Sofitel Melbourne on Collins 5 星

客户意见评级 (ALL 评级) 4.7/5 7,583 评论

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25 Collins Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 酒店已通过"安心悦界"认证，您还可以免费使用 AXA 远程会诊服务，请放心预订。

  • 这是墨尔本最高的地方之一，可以欣赏雅拉河和菲利普港湾的美景。

  • 俱乐部休闲区位置较高，配备壁炉，提供精致美食和葡萄酒，可俯瞰国库花园的美景。

  • No35 餐厅位于距离街道地面上方 150 米处，为您供应精致的餐饮体验

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

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酒店位置

Sofitel Melbourne on Collins

25 Collins Street
3000 墨尔本
澳大利亚

GPS:-37.813504, 144.973355

电话
传真 +61 3 9650 4261

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  7,583 评论

TripAdvisor 评级  4.5/5  6,480 评论

卓越奖 2025

Magnificent Melbourne Icon

Tripadvisor 评级 5.0/5

BigRedAl99 经 TripAdvisor 认证的评论

Three wonderful nights here to enjoy the Australian Open tennis. Wonderful views, impeccable service, very comfortable room, spacious bathroom and a marvellous king-size bed. Even got the chance to have a nice chat with Jim Courier, who was also staying here, together with a number of players and supports. Really enjoyed the breakfasts, although I note another review mentions pancakes, which I didn't notice being available. Maybe next year I'll look a little more closely.

Lovely Hotel, but ......

Tripadvisor 评级 4.0/5

StCecilia22 经 TripAdvisor 认证的评论

My stays at Sofitel Melbourne have consistently been exceptional. The hotel’s prime location and high standard of service are key reasons I continue to return, and my Platinum benefits have always been recognised, for which I am very appreciative. On this occasion, however, I experienced an issue at reception where my loyalty points and status rewards were incorrectly credited to another account. Unfortunately, the process to resolve this error has proven to be unexpectedly complex and remains ongoing. To date, it has been unclear who holds responsibility for resolving the matter, which has added to my frustration. The absence of a dedicated ALL office in Australia has further complicated the resolution process. I would appreciate clearer ownership of this issue and a timely correction to my account to reflect the benefits I am entitled to. I value my relationship with Sofitel and trust this matter can be resolved promptly and professionally. Kind regards,

客户意见评级 5.0/5

Jie X. 朋友住宿 - 所有已确认评论

酒店位置风景好 早餐好吃

Dear Jie, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

客户意见评级 5.0/5

Ping W. 家庭住宿 - 所有已确认评论

入住体验良好，早餐丰富，员工很礼貌、服务贴心。

Dear Ping, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Always a Good Stay

Tripadvisor 评级 5.0/5

Jenny B 经 TripAdvisor 认证的评论

I have stayed at the Sofitel multiple times, and it doesn't disappoint. As members of Accor Plus, we booked one of our free nights and booked another. We booked a Superior Room and was upgraded to a Deluxe Room, room no: 4725. The room was large with a king size bed, comfortable pillows, good air-conditioning, a wall mounted tv that swivels, 2 large comfortable, one with a foot stool, a small dining table with 2 chairs. There are multiple points for charging your devices. Tea & Coffee with a night turn down service where they offer "calming tea" to help you sleep. The bathroom was small with a single vanity, a large walk-in shower. The shower head is a handheld, water is hot and pressure is fine. Breakfast was included and it the usual assortment of juices, teas, coffees, cereals, fruits, cold meats, pastries, breads, eggs all ways, bacon, mushrooms, etc. Service at breakfast was good too. The hotel is in an excellent location, so easy to walk to shops, restaurants, a tram just out the front to take into the city or to the Carlton, East Melbourne or the suburbs. There are many shops within the complex and a cafe. Check in was easy, fast and friendly.

Thank you for taking the time to post such a delightful review following yet again, another most enjoyable stay. I am so pleased to learn that you continue to enjoy your stays here at Sofitel Melbourne On Collins and that we can continue to create some long lasting memories for you during your time in the City and of course the hotel

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其他网络用户评价我们的酒店

  • 1,303 评论 9.8/10 位置
  • 3,162 评论 8.4/10 房间
  • 3,669 评论 9.2/10 服务
  • 15 评论 3.9/10 上网
  • 864 评论 8.1/10 氛围
  • 748 评论 7.2/10 食物
  • 611 评论 8.2/10 早餐
  • 502 评论 8.1/10 清洁度

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