Mercure Cairns 4.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.8/5 1,024 أراء

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الوصف

خدمات الفندق الإضافية

The Mercure Cairns is perfect for both business and leisure travellers, offering a variety of room types from standard rooms to family and spa rooms. We pride ourselves on delivering warm, friendly service and affordable, comfortable accommodation.

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موقع الفندق

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
أستراليا

نظام تحديد المواقع العالمي (GPS):-16.919012, 145.772888

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • وافاي
  • مكيف
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

حمّام السباحة

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

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رأي ALL  3.8/5  1,024 أراء

تقييم TripAdvisor  3.5/5  121 أراء

The staff are fantastic

ملاحظة Tripadvisor 5.0/5

David H تقييم TripAdvisor المعتمد

I stayed here for 2 nights then a further night as part of a package booked for me. From the beginning the staff in reception were warm and welcoming. I was initially met by Evan who was helpful and gave me all the informatiom i could need even that he was a spurs fan haha. Travelling solo and flying in from the uk meant i was all over the place with my sleep so i would go through reception to go for a late night walk where i first met Kellyann. A friendly chatty irish lady who put up with me standing chatting for long periods of time. On the night shift (after 11pm) was probably one of the nicest people i have met for a long time. Eolia was again friendly with a wicked sense of humour and nothing was too much trouble. The hotel itself is what you would describe as cheap and cheerful. The rooms i stayed in were a good size, clean and had everything you would need. The hotel was not helped by the fack the restaurant is closed for a referb but breakfast can be had at a nearby hotel and you can also get a discount at a fantastic steak house 100m down the road. In all i would dwfinatly stay here again and all staff are a credit to themselves and to the hotel 10/10

Great value and great location

ملاحظة Tripadvisor 5.0/5

AndyNorthampton تقييم TripAdvisor المعتمد

Really well located hotel to explore Cairns. Close to the restaurants but far enough away that it was peaceful. Staff were really helpful. Great option for your Cairns stay.

Dear Andy, Thank you for your kind words regarding the value and location of our hotel. We are pleased to hear that you found our staff helpful and enjoyed the peaceful atmosphere. We look forward to welcoming you back for another enjoyable stay in Cairns. Regards Matt Juniper, General Manager

Room was good and spacious but hardly lit

ملاحظة Tripadvisor 3.0/5

Sunil J تقييم TripAdvisor المعتمد

The room was spacious and good but hardly lit. Even will the one single down light and two bedside lamps it looked very dark more like a Night Club/Bar

Dear Sunilj, Thank you for your feedback, and rating. Regards Matt Juniper, General Manager

Convenient location. Clean and comfortable room. Friendly customer service.

ملاحظة Tripadvisor 5.0/5

Msea999 تقييم TripAdvisor المعتمد

Convenient location. Reception is 24hours (I checked in very late) . There were conflicting information about reception hours online, so I emailed the hotel prior to my arrival. Quick reply was received reassuring me that reception is open 24/7. The restaurant was under renovation but the nearby Novotel offered great buffet breakfast and I could purchase a voucher for their breakfast at a discounted price at the Mercure. The Reception person was friendly and professional. The room was really clean and comfortable. Excellent for an overnight stay for travel for work.

Dear Guest, Thank you very much for your feedback, we really appreciate it. Regards Matt Juniper

A great stay

ملاحظة Tripadvisor 4.0/5

859trined تقييم TripAdvisor المعتمد

I was a bit worried about booking this hotel due to some of the reviews, however we stayed 6 nights in a loft room which was very nice and very good value. Lovely shower/bathroom, nice design with a mezzanine bedroom. Friendly service, the Irish girl at reception was great fun. My only criticism would be that the kitchenette could have a larger fridge rather than a small minibar. However there was a microwave. The room was serviced every day, and spotlessly clean. Very satisfied and very good value.

Dear Trined, Thank you very much for your feedback. I have passed this on to our team also. Regards Matt Juniper

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