墨尔本柯林斯诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 4.2/5 6,800 评论

保证最优惠房价
墨尔本柯林斯诺富特酒店 - Image 1
墨尔本柯林斯诺富特酒店 - Image 2
墨尔本柯林斯诺富特酒店 - Image 3
墨尔本柯林斯诺富特酒店 - Image 4
270 Collins Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • 酒店位于时尚前卫的 St Collins Lane 购物中心上方，步行 1 分钟可到达 Bourke 街购物中心

  • 新近翻修的健身中心设有温水游泳池和水疗中心

  • 对所有客人开放的免费无线网络、宽敞的办公区、iPad® 扩展坞座、液晶电视

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

墨尔本柯林斯诺富特酒店

270 Collins Street
3000 墨尔本
澳大利亚

GPS:-37.815963, 144.964961

电话
传真 +61 3 9667 5805

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features an extensive breakfast buffet and, a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  6,800 评论

TripAdvisor 评级  4.0/5  5,260 评论

Good service, old room.

Tripadvisor 评级 3.0/5

383nims 经 TripAdvisor 认证的评论

Very dated room. Service was good, staff were friendly and breakfast selection was average. But the room, oh my. You wouldn't think at this location it would be this old. Set your expectation low, you won't be disappointed. It's giving US hotel in the early 90s if you can imagine. All furniture definitely saw the 90s era. Having said that, everything was clean and the staff, again, are very nice. Will I come back? unfortunately, no.

Thanks for your review about our hotel. We regret that your stay fell short of your expectations. We take our guests' feedback very seriously, and we assure you that we have passed yours along to the concerned departments. While we wish that more had been to your satisfaction, this will help us to make the necessary improvements in the future. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We are hoping to welcome you back in the future. All the best. Andrew Maynard, General Manager

Central convenient hotel

Tripadvisor 评级 4.0/5

marcusbB4361JN 经 TripAdvisor 认证的评论

We recently spent 3 nights at the Novotel on Collins in Melbourne. The hotel is centrally placed with easy access to several tram lines. The staff are all very helpful and professional. The buffet breakfast offers many tasty choices. It's a nice place to stay.

Dear Marcus, Thank you for taking the time to share your review. We are delighted that you appreciated the central location, the easy access to various tram lines, our professional staff, the diverse buffet breakfast, and found our hotel a pleasant place for your stay. Nested in the heart of Melbourne's CBD, Novotel Melbourne on Collins strives to provide an ideal blend of comfort and convenience to our guests. We take pride in our dedicated team who ensure that our guests receive the professional service they deserve and our culinary team is thrilled to know that the buffet breakfast met your taste, offering a variety of choices to start the day right. We hope we will have the opportunity to see you again in the future. Best regards, Andrew Maynard, General Manager

Central and classy location and very comfortable

Tripadvisor 评级 5.0/5

Andrew B 经 TripAdvisor 认证的评论

Sadly, it was a very quick visit to this classy hotel in the centre of the city with only one night stay. Street frontage with reception on the 3rd floor. Nice welcome and a lovely lobby area. Check-in was rapid and friendly. Nice room and very quiet. I was here for business and the desk lighting was excellent with a large desk area to work on. Could not be any more convenient in terms of location and a very comfortable environment.

Thank you for this great review. We are thrilled to hear that your stay at Novotel Melbourne on Collins was a memorable one. We are delighted that you appreciated the welcoming atmosphere of our lobby area, the rapid and friendly check-in process, and the comfort of our rooms, which are designed with soundproofing to ensure a restful experience. It is great that our dedicated workspace met your business needs, complete with excellent desk lighting to facilitate productivity. Finally, our central location in the heart of Melbourne's vibrant CBD is indeed one of our most praised features, providing guests like yourself with the utmost convenience for both work and leisure activities. We're pleased that this aspect contributed positively to your stay. We look forward to welcoming you back soon. Kind regards, Andrew Maynard, General Manager

Kids stay for free. Great family and business meetings hotel.

Tripadvisor 评级 4.0/5

Paula-Rosa L Couples - 经 TripAdvisor 认证的评论

A 4.5 star Accors Hotel situated in the heart of CBD Melbourne. Kids stay for free. Fab theatres, art, restaurants & cafes close by, as well as boutique shops. Very clean, spacious rooms. Lovely indoor heated pool. Good service. Happy staff

Dear Paula, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you found our rooms to be clean and of a nice size. Our team takes great pride in maintaining a high standard of cleanliness and comfort for our guests. It's also wonderful to know that you appreciated our convenient location and the friendly, helpful team. We always strive to provide exceptional service to ensure a memorable stay for our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Discrimination and homophobic staff.

Tripadvisor 评级 1.0/5

NickJane94 经 TripAdvisor 认证的评论

Your standards need to increase. I was called a faggot by a guest and valet protected the guest and told me to leave. After the guest in question ran a red light and did an illegal you turn. I made a complaint to management and have not heard back. Clearly this hotel supports homophobia. I have the time, money & resources to peruse this further for both the guest and hotel. If you are LGBTI + I suggest you stay away from this establishment.

Dear NickJane94, Thank you for taking the time to provide your feedback. We are sorry to hear that you feel that you were not supported by our team regarding an incident which you had with another guest which occurred on the street, outside of the hotel. We felt it was appropriate that given the tension between yourself and the other guest at the time that you both be separated to avoid any conflict to continue to occur. It is imperative for us that all guests feel welcome, safe, and respected at our hotel and we firmly believe in fostering an inclusive environment and do not condone any form of discrimination. Best regards, Andrew Maynard, General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,603 评论 9.3/10 位置
  • 3,431 评论 6.2/10 房间
  • 3,238 评论 7.9/10 服务
  • 86 评论 3.2/10 上网
  • 1,178 评论 6.4/10 清洁度
  • 945 评论 8.1/10 早餐
  • 724 评论 4.7/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 墨尔本 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。