The Sebel Twin Waters 4 ดาว

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The Sebel Twin Waters
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With its spectacular Sunshine Coast location, The Sebel Twin Waters offers plenty of activities for guests who want to make the most of the outdoors, including several pools on-site and nearby tennis courts, golf course, fishing and snorkelling.

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เช็คอินตั้งแต่ 14h00

เช็คเอาท์ได้ถึง 10h00

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ข้อมูลและบริการต่างๆ ที่เป็นประโยชน์
  • อินเทอร์เน็ต/WIFI
  • ที่จอดรถ
  • มีพี่เลี้ยงเด็กเมื่อร้องขอ
  • โรงแรมปลอดบุหรี่ 100%
  • มีเครื่องปรับอากาศ
  • MAROOCHYDORE บริการที่มีค่าใช้จ่าย
  • ภาษาพูดที่โรงแรม
  • แผนกต้อนรับให้บริการทุกวันตลอด 24 ชั่วโม
  • ซักแห้ง/รีดผ้า (ใกล้เคียง)
  • บูติค/ช้อปปิ้ง
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  • สระน้ำเย็นกลางแจ้ง
  • ฟิตเนสเซ็นเตอร์/ศูนย์ออกกำลังกาย
  • นวด (ใกล้เคียง)
  • มีพี่เลี้ยงเด็กเมื่อร้องขอ
  • กอล์ฟ
  • สนามเทนนิสกลางแจ้ง (ใกล้เคียง)
  • หาดส่วนตัว
  • กิจกรรมกีฬาอื่นๆ
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The Sebel Twin Waters

80 North Shore Road
Twin Waters
4564 twin waters
ออสเตรเลีย

โทร: +61754506129

เช็คอินตั้งแต่ 14h00

เช็คเอาท์ได้ถึง 10h00

  • SUNAIR BUS : 

  • SUNCOAST PACIFIC BUSES : 

  • ทางเครื่องบิน

    MAROOCHYDORE ที่ 5 กม. / 3.11 ไมล์ - รถชัทเทิลบัส ค่าบริการ

  • ทางรถไฟ

    NAMBOUR ที่ 30 กม. / 18.64 ไมล์

พิกัด:-26.635807, 153.099638

ที่พักของเรา

Visitors looking for contemporary self-contained accommodation on the Sunshine Coast should look no further than The Sebel Twin Waters. This impressive Sunshine Coast hotel offers guests a range of accommodation options, including one, two and three bedroom apartments, and three and four bedroom beach houses. Each apartment and beach house is stylish, modern and tastefully appointed, with a full kitchen, laundry, separate living area with TV, and outdoor dining with garden or lagoon views.

2 Bedroom Apartment

  • จำนวนคนสูงสุด: 4
  • วิว: ฝั่งสวน *

ขึ้นอยู่กับความพร้อมในการให้บริการ

  • Coffee/tea making facilities

3 Bedroom Apartment

  • จำนวนคนสูงสุด: 7
  • วิว: ฝั่งสวน *

ขึ้นอยู่กับความพร้อมในการให้บริการ

  • Coffee/tea making facilities

3 Bedroom Lagoon View Apartmentภาพถ่ายที่ไม่ใช่สัญญา

  • จำนวนคนสูงสุด: 7
  • ขนาดพื้นที่: จาก 182 / 1959 sq ft
  • วิว: วิวลากูน *

ขึ้นอยู่กับความพร้อมในการให้บริการ

2 Bedroom Lagoon View Apartmentภาพถ่ายที่ไม่ใช่สัญญา

  • จำนวนคนสูงสุด: 5
  • ขนาดพื้นที่: จาก 87 / 936 sq ft
  • วิว: วิวลากูน *

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รีวิวจากแขกผู้เข้าพักที่
The Sebel Twin Waters

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL 4.5/5

รีวิว 2,362 รายการ

tripadvisor

เรทติ้งบน TripAdvisor 4.0/5

รีวิว 450 รายการ

Bit disappointing this time around!!!

คะแนนจาก Tripadvisor 3.0/5

Wanderer826346 13/12/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

On a positive note, I achieved my diamond status so that was pretty cool. It was for my daughters' 18th & she had heaps of fun, so that was great for her. The house we stay in is always nice, but there were a couple of issues that were not tended to this time around. * You couldn't unlock the garage door from inside the garage as the lock was no longer working properly. Staff were advised & nothing was done about it. * I asked twice about the Foxtel that wasn't working. Somebody came around to look at it. They got it partially working & told me they would have to come back tomorrow to get it working properly. I didn't hear from anybody until we left. I WAS REALLY DISAPPOINTED WITH THE SERVICE..... I heard from one of the owners' that the person who used to run the complex left a little while ago. This could be part of the reason, but the service was certainly not up to the standard of what we expect. I'm due back there in early March, I really hope they have their stuff together before then.

