墨尔本曼特拉乔利蒙特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,406 评论

墨尔本曼特拉乔利蒙特酒店 - Image 1
墨尔本曼特拉乔利蒙特酒店 - Image 2
墨尔本曼特拉乔利蒙特酒店 - Image 3
墨尔本曼特拉乔利蒙特酒店 - Image 4
133 Jolimont Road, 3002 墨尔本东, 澳大利亚

描述

酒店其他优惠

  • 位于 MCG 对面

  • 紧邻 AAMI 公园

  • 步行 5 分钟可达 Fitroy 花园和中央商务区

  • Work up a sweat in our onsite gymnasium, then cool off in our outdoor pool and spa

  • 乘坐电车 10 分钟可达 Bridge 路购物商业街

我们的客房

单间公寓

特大床单间公寓

  • 2 个人最多
  • 24 m² / 258 sq ft
  • 床上用品 1 x 特大床

酒店位置

墨尔本曼特拉乔利蒙特酒店

133 Jolimont Road
3002 墨尔本东
澳大利亚

GPS:-37.817965, 144.978271

电话
传真 +61 3 9650 1833

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店

BOUNDARY LINE AND BAR

Boundary Line 酒吧餐厅每周三至周日供应早餐，每日的自助餐可为您提供一系列冷热美食，满足您的各种口味需求。此外，我们还有各种新鲜水果、麦片和糕点，定会让您大快朵颐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,406 评论

TripAdvisor 评级  4.0/5  2,745 评论

卓越奖 2023

Marginal - I wouldn't stay here again

Tripadvisor 评级 2.0/5

stevecE6614SK 经 TripAdvisor 认证的评论

We booked the accommodation for a business trip. We were there 4 nights in separate rooms. The rooms were not serviced while we were there, and the restaurant was not open for breakfast for 3 of the 4 mornings we were there. The restaurant was not open for dinner at all. Some of the equipment in the gym was missing. The rooms were clean when we arrived.

Great location near MCG and city

Tripadvisor 评级 5.0/5

burra5 经 TripAdvisor 认证的评论

I booked this via the app and despite my confusion, after a long week, re the booking and address, the check in manager was very patient and helpful. Plus the gift of wine and chocolate was unexpected but very lovely! Huge room, very clean and quiet.

Dear burra5, Thank you for your kind words. I'm delighted to hear that our team was able to assist you and that you enjoyed the thoughtful gesture of wine and chocolate. It's wonderful that you found your room to be spacious, clean, and quiet, and that our location near the MCG and city met your needs. We look forward to welcoming you back in the future! Sincerely, Sunny Singh Interim General Manager

$300 for a LOST KEY. Almost equivalent to the cost of my Accor Membership

Tripadvisor 评级 1.0/5

WanderingKath 经 TripAdvisor 认证的评论

I deeply regret choosing this hotel as my accommodation for the 2 weeks holiday in Melbourne. I was made to pay $300 for a lost key. Doesn't matter if you're an Accor Member or what but the lost key costs $300 and it's non negotiable. Better get a nicer accor hotel near the city, than this one. They're unforgiving with the cost and will give you reasons like the owner/investor can be overseas so - - it's costly-- to process paperwork for a lost key. Let's be real.. I'm a property investor myself and I know how things work and why you need to get an insurance. Even the cost of the apartments in this hotel is not as expensive because it's aged. Also,the door barrel of the room I booked was already very aged and the lock was broken. I even took a video of it. My disappointment of this hotel's 'policy' had me questioning my membership with Accor and the likelihood of wanting to continue booking with their hotels given that I get the same deals and better treatment from other hotel group brands. This incident felt like a scam as they had it in their policy signed when you check in that 'it's $300 for the key', and we didn't even know that till we lost the key. Thank you Mantra for such a traumatic experience

Dear WanderingKath, Thank you for taking the time to share your experience. I’m sorry to hear that your stay did not meet expectations. I would like to clarify that the $300 charge for a lost key is due to the fact that we use hard keys, and when one is lost, we are required to replace the entire barrel for security reasons. This process is indeed costly, and we do our best to be transparent about this policy at check-in. We value your feedback and will continue to review our policies to ensure a fair and comfortable experience for all our guests. I apologise for any inconvenience this may have caused and appreciate your understanding. Sincerely, Sunny Singh Interim General Manager

Great location for price

Tripadvisor 评级 4.0/5

asmak691 经 TripAdvisor 认证的评论

Very good experience. I requested a room change after check in and they facilitated that request timely just a few hours. Location was accessible to tram and made it easy to commute. Facilities in the room were clean. However locks on the door, alongside the chain will be useful

Dear asmak691, Thank you for your positive feedback. I'm glad to hear that you had a good experience and that our team was able to accommodate your room change request promptly. It's great to know that you found the location convenient and the facilities clean. Your suggestion regarding additional door security is appreciated, and we'll take it into consideration as we continue to improve our services. We hope to welcome you back on your next visit to Melbourne. Sincerely, Sunny Singh Interim General Manager

Location and creature comforts for family of 4.

Tripadvisor 评级 5.0/5

illzontour 经 TripAdvisor 认证的评论

This is our third time staying at this hotel and we'll keep coming back. First time as parents though and it did not disappoint, only made the experience more enjoyable with the amount of space. Dishwasher and dryer inclusive in the room, which makes it handy for kids mess and quickly cleaning it up. Breakfast was delicious and filled our little kiddies tummys and the adults didn't complain either. Parking was perfect as we hit Melbourne on foot, but when necessary was good to have the car there also.

Dear illzontour, Thank you for your continued loyalty to our hotel. We're thrilled that you found our accommodations spacious and well-equipped for your family. It's great to hear that our amenities, such as the dishwasher and dryer, made your stay more convenient. We’re also delighted that you enjoyed our breakfast and found our parking situation satisfactory. We look forward to welcoming you and your family back for many more stays. Best regards, Sunny Singh Interim General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,016 评论 7.8/10 位置
  • 1,237 评论 6.4/10 房间
  • 951 评论 8.2/10 服务
  • 22 评论 4/10 上网
  • 623 评论 5.6/10 舒适度
  • 448 评论 6.3/10 清洁度
  • 242 评论 5.8/10 早餐
  • 207 评论 2/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。