Mantra Esplanade Cairns 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,784 أراء

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53 57 The Esplanade, 4870 CAIRNS, Australia

الوصف

خدمات الفندق الإضافية

  • Enjoy our onsite lagoon style pool, fully equipped gym and whirlpool spa.

  • Adjacent to the iconic Esplanade lagoon, perfect on those hot, Tropical North Queensland days

  • An easy 5 minute walk to the Reef Fleet Terminal

  • Surrounded by restaurants, bars and shops for you to go out and explore during your stay

  • Just a 10 minute walk to the Cairns Convention Centre

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

Mantra Esplanade Cairns

53 57 The Esplanade
4870 CAIRNS
Australia

نظام تحديد المواقع العالمي (GPS):-16.921305, 145.777742

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مركز اللياقة
  • وافاي
  • مكيف
  • فندق خالٍ تمامًا من التدخين

حمّام السباحة

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,784 أراء

تقييم TripAdvisor  4.0/5  2,607 أراء

Great location, but otherwise just ok

ملاحظة Tripadvisor 3.0/5

L6651TGtrishh تقييم TripAdvisor المعتمد

Dear L6651TGtrishh, Thank you for taking the time to share your feedback regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you enjoyed our prime location and the view from your room. However, we regret that certain aspects of your experience did not meet your expectations. We acknowledge your concerns about the room's condition and the accessibility issues with the electric jug. Your insights about the shower and power points are valuable, and we appreciate your suggestions for improvement. Regarding the pool and spa temperatures, we strive to maintain a comfortable environment, and your feedback will be taken into account. As for housekeeping, our policy is to provide services every few days for longer stays, ensuring guests have access to additional amenities upon request. We understand that this may not align with everyone’s expectations and appreciate your understanding in this matter. We hope to have the opportunity to welcome you back in the future. Best regards, Harry Ha General Manager

Unsafe, Misleading, and Deeply Disrespectful – Avoid at All Costs

ملاحظة Tripadvisor 1.0/5

nancy n تقييم TripAdvisor المعتمد

Poor service murky pool

ملاحظة Tripadvisor 1.0/5

Paula jane H العائلات - تقييم TripAdvisor المعتمد

Dear Paula, Thank you your time on the phone yesterday to listen to your feedback and work through a resolution that you were confortable with. Tropical regards, Harry Ha Cluster General Manager

Very disappointing

ملاحظة Tripadvisor 1.0/5

KENorman تقييم TripAdvisor المعتمد

Dear KENorman, Thank you for your time over the phone with me yesterday to hear your feedback and work through a resolution that you were comfortable with. Tropical regards, Harry Ha Cluster General Manager

Disappointed

ملاحظة Tripadvisor 2.0/5

Karen N Couples - تقييم TripAdvisor المعتمد

Dear Karen N, Thank you for taking the time to share your feedback with me - it is valued and appreciated. I am sincerely sorry that we did not meet your expectations on this recent stay. We have commenced planning for refurbishment which will revitalise our rooms. We are a weekly clean hotel and this is advertised in all of our literature online. Your feedback is invaluable to us, the team and I do value your patronage and we hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Cluster General Manager

بالاشتراك مع TripAdvisor

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