BreakFree Aanuka Beach Resort 3.5 stars

Customer review rating 4.2/5 2,196 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

BreakFree Aanuka Beach Resort
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Unique meeting facilities

  • Three pools and one indoor pool. One indoor spa one outdoor spa

  • Modern restaurant and bar

  • Evening fire pits to gather around and enjoy

  • Located next to patrolled Diggers Beach

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • COFFS HARBOUR AIRPORTPaying
  • Reception open 24 hours a day
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Outdoor tennis court
Catering
  • BreakfastPaying
  • 2 restaurant(s)
Business services
  • 3 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

BreakFree Aanuka Beach Resort

11 Firman Drive
2450
coffs harbour
australia

Tel: +611300092878

Fax: (+61)2/66502543

Check-in from 14h00

Check out up to 10h00

  • By plane

    COFFS HARBOUR AIRPORT At 7km / 4.35 miles - Shuttle paying

GPS :-30.27185496, 153.1399941

Our accommodations

There's accommodation to suit everyone at BreakFree Aanuka Beach Resort, making your beach holiday extra special with a great choice of room types. Choose from the cosy Studio Hotel Room, or spoil yourself with the Paradise Spa Bure - complete with a private spa bath. There are also the 2, 3 and 4 Bedroom Villas which are great if you're travelling with family or friends. All accommodation includes a DVD player, Cable TV, air-conditioning and in-room internet access.

Hotel Room

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Paradise Spa Bure

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

CASAY ON THE BEACH

Type of cuisine: Regional

Perfect for a family or romantic meal, Casay on the Beach has coastal views over the secluded Diggers Beach. Enjoy great atmosphere right on the beach, delicious food, fabulous wine and attentive service. Open 7 days with Happy Hour each afternoon.

FINZ BREAKFAST VENUE

Type of cuisine: Gourmet

Start the day right by enjoying a full buffet breakfast with the whole family at Finz restaurant overlooking the views of Diggers Beach.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 240

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
BreakFree Aanuka Beach Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,196 reviews

Good stay

Customer review rating 4.2/5

Lara Couples - 02/08/2020 Confirmed reviews ALL

Favourite place to stay on the Coffs coast, Great location, clean, tidy Great customer service

Dear Lara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tracey

Mouldy bathroom

Customer review rating 4.2/5

Anon. Couples - 01/08/2020 Confirmed reviews ALL

When we arrived, the taps were coming out with dirty water which lead the bath to be covered in dirt and the room stunk. Then I called and got a room change. The bathroom was mouldy which really made me feel dirty- not pleasant. The toilet seat needed replacing as it was old and had marks of some sort all over it. There was no tv in the bedroom for us to relax and watch a movie. We had to sit on an old brown lounge and watch the old school tv in the lounge room. The room was cold due to being tiled and just not what I was expecting after seeing photos online. Regards, Hayley

Dear Hayley & Dylan, Thank you for taking the time to tell us about your experience at the BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tracey

Wonderful location

Customer review rating 4.2/5

Christine Couples - 31/07/2020 Confirmed reviews ALL

Having the beach on your doorstep was wonderful. With in-house activities such as mini golf & tennis was great

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Very relaxing stay

Customer review rating 4.2/5

Ian Business - 30/07/2020 Confirmed reviews ALL

Quiet, good accomodation, so close to the beach

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Always great

Customer review rating 4.2/5

Greg L. M. Friends - 30/07/2020 Confirmed reviews ALL

We've been staying there frequently over the past + 20 years always a great spot lovely atmosphere team members always pleasant and professional. Appreciate the difficult times we currently find ourselves in with Covid and clearly with the restaurant and bar not open the stay wasn't obviously as good , but appreciate hard decisions need to be made to keep people as safe as possible and cost effective for the business so this is not a complaint as such !

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Wedding location

Customer review rating 4.2/5

Aaron Families - 30/07/2020 Confirmed reviews ALL

Great location and venue. Staff extremely friendly and professional.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Ok

Customer review rating 4.2/5

Louise Couples - 29/07/2020 Confirmed reviews ALL

not happy resturant wasn't open or other facilities or notified about it

Dear Guest, Thank you for taking the time to share your feedback. You may have noted advise regarding our resort amenities are within your reservation confirmation, to which contacting the property directly to ensure we can answer any questions prior to your arrival is most welcomed. We hope to welcome you back to our hotel very soon! Sincerely,

Quick Overnight

Customer review rating 4.2/5

Anonymous Business - 29/07/2020 Confirmed reviews ALL

Stayed last minute had a fantastic upgrade which was great. The Austar was frustrating it didn't work due to the weather. The internet was terribly slow they really need to invest in better internet. Rooms were nice and clean.

