信息短信

墨尔本柯林斯索菲特酒店 5 星

客户意见评级 4.6/5 38,476 评论

安心悦界(ALLSAFE)认可酒店

预订此酒店
1

保证最优惠房价

怎么运行的?
墨尔本柯林斯索菲特酒店
在地图上看
+ 27 服务

酒店其他优惠

  • 出门即到"了不起的墨尔本" (Marvellous Melbourne)

  • 令人屏息的美景

  • Elevated club lounge with fireplace, views overlooking Treasury Gardens and fine food & wine.

  • Advantage 4

酒店及周边服务

从 15h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 按需婴儿看护 付费服务
  • 全禁烟宾馆
  • 使用空调
  • MELBOURNE INTERNATIONAL AIRPORT 付费服务
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 电动汽车充电装置
  • 干洗/熨烫 付费服务
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 室内加热游泳池 (附近)
  • 健美中心
  • 护理 付费服务
  • 按需婴儿看护 付费服务
  • 高尔夫 付费服务
  • 网球 付费服务
  • 水上游览
  • 其他体育活动
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 2 酒吧
  • 客房服务
商务服务
  • 17 会议室
  • 会议酒店
  • 商务中心
  • 提供复印/打印服务

酒店位置

墨尔本柯林斯索菲特酒店

25 Collins Street
3000 墨尔本
澳大利亚

电话: +61396530000

传真: (+61)3/96504261

从 15h00 办理登记入住手续

从 11h00 办理退房手续

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8 9

  • METRO TRAINS :  PLATFORM 1 2 3 4 PARLIAMENT

  • SPRING STREET :  CITY CIRCLE T SPRING STREET

  • COLLINS ST :  EXPRESS TRAIN FLINDERS STREET

  • COLLINS STR :  EXPRESS TRAINS SPENCER STREET

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8/9

  • COLLINS STREET :  COLLINS ST TRAM COLLINS 8/9

  • YARRA TRAMS : 

  • 乘飞机

    AVALON 达到 60公里 / 37.29 英里

  • 乘飞机

    MELBOURNE INTERNATIONAL AIRPORT 达到 23公里 / 14 英里 - 班车服务 付费

  • 乘船

    STATION PIER 达到 5公里 / 3.13 英里

  • 乘直升机

    YARRA RIVER 达到 1公里 / 0.63 英里

  • 乘汽车

    EASTERN FREEWAY 达到 2公里 / 1.25 英里

  • 乘汽车

    SOUTH EASTERN FREEWAY 达到 2公里 / 1.24 英里

  • 乘汽车

    TULLAMARINE FREEWAY 达到 5公里 / 3.13 英里

  • 乘火车

    FLINDERS STREET RAILWAY STATION 达到 0.5公里 / 0.31 英里

  • 乘火车

    FLINDERS STREET STATION 达到 0.5公里 / 0.31 英里

  • 乘火车

    SOUTHERN CROSS RAILWAY STATION 达到 2公里 / 1.24 英里

  • 乘火车

    SPENCER STREET STATION 达到 1公里 / 0.63 英里

GPS :-37.813504, 144.973355

我们的客房

墨尔本柯林斯索菲特酒店的客房空间宽敞,设计高雅,拥有豪华的布置和精美的家具。每间客房和套房都位于较高位置,配备落地窗,可饱览墨尔本的壮丽美景, 为您营造远离喧闹繁忙的都市生活的放松环境。这家迷人的墨尔本酒店的客房配备大办公桌、有线上网和无线网络、现代风格的大套间浴室以及可收看有线频道和付费频道的电视。

酒店餐厅和酒吧

NO35

美食类型: 美食

No35 餐厅供应新鲜的现代美食,强调单纯的美味,配以休闲热忱的服务以及出自原产地的精选葡萄酒。

SOFITEL CLUB LOUNGE

美食类型: 美食

索菲特俱乐部面向入住位于较高楼层俱乐部客房的宾客,供应点菜早餐、早茶、简便午餐、下午茶、晚间鸡尾酒和小吃以及甜点

当前不可用

SOFI'S LOUNGE

如果您向往建筑奇观,我们的索菲休闲区将激发您灵感,它拥有宽阔的自然采光,俯瞰著名的 IM Pei 设计的无边屋顶结构。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