Dear Wanderer826346, Thank you for taking the time to tell us about your experience at the The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have gone through a management transition however this is no excuse as to the upkeep of Sebel standard throughout your stay, I will ensure our team is briefed on your concerns and all issues are addressed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emelia Rockliff Assistant Manager The Sebel Twin Waters

Spacious apartment well appointed

คะแนนจาก Tripadvisor 5.0/5

mytrips55 05/11/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Family group of 4 adults one infant and one baby stayed in a 2 bedroom apartment overlooking the lagoon. Surprisingly spacious with huge lounge dining area, enormous veranda 2 bathrooms etc. well appointed with a rollout bed at no extra cost. Staff were great! booked in direct and got a better rate than online so very pleased. Used the Novotel amenities for food and drink. The service there patchy from brilliant to a bit cool but it was Grand Final night!. A good time was had by all!

Accommodation amazing

คะแนนจาก Tripadvisor 3.0/5

infoG7838IM 15/07/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The accommodation and facilities as always are amazing. Unfortunately we stayed in a 2 bedroom downstairs apartment. This apartment was set in amongst permanent tenants. The rules and regulations inforced were a little extreme, with time frames on being out on the balcony after 10pm. We also found that we were being watched all the time. This did not make for a relaxing stay at all.

Excellent rooms for the extended family

คะแนนจาก Tripadvisor 5.0/5

Plants8 07/03/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The 3 bedroom unit was massive. Huge out door area with a bbq. Beautiful out look, quiet and short walk to the restaurant and pool. We highly recommend and will be back. Staff at check in and check out were excellent too.

Great Place to Getaway

คะแนนจาก Tripadvisor 5.0/5

Musso-28 27/02/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The Sebel apartment we stayed in was perfect for a family long weekend getawat. Two good bedrooms with roomy living areas and plenty of outdoor spaces to enjoy. From the patio we had easy access to walkways that took us where we wanted to go in the resort as well as the beach. Check in was easy and the satff were very friendly.

Perfect holiday

คะแนนจาก Tripadvisor 5.0/5

kerrylindenberg Couples - 25/09/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Was a perfect getaway and enjoyed the stay for the couple of days away. So much activities to do in walking distance and the views are amazing! The staff are very kind and helpful to lend a hand. Will be definitely coming back soon!!

Family Getaway

คะแนนจาก Tripadvisor 5.0/5

Nitesh M Family - 20/06/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great for families with children as fair amount of activities to keep them occupied. Close to good beaches as well. Dining options also good with nearby restaurants including the one onsite. Quite place.

Hello, many thanks for your review and we are so pleased you enjoyed our complimentary activities on-site and beautiful location across the road to the beach. We hope you will visit us again soon.

Great family getaway

คะแนนจาก Tripadvisor 4.0/5

rachaelg458 Family - 26/09/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Fantastic place to stay. So much for the kids to do and they didn't want to leave. Only two downsides being houses are a little over priced and wifi does not reach the house. Apart from that we did not want to leave.

Thankyou for your review on Trip Advisor. I was pleased to see that you did enjoy your stay with us at the Sebel Twin Waters. We are lucky to have so many activities for the kids to be able to enjoy and a few thing for the big kids too :). Our prices do vary between seasons with school holidays being a very popular time of year for us. We do hope to see you back on the resort sometime soon.

Dissapointing

คะแนนจาก Tripadvisor 3.0/5

Caroline G Family - 08/12/2016 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Property is in need of an update as facilities are looking a bit tired. Staff are friendly and helpful but for the price paid we were very let down by the standard of accommodation, our two bedroom apartment was very dated. The resort is nicely located with the beach and lagoon.

Thankyou for taking the time to post your review on Trip Advisor. I was sorry to read that you were let down by our accommodation standard. The property is approximately 13 years old now but we and the individual owners of the apartments do maintain them to a good standard. We have had a few owners undergo a full refurbishment of their apartment with others to follow in 2017. I was pleased to see that you did enjoy the resort and the facilities and do hope we get to see you back at the property in the future.

