墨尔本西码头套房酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 2,205 评论

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墨尔本西码头套房酒店 - Image 1
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26 Southgate Avenue, Southbank, 3006 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 免费提供 AXA 医学远程问诊服务，让您安心无忧

  • 公寓式酒店位于墨尔本中心地带，可欣赏一流的城市美景

  • 令人惊叹的 15 米镁矿泳池拥有许多利于健康的特性

  • 24 小时接待处和地下安全停车场

我们的客房

套房

单卧室高级套房，配备 1 张特大床或大床，位于 4 至 9 层，带厨房和阳台

  • 3 个人最多
  • 52 m² / 559 sq ft
  • 床上用品 1 x 双人沙发床 和 1 x 大床
  • 大部分的住宿: 阳台

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酒店位置

墨尔本西码头套房酒店

26 Southgate Avenue, Southbank
3006 墨尔本
澳大利亚

GPS:-37.820398, 144.96709

电话
传真 +61 3 9693 6099

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

JARRAH BREAKFAST

Jarrah 提供咖啡馆风格的早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  2,205 评论

TripAdvisor 评级  4.5/5  1,526 评论

卓越奖 2023

Family holiday 2024

Tripadvisor 评级 4.0/5

Jack S 家庭住宿 - 经 TripAdvisor 认证的评论

Rooms are a bit dated but well maintained. Top-notch location The kids loved the breakfast spread while the adults liked the coffee (this is Melbourne after all). But most of all, we loved the Aussie hospitality (shout-out to Malcolm & Stephen at the front desk)

Thanks Jack, we are so pleased you enjoyed your stay with us, your appreciation will be shared with the team.

Dated and disappointing

Tripadvisor 评级 2.0/5

mrschapman1978 经 TripAdvisor 认证的评论

We had an overnight stay at the Quay West Suites and were surprised by how dated and run down it was, considering the cost of over $500 for a night and the other reviews online. We have stayed at almost every other 5 star hotel in Melbourne and found Quay West very disappointing in comparison. The rooms were really dated and we were placed in a room with broken air conditioning on a 36 degree day and the room was sitting at 26 degrees when we arrived. We were moved to another room with working aircon after complaining. Furniture was scuffed, cabinetry was broken with exposed hinges and it definitely did not have the look and feel of a five star hotel. The coffee machine had little pieces of glue in the tank which floated in the coffee, despite trying to clean it out many times. The breakfast was okay but pretty scant in comparison to other equivalent hotels like Le Meridien or the Novotel. The location is excellent, right in Southbank and well positioned for public transport and the arts centre district. Staff were helpful and polite.

Thank you for the review, we are truly sorry that there was an issue with the air-conditioning. I am pleased know we could move you to an alternative suite. We are also sorry we could not upgrade you further due to the issue. I will personally check the suite in light of your comment's and thank you for letting us know and for sharing the feedback.

亞拉河景

客户意见评级 5.0/5

Michael L. 情侣住宿 - 所有已确认评论

感謝房型升等到亞拉河畔景房，河畔加上古老火車站景絕美住宿點。

Dear L. Cheng, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Genuine and compassionate service

Tripadvisor 评级 5.0/5

Jake C 商务住宿 - 经 TripAdvisor 认证的评论

The staff (James & Georgia) are both extremely welcoming, friendly and accommodating. I can’t remember the last time I was greeted so genuinely at a hotel. The location is perfect, next to the shops. The hotel is clean. But the best aspect so far undoubtedly has been the welcoming experience from the staff.

Thanks Jake, we appreciate the review and the feedback and your compliments will be shared with the team.

位置好

客户意见评级 5.0/5

Jj 商务住宿 - 所有已确认评论

墨尔本最好的位置，楼下网红餐厅，过河就是市中心

Dear Xiaonan, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

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其他网络用户评价我们的酒店

  • 997 评论 9.7/10 位置
  • 1,240 评论 9/10 房间
  • 1,298 评论 9.6/10 服务
  • 14 评论 4.6/10 上网
  • 480 评论 8.5/10 舒适度
  • 419 评论 8.8/10 早餐
  • 334 评论 8.9/10 清洁度
  • 280 评论 8.6/10 设施

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