Dear Brendan, Thank you for taking the time to tell us about your experience at the BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feed back it very important to us as it brings to our attention areas that we can improve on. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tracey

Little things matter.

Customer review rating 4.2/5

Penny Couples - 29/07/2020 Confirmed reviews ALL

Very friendly/welcoming staff. Amenities need updating. Mirrors marked and cracks in bathroom sink. The toilet seat was revolting. Clean yes, but yellowed and blistered. It sent a message that we don't care. Replacing it would be cheep and easy. No mats on the floor. Winter = cold feet on tiles. It made it not welcoming.

Helpful staff, good location

Customer review rating 4.2/5

Judy H. Couples - 29/07/2020 Confirmed reviews ALL

The staff were pleasant, helpful and professional. The pool area looked inviting, although it was raining when we were there so didn’t use.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Customer review rating 4.2/5

S. Couples - 29/07/2020 Confirmed reviews ALL

Paid extra for bath in room , when turning on spa the jets shot out the water outside bath covering all of room , couldn’t get it turned off , flooded the floor, towels and pjs. Went to reception to get more towels & mop to get it cleaned up ourselves. Surely these should of been checked after last occupants . Also on booking we did ask for a soft bed, so after all the bathroom fiasco just wanted to go to bed but it was like sleeping on concrete. Realise the COVIDSafe requires changes but surely you could have room service for breakfast and dinner

Beautiful location

Customer review rating 4.2/5

Ryan Couples - 28/07/2020 Confirmed reviews ALL

Great location and fantastic set up. Some of the buildings are quite old and dated though

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

A nice quiet getaway

Customer review rating 4.2/5

Frances B. Couples - 28/07/2020 Confirmed reviews ALL

A nice comfortable room. I would just recommend that you check that the spa bath works before guests check-in. Staff very welcoming and accommodating. Adhered to all COVID-19 regulations.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Customer review rating 4.2/5

Elizabeth L. Couples - 27/07/2020 Confirmed reviews ALL

Friendly and helpful reception staff. Great to see masks and distancing used. Disappointed with not food option available on the premises but totally understand that this is largely due to our current situation we are living in.

Dear Elizabeth, Thank you for the great review of our hotel! We are all in this together and doing our bit to help stop the virus spreading. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tracey

Not Central to Anything

Customer review rating 4.2/5

Maxine R. Couples - 27/07/2020 Confirmed reviews ALL

We arrived to find out restaurant was closed this was not a good start. The reason why we chose this property was so we didn't have to get in the car, have a few cocktails and go for nice walks etc. You had to drive everywhere as the resort was not central to Coffs Harbour. The kitchen was very dated.

Poor experience

Customer review rating 4.2/5

Jenelle B. Families - 27/07/2020 Confirmed reviews ALL

After checking room location previous to our checking in day, we were allocated a family suite that backed on the car park. Our kitchen window was beside the main pathway for others to access their rooms. Every person walking by would look into our kitchen. The patio area was viewed by every person using the car park. Having a child with Autism it made it difficult to ask to move locations. The facilities were 'tired' the the bathrooms were clean and tidy, but do not represent a 41/2 star rating. The laundry had a leak and was pooling water. The downstairs bathroom door would lock when closed (locking my partner in at one stage). The internet continuously cut in and out. Based on our experience we will not be back. This did not represent value for the money we paid.

Dear Jenelle, Thank you for taking the time to tell us about your experience at the BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tracey

Lovely location and well maintained

Customer review rating 4.2/5

Helen Families - 27/07/2020 Confirmed reviews ALL

Great facilities in a lovely location. Stayed four nights and looking forward to going back there. Very comfortable rooms with everything we needed.

Dear Helen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tracey

Great stay

Customer review rating 4.2/5

Wendy Couples - 26/07/2020 Confirmed reviews ALL

Excellent rooms, very nicely decorated and plenty of space. Close to beach.

Dear Wendy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tracey

Lovely accommodation, great location

Customer review rating 4.2/5

David A. T. Couples - 26/07/2020 Confirmed reviews ALL

Lovely helpful staff, beautiful rooms and fantastic surroundings

Dear Daid & T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tracey

Good experience

Customer review rating 4.2/5

Anonymous Couples - 26/07/2020 Confirmed reviews ALL

The accomodation was clean, well appointed and of a good standard. The amenities and infrastructure where well maintained. Unfortunately the restaurants were not open meaning you had to leave the resort for meals. However given the current health situation this was understandable.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Our most recent 20 reviews

Our other hotels nearby

All our hotels in coffs harbour