The Sebel West Perth Aire Apartments 4,5 étoiles

Note TripAdvisor 4.5/5 109 avis

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The Sebel West Perth Aire Apartments - Image 1
The Sebel West Perth Aire Apartments - Image 2
The Sebel West Perth Aire Apartments - Image 3
The Sebel West Perth Aire Apartments - Image 4
659 Murray Street, 6005 WEST PERTH, Australie

Description

Les plus de l'hôtel

  • WIFI, balcons privés et cuisine

  • Bars, cafés et restaurants à proximité

  • Parking couvert sécurisé disponible.

Nos hébergements

Studio

Appartement Studio

  • 3 pers. max
  • 33 m² / 355 sq ft
  • Literie 1 x Lit(s) King size
  • Assets : Balcon
  • Chambre accessible

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Localisation de l'hôtel

The Sebel West Perth Aire Apartments

659 Murray Street
6005 WEST PERTH
Australie

GPS:-31.948946, 115.845566

Téléphone

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Etablissement entièrement non-fumeurs

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  4.5/5  109 avis

Dirty, bad management, cheap appliances, poor quality and not at corporate standards

Note TripAdvisor 1.0/5

Adam D Avis TripAdvisor

I cannot express my disappointment and disgust with my stay at the Sebel in West Perth. I booked a room for eight nights over a week for business and to see family. My disappointment was immediate with my (first) room having a disabled toilet and bathroom that felt like a hospital. However, it was minor compared to what was to come. The self contained kitchen was laughable at best with cheap and dirty appliances with not enough items to cook more than a microwave meal. Although from first glance it looked clean, the spit balls on the roof, burnt iron and dirty walls made me wonder about the linen not to mention the bathroom. I was offered a new room because the banging noise above was unbearable, so I was grateful to the kind and professional British girl who was on duty. Unfortunately, the stay was only to get worse from there on. The new room presented me with various new and similar issues. The fridge was turned up to full, so in the rush to move rooms and get my groceries in the fridge, I did not think I need to check, and it all froze meaning it went in the bin. The washing machine filter was so dirty, I nearly vomited when I removed it, there were more spit balls on the bathroom roof, the internet was intermittent, the shower head was broken, the toilet seat was half hanging off, the iron was burnt (I have white business shirts), the kitchen utensils had food still on them and they couldn't even provide matching knife and forks. I would not mind if it was advertised as a two star, but after spending more than $2k I would expect a certain level of detail, cleanliness and profits put back into the property. The Sebel West Perth is not clean, dirty, poorly managed, with cheap items supplied and not emphasis on providing a comfortable family or business environment. I will return to Canberra and ensure I do not recommend the Sebel for business travel. Disappointing

Not your typical Sebel stay

Note TripAdvisor 3.0/5

906alvaror En couple - Avis TripAdvisor

I have mixed feelings about this hotel. I was emailed asking for a few details including hotel check in time which I gave them and my check in was only an hour before their standard check in time and I am a silver almost gold Accor member. Early check in was denied. So I’m not really sure why they bother to email you asking for your arrival time. I understand that sometimes beds aren’t ready so it would be good to not be bothered by pointless emails and phone calls! The room size was ok for a couple! Hotel was noisy! Aircon was super noisy and kept me up at night! It wasn’t a king bed, it was two singles pushed together. TV was ok! Amenities were also acceptably good! When you turn the water on there’s a very loud plumbing noise as well! Customer service was OK! Pillows were far too soft and need an upgrade. Hotel was clean overall. The linen changing time causes a lot of noise to the rooms! Overall I won’t be going back! The one in East Perth is better!

Dear 906alvaror, Thank you for sharing your thoughts. we’re always grateful for honest feedback. I’m sorry the pre-arrival email asking for your check-in time led to some confusion. It’s really just intended to help us prepare where we can, but I understand how frustrating it might feel when an early check-in isn’t guaranteed. I’m equally sorry to hear about the noise issues with the air conditioning and plumbing, that’s not the ambience we aim to provide. I’ll pass this along to our team to see where we can make improvements. I also appreciate your note on the pillows comfort is so personal, but we’ll take another look at our selection. At The Sebel West Perth, we strive to prioritise guest comfort. It’s disappointing that these details impacted your stay, and we genuinely wish it had been better. Thank you again for your feedback, and we wish you great experiences on your travels ahead. Warm regards, The Sebel West Perth Management

Prima verblijf

Note TripAdvisor 5.0/5

Netty W En couple - Avis TripAdvisor

Mooie studio, met goede keuken en badkamer. Eigen balkon met zitje. Prachtig zwembad en gym op 4e verdieping. Vriendelijk personeel. De gratis CAT bus vertrekt vlakbij de accommodatie. Goede ontbijtzaakjes op loopafstand. Ook Kings Park is niet ver weg

Convenient but basic

Note TripAdvisor 4.0/5

Claire D En couple - Avis TripAdvisor

It was fine, but not much more than that. Cons: The kitchen has enough equipment for basic cooking but lacks a dishwasher (who wants to go on holiday and do dishes?). The mismatched wine glasses and no decent coffee cups (only small espresso cups) were small oversights. We were on level 2 and the view of the street was pretty ordinary. When we checked in, there was a wet patch in the carpet beside the bed (maybe someone before us spilled something) and one beside power point didn't work. There was also a large stain on the lounge. There is one nearby convenience store which you'd have to be pretty desperate to use, considering the prices. Pros: The $19 per night parking is secure and undercover. Restaurants are in a 10-15 minute walking distance. Telstra reception is excellent as you can literally look out the window and see the tower. Air conditioner worked well. Washer and dryer is handy. Bed is comfortable and you're provided with plenty of pillows. Very close to RAC if you're staying for an event (which we were).

Dear Claire D, Thank you for your feedback. We're sorry to hear that some aspects of your stay didn't meet your expectations. We appreciate you bringing these details to our attention, and we'll address them to improve our services. Regarding the kitchen setup, we understand that a dishwasher and proper glassware are important for a comfortable stay. We'll review these amenities to ensure they meet our guests' needs. We'll also investigate the issues you mentioned in the room, such as the carpet, power point, and stain on the lounge, to ensure they are resolved. On a positive note, we're glad you found the parking convenient, the bed comfortable, and the location ideal for your event at RAC. Thank you for staying with us and for taking the time to leave a review. Kind Regards, The Sebel West Perth Management

Moderne, bien placé.

Note TripAdvisor 5.0/5

nathierrybottarel En famille - Avis TripAdvisor

Quartier calme , proche du centre, bus gratuit juste devant, personnel accueillant, literie très confortable, cuisine bien équipée , une très bonne adresse pour découvrir la belle ville de Perth et les environs , je recommande.

Hello, Thank you for taking the time to review our hotel, we appreciate the feedback and look forward to having you stay with us again. Kind Regards, The Sebel West Perth

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 207 avis 8.9/10 Site
  • 261 avis 8.4/10 Chambre
  • 202 avis 8.6/10 Service
  • 131 avis 7.8/10 Propreté
  • 122 avis 8.2/10 Confort
  • 106 avis 8.7/10 Installations
  • 79 avis 9/10 Piscine
  • 37 avis 9.6/10 Espace bien-être

Dispensé par Trustyou

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