BreakFree Alexandra Headland Beach

BreakFree Alexandra Headland Beach

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.3/5 รีวิว 1,878 รายการ

ดูแผนที่

ความพิเศษของโรงแรม

  • To speak to a Reservations Consultant please contact 1300 987 610

  • Minutes from beach and waterfront shopping and dining.

  • Undercover parking available.

  • Resort facilities including 3 swimming pools.

  • Walking distance to Mooloolaba/Cotton Tree.

โรงแรมที่ผ่านการรับรองจาก ALLSAFE

สถานที่ตั้งโรงแรม

BreakFree Alexandra Headland Beach

180 Alexandra Parade
4572 ALEXANDRA HEADLANDS
Australia

พิกัด:-26.670017, 153.10691

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

สรุป
ในสถานที่
  • รถรับส่ง
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
  • เครื่องปรับอากาศ
  • Wi-Fi
  • ห้องประชุม

การประชุมและงานอีเวนต์ ภาพถ่ายที่ไม่ใช่สัญญา

จำนวนของห้องประชุม
1
พื้นผิวห้องที่ใหญ่ที่สุด
35  /  377 sq ft
จำนวนที่นั่งสูงสุด
24
ความจุสูงสุดสำหรับงานเลี้ยง
0
อ่านเพิ่มเติม

ที่พักของเรา

There's a huge range of accommodation to suit all budgets at BreakFree Alexandra Beach. For couples or singles enjoying a short getaway, Studio Rooms offer great value. For larger families and groups there's 1, 2, and 3 Bedroom Apartments, which are fully self-contained with air-conditioning, Foxtel TV, as well as internet access (fee applies). You'll have the option to save money on eating out by enjoying some light home cooking in the kitchenette, complete with stove top, microwave and dishwasher.

เพนท์เฮ้าส์

3 Bedroom Penthouse

  • จำนวนคนสูงสุด: 7
  • ขนาดพื้นที่: จาก 150 / 1614 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.3/5  รีวิว 1,878 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 1,840 รายการ

Incredibly disappointing

คะแนนจาก Tripadvisor 2.0/5

733sharynb ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I am a platinum Accor member and regularly stay at Accor hotels. I rely on a certain level of quality. I stayed in room 311. It is a 3 bedroom unit. There is a tiny outdoor table. There was no jug for water. It is shabby and looks beyond dated. It looks stained and dirty. The doors are dirty. The storage cupboard looks filthy. . Someone recently washed the curtains, notable as they were crumpled. My parents have stayed here before and commented that there are better units. It would be good for the hotel to be able to ensure a more even standard across rooms. Perhaps there should be variable prices based on room rating. This has really shaken my confidence in the brand. The best part was the highly professional ladies at the front desk. They were lovely. Unfortunately the disappointing appearance of the unit overshadows the whole resort.

Dear 733sharynb, Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am a bit confused as #311 is a small Studio apartment. If you could let me know a rough idea of where you were, I can follow up. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have had discussions with the building foreman and company. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Liz

Cricket Coach for Team India participating in the 2022 Over 60s Cricket World Cup at the Sunshine Coast.

คะแนนจาก Tripadvisor 1.0/5

ajoyr275 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Information provided earlier summarises the quality of my experiences in Apartment number 422. The disturbances were unbearable. Sincerely yours, Ajoy Roy (0414521900) 54 Lakewood Drive Woodcroft NSW 2767

Dear Ajoy Roy, Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach, both online and directly with both our General Manager and our Area General Manager. As you are aware our Area General Manager has been in contact with yourself to provide a resolution and again we appreciate all the feedback. Sincerely, LIz

It’s like a maze

คะแนนจาก Tripadvisor 3.0/5

maxsX3664NQ Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed one night to scatter my husband’s ashes at Alexandra Headland. Paid days in advance. On arrival I was told $200 will be taken from my credit card as a “hold” until the keys are returned. Thanks and welcome to Queensland. It might be informative to tell guests before booking or at least put it in your description with ACCOR. I was told the pest control man will service the room after departure, he turned up about 0800 while I was packing up. The complex is a number of joined buildings with inadequate signage. Try finding your building will get your 10,000 steps up. Asking where to eat dinner out, I was told to get takeout delivered. Upon opening the unit door I was hit with the smell of toilet. The complex is close to the beach and surf club with undercover parking. Upon departure I enquired can you release my $200 please as I handed back the keys. I was told this takes FOURTEEN DAYS and depends upon what housekeeping reports back about your room. My $200 is yet to be returned.

Dear maxsX3664NQ, See also the same reply on the Trust You site. Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have followed up on your booking and the cancellation of your $200 and the staff cancelled the $200 at 12.57pm on the 6/9/22. We have found that some of the smaller banks do take a little longer to release At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LIz

Well located, good stay and helpful staff

คะแนนจาก Tripadvisor 3.0/5

354alicei ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Let down by necessary upgrading of facility with construction works Good location Clean place but need plenty of work in bathrooms, bath basin with shower not suitable for disability needs. Soap dispensers in toilets to wash hands would be great to implement since infections are on the rise. Emptying of bins daily with replacing amenities would be great Would come again if little changes are sort

Dear 354alicei, Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Liz

Great place to stay

คะแนนจาก Tripadvisor 4.0/5

Estelle H ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

A central location, beach so close, will stay again, even with no children Staff just so helpful, pool a highlight for children and playground well used. The curtains needed replacing in our units, otherwise excellent stay.

Dear Estelle H, We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. If you could let me know the unit number and we will follow up with the Owner. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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สนับสนุนโดย Trustyou

ดูโรงแรมทั้งหมดของเราใน ALEXANDRA HEADLANDS