Mantra Nelson Bay 4 sterren

Tripadvisor-waardering 4.0/5 869 beoordelingen

Mantra Nelson Bay - Image 1
Mantra Nelson Bay - Image 2
Mantra Nelson Bay - Image 3
Mantra Nelson Bay - Image 4
1A Tomaree Street, 2315 NELSON BAY, Australië

Omschrijving

Extras van het hotel

  • Op zonne-energie verwarmd lagunezwembad, verwarmd Spa en fitnesscentrum.

  • Op slechts 5 minuten lopen van de jachthaven van Nelson Bay.

  • Beveiligde overdekte parkeerplaats en oplaadpunten voor elektrische voertuigen.

  • Speelfontein voor de kinderen

Onze accommodaties

Hotel locatie

Mantra Nelson Bay

1A Tomaree Street
2315 NELSON BAY
Australië

Gps:-32.724061, 152.145445

Telefoon

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie

Vergaderingen en evenementen

Niet-contractuele foto

Aantal vergaderzalen
1
Oppervlakte van de grootste kamer
20 m²  /  215 sq ft
Max. aantal zitplaatsen
16
Maximale capaciteit voor banketten
0
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TripAdvisor score  4.0/5  869 beoordelingen

The rooms were clean but balcony could have done with a broom & have glass cleaned

Tripadvisor-waardering 3.0/5

Brigitte T Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

I am sorry to say as when I booked nobody told me it was a non smoking resort .My friend as well as other guests were treated like criminals .having to walk outside into street . In every club you go they have facilities were people can smoke . 2)Breakfast waited from 8 am ---2.15 pm for toaster . 3) Trying to get into Spa was a nightmare,it was full with parents & small children again we had to wait app 45 mins ,only to be told when supervised its fine .I also raised 3 children & have 14 grandchildren but would consider other people.

Lovely place for a getaway

Tripadvisor-waardering 5.0/5

Kerry H Gecertificeerde beoordeling door TripAdvisor

The apartment was spacious, clean and well equipped. The pool and spa area was inviting and the grounds well maintained. The location is great. An easy walk to Woolworths, the harbour, shops and an assortment of eateries. Very reasonably priced.

Thank you for your review 636kerryh, we love it here at Nelson Bay and glad to hear you did as well. We look forward to welcoming you and your guests back in the future. Kind regards, Ashleigh

Not Mantra standard, only 3 star local kotel standard

Tripadvisor-waardering 2.0/5

jaison s Gecertificeerde beoordeling door TripAdvisor

Like a 3 star motel, Terrible, cheating,.. if you are travelling with family better check the room before you are taking it. They know very well people cancel booking after they see the apartments , like here we stayed in no.52. That is the reason , they are taking the payment 3 days before you check in. And no refund. Dirty, dark rooms,... Dirty towel with someone's shi.. on it,, I returned it to reception, but they don't mind... Broken kitchen plates,, pans .... Uncomfortable toilet... it will break your shoulder. Or you stay in that room and find out. We requested a good apartment as it is our wedding anniversary, they agreed, but allocated the worst room, dirty room, parking far away, no balcony, smelly room. They already took the money $705 3days before. Very bad stay ever ... Why it is 4 star, no way, if you are staying in an appartments like no.52.. Dark room , smelly room, parking is far away from your apartment no.52. Horrible stay 3 star motel like

We are sorry to hear that your stay was not up to the standard we hold. Guests please note our receptionists are here to help and respond to any issues that may arise. We do wish we could have fixed any further issues if they were brought to receptions notice. Our apartments have either a balcony or a private courtyard and prefences can be requested. Please call us directly if you choose to come back to Mantra and we can assist in finding the room fit best to your needs. Kind regards, Mantra Nelson Bay team.

Do not stay here if you value cleanliness

Tripadvisor-waardering 1.0/5

brookeg432 Gecertificeerde beoordeling door TripAdvisor

Without a doubt the filthiest accommodation I have ever experienced from what you would hope was a reputable organisation. Booked the 3 bedroom penthouse for myself and my parents for a two night stay. The first thing we did was go to the nearby supermarket and buy cleaning products. I’ve attached pics to show some of the areas that were just unacceptably dirty but there were too many to highlight. There were ring marks on tables, putrid dining table, crisps all over the balcony and the bathroom obviously hadn’t had a proper clean in a long time. I have sent a message to Mantra to contact me but I haven’t heard back. Will never stay in an Accor branded hotel again. Shame, the view was lovely and the apartment very spacious.

Cleanliness is one of our highest priorities at Mantra Nelson Bay. We are regretful that (a) this room was not spick and span on arrival and (b) that these issues were not brought to our attention during the guests' stay... we would have happily rectified it. Corrective action has since been taken. We do hope that your resolve to not return does waiver Brooke, as it would be our pleasure to welcome you again and to see you have the experience that you should have had this time around! With best wishes, Leanne

Great rooms at great resort

Tripadvisor-waardering 5.0/5

Willfish101 Gecertificeerde beoordeling door TripAdvisor

Fantastic. Great resort, big well equipped room with balcony overlooking the beautiful pool, spa and gardens, excellent staff and the resort is within easy walking distance of the shopping centre, cafe's and bayside. One of the best we have stayed at for quite a while.

We love it here too... thanks so much for your glowing review Willfish101! We'll hope to welcome you again. Kind regards, Leanne

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 286 beoordelingen 9.7/10 Locatie
  • 408 beoordelingen 4.9/10 Kamer
  • 197 beoordelingen 7.8/10 Service
  • 9 beoordelingen 5.3/10 Wifi
  • 220 beoordelingen 5.1/10 Comfort
  • 179 beoordelingen 3.2/10 Netheid
  • 157 beoordelingen 4.7/10 Voorzieningen
  • 131 beoordelingen 8/10 Zwembad

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Al onze hotels in Nelson Bay

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.