Dear James, Thank you for taking the time to share your feedback and for choosing to stay with us at Mövenpick Hotel Hobart. We are delighted to hear that you had an overall great experience during your stay. It is also wonderful to know that you enjoyed your visit to Tesoro's and found it to be a positive part of your experience. Our team is committed to providing memorable stays, and your kind comments are greatly appreciated. Feedback such as yours motivates us to continue delivering excellent service and hospitality to all our guests. Thank you again for your support as an Accor Classic member. We look forward to welcoming you back to Mövenpick Hotel Hobart for another enjoyable stay in the near future. Warm regards, Berlin E. Assistant Manager Movenpick Hotel Hobart

Dear Albert, Thank you for your fantastic review and for choosing to stay with us during your trip with friends. We are delighted to hear that you enjoyed our central location and found so many of Hobart's attractions within easy walking distance. It is also wonderful to know that our friendly team helped make your stay such a positive experience. Thank you as well for your valuable feedback regarding Chocolate Hour. It is one of our signature Mövenpick moments and is designed to offer guests a sweet and memorable afternoon treat. We appreciate your suggestion and are always grateful to receive ideas that help us enhance the guest experience. It is lovely to hear that, overall, you found us to be a great choice for travellers visiting Hobart. We are also grateful for your loyalty as an ALL Classic member and for recommending us to your friends and family. Thank you again for your kind comments. We look forward to welcoming you back to Hobart. Kind regards, Hotel Leadership Mövenpick Hotel Hobart.

Dear Pauline, Thank you so much for your wonderful review and for awarding us a perfect score. I am delighted to hear that you enjoyed your stay in our suite and that the harbour views made your experience so memorable. It's fantastic to know that every aspect of your stay, from booking and arrival through to accommodation, breakfast, and departure, exceeded your expectations. We truly appreciate your loyalty as an ALL Gold member and we're grateful that you chose to stay with us. Your kind words have been shared with our team, who will be thrilled to know they helped make your visit so special. We look forward to welcoming you back for another amazing stay in the near future. Kind regards, Pra P Duty Manager Mövenpick Hotel Hobart

Dear Jeff, Thank you for your wonderful review and for choosing Mövenpick Hotel Hobart. We are delighted to hear that you enjoyed our central location and found our team to be exceptional. It is also wonderful to know that your booking experience was easy, your room was comfortable, and that you were satisfied with the service provided throughout your stay. Your kind comments and ratings are greatly appreciated and will be shared with the team, who will be thrilled to know they helped make your visit to Hobart such an enjoyable one. Thank you as well for your loyalty as an ALL Gold member. We truly value your continued support and look forward to welcoming you back to Mövenpick Hotel Hobart for another exceptional stay in the future. Kind regards, Pra P Duty Manager Mövenpick Hotel Hobart

Dear Nichapa, Thank you for your wonderful feedback and for choosing Mövenpick Hotel Hobart. We are delighted to hear that you had such a comfortable and enjoyable stay with us. It is wonderful to know that our central location made it easy for you to explore Hobart. We are especially pleased that you found your room comfortable, peaceful, and free from noise at night. Your kind words about our team truly means a lot and will be sure to share your feedback with the team, who will be delighted to hear your comments. We are also pleased that you enjoyed our breakfast offering and that every aspect of your stay, from arrival through to departure, exceeded your expectations. We greatly appreciate your feedback and look forward to welcoming you back on your next visit to Hobart. Kind regards, Pra P Duty Manager Mövenpick Hotel Hobart

Dear Marcus, Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Hotel Hobart and for your loyalty as an ALL Gold member. While I am pleased to hear that you enjoyed your overall Accor experience, found the booking process quick and easy, and appreciated our team, breakfast offering, and dining experience at Tesoro Restaurant, I am sorry to learn that aspects of your accommodation fell short of expectations. Please accept my apologies for these concerns and bringing them to our attention at check-out. Your feedback has been shared with our maintenance and housekeeping team for further investigation. It is encouraging to hear that you valued our sustainability initiatives and enjoyed your welcome drink, welcome amenity, and dinner at Tesoro Restaurant. Thank you once again for your constructive feedback. It helps us identify opportunities for improvement while continuing to provide the experiences our guests expect from Mövenpick Hotel Hobart. We look forward to your next stay with us. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart

Dear Louise Thank you for sharing your feedback regarding your recent stay at Mövenpick Hotel Hobart. I am delighted to hear that you enjoyed our great location, lovely rooms, and the overall vibe of the hotel. It is especially pleasing to see that your accommodation, cleanliness, arrival experience, and interactions with our team all received top marks. Thank you also for your loyalty as an ALL Classic member. We are thrilled to know that you felt recognised during your stay and that you would happily recommend both Mövenpick Hotel Hobart and the ALL loyalty programme. We greatly appreciate you taking the time to share your experience. Kind regards, James H Front Office Manager Mövenpick Hotel Hobar

Dear Jaqueline, Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Hotel Hobart. I am delighted to hear that you enjoyed our breakfast, found your room comfortable and impeccably clean, and experienced the friendly service our team strives to provide each day. It is especially pleasing to know that every member of our team contributed positively to your stay. Your wonderful ratings across your stay, from arrival through to departure, are greatly appreciated and will be shared with the entire team. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart

Dear Lawrence Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Hotel Hobart. We are delighted to hear that you enjoyed our central location, comfortable accommodation, breakfast offering, and restaurant experience. It is also wonderful to know that you found your stay to be good value overall and that our team, cleanliness standards, and smooth arrival and departure processes contributed positively to your visit. We appreciate your balanced feedback and are pleased that, despite some minor criticisms, you had an enjoyable experience with us. Guest insights such as yours are invaluable as we continually look for ways to enhance the experience we provide. We look forward to your next stay with us. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart

