墨尔本西码头套房酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 2,063 评论

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26 Southgate Avenue, Southbank, 3006 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 免费提供 AXA 医学远程问诊服务，让您安心无忧

  • 公寓式酒店位于墨尔本中心地带，可欣赏一流的城市美景

  • 令人惊叹的 15 米镁矿泳池拥有许多利于健康的特性

  • 24 小时接待处和地下安全停车场

我们的客房

套房

单卧室高级套房，配备 1 张特大床或大床，位于 4 至 9 层，带厨房和阳台

  • 3 个人最多
  • 52 m² / 559 sq ft
  • 床上用品 1 x 双人沙发床 和 1 x 大床
  • 大部分的住宿: 阳台

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酒店位置

墨尔本西码头套房酒店

26 Southgate Avenue, Southbank
3006 墨尔本
澳大利亚

GPS:-37.820398, 144.96709

电话
传真 +61 3 9693 6099

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

JARRAH BREAKFAST

Jarrah 提供咖啡馆风格的早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  2,063 评论

TripAdvisor 评级  4.6/5  1,533 评论

Perfect spot for a weekend in Melbourne

Tripadvisor 评级 5.0/5

HvmishRv Couples - 经 TripAdvisor 认证的评论

Can’t fault my stay at Quay West Suites. Felt extremely welcome upon arrival and was given a complimentary room upgrade. James at reception is who you would want welcoming you at every hotel you visit. Location is excellent, short walk across the Yarra to the city and the MCG. Gym was all you need for a weekend stay and the pool and spa were great too. There is secure basement parking available onsite. Absolutely will stay here again.

Thank you for your delightful review. We are thrilled to hear that you felt welcomed and enjoyed your complimentary room upgrade. It’s wonderful to know that our location and amenities, including the gym, pool, and spa, met your expectations. We appreciate your kind words about James at reception and will ensure he receives your commendation. Your feedback motivates us to maintain our high standards, and we look forward to welcoming you back for another stay in the future.

Quay West Suites - an excellent place to stay on Melbourne Southbank

Tripadvisor 评级 5.0/5

Rosalind P 经 TripAdvisor 认证的评论

The 3 bedroom unit was well appointed, overlooking the Yarra River and within walking distance of most attractions and transport. Breakfast was provided on the Plaza level and the Barista made lovely coffees. Many rooms had balconies with views. The staff were welcoming and helpful and security for the building was good.

Thank you for the review, we appreciate it and are so pleased you enjoyed your stay with us.

Good but not really great

Tripadvisor 评级 3.0/5

C7982LOmichaelb 经 TripAdvisor 认证的评论

Booked two apartments as an ALL Diamond member. I know the Melbourne hotel and rental apartments well, having stayed both in many hotels and in various furnished apartment properties similar to the Quay West in the Docklands area and the CBD. Generally the place was quite good, but it left me with a bit of a mixed feeling. There is plenty to love about this property, but also a few things that disappointed, notably uneven quality of flats and poor ALL member recognition. Let's start with the good: the property is in an excellent location off the Southbank promenade across from Flinders Street station. I also loved the fitness and recreation area with pool, jacuzzi and hammam. A bit more mixed: we had booked two "premium river view" flats. One of them had an excellent view but the other more of a side view obstructed by the roof of the shopping centre and quite noisy. Flats come with nice balconies and the beds are comfortable. On the other hand, the kitchen equipment was a bit underwhelming. Some appliances were very good, others less so, my washing machine didn't work at first and had a crack in the window, fridge not too great, and there was an oven but not even an oven proof dish! Poor: didn't get a sense of our loyalty (diamond members) being recognised at that property: no upgrade, only given a 1 hour late checkout and after some level of discussion (so 12 instead of 11), small amenity of a box of 3 macaroons and a 40g chocolate bar in one room, minimal welcome drink (glass of red, white, sparkling, beer or soft). I have to say that this was quite a big contrast with the Sofitel Melbourne which seems to go out of its way for its most frequent guests. I like the area a lot, and I like renting a serviced apartments where I can cook when staying long enough. I would consider the Quay West again but they haven't quite convinced me, so I would also consider others (compare and contrast with the Sofitel which would be my go to place when I need a hotel)

Thank you for the review, and for being one of our Diamond Level member's, we appreciate your loyalty. I will personally follow up with the team, and also check on the Suites that you stayed in as these basics should have been met. We would welcome the opportunity to welcome you back and would like to regain your confidence on us and the product. Please contact us directly for your next booking so that we can look after you.

Perfect Location & Exceptional Service

Tripadvisor 评级 5.0/5

Milesprower85 Solo travel - 经 TripAdvisor 认证的评论

I stayed here while attending a show at Hamer Hall—just a short walk away, which was incredibly convenient. The staff were warm, welcoming, and very helpful. I was also lucky to receive a complimentary room upgrade at check-in, which was a lovely surprise. The Southbank area is full of great restaurants and bars, all within walking distance. Highly recommend this hotel for anyone visiting Melbourne!

Thank you for the review, we are pleased you enjoyed our location and facility's. We appreciate the recommendation.

Accor really are the best

Tripadvisor 评级 5.0/5

cm632025 商务住宿 - 经 TripAdvisor 认证的评论

Had a late arrival and was greeted by friendly front desk and also duty manager - had a great chat and felt really welcomed and a valued customer

Thank you for the review and your compliments regarding the team.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,018 评论 9.6/10 位置
  • 1,215 评论 8.8/10 房间
  • 1,233 评论 9.5/10 服务
  • 15 评论 3.5/10 上网
  • 470 评论 8.3/10 舒适度
  • 430 评论 8.6/10 早餐
  • 321 评论 8.9/10 清洁度
  • 289 评论 8.3/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。