Pullman Reef Hotel Casino 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 3,227 أراء

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35-41 Wharf Street, PO Box 7320, Queensland, 4870 CAIRNS, Australia

الوصف

خدمات الفندق الإضافية

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 10 flexible meeting spaces and ability to host up to 450 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

الإقامات المتوفرة لدينا

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موقع الفندق

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

نظام تحديد المواقع العالمي (GPS):-16.923458, 145.779488

الهاتف
فاكس +61 7 4030 8777

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  3,227 أراء

تقييم TripAdvisor  4.5/5  2,624 أراء

2024 شهادة تميّز

Fantastic Location

ملاحظة Tripadvisor 5.0/5

BD2312 تقييم TripAdvisor المعتمد

Great location as it near the tour busses. The staff has a can-do attitude and is very happy to help with suggestions. Sulfur crusted cockatoo's were roosting in the tress outside our window. This is the only hotel we would book if we were to return to Cairns!

Dear BD2312, Thank you for your lovely review of your recent visit here. We are very happy that you enjoyed so many aspects of your time here with us, and we agree we have a fantastic location to explore from. We look forward to having the opportunity to welcome you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

Great hotel

ملاحظة Tripadvisor 5.0/5

Deborah W تقييم TripAdvisor المعتمد

I love this hotel. I was upgraded to a corner suite which was fantastic. The room was spacious and comfortable. Great views. The pool is really nice and large enough for doing laps. Staff could not be nicer or more accommodating. The only area that could be improved is room service. While the food was very good, the menu is quite limited. I highly recommend this hotel.

Dear Q962YJdeborahw, Thank you for taking the time to leave such a wonderful review. We are delighted that you had such a memorable experience, and thank you for positively highlighting our wonderful staff. As we have 4 amazing restaurants onsite to choose from we do have a good but small room service menu. We look forward to welcoming you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

Superb Hotel in Cairns

ملاحظة Tripadvisor 5.0/5

MiguelS4779 تقييم TripAdvisor المعتمد

Outstanding property situated accross from the esplanade and water with great views. Rooms are amazing.This is a luxury hotel and likely the best accommodation in Cairns. Staff are outstanding. Shout out to Jasmine at the front desk and the concierge (trainee) truly exceptional service. Lots of dining option within the hotel as well as walking distance to a number of good restaurants, reasonably priced. A great 3 night stay and will definitely be back. Highly recommended!!!!

Dear MiguelS4779 , Thank you for the positive feedback. I am delighted to hear that you were able to experience and enjoy many of the hotels facilities, and that the team have taken such good care of you during your stay with us. Thank you again for sharing your experience, and hope to see you again very soon. Sincerely, Wayne Reynolds General Manager Hotel

Exceptional hotel and staff.

ملاحظة Tripadvisor 5.0/5

Danny C تقييم TripAdvisor المعتمد

We stayed here on 2 occasions in January and we were extremely well looked after on both occasions. The hotel is luxury to say the least and the staff are outstanding. On the second occasion my wife was taken ill and had to have a stay in hospital, the staff at the hotel came into their own, they looked after calling the ambulance and myself whilst my wife was in hospital. Absolutely nothing was too much trouble they could not do enough and my wife and I thank them from the bottom of our heart. When you are away from home and need some help then I am happy to say you can rely on the Pullman Reef. Thank you all.

Dear dannycA9701KD We very much appreciate your wonderful comments regarding your two recent stays at the Pullman Reef Hotel Casino. Thank you for positively highlighting our wonderful staff, we strive to look after all of our guests and I’m glad we could help in your time of need. All of our staff get to see our reviews. We do hope your wife has fully recovered, and we look forward to welcoming you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

Lovely room but overall the hotel could be better

ملاحظة Tripadvisor 4.0/5

colinofhove Couples - تقييم TripAdvisor المعتمد

Stayed for 6 nights in a superior room on a bed and breakfast basis. The room was lovely, nice big bathroom and wonderfully comfortable beds Plenty of space as well. Breakfast is served in what i can only call a walkway. It’s like they’ve designed and built the hotel and then thought “bugger, where do we put the breakfast service”. It’s a strange set up indeed and really should be addressed by the hotel, give people having breakfast some privacy. Onto the worst part of the this review. I have a serious nut allergy which means i have to carry epi pens and anti histamines. For the first two morning i chose the belgian waffles and asked for the coconut sorbet to be replaced with vanilla ice cream, not an issue and it was gorgeous. Third morning i was getting breakfast to go and requested the replacement vanilla ice cream instead of the coconut sorbet, to which i was greeted with i will have to ask the kitchen if that is possible, strange response to which i replied it hasn’t been a problem the prior mornings why would it be now. Breakfast turned up and returned to the room.Upon opening the breakfast i didn’t notice the slight difference in colour with the ice cream and upon trying some, immediately i knew i had an issue and first action was to take a tablet and hope this didn’t develop into a serious situation. I immediately called reception to inform them of this serious mistake and give them dues they called me twice that day to check all was well. If you have an allergy you have to have confidence in the kitchen and servers and this had been totally eradicated sadly. We proceeded to cancel the remaining breakfast we had paid for. Not an issue as Meghan the rooms division manager was all over it. Had a lovely stay but sort out your breakfast area and bingo it was all good.

Dear colinofhove, Thank you for taking the time to share your feedback with us. We're so pleased to hear that you enjoyed the room, the spaciousness, and the comfort of the beds during your stay. We truly value your input and are happy to know that you had a positive experience with the majority of your time at our hotel. However, we’re truly sorry to hear about the issues you faced with the breakfast area and the misunderstanding with your allergy request. Your safety and comfort are of the utmost importance to us. Thank you again for your kind words about Meghan and for giving us the opportunity to correct the situation. We sincerely hope to welcome you back in the future, and we’ll be sure to provide you with a seamless and enjoyable experience. Warmest Regards, Wayne Reynolds Hotel General Manager

بالاشتراك مع TripAdvisor

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