フェアモントアンバサダーソウル

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,829 件のレビュー

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フェアモントソウル108 YeouiDaero, Yeouidodong Yeongdeungpogu, 07335 ソウル, 韓国

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  • エクスプレスセルフチェックインとチェックアウトキオスクを完備したモダンなフロントデスクスペースです。

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  • フェアモントフィットは、毎月第 3 火曜日は休業します（変更になる場合があります）

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フェアモントアンバサダーソウル

フェアモントソウル108 YeouiDaero, Yeouidodong Yeongdeungpogu
07335 ソウル
韓国

GPS:37.525269, 126.929134

電話番号
ファックス +82 2-3395-6170

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

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お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,829 件のレビュー

トリップアドバイザーの評価  5.0/5  813 件のレビュー

2024エクセレンス認証

Even better when revisited

トリップアドバイザーの評価 4.0/5

WhereToGoh Friends getaway - トリップアドバイザー認証口コミ

This was my second stay at the Fairmont Ambassador Seoul, and wow, what a difference! This time, I upgraded myself to the 1-Bedroom Signature Suite, and let me tell you—it’s a game-changer. At 82 sqm, it’s very generous with space. The suite has everything: a dining area, a separate living room, a powder room, and views of the Han River and Yeouido from both the living room and the bedroom. The bathroom? A major upgrade from the standard room. With a separate shower and WC, plus a bathtub, it’s designed for comfort. My only wish? Double sinks. But honestly, the suite’s stunning design more than makes up for it. And the wardrobe? Let’s just say Marie Kondo would approve of the space. Suite guests also get access to the Gold Lounge on the third floor, which absolutely spoils you. Afternoon tea is light, but evening cocktails? They go all out with warm dishes, cold cuts, and desserts. Breakfast is a feast at the level 2 restaurant—free-flow abalones with kimchi ramen? Yes, please. Also, don’t miss the Peking duck in their restaurant. Spa access is another suite perk I love. The pool, though? A bit of a letdown—too small for proper laps (less than 25m), but hey, you can’t have it all. Special shoutout to Harry at the front desk and Jeff from the F&B team (restaurant and Gold Lounge). These guys remembered me after one intro and were always on point. It’s such a joy to be greeted by familiar faces after a long day out. Finally, for shoppers, the location is unbeatable. Hyundai Seoul is right next door, packed with international and local brands. (Yes, it’s that mall from Queen of Tears). Just note: Yeouido station is about a 10-minute walk away. All in all, this stay hit all the right notes—spacious suite, amazing service, and prime location. Looking forward to round three!

Dear WhereToGoh, Thank you for sharing such a thoughtful review of your stay at Fairmont Ambassador Seoul. We’re thrilled to hear that your second visit was even more enjoyable, especially with the comfort and elegance of the Signature Suite and its stunning views. It’s wonderful to know you appreciated the Gold Lounge experience and our culinary offerings. Your kind words for Harry and Jeff have been shared with them, and they’re delighted to have made a lasting impression. We value your feedback on the suite's amenities and pool, and we’re always looking for ways to enhance our guest experience. We can’t wait to welcome you back for round three. Please reach out if there’s anything we can do to make your next stay even more memorable. Thank you. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Attentive service and clean room

トリップアドバイザーの評価 5.0/5

Neroli S Solo travel - トリップアドバイザー認証口コミ

I recently stayed at the Fairmont Hotel and was really impressed by the thoughtful service. I arrived early on a weekday, and without any prior notice, they offered me an early check-in at no extra cost , which was perfect. What really stood out to me, though, was the staff at the fitness center. I had forgotten to pack my running socks, and the receptionist kindly gave me a pair. These small gestures are the reason I keep returning to Fairmont, even though my meetings are 45 minutes away. I'll always choose this hotel when I'm in Seoul.

Dear Neroli S, Warm greetings from Fairmont Ambassador Seoul. Thank you for sharing your wonderful review. We’re delighted our attentive service and thoughtful gestures made your stay memorable. It’s great to hear you appreciated the early check-in and the support from our fitness center team. Small touches like these are part of our commitment to providing exceptional guest experiences. We look forward to welcoming you back on your next visit to Seoul. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

I will back again and also recommend friends and colleagues

トリップアドバイザーの評価 5.0/5

Inspire19284593321 トリップアドバイザー認証口コミ

Friendly, high speed internet, All Day Dinning food excellence. Easy access to Mall for shopping. Luxury Marioosa Modern European restaurant. Luxurious amenities and a sophisticated atmosphere complement the professional service, providing guests with a sense of elegance and comfort. Rate 5 Star I am surprised the staffs see me once own my name, from Singapore and others etc….