THE ATRIUM ON 35

这是享受魅力氛围的好去处,每天下午 5 点开始营业,透过十五楼的玻璃顶棚仰望繁星点点,庆祝或者回首美好的一天。35 楼的中庭酒吧供应极品法国香槟、特色鸡尾酒、便餐和精品啤酒。

非合约照片

  • 周一 关闭
  • 周二 关闭
  • 周三 关闭
  • 周四 关闭
  • 周五 关闭
  • 周六 关闭
  • 周日 关闭

您的会议和活动

我们的会议室

  • 会议室数量:17

  • 最大面积:796 平方米

  • 最大容量:1000 个人

  • 最大宴会容量:828 个人

了解更多信息


墨尔本柯林斯索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

38,476 评论

TripAdvisor 评级 4.5/5

6,229 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

What can you say?

Tripadvisor 评级 4.0/5

Glenn A 09/08/2021 经 TripAdvisor 认证的评论

Got in at 4 pm, announced at 5 pm that the city was to close down, cancelled special birthday dinner, hotel bar closed, restaurant closed (not the hotel's fault), got up in the morning and went home. What can you say?

Exquisite rooms and views!

Tripadvisor 评级 5.0/5

olgamariemsn 01/08/2021 经 TripAdvisor 认证的评论

I've stayed at Sofitel Melbourne on Collins a few times, and have had wonderful experiences each time. Staff are extremely friendly and helpful. Rooms are perfect in size, with absolutely amazing views! Great amenities available. No35 restaurant provides good food and cracking views. Atrium Bar is like the hidden gem - cosy and comfortable, a delightful space to enjoy social drinks and chats.

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. We very much enjoy welcoming back returning guests, and take it as a huge compliment that you chose to stay with us again.

Shame about the Lock-down.

Tripadvisor 评级 5.0/5

housesounds 20/07/2021 经 TripAdvisor 认证的评论

Booked 3 nights and due to lock down could only stay 1. Have stayed at this property a few times now and always have enjoyed the stay. Even though we could only stay the one night we filled in the time doing all the things we love doing when we stay here. Have booked again latter in the year and hope to get the full stay.

Thank you very much for this very positive feedback. I am delighted that you managed to relax and enjoyed the comfort of your room during your short stay. We look forward to welcoming you again soon.

City Stay

Tripadvisor 评级 5.0/5

Compass300523 19/07/2021 经 TripAdvisor 认证的评论

As usual from arrival staff are pleasant, helpful and accommodating. Rooms are well furnished and bed comfortable. Club room is relaxing and view enjoyable. Bento box, sufficient and good selection, but little off putting, a plane food feel. Maybe would not suit all. Little confused, buffet at breakfast!!

Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time and enjoyed the hotel services, especially Club Sofitel and our famous MyBed! I certainly understand your thoughts on bento boxes, we are in a process of replacing them with new platters. We look forward to seeing you again on your future visits to Melbourne.

Beautiful city hotel

Tripadvisor 评级 5.0/5

Leanne G 18/07/2021 经 TripAdvisor 认证的评论

This hotel in inner city Melbourne is my favourite hotel. With easy access to trams and trains which helps with moving around the city. A high end hotel with friendly and helpful staff. Our room was well appointed and they surprised me with a complimentary bottle of wine for my birthday! The bed was extremely comfortable and pillows soft which was nice. Breakfast in the morning is the highlight of staying here- with wonderful city and bay views from the tables not to forget the superb array of food choices. Just lovely - can’t wait to return again soon!

First and foremost: happy birthday again. Thank you very much for your kind feedback. I am very pleased to hear that you have felt pampered all throughout your stay as this is our aim to genuinely look after our guests. We then look forward to welcoming you back with our undivided attention.

Excellence Maintained

Tripadvisor 评级 5.0/5

B3721JIbrettm 17/04/2021 经 TripAdvisor 认证的评论

I am a Platinum Accor Member and have stayed a number of times at the Sofitel Melbourne and can attest to the ongoing excellence of this venue. Rooms are very well maintained, staff display excellence customer service. Club Lounge environment and staff are first class. We dined in No 35 Restaurant and food was amazing along with the views over federation square and beyond. We will be back.

