Novotel Sunshine Coast Resort 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.0/5 รีวิว 4,138 รายการ

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
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Novotel Sunshine Coast Resort - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

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สถานที่ตั้งโรงแรม

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

พิกัด:-26.631233, 153.097443

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.0/5  รีวิว 4,138 รายการ

เรทติ้งบน TripAdvisor  3.3/5  รีวิว 386 รายการ

Enormous Unattained Potential going down....

คะแนนจาก Tripadvisor 2.0/5

yachtsail49 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This Hotel does not meet any standard for any type of Accor property we have ever been in. All Staff did their best under difficult circumstances. Is Accor managing this huge Accor Vacation Club property ?for them?and so doesnt want to spend anything on it? As all reviewers on this site say the location is fabulous with current enormous unachieved potential due to rundown accomodation and other facilities and services. No response to any other guests comments on this site actually said they would fix the problem . All sections of the hotel are clearly understaffed on holiday times and weekends.Over 26 families waiting to give 1 person all their menu selections ! From reception to entry to casual dining -To no available staff for the dining room in an Accor Hotel of this type -To room service-..Except the amazing Accor members reception staff and desk with great service. Roaming large numbers of Turkeys are now a major problem making it impossible to walk on paths lawns room patios or anywhere outside without stepping in turkey waste, which then gets walked into the rooms. The yachts from are run down and now number only 2 operating with long waiting times . probably most frustrating was the inadequate computer system which failed to manage communication from staff about rewards ,requests and payments, about any form of guest request or complexity such as one booking two rooms and was regularly incorrect about charges that need to be checked personally from printouts early and carefully before departure.

Didn’t Need To Worry

คะแนนจาก Tripadvisor 4.0/5

Maria D รีวิวที่ได้รับการรับรองจาก TripAdvisor

Came for the Easter Break and tried to cancel my booking before arriving as I was concerned about some very poor reviews. Upon arrival there was a sign advising guests that housekeeping was limited due to public holidays, I was getting worried. Check in was smooth and friendly. Reception and pool area looks nice. Plenty of car parking and no additional charge for this. We booked a lagoon room and it was clean and very comfortable. The report does need some maintenance touch ups but nothing that would spoil your stay. Housekeeping ended up being great and no issues. The free activities are fantastic. The resort is lovely for walks and exploring. Great place for families with you children and teens, also extended families. We had room service for two people one night and it was $200 so this was the only negative I had, very expensive and not that great. Breakfast buffet was delicious and there was a lot of variety. I hired a bike for $5 and went for a decent ride, thoroughly enjoyed this. The gym is well equipped and under-utilised when I was there in peak season. Lots of activities for families and kids. Definitely hire a car so you can get around as it’s quiet isolated which I found to be a very positive thing. The resort felt spacious and clam not like other areas I visited during my stay. Oh next time I would definitely rent the over water bungalows, they look amazing, specially if you have teenager’s. Ps the large kangaroos with joeys in their pouch was a huge hit for all.

First class resort. Truely wonderful staff.

คะแนนจาก Tripadvisor 5.0/5

302maro Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Maria and I were on a 12 night Luxury Escapes package. You could not beat this for value for money. The resort is fantastic. The breakfast and accommodation provided is first class. All of the amenities first class. Truely wonderful staff. Too many to know all by name. Rafael, a true gentleman, ensures everything runs smoothly. Naomi at reception who gracefully and without fanfare on request changed our room, John the pool/gym guy and Maria, who was in charge of our high tea and always greeted us with a smile at breakfast. What a darling and with a great sense of humour. We had a wonderful time and would do it all over again except next time it will be during Queenslands Spring season.

So much potential but not ideal for families.

คะแนนจาก Tripadvisor 3.0/5

alwaystravelling1973 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We enjoyed our stay at Novotel, although not sure that we will go back. The humidity made everything in the room feel damp, and that was horrible. The room needed a working exhaust fan in the bathroom. There were tiny ants in the bathroom. The room was clean and adequate, although finding somewhere to charge my phone was tough as the powerpoints were right near the floor, so a standard charger wouldn't fit. The restaurant service was very slow and only had one person at the front taking all the orders for the restaurant, lounge and bar. We waited over 20 minutes in line on Friday night to be served. The food then took an additional 30 minutes. It was great when it came out, although if you have hungry kids, not ideal. The breakfast buffet was excellent. The activities shed closed at 3pm each day, so we had to get towels from reception when we wanted to swim. The thing that annoyed me was that the resort is cash free. You have no choice but to pay with credit card, but them they slap you with a fee to do so. That's just unfair.

Novotel Sunshine Coast

คะแนนจาก Tripadvisor 2.0/5

1jac2015 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Wasn’t great, was expecting better, first the fridge didn’t work had to get another one, the meals were expensive, room was quite small, and a very uncomfortable bed had a very sore back every morning, last morning I noticed mould on my pillow. Wouldn’t stay again

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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