墨尔本柯林斯诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 4.2/5 6,753 评论

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墨尔本柯林斯诺富特酒店 - Image 1
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270 Collins Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • 酒店位于时尚前卫的 St Collins Lane 购物中心上方，步行 1 分钟可到达 Bourke 街购物中心

  • Fitness Centre with heated pool and spa

  • 新近翻修的健身中心设有温水游泳池和水疗中心

  • 对所有客人开放的免费无线网络、宽敞的办公区、iPad® 扩展坞座、液晶电视

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酒店位置

墨尔本柯林斯诺富特酒店

270 Collins Street
3000 墨尔本
澳大利亚

GPS:-37.815963, 144.964961

电话
传真 +61 3 9667 5805

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features an extensive breakfast buffet and, a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  6,753 评论

TripAdvisor 评级  4.1/5  5,287 评论

Disappointing stay at the Novotel Melbourne on Collins

Tripadvisor 评级 3.0/5

Margie H 经 TripAdvisor 认证的评论

Location - good, right in the CBD but not much else was good. Parking - no parking onsite or at the front of the Novotel for easy luggage drop-off or check- in. Car park is across the road and up the street a bit so you have to carry your luggage a few minutes walk away over the busy road. This is annoying for everyone but not particularly helpful for families with young children, older people or those with disabilities. Rooms are tidy but basic. TV only had free to air channels or it cost $15 per movie or $34.95 for access to all the movies. We only wanted to watch one movie so it wasn’t cheap to do that. There were no internet or Streaming Service apps set up to use either. Fridge was small and only enough depth for glasses so couldn’t keep plates/containers of food cold. Ordered room service but it took two phone calls for them to answer then there was nowhere for the two of us to sit together and eat our room service meals. Pool is not really an indoor pool, it’s under the general glass ceiling in the centre of the Novotel open air area so it’s a bit cold for swimming most of the year. Rooms were soundproof and quiet and it was clean, just the overall experience was disappointing. Won’t stay there again.

Dear Margie, We appreciate you taking the time to share your detailed feedback about your recent stay. We are delighted that you found our accommodation tranquil and spotlessly maintained. We sincerely regret that certain aspects of your stay did not meet your expectations. Our team is always available to assist with luggage transport between the car park and hotel entrance. The entertainment options and dining arrangements in our rooms are currently being reviewed as part of our upcoming refurbishment programme. Our temperature-controlled swimming facility maintains a consistent 27.5 degrees Celsius throughout the year for guest comfort. Finally, we are pleased that you valued our prime position in Melbourne's bustling central business district, surrounded by premier shopping destinations and cultural attractions. We trust you will give us another opportunity to serve you better in future. Best regards, Andrew Maynard, General Manager

Renovation work noise

Tripadvisor 评级 4.0/5

Q5373VWalans Couples - 经 TripAdvisor 认证的评论

Lots of work at hotel going on during all of our stay. Drilling started 7.45am each day finished around 5pm. No notice given on website or by reception staff when checking about this work. Noise from drilling during breakfast was terrible. Breakfast itself was good. One lift permanently didn't work. Strange access from street. Room good, clean and tidy.

Dear Guest, Thank you for sharing your experience at our hotel. We are pleased that you appreciated the quality of our accommodations, which met our high standards of presentation and cleanliness. Our culinary offerings also received your positive acknowledgment. We sincerely apologise that certain aspects of your stay fell short of expectations. The ongoing precinct enhancement project is temporary, and we acknowledge your feedback about its impact. Our team remains committed to ensuring guest comfort throughout this period. We would be delighted to host you again in the future. Kind regards, Andrew Maynard, General Manager

Short Stay in the City

Tripadvisor 评级 5.0/5

dennisarnolda Couples - 经 TripAdvisor 认证的评论

Novotel on Collins is central to everything wth trams virtually at the doorstep. Rooms are spacious and comfortable. Staff are pleasant and friendly. One of my favorite stays in the city.

Dear Guest, We truly appreciate you taking the time to share your experience. Your positive experience at Novotel Melbourne on Collins brings us great satisfaction. We are thrilled that our hospitality, accommodations and strategic location contributed to making your city visit remarkable. We look forward to welcoming you back for another memorable stay. Best regards, Andrew Maynard, General Manager

A great place to stay

Tripadvisor 评级 5.0/5

Lisa2799 Solo travel - 经 TripAdvisor 认证的评论

Once again a positive experience staying here. The room was spacious, clean, very quiet and dark at night. The staff at reception were pleasant and efficient when checking in and checking out. A delicious hot chocolate from the restaurant

Dear Lisa, Thank you for taking the time to share your delightful feedback about your recent stay with us. We are thrilled to learn about your wonderful experience at Novotel Melbourne on Collins. It brings us great satisfaction to know that you appreciated our spacious accommodation, efficient service and tranquil atmosphere again. Love that the hot chocolate hit the spot too! We look forward to welcoming you back for another memorable stay. Best wishes, Andrew Maynard, General Manager

Nice Stay

Tripadvisor 评级 5.0/5

andreltreis Couples - 经 TripAdvisor 认证的评论

The hotel is in great location, just close by central station via tram. The reception team were all very friendly, which were very helpful with our check in and explaining everything and we had another person upon our arrival that helped us with our luggage and initial details which is so kind we couldn’t get the name but a special thanks to the person also. Anyway the whole reception team is polite and helpful. The room, is very spacious and modern, is very comfortable, all clean. The hotel breakfast is excellent and has a lot of different and variety of food, dishes. The hotel also is in the walkable distance from main station, also other public transports, to go around and explore the city tourist attractions is easy and convenient. Overall I would stay and recommend staying at the hotel.

Dear Andre, Thank you for taking the time to share your thoughtful review. It is rewarding to learn you enjoyed such a pleasant experience at Novotel Melbourne on Collins. Your kind comments regarding our welcoming and attentive reception team bring us great delight, as we focus on delivering friendly and efficient service. It is also wonderful that you found your accommodation spacious, contemporary and comfortable while appreciating the cleanliness maintained throughout your visit. The variety and quality of our breakfast offerings are highlights we are proud to present to our guests. We are pleased our location, close to tram stops and the train station, made your exploration of the city simple and convenient. Knowing you would recommend our hotel is the highest compliment we could receive. We look forward to welcoming you back for another memorable stay. Best regards, Andrew Maynard, General Manager

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其他网络用户评价我们的酒店

  • 2,616 评论 9.3/10 位置
  • 3,412 评论 6/10 房间
  • 3,280 评论 7.9/10 服务
  • 88 评论 2.8/10 上网
  • 1,481 评论 5.5/10 舒适度
  • 1,160 评论 6/10 清洁度
  • 952 评论 7.7/10 早餐
  • 882 评论 3.8/10 设施

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