BreakFree Aanuka Beach Resort 4 stars

Customer review rating (ALL Rating) 3.9/5 1,957 reviews

BreakFree Aanuka Beach Resort - Image 1
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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Evening fire pits to gather around and enjoy.

  • BBQ area and nearby restaurants and bar.

  • 4 Swimming pools (1 heated), 3 tennis courts, a gym and the patrolled Diggers Beach next door

  • Unique meeting facilities.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

BreakFree Aanuka Beach Resort

11 Firman Drive
2450 COFFS HARBOUR
Australia

GPS:-30.27185496, 153.1399941

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,957 reviews

TripAdvisor Rating  3.8/5  4,297 reviews

Customer review rating 1.5/5

Belinda W. Families - Confirmed reviews ALL

Hello, Belinda We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, BreakFree Aanuka Beach Resort

Customer review rating 0.5/5

Jodie D. Couples - Confirmed reviews ALL

Hi Jodie, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience at BreakFree Aanuka Beach Resort did not meet your expectations. Please accept our sincere apologies for the noise disturbances during the night and for the condition of the room, including the cleanliness concerns and unpleasant odor. This is certainly not the standard we aim to provide, and we understand how disappointing it must have been—especially during what should have been a relaxing stop on your coastal journey. As our rooms are individually owned, we take all feedback seriously and will be passing along this recommendation of a refurbishment to the current owners. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, BreakFree Aanuka Beach Resort

Customer review rating 4.0/5

Hsu P. Families - Confirmed reviews ALL

Hi Hsu, Thank you for taking the time to share your experience at BreakFree Aanuka Beach Resort. We're glad to hear that overall, you enjoyed your stay, but we're truly sorry to learn about the challenges you faced upon arrival. We sincerely apologize for the miscommunication during check-in and the inconvenience caused by the rain, lack of assistance with your luggage. It’s certainly not the standard of service we aim to provide. Your feedback has been shared with our team so we can address the issues you encountered and ensure we improve our procedures. We genuinely appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future. Warm regards, BreakFree Aanuka Beach Resort

POOR MANAGEMENT

TripAdvisor rating 1.0/5

Damon P TripAdvisor review

Customer review rating 0.5/5

Christine W. Families - Confirmed reviews ALL

Hi Christine, We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, BreakFree Aanuka Beach Resort

In partnership with TripAdvisor

Other web-users rate our hotel

  • 906 reviews 8.6/10 Location
  • 1,592 reviews 5.4/10 Room
  • 908 reviews 6.5/10 Service
  • 214 reviews 1.9/10 WiFi
  • 673 reviews 5.1/10 Food
  • 547 reviews 4.1/10 Cleanliness
  • 470 reviews 6.5/10 Pool
  • 396 reviews 4.2/10 Vibe

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