Mantra Chatswood 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.0/5 592 Bewertungen

Mantra Chatswood - Image 1
Mantra Chatswood - Image 2
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Beschreibung

Hotel-Extras

  • 1 Minuten zu Fuß zur Chatswood Station, die mit dem CBD verbunden ist.

  • Gehentfernung nach Westfield Chatswood

  • Fitnessstudio und Pool vorhanden

  • In der Nähe der Firmengebäude.

  • Eine Auswahl an Studios, 1- und 2-Schlafzimmer-Apartments verfügbar.

Unsere Unterkünfte

Studio

Studio-Zimmer

  • 2 Pers. max.
  • 33 / 355 sq ft
  • Bettwäsche 1 x Kingsize-Bett(en)

Lage des Hotels

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australien

GPS:-33.796274, 151.179992

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Konferenzräume
  • 100 % Nichtraucherhotel

MELTING POT

Restaurant und Bar mit moderner australischer Küche. Bietet auch ein Bar-Snack-Menü ab 17 Uhr. Der perfekte Ort, um sich zu treffen und einen Drink vor dem Abendessen zu genießen.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.0/5  592 Bewertungen

TripAdvisor-Gesamtwertung  3.5/5  1.311 Bewertungen

An honest review.

Note Tripadvisor 1.0/5

Ben O Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Clearly the feedback provided in past posts hasn’t been acted upon and they don’t really care. I now read the responses with the standard ‘well do better, blah blah…’. Forget it. It’s just copy and paste. On entry to the room, there was a smell of old socks. It’s evident that their policy of ‘no housekeeping’ contributes to this. I only discovered this after returning from a day out on business to find towels not replenished. I’m tidy and don’t go to a hotel expecting to be cleaned after, but towels ? Where else do they go ? If I knew there was no housekeeping I wouldn’t have left them in the bathtub to be changed. No recognition of platinum status. No room upgrade. No ability to use welcome drink vouchers (which Accor pride themselves on). I do expect a response of ‘ you got a small bottle of wine?’…. as an Accor member, that’s given, as well as the drinks at the bar - It’s all part of the Accor experience. Oh and No breakfast… restaurant is closed for good. Wasn’t told that one either… When you’re a loyal Accor member, more is expected. I stayed at an ibis styles the week prior and that was a dream compared to this one.

Dear Ben O Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We truly value input from our loyal Accor members and sincerely apologize that your experience did not meet your expectations or the standards we strive to provide. Your loyalty as a Platinum member is greatly appreciated, and at Mantra, we make every effort to ensure our loyalty members feel recognized and valued. However, room upgrade is unfortunately subject to availability, and the welcome drink options vary depending on the property. However, we will review our current welcome drink offerings to better options to our loyalty guests. We regret that our housekeeping policy and the closure of our restaurant were not clearly communicated. Our housekeeping service and in-room amenities are available upon request, and our team is always happy to provide extra amenities as needed. We understand your frustration regarding the restaurant closure. This decision was made due to business reasons, and the restaurant will remain closed until further notice. We have updated the ALL app and our website to ensure this information is communicated clearly to all guests. We understand your disappointment, and it is disheartening to hear that these aspects of your stay fell short. Please rest assured that we are taking your feedback seriously and will follow up with our team to address these concerns comprehensively. Thank you once again for bringing this to our attention. I hope we will have the opportunity to provide you with the exceptional stay you deserve on your next visit. Warm regards Jasper Chiu Operation Manager

Nice one bedroom

Note Tripadvisor 4.0/5

TrueTraveller101 Alleinreisende - Zertifizierte TripAdvisor Bewertung

I booked a one bedroom with full kitchen and washer and dryer. My room was a big corner one bedroom. Room is not serviced during my 4 nights stay but that is ok. Reception is nice. I also got an early check in and a bottle of wine as recognition of Accor Plus member.

Dear True Traveller101 Thank you for your feedback. It is lovely to hear that you enjoy your stay in Mantra Chatswood. Your kind word serves a motivation to our team, and we hope we are welcoming you back in the near future. Best regards Jasper Chiu Operation Manager

호텔에 불이낫는데 로비에 직원이없었다.

Note Tripadvisor 2.0/5

Seaside61883599214 Zertifizierte TripAdvisor Bewertung

불이낫는데 로비에 직원도없고, 방에 탄내때문에 잠을 못잣다. 체크아웃할때 말했는데 그냥 별일아니라는 식의 대응이였다.

Dear Guest Thank you for your feedback. I am disheartening to hear about your experience at the hotel. I understand how distressing it must have been to deal with the smoke in your room and not get a satisfactory response. Your safety and comfort should always be a priority. Our team member was assisting fire brigade for further investigation and was not able to stay at the desk during that time. Please accept our sincere apology. Should you consider staying with us again, please do not hesitate to reach out directly. Our team member will ensure you have a enjoyable stay. Warm regards Jasper Chiu Operation Manager

Guter Aufenthalt, alles super gewesen!

Note Kundenmeinungen 4.5/5

Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL

Angenehmes Klima, große Zimmer, gute Ausstattung, alles in allem ein guter Aufenthalt.

Sehr geehrter Karl, Wir danken Ihnen vielmals für Ihre Kommentare zu Ihrem Aufenthalt im Mantra Chatswood. Es war eine Freude, Sie bei uns zu haben. Vielen Dank für Ihre Kommentare bezüglich der Lage und des Personals. Seien Sie versichert, dass wir Ihre Kommentare zu den Unannehmlichkeiten, die Sie erlebt haben, berücksichtigen werden. Nochmals vielen Dank, dass Sie Ihre Erfahrungen geteilt haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Fabio Calaca - stellvertretender Geschäftsführer

Angenehmer Aufenthalt

Note Tripadvisor 4.0/5

J6153AAmichaelb Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Die Zimmer und das Hotel waren einwandfrei War 14 Tage beruflich in Chatswood Die Lage ist perfekt alles zu Fuß zu erreichen, einige Minuten zum Bahnhof mit einer schnellen Verbindung nach Sydney Es war nichts auszusetzen

Guten Nachmittag Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine großartige Bewertung zu hinterlassen. Wir schätzen Ihre freundlichen Worte sehr. Ich werde das Feedback sicher an unser Team weiterleiten. Ich bin auch froh zu hören, dass die Lage perfekt war. Das ist immer toll von unseren Gästen zu wissen. Mit freundlichen Grüßen, Mantra Chatswood.

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 345 Bewertungen 9.6/10 Lage
  • 426 Bewertungen 6/10 Zimmer
  • 285 Bewertungen 7.1/10 Service
  • 12 Bewertungen 5.8/10 Internet
  • 204 Bewertungen 4.6/10 Sauberkeit
  • 70 Bewertungen 3.3/10 Stimmung
  • 46 Bewertungen 4.6/10 Essen
  • 32 Bewertungen 6.6/10 Wellnessbereich

Mit freundlicher Unterstützung von Trustyou

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