ホテル ノボテル アンバサダー ソウル 龍山 - ソウル ドラゴンシティ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,048 件のレビュー

ALLSAFE認証ホテル

情報メッセージ

ノボテル アンバサダー ソウル 龍山 - ソウル ドラゴンシティ
地図で見る
+ 23 サービス

ホテルのその他の情報

  • ソウルの中心に位置する龍山は、主要な観光名所に近い場所にあります。

  • 韓国で最も大きな地下鉄の龍山駅と直結しています。

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • ソウルドラゴンシティのレストラン、バー、コンベンションスペース、エンターテインメント施設

ホテル所在地

ノボテル アンバサダー ソウル 龍山 - ソウル ドラゴンシティ

Cheongpa Ro 20 Gil 95
Yongsan Gu
04372 ソウル
大韓民国

ファックス: (+82)222237778

チェックインは15h00からです

チェックアウトは12h00です

  • INCHEON INTERNATIONAL AIRPORT: 

  • 飛行機で

    INCHEON 57km / 35.42 マイル - シャトルバス有料

  • 電車で

    SINYONGSAN STATION 0.7km / 0.43 マイル

  • 電車で

    YONGSAN STATION 0.3km / 0.19 マイル

GPS:37.53177, 126.9631

ホテルサービス

チェックインはからです - チェックアウトはです

概要
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

当ホテルの客室

ロマンチックな休暇のご予約を検討されていますか?ノボテルソウル龍山のモダンな客室からは、漢江や南山、街の絶景をお楽しみいただけます。屋内プール、サウナ、フィットネスセンターを無料でご利用いただけます。ワンクラス上のライフスタイルをお楽しみください。 広々としたスペースとモダンなデザイン、柔軟性の高いノボテルの客室は、お客様の居心地のよさを追求して設計されています。すべての客室は、モダンな装飾、人間工学に基づいた快適さ、最高級の設備を兼ね備えています。ワークエリア、液晶 TV、ミニバー、無料インターネットを備えており、フィットネスセンターもご利用いただけます。

ミーティングとイベント

会議室

  • 会議室の数:7

  • 最大サイズ:1,189 m²

  • 最大ご利用人数:1800 人

  • パーティの最大ご利用人数:790 人

詳細

お客さまの口コミ
ノボテル アンバサダー ソウル 龍山 - ソウル ドラゴンシティ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.3/5

2,048 件のレビュー

トリップアドバイザーの評価 4.5/5

174 件のレビュー

Nice Worcation for 36 Hours

トリップアドバイザーの評価 5.0/5

Daydream15564947693 04/09/2021 トリップアドバイザー認証口コミ

I have reserved the hotel from Accor All app. I have booked the Indulgence Package, and the staffs graciously upgraded my Junior Suite to Deluxe Suite(thanks to my Accor Gold status) The room was clean and well designed, able to host two-people-at-work. The food at The 26 was delicious, yet the signature Mega Burger from the Megabite was a little bit disappointing(too much grilled veggies). Because of Covid19, some F&B outlets offer limited services; the hotel is famous for its fine outlets such as Sky Kingdom, Food Exchange, InStyles, covering wide spectrum from economic scale to luxury level. If you want to enjoy the full service, you should stay during the weekends. It was a shame that I didn't receive the usual Welcome Amenities(+Letter) usually the Accor chain offers to their Gold-Level-And-Above members, but since they have upgraded the room for 36 Hours, I chose not to claim about it. I would like to revisit the property sooner or later.

Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donald Cha Assistant Front Office Manager

Best facilities and friendly service

トリップアドバイザーの評価 5.0/5

Sang Cheun P Business - 09/02/2021 トリップアドバイザー認証口コミ

The best facilities and overwhelming scenery are excellent. It also satisfies with a professional service system. However, the fact that two hairs came out of the room's towel indicates a decline in the quality of the room service. It wasn't like that before, but something seems to have changed recently. If they're more interested in the cleanliness of the room's equipment, i can say it's the best hotel.

Dear Sang Cheun P Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; there your feedback is important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regard and Thanks, Olivia Moon Front Desk Manager Novotel Suites Ambassador Seoul Yongsan.

excellent hotel

トリップアドバイザーの評価 5.0/5

haico v Business - 20/10/2020 トリップアドバイザー認証口コミ

excellent hotel close to yongsan station, which makes it easy to travel throughout Seoul. Rooms are very modern and comfortable. No noise and a good bed make it a pleasure to stay. Around the hotel all is quiet in the evening, so if you are looking for lively entertainment it's a 5 min taxi ride.

Dear haico v, We thank you very much for sharing your recent experience at Novotel Suites Ambassador Seoul Yongsan. We are glad that you enjoyed the proximity of Yongsan subway and train station, the modern and comfortable room and the quality of our bed. At Novotel, it is our commitment to provide exertional service and it is heartening to learn that you were wowed in your global experience with us. We look forward to welcoming you back in the near future! With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Friendly staff, but insufficient hardware.

トリップアドバイザーの評価 3.0/5

hoonssss 18/10/2020 トリップアドバイザー認証口コミ

I don't understand that there is no smart TV function and Netflix. I was also disappointed the brand of Bluetooth speaker in the room. Please increase the drink options at the lounge. But most of staff was nice and kind.

