Mövenpick Hotel Hobart 4.5 stars

Dear Ms K., Thank you for taking the time to share your detailed feedback following your recent stay at Mövenpick Hotel Hobart. We appreciate your kind words about our accessibility, great dining, and the overall relaxing experience. Your commendation of our friendly and helpful staff is truly appreciated. Ensuring a warm and welcoming atmosphere for our guests is a priority, and I'm thrilled to hear that our team contributed to the enjoyment of your stay. I'm glad you enjoyed the food and found the flavors different and amazing. Your positive comments about our dining experience are rewarding, and I will be sure to share them with our culinary team. I also want to express my apologies for the challenges you faced with the room temperature and bedding. Your feedback is invaluable, and I appreciate your environmentally conscious concerns. We will certainly review our bedding options and explore more sustainable choices such as cotton or wool doonas or blankets to enhance both comfort and energy efficiency. If there's anything else you would like to share or if there's any way we can assist you further, please don't hesitate to let us know. Your feedback guides us in our ongoing efforts to enhance our services. Thank you once again for choosing Mövenpick Hotel Hobart. We look forward to the opportunity to welcome you back for an even more enjoyable and environmentally conscious stay in the future. Warm regards, Andrew Walling General Manager Mövenpick Hotel Hobart

Dear Katie, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hobart. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Walling General Manager

Dear Tzu Meng, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hobart. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Walling General Manager

Dear Vanessa, Thank you for taking the time to share your feedback following your recent stay at Mövenpick Hotel Hobart. We are thrilled to receive your positive comments, and we appreciate your kind words. It's wonderful to hear that you had a seamless check-in and check-out experience. Ensuring a smooth and efficient process for our guests is a priority, and I'm pleased that we met your expectations. Your appreciation of our great location, with easy access to shopping and eateries, is delightful. We aim to provide a convenient and accessible base for our guests, and we're glad it added to the overall enjoyment of your stay. We're also delighted to hear that you found the restaurant in the hotel amazing. Our culinary team works hard to create delightful dining experiences, and your positive feedback is truly rewarding. The mention of valet parking as a plus is appreciated. We strive to offer convenient services to enhance our guests' overall experience, and it's great to know it was a positive aspect of your stay. If there's anything specific you enjoyed during your stay or if you have any additional comments, please feel free to share them. Your feedback is invaluable as we continually strive to provide exceptional service. Thank you once again for choosing Mövenpick Hotel Hobart. We look forward to the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Andrew Walling General Manager Mövenpick Hotel Hobart

Dear Lewis, I want to extend my sincere apologies for the unusual and unsettling experience you encountered during your recent stay at Mövenpick Hotel Hobart. Your comfort and security are of utmost importance to us, and it's disheartening to hear about the incident you described. I'm truly sorry for any discomfort or confusion caused when your key allowed access to the wrong room. This is certainly not the experience we aim to provide our guests, and I want to assure you that we take this matter very seriously. We will be conducting a thorough investigation into the situation to understand how this oversight occurred and to implement measures to prevent such incidents in the future. Your safety and peace of mind are our top priorities, and we will take all necessary steps to address this issue promptly. If there's anything specific you would like to share or if there's any way we can further assist you, please don't hesitate to let us know. Your feedback is invaluable as we continually strive to improve our services and prevent any recurrence of such incidents. Once again, I apologize for the unsettling nature of your experience. We appreciate your understanding and hope to have the opportunity to regain your trust in the future. Warm regards, Andrew Walling General Manager Mövenpick Hotel Hobart