BreakFree Aanuka Beach Resort 3.5 stars

Customer review rating 4.2/5 2,218 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

BreakFree Aanuka Beach Resort
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+ 16 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Unique meeting facilities

  • Three pools and one indoor pool. One indoor spa one outdoor spa

  • Modern restaurant and bar

  • Evening fire pits to gather around and enjoy

  • Located next to patrolled Diggers Beach

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • COFFS HARBOUR AIRPORTPaying
  • Reception open 24 hours a day
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Outdoor tennis court
Catering
  • BreakfastPaying
  • 2 restaurant(s)
Business services
  • 3 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

BreakFree Aanuka Beach Resort

11 Firman Drive
2450
coffs harbour
australia

Tel: +611300092878

Fax: (+61)2/66502543

Check-in from 14h00

Check out up to 10h00

  • By plane

    COFFS HARBOUR AIRPORT At 7km / 4.35 miles - Shuttle paying

GPS :-30.27185496, 153.1399941

Our accommodations

There's accommodation to suit everyone at BreakFree Aanuka Beach Resort, making your beach holiday extra special with a great choice of room types. Choose from the cosy Studio Hotel Room, or spoil yourself with the Paradise Spa Bure - complete with a private spa bath. There are also the 2, 3 and 4 Bedroom Villas which are great if you're travelling with family or friends. All accommodation includes a DVD player, Cable TV, air-conditioning and in-room internet access.

Hotel Room

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Paradise Spa Bure

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

CASAY ON THE BEACH

Type of cuisine: Regional

Perfect for a family or romantic meal, Casay on the Beach has coastal views over the secluded Diggers Beach. Enjoy great atmosphere right on the beach, delicious food, fabulous wine and attentive service. Open 7 days with Happy Hour each afternoon.

FINZ BREAKFAST VENUE

Type of cuisine: Gourmet

Start the day right by enjoying a full buffet breakfast with the whole family at Finz restaurant overlooking the views of Diggers Beach.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 240

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
BreakFree Aanuka Beach Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,218 reviews

Good stay

Customer review rating 4.2/5

David W. Families - 07/08/2020 Confirmed reviews ALL

We had an overall good stay however We were told when booking that the restaurant was still open with a takeaway menu for breakfast and dinner. Which is one of the reasons we booked to stay here. Also made it clear that we wanted a single level room due to having a toddler, yet when we checked in to our room it was a 2 story apartment with quiet steep stairs. Reception did change our room however we had already taken all of our bags etc to the room and then had to shift to the other side of the resort Not a big deal but one of the last things you want to be doing after a 7hr drive

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Beautiful location

Customer review rating 4.2/5

Sj Friends - 07/08/2020 Confirmed reviews ALL

Awesome, Spa bath was Enjoyed many times!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Comfortable & quiet

Customer review rating 4.2/5

Steve D. Families - 06/08/2020 Confirmed reviews ALL

Pleasant stay.

Dear Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Amazing stay

Customer review rating 4.2/5

Anonymous Friends - 06/08/2020 Confirmed reviews ALL

Short but very well accomadated and looked after

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Tropical hideaway

Customer review rating 4.2/5

Silvana Couples - 06/08/2020 Confirmed reviews ALL

Comfortable stay in lovely tropical surroundings. Great layout to explore and right on the beach. It was nice to receive an upgrade due to our Accor Gold membership and our apartment 58 was spacious but showing signs of age. I guess It's a fine line keeping up with maintenance and deciding to refurbish. e.g. front and back sliding door screens not intact, shower in guest b'rm weak in pressure and spread and one range hood bulb not working. Small, but not insignificant items that needed attention but did not detract from us enjoying our time very much. Unfortunately restrictions due to Covid19 placed on Aanuka and us visitors will not allow a glowing review. I believe that consideration to adding something extra to please those who are still willing to travel and support businesses would not go astray. e.g. delivery of a fruit tray, or small cake treats etc. Just to let your visitor feel welcome and thanked for their patronage.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Damp musty smell in room

Customer review rating 4.2/5

Ken Couples - 05/08/2020 Confirmed reviews ALL

Room would have been ok but for smell

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Great location!

Customer review rating 4.2/5

Sharna Business - 05/08/2020 Confirmed reviews ALL

We were there for work, great sized villas, very clean plenty of space and great location, straight on the beach. It was a great place to relax at after work.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

My stay was ok and the room was clean

Customer review rating 4.2/5

Lynne Families - 05/08/2020 Confirmed reviews ALL

I didn't notice when booking the room that the restaurant wasn't open, and the menu log options weren't satisfactory for me so I had to get back into the car to go and get some dinner.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Awesome amenities, kids loved the indoor pool. Good location, close to everything.

