Fairmont Ambassador Seoul 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,586 件のレビュー

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フェアモントソウル108 YeouiDaero, Yeouidodong Yeongdeungpogu, 07335 ソウル, 韓国

説明

ホテルのその他の情報

  • エクスプレスセルフチェックインとチェックアウトキオスクを完備したモダンなフロントデスクスペースです。

  • ほとんどの客室からは、漢江のパノラマビューをお楽しみいただけます。

  • フェアモントフィットは、毎月第 3 火曜日は休業します（変更になる場合があります）

  • 地下歩行者道を通じて、大型デパートとソウルメトロに直結しています。

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ホテル所在地

Fairmont Ambassador Seoul

フェアモントソウル108 YeouiDaero, Yeouidodong Yeongdeungpogu
07335 ソウル
韓国

GPS:37.525269, 126.929134

電話番号
ファックス +82 2-3395-6170

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,586 件のレビュー

トリップアドバイザーの評価  4.9/5  1,481 件のレビュー

2025エクセレンス認証

Perfect stay

トリップアドバイザーの評価 5.0/5

jija988 Couples - トリップアドバイザー認証口コミ

⭐⭐⭐⭐⭐ Absolutely loved our stay. The hotel is exceptionally clean, spacious, and truly luxurious. Breakfast was a delightful highlight, featuring lobster, Peking duck, and even sparkling wine — a wonderful way to start the day. The location is excellent, conveniently close to a luxury shopping mall and the train station, making it very easy to get around. Went to the 29th floor restaurant for food drinks. Raphael and Terry took very good care of us. So happy to be there. Everything from the rooms to the service exceeded expectations. We will definitely return and look forward to staying here again.

Dear Jija988, Thank you very much for your five-star review and for sharing such wonderful feedback about your stay with us. We are truly delighted to hear that you absolutely loved your experience at Fairmont Ambassador Seoul. Your kind comments regarding the cleanliness, spaciousness, and overall luxury of the hotel are sincerely appreciated. We are especially pleased that breakfast stood out as a highlight for you — starting the day with specialties such as lobster, Peking duck, and sparkling wine is exactly the elevated experience we aim to provide. It is also great to know that our location, with convenient access to a luxury shopping mall and the train station, added to the ease and enjoyment of your stay. We are particularly happy to hear about your visit to our 29th-floor restaurant and that Raphael and Terry took such excellent care of you. Your recognition will certainly be shared with them as a source of pride and motivation. Knowing that everything from the rooms to the service exceeded your expectations means a great deal to us. Thank you once again for choosing Fairmont Ambassador Seoul. We truly look forward to welcoming you back for another exceptional stay in the near future. Thank you. Warm Regards, John Park Director of Rooms Fairmont Ambassador Seoul

What an experience

トリップアドバイザーの評価 5.0/5

jonathanbrian974 トリップアドバイザー認証口コミ

What a pleasant stay. Great hotel and even better team From John's check in, Camille and Damien pleasant attitude, we thought our stay could not get any better until we had dinner in Mariposa. Terry, Raphael and Chef Andre all took very well care of us to ensure a pleasant romantic evening Thank you to their GM Franck who suggested us to experience Fairmont Ambassador Seoul

Dear Jonathanbrian974, Thank you very much for sharing such a wonderful review of your experience at Fairmont Ambassador Seoul. We are truly delighted to know that your stay was so pleasant and that our team played a key role in making it memorable. Your kind recognition of John at check-in, as well as Camille and Damien for their warm and welcoming attitudes, is sincerely appreciated and will be shared with them accordingly. We are especially pleased to hear that your dinner at Mariposa exceeded expectations and provided the perfect setting for a romantic evening. It is wonderful to know that Terry, Raphael, and Chef Andre took such attentive care of you to ensure a truly special experience. We are also grateful for your kind words regarding our General Manager and are honored that his recommendation led you to experience Fairmont Ambassador Seoul. Feedback like yours is incredibly rewarding and serves as great encouragement for our entire team. Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you back for another exceptional experience in the future. Warm Regards, John Park Director of Rooms Fairmont Ambassador Seoul

Excellent customer service

トリップアドバイザーの評価 5.0/5

Queenie L トリップアドバイザー認証口コミ

Fairmont staff are very nice and helpful, especially Sunny from the concierge. I have big box need to send to Australia, without her I won’t able to send it back. She was stuck with me for 50mins patiently and gave me all the information I need to know. Thank you so much Sunny and you are the star.

Dear 744queeniel, Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you experienced excellent customer service during your stay and that our team made a positive impression on you. Your kind words about Sunny from the Concierge team are especially appreciated. Assisting with international shipping can be complex, and we are truly proud to know that Sunny patiently supported you for such an extended time, ensuring you had all the information needed to successfully send your package to Australia. Your recognition of her dedication, patience, and professionalism means a great deal to us, and we will be sure to share your compliments with Sunny and the entire team. Feedback like yours is a great source of motivation for our colleagues and reflects the level of service we strive to deliver every day. Thank you once again for your thoughtful review. We look forward to welcoming you back to Fairmont Ambassador Seoul in the future. Warm Regards, John Park Director of Rooms Fairmont Ambassador Seoul

service is awesome

トリップアドバイザーの評価 5.0/5

jialiang l トリップアドバイザー認証口コミ

I have stayed this hotel for leisure and Dana， Sunny， Hyun ‘s service ｗａｓ beyond expectation. I would love ｔｏ stay here again.

Dear 400jialiangl, Thank you very much for taking the time to share your kind feedback. We are delighted to hear that your leisure stay with us was such a positive experience and that the service provided by Dana, Sunny, and Hyun exceeded your expectations. Your recognition of their dedication and hospitality is truly appreciated, and we will be sure to share your compliments with them and the entire team. It is always rewarding to know that our guests leave with fond memories and the desire to return. We sincerely look forward to welcoming you back again and providing you with another exceptional stay. Warm regards, John Park Director of Rooms Fairmont Ambassador Seoul

Business trip equals pleasure

トリップアドバイザーの評価 5.0/5

DLFA81 トリップアドバイザー認証口コミ

This hotel is quality at its finest! I have to stay here on business and it is always a pleasure The staff always greet me whenever I come in or out of the hotel They are impeccably, dressed and professional. The rooms are very clean and comfortable.

Dear DLFA81, Thank you very much for sharing your wonderful feedback. We are truly delighted to hear that your business trips with us continue to be a pleasure and that you consider our hotel to represent quality at its finest. Knowing that our team’s warm greetings, professional presentation, and attentive service contribute positively to your experience is incredibly rewarding for us. It is also a pleasure to learn that you find our rooms consistently clean and comfortable, allowing you to relax and recharge during your stay. Your kind words serve as great motivation for our entire team to maintain the highest standards of hospitality. We sincerely appreciate your continued trust and look forward to welcoming you back on your next visit, whether for business or leisure. Warm regards, John Park Director of Rooms Fairmont Ambassador Seoul

との提携 TripAdvisor

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  • 267 件のレビュー 9.1/10 朝食

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