Mantra One Sandy Bay Road Hobart 4 stars

Customer review rating (ALL Rating) 4.6/5 499 reviews

Mantra One Sandy Bay Road Hobart - Image 1
Mantra One Sandy Bay Road Hobart - Image 2
Mantra One Sandy Bay Road Hobart - Image 3
Mantra One Sandy Bay Road Hobart - Image 4
1 Sandy Bay Road, 7000 HOBART, Australia

Description

Hotel extras

  • Direct access to shopping

  • Salamanca/Waterfront 4 min walk

  • Located opposite St David's Park

  • Self contained accommodation

  • Secured Underground Parking. Call hotel reception, as this must be pre-booked.

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio

  • 2 pers. max
  • 48 m² / 516 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Hotel location

Mantra One Sandy Bay Road Hobart

1 Sandy Bay Road
7000 HOBART
Australia

GPS:-42.886767, 147.327157

Telephone
Fax +61 3 6223 1212

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  499 reviews

Customer review rating 4.5/5

Robert D. Families - Confirmed reviews ALL

Dear Robert, Thank you for taking the time to share your feedback following your recent weekend stay with us at Mantra One Sandy Bay Road Hobart. I’m delighted to hear that you and your group enjoyed our convenient location, spacious rooms and well-equipped kitchen facilities, and that we were able to accommodate your group together on the same floor. It’s also wonderful to know that our team made you feel well looked after, with their helpful and friendly service receiving your highest rating. We appreciate your comments regarding our reception hours. As we are not a 24-hour reception property, we understand the importance of ensuring our guests have clear information and convenient arrangements outside reception hours, and your reminder is appreciated. Thank you again for choosing to stay with us and for your strong recommendation. We particularly value your loyalty as an ALL Accor Platinum member and look forward to welcoming you and your group back to Hobart in the future. Warm Regards, William Ng General Manager

Customer review rating 4.5/5

Peter S. Couples - Confirmed reviews ALL

Dear Peter, Thank you for taking the time to share such positive feedback following your recent stay with us at Mantra One Sandy Bay Road Hobart. I’m delighted to hear that you enjoyed our convenient location, spacious accommodation and facilities, and particularly that you found our team friendly, welcoming and helpful. Your kind comments about our two reception team members are greatly appreciated, and I will be sure to share your recognition with them. Feedback such as yours is a wonderful encouragement to the team. It is also pleasing to know that you found the hotel clean, tidy and well maintained, and that the pleasant walk to the mall and Salamanca added to your experience. Thank you again for choosing to stay with us and for recommending Mantra One Sandy Bay Road Hobart. We sincerely appreciate your support and look forward to welcoming you back on your next visit to Hobart. Best Regards, William Ng General Manager

Customer review rating 2.0/5

Erin C. Friends - Confirmed reviews ALL

Dear Erin, Thank you for taking the time to share your detailed feedback following your recent stay with us. I’m genuinely sorry to hear that your experience did not meet your expectations, particularly as a valued ALL Accor Gold member. I was pleased to hear that you found our beds and pillows comfortable and our location convenient. However, I am disappointed that other aspects of your stay left you dissatisfied. Your comments regarding the condition of the room, the difficulty with the door, the furniture and televisions, as well as your arrival during our reception lunch closure, have been noted and will be reviewed with our team. I would also like to clarify a couple of points for the benefit of our guests who may be reading this review. As an ALL Accor Gold member, the Welcome Drink benefit is broadly defined and does not necessarily refer to an alcoholic beverage. As we are not a licensed property, we are unable to provide alcoholic drinks. We are, however, proud supporters of locally produced Tasmanian products, something that Accor encourages its properties to champion wherever possible. The sparkling apple cider provided was selected as a local welcome drink, together with the locally sourced jam as part of our welcome amenity. We appreciate that this may not have been what you personally expected, but it was provided in good faith within the options available to our property. We are also a short-stay apartment property, and our operating model is intentionally different from that of a traditional full-service hotel. Our guests often value the independence, privacy and flexibility that apartment accommodation provides. Items such as additional milk and other amenities are always available from reception, and we find that many of our guests appreciate the convenience of simply approaching our team whenever something is required. We absolutely understand, however, that some guests prefer the daily servicing and full-service experience of a traditional hotel. While this is not the model our property is designed around, we are always happy to assist with additional servicing, supplies or other requests wherever possible when requested by our guests. We regret if this difference in service style did not align with your expectations. I am also sorry that your early arrival coincided with our reception lunch closure. We appreciate that arriving at a property and finding reception unattended is not an ideal first impression, and we will review how we can better communicate our reception hours and manage early arrivals. Regarding your comments about sustainability and heating, our intention is certainly not to compromise guest comfort or give the impression that sustainability initiatives are simply about reducing costs. We aim to balance responsible energy use with the comfort of our guests, and your feedback regarding the condition and noise of the heater is useful for us to consider. Erin, we are disappointed that we were unable to provide the experience you were hoping for. At the same time, we sincerely appreciate your candid feedback, as it gives us an opportunity to review where we can improve. We hope that our response also provides some context around the apartment-style experience and the services we offer. Kind Regards, William Ng General Manager

Customer review rating 5.0/5

Ian G. Couples - Confirmed reviews ALL

Dear Ian, Thank you for your wonderful review and for taking the time to share such thoughtful feedback about your seven-night stay with us. We’re delighted to hear that you enjoyed the spacious and well-appointed room and made the most of our convenient location, with easy access to Hobart city and Salamanca. It is especially lovely to hear your kind comments about our reception team and the cleaning staff who prepared your room for an early check-in. I will certainly share your appreciation with the team, as it is always rewarding to know that these extra efforts made a difference to your stay. Thank you also for your 10/10 recommendation. It was a pleasure having you with us, and we hope to welcome you back to Mantra One Sandy Bay Road Hobart on your next visit to Hobart. Warm Regards, William Ng General Manager

Customer review rating 5.0/5

Anthony S. Couples - Confirmed reviews ALL

Dear Anthony, Thank you for your wonderful review and for sharing such lovely feedback about your three-night stay with us. We’re delighted to hear that you found Mantra One Sandy Bay Road Hobart an ideal base for exploring the city, with easy access to the Explorer Bus, the pier and Salamanca. We’re also pleased that the self-catering facilities added to the convenience of your stay. It’s especially wonderful to hear that our team were all helpful, friendly and welcoming. I’ll be sure to share your kind comments with everyone, as recognition like this means a great deal to our team. Thank you also for your recommendation and for choosing to book directly with us. We’re thrilled that you couldn’t have been happier with your stay and hope to welcome you back again in the future. Warm Regards, William Ng General Manager

Other web-users rate our hotel

  • 505 reviews 8.8/10 Location
  • 592 reviews 8.3/10 Room
  • 373 reviews 8.9/10 Service
  • 12 reviews 6.7/10 WiFi
  • 336 reviews 8.8/10 Comfort
  • 139 reviews 7.6/10 Cleanliness
  • 31 reviews 4/10 Food
  • 6 reviews 0/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Hobart Hotels