BreakFree Aanuka Beach Resort 4 stars

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel again soon. When booking your next stay with us, please mention that you would like to be located closer to the restaurant and we will always do our best to accommodate these requests. Sincerely, The Aanuka Beach team

Thank you for your feedback. I’m so pleased to hear you enjoyed the rooms, however I’m very sorry that your initial experience was impacted by the issue with your first room. We truly appreciate you bringing this to our attention, and please be assured we are addressing this to ensure a smoother experience for our guests moving forward. It’s wonderful to hear you would stay with us again, and we would love the opportunity to welcome you back for a much more seamless and enjoyable visit.

Hi Sage, Thank you for your continued loyalty and for taking the time to share your feedback. We’re truly pleased to hear that you’ve enjoyed many wonderful stays with us in the past, though we’re very sorry that this recent visit did not meet your expectations. Please accept our sincere apologies for the disturbances you experienced in the pool area. The behavior you’ve described is certainly not acceptable, and we take your concerns seriously. We are currently reviewing our security measures to better prevent unauthorised access and ensure all guests can enjoy a safe and respectful environment. We also regret the inconvenience caused by early morning maintenance noise. Your comments have been shared with our team. Regarding the pool facilities, we apologise that some amenities were unavailable during your stay. Maintenance and upgrades are important to us, and we are actively working to address these issues as quickly as possible to restore all facilities to full operation. We truly appreciate your feedback, as it helps us improve. We hope to have the opportunity to welcome you back again soon and provide you with the exceptional experience you’ve come to expect from us. Kind Regards, Front Office Supervisor

Hi Renee, Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay was disappointing and did not meet your expectations. We regret that the condition of your room and bathroom fell short. Your comments regarding the need for updates have been noted and will be shared with our management team and the respective owners of the unit as we continue to plan improvements to our accommodations. We’re also sorry for the inconvenience and frustration caused by the towel policy. We understand how this would be unexpected, particularly for international guests, and appreciate your perspective. Your feedback will be reviewed as we assess how to better meet guest expectations and provide a more comfortable experience during longer stays. We value your comments and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you again in the future and provide a much-improved stay. Kind Regards, Front Office Supervisor

Hello, Thank you for your lovely feedback about the resort. We sincerely appreciate you taking the time to share your experience with us. Your kind words mean a great deal to our team, and we’re thrilled to know you had an enjoyable stay. We hope to have the pleasure of welcoming you back again for another great experience. Thank you, BreakFree Aanuka Beach Resort