Fabulous

คะแนนจาก Tripadvisor 5.0/5

543brigittek Family - 22/10/2016 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Fabulous view from apartment which was fantastic. Staff were very courteous and helpful. Can't wait to stay again. We thoroughly enjoyed the full buffet breakfast and the amenities and facilities are wonderful.

I was thrilled to see that you enjoyed your stay with us at The Sebel Twin Waters, we look forward to seeing you back on the Resort soon

Wedding prep stay

คะแนนจาก Tripadvisor 5.0/5

sharonbN7603QY Family - 05/04/2016 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I booked this accommodation so I could have somewhere roomy to house my bridal party and prepare for my wedding. The apartment I was given was more than I had expected. I would definitely come back for a longer stay next time.

Thankyou for choosing Grand Mercure Twin Waters to both stay & prepare for your wedding day. I am please that we were able to be part of this memorable day. We do hope that you do return in the future and get to enjoy what we have to offer even more.

Nice bright property

คะแนนจาก Tripadvisor 4.0/5

GWSJazz Couples - 24/02/2016 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The apartment was very bright and cheerful with all the mod cons and a lovely view. Nice balcony and good underground parking (2 spots) Only negatives, main TV remote nowhere to be found and had to pay for WIFI.

Thankyou for taking the time to post your review on Trip Advisor I was please to read that you enjoyed your stay with us. In terms of the remote we would of happily provided you with a spare but this should have been picked up by our team on inspection of the room. We do provide free WiFi to Accor loyalty members so I would suggest that when you next stay at an accor hotel you become a Le Club member or enjoy the benefits of Accor Plus for an annual fee. We do hope that you do visit us again in the near future.

House away from Home

คะแนนจาก Tripadvisor 4.0/5

Trav_vels Family - 21/01/2016 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Wow. As an Advantage Plus member, we were blown away by the upgrade from a 4 b/r beach house to an executive 4 b/r standalone house with pool and BBQ. What a great spot for a family with the joint facilities of the Novotel resort water activities and restaurants and a stroll across the road to the North Shore beach. The kids spent most of the time at the water sports and we spent most of the time on the beach by the lake relaxing and reading. A great holiday in a great location. Just a word of advise, house 8 master bedroom (and the room next door) have beds of concrete, so it will take a few nights to get used to! The Aqua Fun Park is for all and sundry and is not included in the free facilities but at $15 for 50 minutes is well worth it. Just don't pay any attention to the "lifeguards" advice on how to go down the big slide or you will end up in crutches.

Thankyou for taking the time to post your feed Back on Trip Advisor, I was please to read that you did enjoy your stay with us at the Resort and that the upgrade was well received. It is a plus to be able to enjoy your own pool and have all the different spaces in the house to lounge around in. We do hope that we see you back at Grand Mercure Twin Waters in the very near future.

Family holiday

คะแนนจาก Tripadvisor 3.0/5

Kerry762015 Family - 13/07/2015 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Arrived about 5.30pm almost dark, and starting to rain, the reception was not easily identified and poorly lit and closed. No easily visible sign to direct to phoneline for assistance. Remote wouldnt operate security gate and being unfamiliar with complex uncertain how to get to unit. Lack of signs to direct to the unit from the carpark basement. The unit was very nice and comfortable with a great setting. There was no information in the unit about places to get a meal although the unit had all necessary cooking equipment. Would be great to have staff rostered to assist, actually hardly saw any staff during our 2 day stay. I have stayed at a lot of high class resorts and this would have to be the least staffed one especially considering the high prices charged

Thankyou for taking the time to post your review on Trip Advisor. We do take your comments on-board regarding our after hours check-in procedure and are always looking at ways we can improve. Our after hours check in process is usually seamless and the team make every effort to advise all late arrivals what that procedure is to avoid any confusion. In the envelope you received is a fact sheet with all codes and contacts including the afterhours mobile if there is ant difficulties. We do ask all late arrivals to come to reception the next morning to fully register with us and we give a second set of keys and a full Resort map explaining what activities and offerings are available. Whilst we do understand your comments we do generally have the right formula and the feedback we receive is positive, this is measured by the comments we actively solicit via a number of sources including Trip Advisor. I do hope that this experience did not put you off and do hope that we see you back in the future.

Sunshine Coast Bliss!

