Mama Shelter London Shoreditch 4 stars

Customer review rating (ALL Rating) 4.4/5 1,849 reviews

Mama Shelter London Shoreditch - Image 1
Mama Shelter London Shoreditch - Image 2
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437 Hackney Road, E2 8PP LONDON, United Kingdom

Description

Hotel extras

  • Cutting edge design

  • Garden Bar

  • Gym free of charge for residents

  • Japanese-style karaoke rooms

  • Local and handmade cuisine

Our accommodation(s)

Hotel location

Mama Shelter London Shoreditch

437 Hackney Road
E2 8PP LONDON
United Kingdom

GPS:51.532247, -0.061692

Telephone
Fax +44 442037406837

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MAMA RESTAURANT LONDON

Mama's 480m2 restaurant and her huge 92m2 Greenhouse Bar invite both travellers and Londoners to gather around home cooked dishes and delicious cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,849 reviews

TripAdvisor Rating  4.5/5  604 reviews

Certificate of excellence 2024

Stay at Mama Shelter!

TripAdvisor rating 5.0/5

Camper53184206932 TripAdvisor review

From start to finish, the London Mama Shelter in Shoreditch was a perfect stay. Michelle in reception was so friendly and helpful and ever-present! I have wanted to stay here for some time and was glad the opportunity presented itself. After a long flight from the US, we were welcomed with a very fortunate early check-in, though they can store your luggage, if needed. The location was perfect for our needs and the price and value were great. It is very close to Broadway Market, Victoria Park, the new Young V&A, and public transportation. The hotel's decor is even more amazing than the photos and the atmosphere is both calming and celebratory. We were there during a joyous Christmas gathering and yet our main floor room was silent, cozy, convenient, and clean. The bed was very comfortable and the bath nicely appointed. We slept great! All of the staff were friendly and helpful. The hotel is very close to the Cambridge Heath bus stop/tube station and we had no trouble navigating to the hotel from Heathrow via the Elizabeth Line to Whitechapel and the 254 bus to Cambridge Heath. It is a short walk from the bus stop. I highly recommend the Mama Shelter. This is a great area to spend time and a short(ish) commute to the more central London attractions.

Dear guest, Thank you for taking the time to review your stay at Mama! We are delighted to see you have enjoyed your stay at Mama and so thankful for your lovely feedback regarding the hotel and also our team, especially Michelle! It was a pleasure having you here and hope to welcome you back again soon! Mama Loves You, Isabela

So nice!

TripAdvisor rating 5.0/5

Ceyda M TripAdvisor review

I was there for one night but had the best service from Tasmia! Lovely location, a safe space anf super clean plus comfy. It was my first time. Defo coming again from Germany for my business trips on the weekends. No more words needed. Such an experience!

Dear guest, We are delighted to see you have enjoyed your stay at Mama and so thankful for your your lovely feedback regarding our team! Thank you for staying at Mama and hope to welcome you back again soon! Mama Loves You, Isabela

Didn’t get what I paid for

Customer review rating 2.0/5

Laura C. Business - Confirmed reviews ALL

I paid for the mama Christmas deal which included a late check out at 2pm. However I was disturbed multiple times by the maid from around 9.30am onwards which was very disappointing

Dear Laura C., Thank you for taking the time to tell us about your experience at the Mama Shelter London Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback regarding your experience on check out day is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mama Loves You, Isabela

Nice stay in central London

Customer review rating 4.0/5

Fredrik Business - Confirmed reviews ALL

Stayed several times at MS Shoreditch. The breakfast is good, the staff are very accommodating and kind, and the rooms are good. Happy to visit again if the opportunity arise.

Dear Fredrik A., We very much appreciate your comments regarding your stay at the Mama Shelter London Shoreditch. We are delighted to see you have enjoyed the breakfast, the room and so thankful for your feedback regarding our team, especially Michelle! It was a pleasure having you here and hope to welcome you back again soon! Mama Loves You, Isabela

Amazing stay

Customer review rating 5.0/5

Rosalie Solo - Confirmed reviews ALL

I had a great experience

Dear Rosalie B., We very much appreciate your comments regarding your stay at the Mama Shelter London Shoreditch. We are delighted to see you had a great experience and hope to welcome you back again soon! Mama Loves You, Isabela

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Other web-users rate our hotel

  • 753 reviews 8.7/10 Location
  • 1,524 reviews 7.1/10 Room
  • 1,595 reviews 8.7/10 Service
  • 12 reviews 7.7/10 WiFi
  • 836 reviews 9.3/10 Vibe
  • 632 reviews 8.7/10 Breakfast
  • 544 reviews 8/10 Amenities
  • 441 reviews 8.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.