 6223 1212

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  492 reviews

TripAdvisor Rating  4.0/5  1,174 reviews

Certificate of excellence 2023

An embarrassment to Accor

TripAdvisor rating 1.0/5

MitchellB744 Families - TripAdvisor review

Where do I begin. A complete embarrassment to the Accor Brand I’ve had the pleasure of staying at many Accor Hotels over NSW and Melbourne. This has to be the worst. We did not get what we booked. We were put in room 204 ( this room needs to be put out of service) dirty, no soap in the bathrooms, holes in the wall stains in the carpet, shower damaged and furniture, Completely unfurnished so much so that my voice had an echo talking to my girlfriend. When we called up the woman on the phone asked what do you want done, I replied with the room we paid for would be nice. Lo and behold upstairs was the room that is on the website. I was told by the guy who moved us that each room is owned by different people so quality is inconsistent. I simply couldn’t believe it. That the owner of 204 shouldn’t be Geting anything for this poor state of a room. There’s no reason to stay here with the Ibis just up the street, for cheaper you get a much nicer room and a cleaner one at that

well located with parking

Customer review rating 4.0/5

Ian C. Couples - Confirmed reviews ALL

friendly staff warm clean and quiet with off street parking.

Dear Ian, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanuj Prajapati General Manager Mantra One Sandy Bay Road

Good location, Not focused on cleanliness

Customer review rating 4.5/5

Nischal T. Couples - Confirmed reviews ALL

Hotel is in a good location. House keeping service is very poor, nothing is topped up and during 5 nights of stay not even once room was cleaned and bed sheet was changed. Bed is very uncomfortable.

Dear Nischal Jung T., Thank you for taking the time to tell us about your experience at the Mantra One Sandy Bay Road Hobart. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We unfortunately, do not provide daily housekeeping service, however, do offer fresh towels/ amenities on request. We only provide a mid-stay clean for long stay guests over 7 days. I apologize that your room cleanliness was not up to the standard and I will personally follow up with my team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 03… if you wish to discuss this matter in further details. Sincerely, Tanuj Prajapati General Manager Mantra One Sandy Bay Road

Great Location and Staff

Customer review rating 5.0/5

Sp Solo - Confirmed reviews ALL

I was on a day trip to visit friends in Hobart. The staff at reception were efficient and friendly. They were able to help me get checked in and settled in with zero fuss. The location itself is great, as it is within a short walk of the Salamanca market area but also plenty of other retail and cafes and restaurants

Dear Suraj, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanuj Prajapati General Manager Mantra One Sandy Bay Road

Good location. A bit tired

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

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Dear Stephen, Thank you for taking the time to tell us about your experience at the Mantra One Sandy Bay Road Hobart. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 03… if you wish to discuss this matter in further details. Sincerely, Tanuj Prajapati General Manager

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Other web-users rate our hotel

  • 347 reviews 8.6/10 Location
  • 434 reviews 7.6/10 Room
  • 283 reviews 8.7/10 Service
  • 10 reviews 2.9/10 WiFi
  • 243 reviews 8.3/10 Comfort
  • 103 reviews 5.4/10 Cleanliness
  • 7 reviews 0.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.