墨尔本柯林斯索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 8,714 评论

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25 Collins Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 酒店已通过"安心悦界"认证，您还可以免费使用 AXA 远程会诊服务，请放心预订。

  • 这是墨尔本最高的地方之一，可以欣赏雅拉河和菲利普港湾的美景。

  • 俱乐部休闲区位置较高，配备壁炉，提供精致美食和葡萄酒，可俯瞰国库花园的美景。

  • No35 餐厅位于距离街道地面上方 150 米处，为您供应精致的餐饮体验

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

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酒店位置

墨尔本柯林斯索菲特酒店

25 Collins Street
3000 墨尔本
澳大利亚

GPS:-37.813504, 144.973355

电话
传真 +61 3 9650 4261

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  8,714 评论

TripAdvisor 评级  4.5/5  6,413 评论

卓越奖 2024

Highly recommended hotel.

Tripadvisor 评级 5.0/5

stavanger85 经 TripAdvisor 认证的评论

I love this hotel and have returned quite a number of times. Great location just far enough out of the hussle of downtown, but still easy walking distance. The staff are exceptional. Derek in the Club Lounge always provides outstanding service. On that point, the Club Lounge is worth paying for if you have the opportunity - it is probably the best lounge of its type I have found in Australian hotels. As an Accor Diamond loyalty member I am always impressed by the great welcome amenities as these are often overlooked in other Accor properties, but at Sofitel on Collins Diamond status does mean something and I am made to feel special. I almost always get a good room upgrade too in recognition of my Diamond tier. Thank you.

Depressing

Tripadvisor 评级 2.0/5

Sabeen M 经 TripAdvisor 认证的评论

This is not a nice hotel, in spite of how it may look online or in pictures. Unless you want a 1970s ‘nostalgic experience’ it is very dated and frankly a bit depressing. The rooms are not soundproof and I almost always felt that there were people in the room with me (even though I traveled alone). The noise of vacuuming is heard all day be it 6am or 10pm, but my room felt like it had not been properly vacuumed in years. Everything that is 5 star service is missing, at least for the ordinary person that is not a points or club member of the useless Accor establishment (cue American used car salesmen and flight attendants). And the ‘Bonjour’ (a nod to Accor’s French roots) is really to die for. The two stars are for the staff though, who did everything they could to make my stay enjoyable especially when they realized I was quite unhappy here. But ultimately they could not make up for this hotel, which initially seemed a good deal but is grotesquely overpriced for what is best a 3 star roadside motel standard. I wish them better luck elsewhere.

I want to express my gratitude for taking the time to share your review on Trip Advisor. Your feedback is invaluable to us, and I regret to learn of your disappointment with your recent experience. I am pleased to hear that our team tried their very best to make your stay better without any lack. Please accept our sincerest apologies for any the disappointment you have encountered. On behalf of Sofitel Melbourne On Collins, we thank you for your business and we hope we will have the opportunity to welcome you back again for a stay that meets your expectations for all the right reasons.

OMG. Incredible hotel and staff.

Tripadvisor 评级 5.0/5

KOUIE_Sydney Friends getaway - 经 TripAdvisor 认证的评论

This is my fourth time at the Sofitel Melbourne on Collins and the hotel never disappoints. The rooms are large and spacious, breakfast is amazing, and the staff members are incredibly friendly. The location is perfect.

Dear Kouie_Sydney, Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. We very much enjoy welcoming back returning guests and take it as a huge compliment that you chose to stay with us again.

Great spot for the tennis

Tripadvisor 评级 5.0/5

kiwifamily2010 Couples - 经 TripAdvisor 认证的评论

A wonderful stay. Room was huge and attention to detail was exceptional. We have diamond Accor which gave us lounge access. Breakfast is amazing, food options plentiful and of high quality. Happy hours and high tea in the afternoon also great when having a wee break from the tennis. I highly recommend a stay here. Great location, easy walk to the grounds and centrally located for dining options

Dear Kiwifamily2010, Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.

great location, wonderful facilities and outstanding guest lounge.

Tripadvisor 评级 5.0/5

Craig G Couples - 经 TripAdvisor 认证的评论

we had an outstanding stay, starting with email communication before we arrived, through to warm greeting from Naman and an upgrade to a suite, along with excellent lounge excess including zero alcohol option which for us was wonderful.thanks to GM Matt for meeting us when we arrived and for the wonderful team in lounge , maria, angie erin, alou, tahleah,priti, lieulla to name a few. standard restaurant great for breaky also. loved the location , felt so welcome me would gladly stay again .

Dear Craig, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read your comments. We place customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you again for your kind words and we look forward to seeing you again.

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其他网络用户评价我们的酒店

  • 1,315 评论 9.8/10 位置
  • 3,267 评论 8.6/10 房间
  • 4,024 评论 9.2/10 服务
  • 16 评论 7.4/10 上网
  • 845 评论 7.3/10 食物
  • 837 评论 8.4/10 氛围
  • 772 评论 8.1/10 设施
  • 613 评论 8.1/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。