Mövenpick Hotel Hobart 4.5 stars

Customer review rating (ALL Rating) 4.6/5 4,130 reviews

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Mövenpick Hotel Hobart - Image 1
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28 Elizabeth, Street, 7000 HOBART, Australia

Description

Hotel extras

  • Panoramic Hobart views & central location stroll to the waterfront

  • FREE daily Chocolate Hour from 3:30pm to 4:30pm

  • FREE ice cream for kids 12 years & under.

  • Tesoro modern Italian restaurant - one of Hobart's hottest new restaurant openings.

  • Valet parking; Stop on Elizabeth St Bus Mall. Local access permitted. To be booked in advance

Our accommodation(s)

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Hotel location

Mövenpick Hotel Hobart

28 Elizabeth, Street
7000 HOBART
Australia

GPS:-42.88256, 147.32925

Telephone
Fax +61 3 6235 9898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Tesoro

One of Hobart's hottest new restaurants, Tesoro modern Italian combines bold flavours with Tasmania's best produce. Discover the best breakfast in Hobart or dine with friends over wood fired pizza and dry aged chargrilled meat. Open 7 days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  4,130 reviews

TripAdvisor Rating  4.6/5  349 reviews

Certificate of excellence 2025

Title: Deliberate Laziness & Dishonesty. Staff ignored instructions & lied.

TripAdvisor rating 1.0/5

bensonwu1984 TripAdvisor review

As a long-term Accor Platinum member, I know the service standards expected of this brand, but the integrity of the staff here is non-existent. 1. Blatant Laziness: In the morning, we turned on the "Make Up Room" lights for our two rooms. We actually saw the housekeeping staff pushing their cart right past us as we left, so they knew we were gone and the rooms were ready to be serviced. Yet, they simply chose to ignore us. 2. The Lies (Gaslighting): We returned at night to find the rooms untouched. When we questioned this, the staff had the audacity to lie and claim we had the "Do Not Disturb" signs on. This is completely false and insulted our intelligence. 3. Refusal to Rectify: What’s worse is their attitude. When we reported this at night, instead of apologizing and fixing it immediately, they tried to push the cleaning to "tomorrow morning" just to avoid working. We had to forcefully demand they come back just to get basic amenities and trash cleared. Management: Your staff are ignoring requests, lying to cover up their laziness, and avoiding work. This is unacceptable.

Dear Benson, Thank you for sharing your thoughts and for your loyalty as an Accor Platinum member – we truly value the trust you place in our brand. I am sorry to read about your experience and the impression it left. What you described does not reflect the standards we strive for at Mövenpick Hotel Hobart. Your feedback is important, and I have personally reviewed the situation with our team to understand what went wrong and ensure corrective measures are in place. As you are still enjoying your stay with us, I sincerely hope that this initial miscommunication does not diminish the entirety of your experience. We remain committed to making the remainder of your visit as comfortable and enjoyable as possible. While I appreciate your candour, I would have welcomed the opportunity to address this during your stay and make things right for you and your family. Please know that your comments have been taken seriously, and we are focused on improving both communication and responsiveness so that every guest feels cared for. Thank you again for bringing this to our attention, as discussed please do not hesitate to reach out should you have any questions or further comments. Kind regards, James Hart Front Office Manager Mövenpick Hotel Hobart

Customer review rating 3.5/5

Doris W. Couples - Confirmed reviews ALL

Apart from the terrible service for breakfast each morning of our stay, our stay was good. No milk every morning, the bananas were rotten, no bowls and glasses, only one morning we got muffins and the next day the manager gave us some out of the cabinet that they use later in the day. The bacon every morning was over cooked and cold twice, but l sent one lot back because it was totally hard and burnt and l cannot believe they even presented it and expected us to eat it. The tables didn’t get cleaned and on a small table it is very untidy and the table was very cluttered with dishes, which is not enjoyable to sit at. I did have a chat to the Manager on our last day of 4 days as l believe that if you don’t know you cannot fix it, but it was frustrating having to ask for our table to be cleaned when the staff were pretending to look for work, but would look and walk the other way and even when you asked them to take something it was like it was a real effort. The manager was doing double what the other staff was and he put then to shame. The excuses we got on two days for the food and milk shortage was they had just had a tour load through, but that is more the reason that they make sure they keep everything available and up to standard because unhappy people talk, just like happy people and we weren’t happy this time. I hope our next visit will be better for breakfasts as it wasn’t a good start to the day.

Dear Doris, Thank you for sharing your feedback. While we are pleased to know that many aspects of your stay met expectations, we are truly sorry that breakfast service fell short. Your comments have been taken seriously and shared with our culinary and service teams for immediate improvement. We appreciate your loyalty as a Platinum member and hope to provide a much better experience on your next visit. Kind regards James Hart Front Office Manager Mövenpick Hotel Hobart

Customer review rating 5.0/5

Richard N. Business - Confirmed reviews ALL

Stayed for a business trip and was well catered to for a meeting with clients. Restaurant here is first rate as are the restaurant staff.

Customer review rating 4.5/5

Jessica C. Couples - Confirmed reviews ALL

The most difficult part was getting maps to get me to the door. Complimentary room upgrade 👌 Love the chocolate hour 😋 Valet parking is a nice touch, fast turn around times for the car. Reception was exceptionally helpful. Notified of a small maintenance need in the bathroom at the end of stay. Did not end up dining in at the hotel. Would love for a spa bath room, I would stay again and more often.

Customer review rating 4.5/5

Shane C. Friends - Confirmed reviews ALL

I was upgraded due to room not being ready. The office staff were friendly and helpful. Very happy with their service.

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Other web-users rate our hotel

  • 1,833 reviews 8.9/10 Location
  • 2,391 reviews 8.1/10 Room
  • 2,463 reviews 8.5/10 Service
  • 17 reviews 6.9/10 WiFi
  • 933 reviews 7.7/10 Food
  • 748 reviews 8.9/10 Cleanliness
  • 580 reviews 7.9/10 Breakfast
  • 563 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.