Customer review rating 4.2/5

Urszula Families - 04/08/2020 Confirmed reviews ALL

We had amazing time staying at aanuka. Kids loved it, it is close to everything. We loved how close was the beach. Great and professional service. We will be coming back again!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Lacking Service and Security

Customer review rating 4.2/5

Dan Families - 04/08/2020 Confirmed reviews ALL

As a mother travelling alone with a very young child, I was concerned with the lack of security and remote location of our room. There was no additional lock on the door from the inside, despite warnings in the hotel compendium advising to keep all doors and windows locked. There was a simple push button lock but no extra chain or bolt lock, given the room was located right next to a fence bounded by a public road. The facilities understandably had restrictions on time etc, but after walking from one side of the huge property to the other for my daughter to have a swim in the indoor pool at the times specified as opening in the compendium, we were advised that those times were incorrect and that the pool would not open for another 45 minutes. The receptionist advised my daughter, "sorry, you'll have to wait for another 45 minutes". This was unsuitable as we were leaving for our next destination. The hotel literature should be updated to reflect the new restrictions and the security of those quite isolated rooms upgraded to ensure guests feel safe and comfortable in their surrounds. The entrance to the room was a dark alcove with sensor light and the room itself was clean but carpet quite stained. For a resort supposedly 4 star it left a lot to be desired.

Well located, great spot,but a check in staff member was rude to my partner on arrival

Customer review rating 4.2/5

Matt Couples - 04/08/2020 Confirmed reviews ALL

My partner arrived at 8:30 pm on Friday the 31/7/20.A young male staff member was rude and uncooperative towards her. He left outside in the cold whilst he pointed out the check in procedures from behind a door. Another couple waiting for the arrival of their meal by courier could not believe his poor attitude towards her. I the card holder hadn't arrived yet. The facilities, staff and location were great beyond that.

Dear Guest, Thank you for taking the time to share your feedback. I must note that as a result of COVID-19, our reception hours and security procedures have inherently adapted as a result, thus our 'contactless' and after hours check in procedure - I sincerely apologise for this interaction and trust we have the opportunity to welcome you back to our hotel very soon! Sincerely,

It was very comfortable

Customer review rating 4.2/5

Bob Q. Couples - 04/08/2020 Confirmed reviews ALL

We were very happy with our accommodation. It was comfortable and offered privacy

Dear Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Excellent location to stay

Customer review rating 4.2/5

Anonymous Business - 03/08/2020 Confirmed reviews ALL

Fine despite the current challenges

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Very disappointing

Customer review rating 4.2/5

Loyal P. M. Couples - 03/08/2020 Confirmed reviews ALL

Being an ACCOR m. I was very disappointed with the whole stay. I booked online and while the confirmation advised that some facilities would be closed - it did not state which facilities. On arrival - we did not receive any welcome gift as ACCOR members are advised should be received - not even bottles of water! Whilst I understand the impact of COVID 19 on businesses, we had been travelling for one week prior to arriving at this motel and had stayed at 3 other ACCOR motels with no issues - welcome gift received, restaurants opened and facilities open (only one spa was closed) We were not informed the restaurant was closed- therefore we did not receive the dining benefits and had the added expense of either getting the food delivered or eating out at facilities in Coffs Harbour.When I asked why we received no compensation I was advised ACCOR had instructed the hotel not to open the restaurant but there was no explanation why no compensation was received. The motel and facilities appear to be in need of TLC - our room smelt like it had been locked up and had a musty smell. Our booking was for 3 days - in that time we did not see any housekeeper and had to get more towels ourselves

Good stay

Customer review rating 4.2/5

Lara Couples - 02/08/2020 Confirmed reviews ALL

Favourite place to stay on the Coffs coast, Great location, clean, tidy Great customer service

Dear Lara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tracey

very happy about our stay.

Customer review rating 4.2/5

Ben Couples - 02/08/2020 Confirmed reviews ALL

good house and good location. we had a great time there.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Mouldy bathroom

Customer review rating 4.2/5

Anon. Couples - 01/08/2020 Confirmed reviews ALL

When we arrived, the taps were coming out with dirty water which lead the bath to be covered in dirt and the room stunk. Then I called and got a room change. The bathroom was mouldy which really made me feel dirty- not pleasant. The toilet seat needed replacing as it was old and had marks of some sort all over it. There was no tv in the bedroom for us to relax and watch a movie. We had to sit on an old brown lounge and watch the old school tv in the lounge room. The room was cold due to being tiled and just not what I was expecting after seeing photos online. Regards, Hayley

Dear Hayley & Dylan, Thank you for taking the time to tell us about your experience at the BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tracey

Wonderful location

Customer review rating 4.2/5

Christine Couples - 31/07/2020 Confirmed reviews ALL

Having the beach on your doorstep was wonderful. With in-house activities such as mini golf & tennis was great

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Very relaxing stay

Customer review rating 4.2/5

Ian Business - 30/07/2020 Confirmed reviews ALL

Quiet, good accomodation, so close to the beach

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Always great

Customer review rating 4.2/5

Greg L. M. Friends - 30/07/2020 Confirmed reviews ALL

We've been staying there frequently over the past + 20 years always a great spot lovely atmosphere team members always pleasant and professional. Appreciate the difficult times we currently find ourselves in with Covid and clearly with the restaurant and bar not open the stay wasn't obviously as good , but appreciate hard decisions need to be made to keep people as safe as possible and cost effective for the business so this is not a complaint as such !

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Our most recent 20 reviews

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