Sofitel Melbourne on Collins 5 星

客户意见评级 (ALL 评级) 4.7/5 7,586 评论

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25 Collins Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 酒店已通过"安心悦界"认证，您还可以免费使用 AXA 远程会诊服务，请放心预订。

  • 这是墨尔本最高的地方之一，可以欣赏雅拉河和菲利普港湾的美景。

  • 俱乐部休闲区位置较高，配备壁炉，提供精致美食和葡萄酒，可俯瞰国库花园的美景。

  • No35 餐厅位于距离街道地面上方 150 米处，为您供应精致的餐饮体验

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

我们的客房

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酒店位置

Sofitel Melbourne on Collins

25 Collins Street
3000 墨尔本
澳大利亚

GPS:-37.813504, 144.973355

电话
传真 +61 3 9650 4261

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  7,586 评论

TripAdvisor 评级  4.5/5  6,478 评论

卓越奖 2025

Always a Good Stay

Tripadvisor 评级 5.0/5

Jenny B 经 TripAdvisor 认证的评论

I have stayed at the Sofitel multiple times, and it doesn't disappoint. As members of Accor Plus, we booked one of our free nights and booked another. We booked a Superior Room and was upgraded to a Deluxe Room, room no: 4725. The room was large with a king size bed, comfortable pillows, good air-conditioning, a wall mounted tv that swivels, 2 large comfortable, one with a foot stool, a small dining table with 2 chairs. There are multiple points for charging your devices. Tea & Coffee with a night turn down service where they offer "calming tea" to help you sleep. The bathroom was small with a single vanity, a large walk-in shower. The shower head is a handheld, water is hot and pressure is fine. Breakfast was included and it the usual assortment of juices, teas, coffees, cereals, fruits, cold meats, pastries, breads, eggs all ways, bacon, mushrooms, etc. Service at breakfast was good too. The hotel is in an excellent location, so easy to walk to shops, restaurants, a tram just out the front to take into the city or to the Carlton, East Melbourne or the suburbs. There are many shops within the complex and a cafe. Check in was easy, fast and friendly.

Pleasant but lacked the little 'wow' touches that delight!

Tripadvisor 评级 4.0/5

IanA63 经 TripAdvisor 认证的评论

We spent 2 nights here recently. We took advantage of a suite upgrade we had via our Accor membership to upgrade our room to a Prestige suite. It was wonderfully roomy, even having an 8-seater dinner table which was a little unnecessary. The bathroom was very small for a suite and had a tired appearance clearly not having been renovated for many years. Perhaps it was the original. Our upgrade came with access to the Club lounge. It's a lovely space with lots of room for many guests. The service is warm and efficient and breakfast comes with the option of ordering from a menu which is a lovely touch. We took advantage of this on our section morning an enjoyed our selections. Canapés at dinner were a little basic but sufficient to fill you before heading off to an early theatre performance. The bar on the 35th floor is great! A feature space and has a good selection of food options. The hotel felt a little tired, struggling to maintain its 5-star rating. It lacked some of the little extra touches that add a wow factor, for example, some fruit/pastries on welcome, turndown treats or other, and an enthusiasm in delighting guests. Staff were generally warm, efficient but lacked that extra 'delight' factor that wows in a top 5-star hotel.

Dated, service is exceptional

Tripadvisor 评级 4.0/5

LucasK 经 TripAdvisor 认证的评论

Stayed in room 4422, no doubt they look and feel dated. Above the shower head in the bathroom you could see grout that wasn’t cleaned away. Ware and tear evident in the room. The overall vibe of the property was giving me 1990’s Die Hard film, Atrium Bar for a drink was nice but again, depressing. The standout was however the service at every point of interaction with the staff it was 5 stars. But - for $550 a night the rooms and property don’t live up to the standards expected in look and appearance.

客户意见评级 1.0/5

Chen Y. 情侣住宿 - 所有已确认评论

账单出现了两处错误，第一处在澳大利亚时发现并解决了，回来发现还有被多收的钱。在入住时我们商议每天补30刀可以升房并提前入住，最终账单显示每天40刀。

客户意见评级 5.0/5

Zhengyan L. 情侣住宿 - 所有已确认评论

很好，客房清洁每天都很认真，客房服务也很快，早餐也很丰盛，我们是一次纪念日的旅行，这次旅行很愉快。

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其他网络用户评价我们的酒店

  • 1,298 评论 9.8/10 位置
  • 3,156 评论 8.4/10 房间
  • 3,667 评论 9.2/10 服务
  • 15 评论 3.9/10 上网
  • 870 评论 8.2/10 氛围
  • 756 评论 7.2/10 食物
  • 612 评论 8.1/10 早餐
  • 500 评论 8/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。