墨尔本柯林斯诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 4.2/5 6,694 评论

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270 Collins Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • 酒店位于时尚前卫的 St Collins Lane 购物中心上方，步行 1 分钟可到达 Bourke 街购物中心

  • 新近翻修的健身中心设有温水游泳池和水疗中心

  • 对所有客人开放的免费无线网络、宽敞的办公区、iPad® 扩展坞座、液晶电视

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酒店位置

墨尔本柯林斯诺富特酒店

270 Collins Street
3000 墨尔本
澳大利亚

GPS:-37.815963, 144.964961

电话
传真 +61 3 9667 5805

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features an extensive breakfast buffet and, a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  6,694 评论

TripAdvisor 评级  4.0/5  5,258 评论

Central and classy location and very comfortable

Tripadvisor 评级 5.0/5

Andrew B 经 TripAdvisor 认证的评论

Sadly, it was a very quick visit to this classy hotel in the centre of the city with only one night stay. Street frontage with reception on the 3rd floor. Nice welcome and a lovely lobby area. Check-in was rapid and friendly. Nice room and very quiet. I was here for business and the desk lighting was excellent with a large desk area to work on. Could not be any more convenient in terms of location and a very comfortable environment.

Thank you for this great review. We are thrilled to hear that your stay at Novotel Melbourne on Collins was a memorable one. We are delighted that you appreciated the welcoming atmosphere of our lobby area, the rapid and friendly check-in process, and the comfort of our rooms, which are designed with soundproofing to ensure a restful experience. It is great that our dedicated workspace met your business needs, complete with excellent desk lighting to facilitate productivity. Finally, our central location in the heart of Melbourne's vibrant CBD is indeed one of our most praised features, providing guests like yourself with the utmost convenience for both work and leisure activities. We're pleased that this aspect contributed positively to your stay. We look forward to welcoming you back soon. Kind regards, Andrew Maynard, General Manager

Kids stay for free. Great family and business meetings hotel.

Tripadvisor 评级 4.0/5

Paula-Rosa L Couples - 经 TripAdvisor 认证的评论

A 4.5 star Accors Hotel situated in the heart of CBD Melbourne. Kids stay for free. Fab theatres, art, restaurants & cafes close by, as well as boutique shops. Very clean, spacious rooms. Lovely indoor heated pool. Good service. Happy staff

Dear Paula, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you found our rooms to be clean and of a nice size. Our team takes great pride in maintaining a high standard of cleanliness and comfort for our guests. It's also wonderful to know that you appreciated our convenient location and the friendly, helpful team. We always strive to provide exceptional service to ensure a memorable stay for our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Discrimination and homophobic staff.

Tripadvisor 评级 1.0/5

NickJane94 经 TripAdvisor 认证的评论

Your standards need to increase. I was called a faggot by a guest and valet protected the guest and told me to leave. After the guest in question ran a red light and did an illegal you turn. I made a complaint to management and have not heard back. Clearly this hotel supports homophobia. I have the time, money & resources to peruse this further for both the guest and hotel. If you are LGBTI + I suggest you stay away from this establishment.

Dear NickJane94, Thank you for taking the time to provide your feedback. We are sorry to hear that you feel that you were not supported by our team regarding an incident which you had with another guest which occurred on the street, outside of the hotel. We felt it was appropriate that given the tension between yourself and the other guest at the time that you both be separated to avoid any conflict to continue to occur. It is imperative for us that all guests feel welcome, safe, and respected at our hotel and we firmly believe in fostering an inclusive environment and do not condone any form of discrimination. Best regards, Andrew Maynard, General Manager

Great hotel in Melbourne CBD

Tripadvisor 评级 5.0/5

johnyQ5117ER 经 TripAdvisor 认证的评论

As always, great accommodation. Service was outstanding. Room was clean, comfortable and nice and quiet too. Room service prompt and great food. Breakfast a winner too. Excellent value for money with a CBD location that’s hard to beat. Highly recommend Novotel on Collins.

Dear Johnyq, Thank you very much for this review. We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast. We look forward to seeing you again soon. Best regards, Andrew Maynard, General Manager

地點便利

客户意见评级 3.5/5

Jessie 家庭住宿 - 所有已确认评论

飯店的地理位置絕佳，到哪都很方便。 住在飯店7樓，同樓層有游泳池與健身房。 房務每天都來打掃，房間很乾淨，床墊是偏軟的。 三樓有櫃檯、餐廳、Bar 早餐好吃 Bar有happy hour 櫃台服務中規中矩、男士希望能有多點笑容。

亲爱的宾客您好！感谢您百忙之中，为我们留下您的珍贵反馈！ 我们非常高兴您对我们酒店的地理位置、7楼的游泳池和健身房、客房的清洁状况以及柔软的床垫感到满意。能为您提供舒适的住宿环境和美好的早餐体验，我们感到非常自豪。 然而，我们注意到您对部分服务方面的体验并不完全满意。对于浴缸塞的问题，我们深感歉意，并感谢您告知我们，以便我们及时提供解决方案。同时，我们了解到您希望酒店能提供自助洗衣和烘衣设备，虽然目前我们不提供此服务，但我们将考虑您的建议作为未来改进的一个方向。此外，我们会鼓励我们的团队展现更多笑容，以提升您的入住体验。 最后，我们很开心您享受了愉快的早餐和欢乐时光。我们的Bar和餐厅始终致力于为宾客提供高品质的餐饮体验，您的积极反馈对我们来说非常重要。 期待您的下次光临！祝您生活愉快！ Andrew Maynard, General Manager

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其他网络用户评价我们的酒店

  • 2,593 评论 9.3/10 位置
  • 3,416 评论 6.2/10 房间
  • 3,221 评论 8/10 服务
  • 83 评论 3.4/10 上网
  • 1,179 评论 6.3/10 清洁度
  • 938 评论 8.1/10 早餐
  • 726 评论 4.7/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。