It is fabulous to hear that you enjoyed your stay and we are delighted to know that you enjoyed all aspects of it, especially the quality of our room service as well as the comfort of our rooms. We appreciate your kind feedback about our team and we will ensure this is shared. We look forward to welcoming you again soon. Thank you again for sharing your experience, and for supporting the hotel during such challenging times.

Excellent

Tripadvisor 评级 5.0/5

Jeffrey F 16/04/2021 经 TripAdvisor 认证的评论

A wonderful hotel and great staff! The rooms are very nice, the beds are comfortable and facilities wonderful This all adds up to a pleasant stay. Plus the staff are friendly and helpful The location is goodwill a free tram outside the hotel

Thank you very much for your good feedback. I am delighted to know that you enjoyed your stay and particularly our facilities as well as our exceptional location. We look forward to seeing you again on your future visits to Melbourne.

Service, Comfort and Location

Tripadvisor 评级 5.0/5

matendam 11/04/2021 经 TripAdvisor 认证的评论

I always enjoy my stays at Sofitel. The service is impeccable and the rooms comfortable and well appointed. This was my first stay at the Melbourne Sofitel and enjoyed our stay there very much. The view from the room was stunning and the same Sofitel service as always!

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.

Exceptional hotel

Tripadvisor 评级 5.0/5

lindaandian2021 09/04/2021 经 TripAdvisor 认证的评论

Absolutely love this hotel for many reason. Friendly and courteous staff and exceptional service. Beautiful views from all rooms and cleanliness throughout the whole hotel made our stay perfect. Great location too.

Thank you very much for this fantastic feedback. We are absolutely delighted that you love our hotel, our location and the service we provide. We look forward to seeing you again soon.

An excellent Stay

Tripadvisor 评级 5.0/5

Daydream46429371792 08/04/2021 经 TripAdvisor 认证的评论

We were very well looked after and enjoyed the extra attention that we received by all of the staff from check in through to lounge and the Manager. i had to follow up a booking in Sydney and Matt Andraws followed it all up and made the process very easy. we appreciated his efforts.

Thank you for posting a fantastic review of your stay at Sofitel Melbourne On Collins. We are delighted you enjoyed your stay at the hotel, and I am pleased to hear that Matt did look after you so well. We look forward to seeing you again on your future visits to Melbourne.

Very Disappointed

Tripadvisor 评级 1.0/5

Santina R Business - 08/04/2021 经 TripAdvisor 认证的评论

Am uncertain to why the level of quality has dropped so intensely in 3 months Upon arrival the level failed No worker came to assist us with car or luggage I had to find someone There was a wedding at the same time I noted though this was no excuse because 2 workers were at the desk mucking around whilst one was running around doing all the work the room was ver clean though when we moved to our upgrade room that I paid for I was located near the Cleaning room and not told I was woken up at 6 am by noise secondly I had to call the front desk fir my luggage 3 times they forgot to send it up and than I missed out on my afternoon event Lastly in check out no print out of my invoice was issued Am totally appalled by the level of service The cards that they issue for drinks were not even applied appropriately would not go to this hotel again poor management

Thank you for taking the time to share your comments concerning your stay at the Sofitel Melbourne On Collins. I am very sorry to hear that your experience wasn’t as you expected. Please accept our sincere apologies. We will be contacting you to further discuss your comments. Once again, we apologise.

Quick Break

Tripadvisor 评级 5.0/5

brianbaylie 04/04/2021 经 TripAdvisor 认证的评论

Once again a relaxing time delivered with thoughtfulness of the occasion. Everyone is welcoming, professional and friendly as usual. World class! Thanks to the Club Team and all who provided the high standard of stay for us. Special mention to Terence and Reservations.

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone, especially with Terence. We look forward to welcoming you back in the future.

A Beautiful 3 Night Stay

Tripadvisor 评级 5.0/5

afmforbes 03/04/2021 经 TripAdvisor 认证的评论

We would highly recommend the Sofitel for an enjoyable stay. Due to an unforeseen change in location, we found ourselves staying on the 48th floor of a well maintained hotel, with stunning views across Melbourne, a spotless and spacious room, a very comfortable king size bed, ample wardrobe space, and lovely supplied toiletries. All of the staff we dealt with were polite, friendly and very efficient. We were even pleasantly surprised to find a chilled bottle of bubbly and a hand written card in our room on our first evening, wishing me a very Happy Birthday. The only drawbacks were a room phone that didn't connect (reported on the second day, but not attended to) a toilet that at times needed an extra flush or two, and poor lighting in the bathroom, a common problem in many accommodation places. We will definitely be staying at the Sofitel again.

Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time on your Birthday and enjoyed the hotel services and our friendly team! We look forward to seeing you again on your future visits to Melbourne.

Relaxing city break

Tripadvisor 评级 5.0/5

shiraleel 02/04/2021 经 TripAdvisor 认证的评论

Fabulous relaxing time at the Sofitel, just what we needed. Great location, amazing room with fabulous view, excellent service & really felt they had taken onboard the extra cleaning for covid. It is the little extras you get at the Sofitel that make the difference

Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. I do hope that we have the pleasure of welcoming you back soon at Sofitel Melbourne on Collins.

Beautiful property showing its age

Tripadvisor 评级 3.0/5

duranddean 31/03/2021 经 TripAdvisor 认证的评论

Have to say the only thing going for this property is its location, and views from the rooms, & lounge. It is very much starting to show its age, and is way over-priced for what you get in the rooms. The Club Sofitel staff were amazing though

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. With regards to our guest rooms interiors being outdated, we are working with a renowned designer to develop a concept room and are negotiating with the owners of the hotel to commence a rooms refurbishment in the not too distant future. We look forward to welcoming you back in the future.

Beautiful hotel

Tripadvisor 评级 5.0/5

Hazel S 29/03/2021 经 TripAdvisor 认证的评论

From the moment you step into the lobby you can feel the luxuriousness. The staff are so friendly and accommodating, treating you like you are someone special. The rooms are comfortable and the view spectacular. My favourite hotel in Melbourne!

Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time and enjoyed the hotel services and our famous views We look forward to seeing you again on your future visits to Melbourne.

Bossy lifts

Tripadvisor 评级 4.0/5

TenBlackDonkeys 29/03/2021 经 TripAdvisor 认证的评论

We were supposed to be staying at the Lindrum but got bumped to the Sofitel. Where the Lindrum is small an d friendly, the Sofitel is big and rather impersonal. However, the room was very comfortable and had a super view - both much better than we would have had at the Lindrum. The lifts were a bit annoying because instead of playing (annoying) elevator music they had an annoying voice telling us how to keep safe because of COVID. This got a bit tedious as you couldn't go anywhere without using the lifts (our room was on the 42nd floor).

Thank you for your review on Trip Advisor . Whilst it delights me to read you were impressed with certain aspects of your experience, we were very concerned to read about the aspects you expressed disappointment with. Thank you for letting us know, we are currently working on a different material to be played in our lifts.

JimmyP

Tripadvisor 评级 4.0/5

JimmyP58 Business - 29/03/2021 经 TripAdvisor 认证的评论

The hotel is good with the highlight being the hospitality of the staff especially in the club lounge. It was sad that my breakfast did not arrive one morning. The room was clean and the work of housekeeping was excellent.

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. Please also accept my apologies for the missed breakfast one morningWe look forward to welcoming you back in the future.

Great views but..

Tripadvisor 评级 5.0/5

sandyhamm0nd 26/03/2021 经 TripAdvisor 认证的评论

We enjoyed our time at the Sofitel although we were disappointed with the lack of ‘usual’ items provided in our Deluxe Club room. No water, scuffs, cotton buds ... and no latex pillows when we requested this from the Pillow Menu. The staff were great, the views were great, but there was definitely a feeling that the Sofitel is cost-cutting by no longer providing those little ‘extras’ one expects when staying in a 5 star hotel for $450 per night. The decor also needs some freshening up.

Good to be back

Tripadvisor 评级 5.0/5

BK1970 25/03/2021 经 TripAdvisor 认证的评论

This stay was an anniversary and the hotel didn't disappoint. All throughout our stay we were welcomed, looked after and pampered. We have always had good experances with the Sofitel and its good to see that it's back up and running at its best.

Thank you very much for your kind feedback. I am very pleased to hear that you have felt pampered all throughout your stay as this is our aim to genuinely look after our guests. We then look forward to welcoming you back with our undivided attention.

我们最新的 20 评论

合作伙伴包含 TripAdvisor

我们位于周边的其他酒店

我们位于 墨尔本 的所有酒店