墨尔本柯林斯诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 4.2/5 6,910 评论

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270 Collins Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • 酒店位于时尚前卫的 St Collins Lane 购物中心上方，步行 1 分钟可到达 Bourke 街购物中心

  • 新近翻修的健身中心设有温水游泳池和水疗中心

  • 对所有客人开放的免费无线网络、宽敞的办公区、iPad® 扩展坞座、液晶电视

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酒店位置

墨尔本柯林斯诺富特酒店

270 Collins Street
3000 墨尔本
澳大利亚

GPS:-37.815963, 144.964961

电话
传真 +61 3 9667 5805

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features an extensive breakfast buffet and, a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  6,910 评论

TripAdvisor 评级  4.0/5  5,263 评论

Novotel Melbourne

Tripadvisor 评级 5.0/5

lamm921 Solo travel - 经 TripAdvisor 认证的评论

Adventure, hollidays, urbanism analysis data, photo, video, writing, walking, meeting and talking with people...

Perfect location

Tripadvisor 评级 5.0/5

DebS530 Friends getaway - 经 TripAdvisor 认证的评论

I stay at this hotel every year for a shopping, theatre and dining trip with friends. It’s the perfect walking location for all 3 with comfortable rooms and friendly staff.

位置好，住的不错

客户意见评级 3.5/5

匿名 商务住宿 - 所有已确认评论

早饭不好吃。

亲爱的宾客您好！感谢您选择我们酒店并留下反馈！ 我们很遗憾地了解到您的住宿体验并未完全达到您的期望，但我们感激您的反馈。 我们希望您有机会体验我们酒店独特的位于三层、可俯瞰时尚柯林斯街的Lane餐厅，在那里您可以享用由我们的行政主厨Randeep Nagpal精心制作的地道澳洲佳肴。 我们诚挚期盼您再次光临！祝您生活愉快！ Andrew Maynard, General Manager

10/10 for location, but....

Tripadvisor 评级 3.0/5

reneeb394 经 TripAdvisor 认证的评论

The staff were amazing, but the experience was let down by the hotel facilities. 10/10 for location, but.... One out of the three lifts was working during the very busy check in period, which meant a wait of 15/20 mins just to get to our room. The air-conditioning in the room didn't work in that we couldn't reduce the setting from a balmy 24.5°C. We cooked throughout our one night stay. The room was clean and spacious but a little dated. We probably won't be back - so many nice hotels to choose from in the CBD.

Dear Renee, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our staff to be amazing, as we strive to provide exceptional service to our guests. However, we regret to hear that you experienced a delay with the lift during your arrival. We understand how frustrating wait times can be, especially during busy periods. Additionally, we apologise for the discomfort you faced due to the air-conditioning in your room. Our guests' comfort is a priority, and we regret that we fell short in providing a pleasant room temperature for you. We also acknowledge your comments regarding the aesthetic of our rooms. We're pleased that you recognised the advantageous positioning of our hotel in Melbourne's vibrant CBD, close to attractions and public transport, making it a prime spot for our guests to explore the city. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Good service, old room.

Tripadvisor 评级 3.0/5

383nims 经 TripAdvisor 认证的评论

Very dated room. Service was good, staff were friendly and breakfast selection was average. But the room, oh my. You wouldn't think at this location it would be this old. Set your expectation low, you won't be disappointed. It's giving US hotel in the early 90s if you can imagine. All furniture definitely saw the 90s era. Having said that, everything was clean and the staff, again, are very nice. Will I come back? unfortunately, no.

Thanks for your review about our hotel. We regret that your stay fell short of your expectations. We take our guests' feedback very seriously, and we assure you that we have passed yours along to the concerned departments. While we wish that more had been to your satisfaction, this will help us to make the necessary improvements in the future. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We are hoping to welcome you back in the future. All the best. Andrew Maynard, General Manager

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其他网络用户评价我们的酒店

  • 2,674 评论 9.2/10 位置
  • 3,538 评论 6.1/10 房间
  • 3,330 评论 8/10 服务
  • 88 评论 3.1/10 上网
  • 1,522 评论 5.6/10 舒适度
  • 1,204 评论 6.3/10 清洁度
  • 976 评论 7.9/10 早餐
  • 10 评论 9.3/10 可持续性

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