Mantra Club Croc Airlie Beach 3 stars

Customer review rating (ALL Rating) 4.3/5 1,099 reviews

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Description

Hotel extras

  • 24 hour reception

  • Located close to ocean and boardwalk to Airlie Beach

  • Plenty of free parking

  • Lagoon pool and gymnasium

  • Boutique event packages

Our accommodation(s)

Hotel location

Mantra Club Croc Airlie Beach

240 Shute Harbour Road, Cannonvale
4802 AIRLIE BEACH
Australia

GPS:-20.27504, 148.703524

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Club Croc Bistro

Savor culinary delights at Mantra Club Croc s exquisite restaurant- CC s Bistro. Indulge in a delectable array of dishes crafted with fresh local ingredients, served in a warm and inviting atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,099 reviews

Customer review rating 2.5/5

Sandra S. Families - Confirmed reviews ALL

Rooms have been renovated, 8 rooms book. Had to use 2 mattress toppers on some of the beds were so hard. Staff not accommodating in allowing guests in rooms to check in or request new cards even though room had their names on it. Buffet was terrible and we couldn’t eat cold or soggy sat out no fresh stuff offered. Even the bread for toast was stale. Brought the breakfast package but had to eat else where it was so bad wasted a lot of money on it.

Dear Sandra, Thank you for taking the time to share your experience. We’re glad you found the rooms clean and appreciated our team’s support, particularly during the maintenance issue. We’re sorry the breakfast and check-in process didn’t meet your expectations, and we appreciate your feedback so we can continue to improve. Kind regards, Mantra Club Croc Airlie Beach

Customer review rating 4.0/5

Enrico P. Solo - Confirmed reviews ALL

As a gold member, I appreciated I was granted a free room upgrade as well a late check-out. In one of my previous stays at Mantra in Brisbane, I was granted complementary breakfast as well. This could be another great action to raise the bar.

Dear Enrico, Thank you for your great feedback and for being a valued ALL Gold member. We’re pleased you enjoyed the room upgrade and late check-out during your stay. We hope to welcome you back again soon. Kind regards, Mantra Club Croc Airlie Beach

Customer review rating 5.0/5

Molly P. Friends - Confirmed reviews ALL

We had a great stay! The location was perfect and made everything really convenient. The staff were very helpful and friendly throughout our visit. The room was nice and clean, and the pool area was lovely as well. Check-in was quick and easy which made everything stress-free. Would definitely stay again!

Dear Molly, Thank you for your lovely feedback. We’re really glad to hear you had a great stay and that you enjoyed the location, pool area, and clean room. It’s also great to know the team made you feel welcome and that check-in was quick and easy. We appreciate you choosing to stay with us and hope to welcome you back again soon. Kind regards, Mantra Club Croc Airlie Beach

Customer review rating 2.0/5

Susan L. Couples - Confirmed reviews ALL

The resort is in great need of a facelift. Staff were great!

Dear Susan L., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff and acknowledge your concerns about the bathroom door. Maintenance has been advised of the issue and will look to rectify as soon as they can. Your comments are valuable as we continuously strive to enhance our guest experience. Goodbye, Mantra Club Croc Airlie Beach

Customer review rating 5.0/5

Kylie R. Friends - Confirmed reviews ALL

We had a ball, the food, service and drinks where amazing

Dear Kylie R., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the food, service, and drinks. We appreciate your feedback about the bed comfort and will take it into consideration for future improvements. Best wishes, Mantra Club Croc Airlie Beach

Other web-users rate our hotel

  • 494 reviews 8.5/10 Location
  • 1,209 reviews 7.5/10 Room
  • 1,140 reviews 8.1/10 Service
  • 34 reviews 6.4/10 WiFi
  • 568 reviews 6.4/10 Cleanliness
  • 484 reviews 5.9/10 Food
  • 395 reviews 7.1/10 Breakfast
  • 393 reviews 9.1/10 Pool

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