Mantra Charles Hotel Launceston 4 stars

Customer review rating (ALL Rating) 4.6/5 1,683 reviews

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Mantra Charles Hotel Launceston - Image 1
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287 Charles Street, 7250 LAUNCESTON, Australia

Description

Hotel extras

  • Hotel offers wireless internet, car parking, lobby lounge, and 24 hour reception.

  • Proximity to CBD and local attractions

  • Explore the Tamar Valley Wine Route

  • Studios with cookiing facilities

  • On site restaurant, lounge and conference facilities

Our accommodation(s)

Hotel location

Mantra Charles Hotel Launceston

287 Charles Street
7250 LAUNCESTON
Australia

GPS:-41.446, 147.143562

Telephone
Fax +61 3 6337 4199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

THE CHARLES RESTAURANT

Guests will enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant, which serves breakfast and dinner. Located onsite at Mantra Charles Hotel, The Charles Restaurant showcases the best food the region has to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,683 reviews

TripAdvisor Rating  4.5/5  2,263 reviews

Certificate of excellence 2024

Best visit with my kids yet, polite helpful professional staff, beautiful facitlities

Customer review rating 3.5/5

Richard K. K. Families - Confirmed reviews ALL

I visit My children every school holidays and this time,by far ,staying at the Mantra has been the best experience of all of them, I really like my room and I would have rated the hotel extremely satisfied with the 10, All of the staff Australian professional and very polite and helpful I was really appreciative of accommodating my children for breakfast and allowing them to come up to my room as well. The location was fantastic and very handy, I thought the idea of skipping housekeeping was a fantastic idea for your guests and for our planet. Because I liked your staff so much I tipped it to them on checkout :) thanx for everything ! Why I didn't rate it a 10 even tho it has been the best hotel I've stayed in launceston. I really believe in feedback, and it would be remiss of me to not point out where I think there could be improvement My heater was not enough to heat my room and I could feel the cold coming thru the balcony window. I was slightly disappointed with the size of breakfast, the taste was fantastic, for $30 I expected to be full but stopped at McDonald's afterwards, Overall extremely satisfied with staying at the Mantra and as soon as I know what dates I will have next holidays in 12 weeks, I am booking again with the Mantra. K.

Dear K., Thank you very much for staying with us and for taking the time to provide your review, which I also sawe on TripAdvisor. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks for letting me know about the heating, which we'll check. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Best hotel I've stayed in launceston

TripAdvisor rating 5.0/5

richardkO3105YZ TripAdvisor review

I visit My children every school holidays and this time,by far ,staying at the Mantra has been the best experience of all of them, I really like my room and I would have rated the hotel extremely satisfied with the 10, All of the staff Australian professional and very polite and helpful I was really appreciative of accommodating my children for breakfast and allowing them to come up to my room as well. The location was fantastic and very handy, I thought the idea of skipping housekeeping was a fantastic idea for your guests and for our planet. Because I liked your staff so much I tipped it to them on checkout :) thanx for everything ! Why I didn't rate it a 10 even tho it has been the best hotel I've stayed in launceston. I really believe in feedback, and it would be remiss of me to not point out where I think there could be improvement My heater was not enough to heat my room and I could feel the cold coming thru the balcony window. I was slightly disappointed with the size of breakfast, the taste was fantastic, for $30 I expected to be full but stopped at McDonald's afterwards, Overall extremely satisfied with staying at the Mantra and as soon as I know what dates I will have next holidays in 12 weeks, I am booking again with the Mantra. Karl

Hi Karl, Thanks so much for taking the time to provide such a detailed review. It is great to read that you and your children enjoyed the hotel, and thanks for your comments regarding the heating and breakfast. We look forward to welcoming you again when next in town. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

good stay

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

staff very good rooms good but only 1 chair and 1 plate for 2 people

Dear Johannes, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jit Singh, Assistant Manager Mantra Charles Hotel

Always caring

Customer review rating 4.5/5

Dee A. Solo - Confirmed reviews ALL

Just one night this time at late notice because of flight cancellation so was very grateful for clean comfy space with caring respectful staff in all areas

Dear Deidre, We appreciate your feedback,It is always a pleasure to receive positive feedback. I will share your comments with Kelly. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jit Singh, Assistant Manager Mantra Charles Hotel

Handy stay

Customer review rating 4.0/5

Patrick Couples - Confirmed reviews ALL

Great welcome by concierge. Very comfortable room . Very handy location for the hospital across the road. However one let down was the shower hot water was nowhere near hot so the shower experience was sub standard. Also request for room service (change of bath towels and emptying bin etc was not done .

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Other web-users rate our hotel

  • 460 reviews 9/10 Location
  • 831 reviews 8.2/10 Room
  • 962 reviews 9.5/10 Service
  • 8 reviews 6.4/10 WiFi
  • 332 reviews 8.9/10 Cleanliness
  • 244 reviews 8.5/10 Breakfast
  • 7 reviews 2.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.