墨尔本西码头套房酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 2,270 评论

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26 Southgate Avenue, Southbank, 3006 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 免费提供 AXA 医学远程问诊服务，让您安心无忧

  • 公寓式酒店位于墨尔本中心地带，可欣赏一流的城市美景

  • 令人惊叹的 15 米镁矿泳池拥有许多利于健康的特性

  • 24 小时接待处和地下安全停车场

我们的客房

套房

单卧室高级套房，配备 1 张特大床或大床，位于 4 至 9 层，带厨房和阳台

  • 3 个人最多
  • 52 m² / 559 sq ft
  • 床上用品 1 x 大床 和 1 x 双人沙发床
  • 大部分的住宿: 阳台

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酒店位置

墨尔本西码头套房酒店

26 Southgate Avenue, Southbank
3006 墨尔本
澳大利亚

GPS:-37.820398, 144.96709

电话
传真 +61 3 9693 6099

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

JARRAH BREAKFAST

Jarrah 提供咖啡馆风格的早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  2,270 评论

TripAdvisor 评级  4.5/5  1,523 评论

卓越奖 2023

Always consistently Great

Tripadvisor 评级 5.0/5

Sharon N Couples - 经 TripAdvisor 认证的评论

Another great stay at Quay West Suites Melbourne. Good facilities and in a fabulous position to enjoy all that Melbourne offers. Easy access to trams, trains, river and shops. Staff are friendly and give great service.

Thanks Sharon, so fabulous to see you and Richard, we are pleased you enjoyed another stay

All you need, done very well.

Tripadvisor 评级 5.0/5

EmeraldDiva 经 TripAdvisor 认证的评论

We went for the 2 bedroom, 2 bathroom deluxe apartment with river views and it was perfect for a lovely night in Melbourne. The location is amazing for the Arts Centre, just a very short walk. Parking is easy and convenient, for a fee. We enjoyed dinner downstairs at the Jarrah Bar before our show. I am an early riser so enjoyed using the pool and spa in the leisure area very much before breakfast which had a very good spread of food. Really, the space of an apartment with the convenience of hotel facilities, what more could you want?

Thank you for the time taken to post a review, it is appreciated by everyone on the team. We are also thrilled you enjoyed your stay.

Convenient Location, Poor WiFi and Design Flaws

Tripadvisor 评级 4.0/5

52_hotels_in_2012 经 TripAdvisor 认证的评论

Pros: - Location: (Walking) Southbank Promenade (3mins), Skydeck (4mins), National Gallery of Victoria (6mins), Federation Square (7mins), Royal Botanic Gardens (18mins). - Bathroom amenities: Liquid soap, shampoo, conditioner, body wash, dental kit, vanity kit, shower cap, issues, hairdryer (2000w). - Complimentary water provided on the first day. - Spacious room, comfortable bed and pillows, modern appliances. Cons: - In-room WiFi extremely slow for 2024, averaging 10Mbps, with no signal reaching the bedroom. - Impractical design: power points difficult to access near beds and table/work area, only a rain shower head (no handheld option), no toilet brush, shower gel and shampoo dispensers located outside the immediate shower area requiring you to step out to use them, very small TV with no HDMI access, windows that don’t seal properly allowing cold air in, loud air conditioning, and dim lighting in the main room. No shelf in the shower to put your toiletries. In-room safe is not pin-based, instead an outdated system requiring a credit card (or similar) swipe. This is highly unsafe in an age where skimming personal details off magnetic strips is common. - The designer toiletries, crockery, and chopping boards shown on the website are not provided in the room. Instead, you get generic, lower-quality items.

Thank you for the review, we appreciate the feedback. We are sorry you had some concerns with the suite, we will certainly follow up on the feedback provided it is very helpful.

The place to stay in Melbourne

Tripadvisor 评级 5.0/5

Col133 Couples - 经 TripAdvisor 认证的评论

As usual, loved our stay at Quay West. From the moment you walk in the door they are friendly , professional and curteous. Mitchell on reception , as always , made us very welcome. Hotel is situated right on Southbank and ideal for visits to Hamer Hall etc. Rooms are very spacious with balconies and well fitted out. Beds are laid and very comfortable with selection of pillows. Foxtel available on tv. Breakfast is very nice . Plenty of food with a good range. Really good value…especially if you are an Accor member.

Thanks Col, we appreciate the review, we are so pleased you enjoyed your stay. I will personally pass on your thanks to Mitchell with your appreciation.

Poor service

Tripadvisor 评级 2.0/5

Gabby2386 Couples - 经 TripAdvisor 认证的评论

I was disappointed with the service during my recent stay. Upon arrival, there was no service attendant to assist with our luggage, and most of the time, there was only one staff member at the front desk, which made check-in slower than expected. At the restaurant, JARRAH, the waiter seemed uninterested in serving us. For example, I ordered an egg, but he didn’t check the kitchen until I reminded him twice, resulting in a 20-minute wait. It seems this hotel is understaffed and filled with many unhappy employees. This is the 3rd time I'm staying here, but this time the experience was bad. Overall, the service did not meet my expectations.

Dear Gabby, thank you for the review, I am very concerned that you did not enjoy your stay with us. I would personally like to follow up in light of your comments regarding our team, as this is unacceptable, For me to follow up we urge you to contact the hotel so we can discuss the stay as required and we can personally apologise.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,013 评论 9.7/10 位置
  • 1,255 评论 9/10 房间
  • 1,326 评论 9.6/10 服务
  • 13 评论 4.7/10 上网
  • 482 评论 8.4/10 舒适度
  • 420 评论 8.6/10 早餐
  • 348 评论 8.9/10 清洁度
  • 279 评论 8.3/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。