Mantra Mooloolaba Beach 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 3,730 รายการ

Mantra Mooloolaba Beach - Image 1
Mantra Mooloolaba Beach - Image 2
Mantra Mooloolaba Beach - Image 3
Mantra Mooloolaba Beach - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Located on the beachfront Esplanade along with free onsite Parking

  • Outdoor pool & spa, indoor heated pool, gym and games room

  • Observation deck with gazebo and rooftop outdoor BBQ area

  • 24-hour reception and internet lounge

  • Four conference rooms with state-of-the-art AV equipment & offer a choice of delegate packages

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mantra Mooloolaba Beach

7 Venning St
4557 MOOLOOLABA
Australia

พิกัด:-26.678563, 153.116972

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%

2 สระว่ายน้ำ

Mantra Mooloolaba Beach features a pool surrounded by lush gardens, and a tranquil indoor heated pool, with spa and sauna.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 3,730 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 4,464 รายการ

Certificate of excellence ปี 2024

Won't be back

คะแนนจาก Tripadvisor 3.0/5

AJLCA Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This was my 3rd stay at Mantra Mooloolaba but it will be my last. Despite paying over $300 per night for a 2 night stay, the ocean view room we were given on level 5 was dirty and dated. We ended up leaving after 1 night. The king size bed was in fact 2 singles pushed together, not even a king size mattress topper added to make the bed more comfortable. The walls are paper thin so you hear every sound from rooms above and beside you. When I told reception staff about the dirty condition, poor bedding and noise, I was told that it was up to me to ask for a mattress topper. I mistakenly thought that "hospitality" meant that your host did the utmost to make your stay enjoyable, not give you the bare minimum and hope that you'll accept it. Reception staff told me that all rooms at the Mantra Mooloolaba are privately owned so it's up to the owner if they want to update the room. Apparently $300+ per night is not worthy of a decent room that hasn't had furnishings or decor updated in 10 years. The shower (over a deep spa bath) was precarious to get into, especially when wet. This type of set up is surely outdated. Be aware that as an Accor member you are not booking a quality hotel here, rather a holiday apartment that has seen better days. I was finally told by Reception staff that if I want a better room that I need to pay for it. Yeah, at $300+ per night I thought I had.

Perfect spot right in the middle of all you need.

คะแนนจาก Tripadvisor 4.0/5

Janice C รีวิวที่ได้รับการรับรองจาก TripAdvisor

We loved our getaway. The hotel unit was lovely and well set up with the best ocean views to enjoy on your private balcony. The only downside was the bed was quite hard for us. You can book the rooftop for yourself for two hours, best way to enjoy a drink and a sunset

Misleading advertising

คะแนนจาก Tripadvisor 1.0/5

shannonlee2014 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Booked a superior 1 bedroom apartment which had pictures with ocean views on the mantra website and was given a room on the first floor with a view of bbqs. We discussed with staff about the false advertising and was told to “take it us with the marketing team” and was offered a bottle of wine in compensation which we later noticed in the lobby that there was a sign that offers all rooms a bottle of complimentary wine. The room was very dated and the bedding felt like hospital quality. You would think a doona in winter would be a given! We could hear people in the corridors frequently for long periods of time as it was right near the pool entrance. The one saving grace for the hotel is the location. If your wanting to stay in Mooloolaba stay somewhere else!

Dear Shannon, Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable as it helps us improve our services and address any shortcomings. We are truly sorry to hear that the room you booked did not meet your expectations and that there was a discrepancy between the advertised and actual views. We understand how disappointing this must have been and apologize for any confusion caused by the advertising. We will immediately review our website to ensure all images and descriptions accurately reflect the accommodations we offer. We also apologize for the way your concerns were handled by our staff and for the inconvenience caused by the noise near your room. We strive to provide a comfortable and enjoyable stay for all our guests, and it is clear that we fell short in this instance. Regarding the complimentary bottle of wine, we regret that this gesture did not enhance your stay as intended. We would like to clarify that the wine is offered as a complimentary gift specifically for our new members and is not available to all rooms. We apologize for any misunderstanding and will ensure our staff provides accurate information to our guests. We appreciate your feedback about the bedding quality and the overall condition of the room. Our team is continually working to upgrade and maintain our facilities, and your comments will be taken into account as we make improvements. We are glad to hear that you found our location convenient, but we understand that this alone does not compensate for the negative aspects of your stay. If you decide to give us another chance, we would love the opportunity to provide you with the superior experience that we strive for. Please contact us directly if you plan to return, and we will do our utmost to ensure your next stay is much more enjoyable. Thank you again for your feedback. Kind Regards, Lynnil

Good location, Great view

คะแนนจาก Tripadvisor 5.0/5

B D รีวิวที่ได้รับการรับรองจาก TripAdvisor

A comfortable ocean view room with a great view gave us the chance to just catch up on life over our 2day stay. Conveniently located at the top end of the Mooloolaba strip, we had easy access to a range of restaurants and bars and of course that amazing beach.

Fabulous Holiday at Mantra On the Beach Mooloolaba

คะแนนจาก Tripadvisor 5.0/5

Seaside36331931258 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The view was spectacular from our lovely lounge. Comfy bed and fluffy pillows. Could not fault anything. The staff were welcoming and helpful. The location for broadbeach is great so close to all the cafes and restaurants. Pacific Fair a story 20 minute stroll.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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