Dear Inspire19284593321, Thank you for sharing your wonderful feedback. We’re delighted to hear you enjoyed our friendly service, high-speed internet, and dining experiences, especially at Mariposa. Your recognition of our luxurious amenities, refined ambiance, and personalized service means a lot to us. We’re thrilled to know you plan to return and recommend us to your friends and colleagues. It would be our pleasure to welcome you back for another elegant and memorable stay. Thank you. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Excellent hotel

トリップアドバイザーの評価 5.0/5

linda k トリップアドバイザー認証口コミ

Very comfortable stay. It was everything you would wish a hotel to be. It was well situated in the city and close to everything by taxi or subway (the station is a short walk). but the area was still removed enough not to feel too central, congested or dirty), it is within walking distance to the Han River if you want to venture out at night for a hot bowl of Ramen (be prepared for a long line) and close to parks. It is next door to the Hyundai Seoul Mall (great for higher end shopping and food court options), it is a few blocks away from yet another more moderately priced mall, and close to some museums, if you are inclined. As other reviews note, the rooms are a good size and clean. My only complaint was the restroom. There was no sink countertop space. The sink area was functionally inconvenient. However, the bed was comfortable and the room allowed for plenty of natural light. My only other wish for the room would have been for windows that opened. The breakfast buffet was one of the largest outside of Vegas that I have ever been to. It was clearly designed to please, or at least cater to, both Eastern and Western palates. We like both so for us it was a constant struggle to refrain from overindulging. The food itself was very good. The gym is a decent size, the kids liked the indoor pool (caps and goggles are required for sanitary reasons, I think), and the staff was very attentive and polite. If I could make any suggestion to the hotel, it would be to have a sitting area for guests after hours. There were a couple nights when I was sleepless. I just wanted to read a book somewhere but could not find a place. The staff roped off all the sitting areas for cleaning. The lobby though very pretty and elegant, is the one and only space for guests to sit outside the rooms, or so I was told. Despite a few minor issues, the overall stay was excellent.

Dear linda k, Thank you for your thoughtful review of your recent stay at Fairmont Ambassador Seoul. We’re thrilled to hear that you enjoyed our location, spacious rooms, and attentive service. Your feedback about the restroom sink area and the lack of a sitting space after hours is greatly appreciated, and we will look into possible improvements for future stays. We’re glad to hear that our breakfast, gym, and pool met your expectations. Your insights help us continue to enhance the guest experience, and we look forward to welcoming you back for another memorable stay. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

What a stay

トリップアドバイザーの評価 5.0/5

outofthelight Solo travel - トリップアドバイザー認証口コミ

I just left Fairmont Ambassador Seoul after my first stay there - and what a great experience it was. The hotel is modern, clean, elegant and efficient. Staff are very helpful and attentive (minus one episode, see at the end). I arrived in Seoul early morning after an over-night flight, and due to their amazing reservations team, I was able to check in upon arrival - much appreciated. I had used a suite night upgrade voucher (a benefit in the Accor ALL program) and stayed in a suite on the 28th floor with a spectacular view of the city. The room was large and comfortable - and had everything I could think of in terms of amenities and comfort. The designer must have had a thing for sliding doors, though, and as a result of that, the bathroom/wardrobe solution sometimes felt a little like a labyrinth 😅. I very much appreciate the quality of Fairmont’s bathroom products (Le Labo Rose 31), and that they come in more sustainable fashion than before. Apart from the room feeling a bit too hot, I think they are doing great work on sustainability, which I very much appreciate. I had access to their Fairmont Gold Club on the 3rd floor, and service there was truly outstanding. A particular thank you to the team on my arrival day, who lent me a pair of pliers to get the grip needed to open a suitcase that got damaged during transport. I both enjoyed the afternoon tea (beautifully presented, although a little minimalistic) their evening canapees and Saturday breakfast in their lounge, and it is a very modern and comfortable spot in the hotel. They have a truly amazing gym as well - lots of new and modern equipment on the basement level. I unfortunately did not have time to check out their pool and spa area this time (one needs to pre-book a slot in the pool for weekends), and in my opinion, the gym closes a bit too early (2100). Also the lobby bar gets full score in terms of service - and the Christmas pastry they have on display looks simply amazing. One and a half disappointment: In my opinion, the breakfast in the Fairmont Club was less spectacular than advertised. There was no menu or information about a la carte options (but they prepared an omelette when I asked), no salt and pepper on the tables and both the hot dishes I had from the buffet (scrambled eggs and baked salmon) were lukewarm (the omelette came very hot and fresh). And while the welcome service upon arrival was exceptionally good, upon departure, I didn’t get help with my luggage, although I clearly had my hands more than full. But all in all, an excellent stay, and I hope to come back for a longer visit soon.

Dear outofthelight, Thank you for sharing your feedback following your recent stay at Fairmont Ambassador Seoul. We are pleased to hear that you had an enjoyable experience, especially with the early check-in, suite upgrade, and the service at Fairmont Gold. We appreciate your comments about our sustainability efforts, amenities, and the gym. Your feedback on breakfast, the pool, and luggage assistance has been shared with the relevant teams for review. We’re glad you had an overall excellent stay and look forward to welcoming you back for a longer visit. Thank you. Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

との提携 TripAdvisor

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