คะแนนจาก Tripadvisor 5.0/5

Martin3344 Friends getaway - 27/11/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We booked 2 apartments for a group of friends to celebrate a 60th birthday. We couldn't have picked a better location. The apartments were roomy, well appointed and clean and tidy. The pool was excellent, clean blue water and just the right temperature. The check in and check out procedures were handled efficiently and professionally. We can recommend the walk to the ocean and then return up the river bank to join up with the walkway back to the units - we only swam 3 times on the way back up the river - it was idyllic! What a great location - we will be back

I was please to read that you special celebration was a success in every way. We are honoured that you chose to stay with us at Grand Mercure Twin Waters to enjoy this special milestone. we are fortunate to have such fabulous grounds gardens and facilities for both our Residences & guests to enjoy. We do hope to see you again soon.

Great spot

คะแนนจาก Tripadvisor 4.0/5

Wellydad Family - 08/10/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Fantastic apartment - clean, comfortable and spacious, with great view across lagoon to the Novatel (we even got let in early). Ground floor suited the kids being able to run out onto the grass. A few issues with keys not working to get through the many gates, but not a major. Would have been nice if at least one pool was heated, and we possibly should have been warned about the loud wedding receptions held on weekend nights just across the water. Overall a fantastic week though.

Thankyou for taking the time to post your review on Trip Advisor. We do appreciate you feedback. I was pleased to read that you did enjoy your stay with us and the Apartments we well received. We are lucky to have access to be able to share the facilities with the nearby Novotel to complete resort style holiday, however having the two Resorts in close proximity we do have from time to time some noise from functions held in various areas of the Novotel. in saying this most of the time the noise is at a respectable level as we do have a number of lucky owners that live on the property so this is kept in check. We do hope that we see you back on the resort soon.

Beach House 58

คะแนนจาก Tripadvisor 4.0/5

Passport307124 Family - 05/09/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

A great place for a weekend with children, the three bedroom beach house opens onto the lawn then to the lake. There is a good bbq on the deck for meals and the deck is also a great place to watch the children play on the beach.

Thankyou for posting your review on Trip Advisor. I was pleased to read that you enjoyed the beach house. The location of this particular house is great as you enjoy the water vies access to the Private beach and have the lawn area just off your deck. All you need to bring is the bubbles and soak it all in. We hope to welcome you all back soon.

Great location

คะแนนจาก Tripadvisor 3.0/5

Stuart B Couples - 18/08/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The location cannot be faulted, it was only the unit that let it down.The unit was rather shabby with no curtains and broken and very rickety shutters on the main window.It would not take much to vastly improve the unit ,just a shame it hasn't been done.Everything else was as one might expect of Accor,very professional.

Thankyou for taking the time to post your comments on Trip Advisor, I was sorry to read that you had to endure some maintenance problems in the apartment, we have since seen to the problems that we can control to ensure that future guests don't have the same problems. We have made recommendations to the owners regarding upgrading some of the Apartments features and fittings. We do try very hard to ensure that all our product meets the expectations of our valued guests and if we do have any issues we do try to resolve them as soon as possible. We do hope that we get the opportunity to have you stay with us again in the future.

Great accomodation

คะแนนจาก Tripadvisor 4.0/5

debbiel869 Couples - 08/08/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Loved the Grand Mecure apartments very spacious,everything we needed.The surf beach a short walk away and did lots of walking around the resort.The staff very helpful with information about where to eat and things to do around the area.My husband played golf and thought the course was great.You do need a car though once you leave the resort we didn't find this a problem although you do have to watch out for the wild life.Would definitely stay again.

Thankyou for taking the time to post you great review on Trip advisor, we do appreciate the feedback. We are very blessed to have such a great complex to offer to our valued guests, the leafy surrounds water & walkways just add to ensuring a truly relaxing getaway from the busy pressures of our lives.

Family Holiday

คะแนนจาก Tripadvisor 5.0/5

Nicole H Family - 10/07/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

we stayed at the Grand Mercure for a friends wedding and had a lovely time with our family. The 3 bedroom apartment was a great size for 3 adults and 3 children. We were happy with the 2 carpark spaces and the view from our room was great. The Grand Mercure is a short drive into Maroochydore.

Thankyou for you kind review. I was pleased to read that you had a relaxing stay with us. We do try very hard to ensure that our guest experience is a great on. The Resort does lend itself to a perfect family getaway with plenty of activities & long flat paths to walk & ride. We hope to be welcoming you back to Grand Mercure Twin waters soon.

รีวิว 20 ล่าสุดของเรา

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