Dear Andrei, Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Hotel Hobart. I am pleased to hear that you had a comfortable stay and enjoyed the professional and courteous service provided by our team. It is especially rewarding to know that our colleagues recognised your ALL Platinum status and made you feel valued throughout your visit. We greatly appreciate your loyalty to Accor and your positive comments about your experience with us. I will be sure to share your feedback with the team, who will be delighted to receive your recognition. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart

Dear Girlie, Thank you for sharing your feedback regarding your recent stay at Mövenpick Hotel Hobart. I am delighted to hear that our valet parking service, complimentary Chocolate Hour, and central location were highlights of your visit. It is wonderful to know these aspects helped make your family stay an enjoyable one. I am also pleased to see that our team, check-in experience, and overall facilities were well received. Thank you as well for your loyalty as an ALL Classic member. I am sorry to learn that the sound of water flow from the toilet disturbed your sleep during the early morning hours. We appreciate you bringing this to our attention, as a peaceful night's rest is an important part of the guest experience. Your feedback has been shared with our maintenance team for review. Thank you again for taking the time to provide your comments. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart

Dear Jin, Thank you for taking the time to share your wonderful feedback and for awarding us a perfect score. We are delighted to hear that you loved your stay and enjoyed our rooms, service, and central Hobart location. It is especially rewarding to know that our team helped create such a memorable experience for you. We also appreciate your feedback regarding the ALL app booking experience and your perception of pricing compared to other booking channels. As a valued ALL Gold member, your comments are important and have been noted. We are always looking for ways to enhance the value and benefits our loyal members receive. Thank you again for your kind words and for your loyalty to Accor. We look forward to your next stay with us and to providing another exceptional experience. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart

Dear Ronald, Thank you for taking the time to share your detailed feedback regarding your recent stay at Mövenpick Hotel Hobart. We are delighted to hear that you enjoyed your stay, particularly our friendly team, comfortable room, and central location. It is also wonderful to know that your arrival experience, accommodation, cleanliness, and departure all met your expectations. As a valued ALL Diamond member, we truly appreciate your loyalty and were pleased that your room upgrade exceeded expectations. We are grateful for your comments regarding our sustainability initiatives, particularly your support of our housekeeping opt-out programme. It is encouraging to hear that these efforts resonated with you. At the same time, I am sorry to learn that your dining and bar experiences fell short of expectations. Your feedback regarding the selection, quality, and consistency of information provided has been shared with our food and beverage team for review. Guest insights such as yours are invaluable as we continue to refine the experience we offer. Thank you again for your balanced and thoughtful feedback. We appreciate your recommendation and your continued loyalty to Accor, and we look forward to your next stay with us. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart

Dear Muhammad, Thank you for taking the time to share your feedback and for your loyalty as an ALL Classic member. We are pleased to hear that you enjoyed our breakfast and that our reception and hotel teams helped make your stay a positive one. It is also wonderful to see your high ratings for cleanliness, WiFi, and the service provided by our team. We appreciate your comments regarding parking. As a city-centre hotel, parking options can be more limited than some suburban properties, and we understand that the associated cost can be frustrating for guests travelling with a vehicle. Your feedback is valuable and helps us better understand what is important to our guests. Thank you again for your kind comments about our team and breakfast offering. We are grateful for your feedback and appreciate your support. We look forward to your next stay with us. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart

Dear Opel, Thank you for taking the time to share your feedback following your stay with us. I am sorry to learn that some aspects of your experience did not meet expectations. We understand how important a comfortable night's sleep is, and I regret that both the bed and pillows were not to your liking. I am also sorry that the room outlook was disappointing and that we were unable to offer an alternative room during your stay. Your comments regarding the arrival experience, parking availability, and interactions with our team are equally concerning. We strive to provide warm, personalised service to every guest, so I am disappointed to read that you felt we fell short in this area. We also appreciate your feedback regarding the room service delivery fee and our sustainability initiatives. Guest feedback helps us better understand where we can improve both our offerings and the overall guest experience. Thank you again for sharing your honest feedback. We appreciate the opportunity to review your comments and hope to provide a much improved experience in the future. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart

Dear Mark, Thank you for taking the time to share your feedback and for your loyalty as an ALL Classic member. While we are pleased to hear that you enjoyed our central location and found our team welcoming, I am sorry that your room did not meet your expectations. We understand how important room outlook can be to the overall guest experience, and I regret that you were disappointed with the view provided. During your stay, we had extremely limited availability across the hotel and, unfortunately, no higher room categories were available, even for a paid upgrade. The room allocated was the best option available at the time; however, I appreciate that this does not lessen your disappointment. Thank you for your honest feedback. We value your comments and will continue working to ensure expectations are communicated as clearly as possible. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart

Dear Damian, Thank you for your feedback and for your loyalty as an ALL Platinum member. We are delighted to hear that you had an all-round good stay and that your experience largely met expectations. It is great to know that the missing remote was quickly replaced by the team and that you enjoyed your accommodation, breakfast, cleanliness, and overall service. We also appreciate your comments regarding breakfast. While we are pleased there was ample seating available, we understand that waiting in a queue to enter the restaurant can be frustrating. Your feedback is valuable as we continue to look for ways to improve the flow of our breakfast service during busy periods. Thank you again for your recommendation and for recognising the efforts of our team. We truly value your support as an ALL Platinum member and look forward to your next stay with us. Kind regards, James H Front Office Manager Mövenpick Hotel Hobart