Dear hoonssss, Thank you for sharing with us your recent experience in the Novotel Suites Ambassador Seoul Yongsan. We are sorry for any inconvenience we have may caused you regarding the TV and the Bluetooth speaker in the room. Kindly note that our 55 Inch TV and Bluetooth speaker, are similar compare to others Novotel around the world following the standards. It is well noted concerning the drink options. Your comment has been shared accordingly in order to improve the quality of our service quickly. We are glad to learn that our staff was nice and kind. I will definitely share your kind words, and I am sure this will be the best recognition to them. You are more than welcome for another stay with us. Warm regards, Maxime Beyer Cluster Guest Experience Manager

Was good staying

トリップアドバイザーの評価 5.0/5

yundo01jung 21/08/2020 トリップアドバイザー認証口コミ

It was good experience. I could feel the hospitality from the hotel from the bigining. The room condition was good and food as well. The one thing.. Manggo Binggu was not available due to the sold out.. that thing I was little bit upset. Thank you for the service anyway.

Dear yundo01jung, We thank you very much for your feedback after your recent stay in the Novotel Suites Ambassador Seoul Yongsan. It is heartening to read your kind words such as ''was good staying'' or ''was good experience''. At Novotel, we strive for excellence, and we are delighted to see that all our efforts have been duly recognized. We are sorry for any inconvenience caused of the Mango Bingsu. Indeed, it is not available anymore, and we will definitely improve our communication on it. Once again, thank you, and we look forward to welcoming you back in the near future. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Great stay at Novotel Ambassador Seoul Yongsan

トリップアドバイザーの評価 4.0/5

Robert G 06/07/2020 トリップアドバイザー認証口コミ

Room and beds were comfy. Great location . . . walking distance to Yongsan Station, which is both a train and subway station, and to I-Park Mall, which has everything. Friendly staff. Special thanks to Mr. Maxime Beyer, the Guest Experience manager who gave us a personal tour. Pool was awesome and so was the fitness center. No complaints.

Dear Robert G, Thank you very much for your nice words. We truly appreciate and please, rest assured that I will share your praise of words with Maxime. You are more than welcome for another great stay at Novotel Ambassador Seoul Yongsan. With best regards, Sangjun Oh Cluster Hotel Manager Novotel & Novotel Suites Ambassador Seoul Yongsan

great hotel excellent stay.

トリップアドバイザーの評価 5.0/5

Rony K Business - 09/06/2020 トリップアドバイザー認証口コミ

The Novotel suites has excellent and modern rooms space and facility, I was upgraded to a very nice corner suite with nice living room and separate bedroom all in best and condition, its perfect for business and leisure easy to access via the near Yongsan KTX station. The hotel team is very supportive and helpful, Highly recommend defiantly revisit.

Dear ronnyco1, Thank you for taking the time to review our hotel after your recent visit in Seoul. It is a delight and heartening to read ''great hotel excellent stay''. We are glad to learn that from the modern room, the proximity of Yongsan KTX station, to the supportive and helpful team, you have enjoyed your stay with us. Please, rest assured that I will personally share your comments with everyone and I am sure this will be the best motivation to them. Do not hesitate to contact me at maxime.beyer@accor.com, during your next visit with us. We look forward to welcoming you back in the near future. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

It was a great service.

トリップアドバイザーの評価 5.0/5

pendo1040 Couples - 11/01/2020 トリップアドバイザー認証口コミ

I had a wedding and stayed for my departure. After getting married at the time of reservation, I left a message saying, "I can't go on my honeymoon and leave the country right away." Honestly, I didn't expect much. Because the service at Daegu Novotel was a mess on the day of the wedding, I didn't expect it. However, the room that had to be assigned to 36 floors was up on the 39th floor of Han River View and sent us wine and chocolate. And it was very kind.

Dear pendo1040, We are delighted to learn that we provided a great service during your stay in the Novotel Suites Ambassador Seoul Yongsan. Congratulations once again for your wedding! It truly warms our heart to read that we were able to meet your expectations and make your stay worthwhile. Thank you for sharing your kind words. We look forward to welcoming you back in our hotel! Don't hesitate to contact me at maxime.beyer@accor.com. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City
お客さまの声 3.0/5

Katsuko ファミリー - 07/01/2020 確認済みレビュー すべて

フロントの方で、一人くらい日本語の出来る人が居て欲しい。 龍山駅から直結となっていたが、大きなスーツケースを転がせて移動しましたが、エスカレーターの位置が解りにくい。 部屋のシャワーの水圧が低い。 以上の点がとても残念でしたよね。 お部屋は清潔でベッドもとても良く快適に過ごせたのは良かったです。 お世話になりました。 ありがとうございました。

Katsuko M. 様 この度は、Novotel Ambassador Seoul Yongsan - Seoul Dragon City でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。 この度のご宿泊において、ご期待にお応えすることができず、大変申し訳ございません。 頂戴いたしましたご意見、ご感想をもとに、今後のサービス改善に必ず役立たせていただき、ご満足いただけるご宿泊をご提供できるよう、Novotel では、スタッフ一同、より一層の努力を重ねてまいります。 この度は、アンケートにご協力いただき、ありがとうございました。 またのご宿泊を心よりお待ち申し上げております。 ありがとうございました。 Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Heart of Seoul

トリップアドバイザーの評価 5.0/5

Yankee0482 Business - 13/12/2019 トリップアドバイザー認証口コミ

Perhaps one of the best hotels in South Korea - new, great amenities, wonderful food, and located nearby all the places you want to to see. Best part are the amazing views facing the Han River - you literally have a birds eye view of the entire city.

Dear Yankee0482, It is a delight to learn we are one the best hotel in South Korea. You wonderful words mentioning the great amenities, the wonderful food, the amazing view, are very heartening. Thanks you very much for sharing your comments with our TripAdvisor community, about your recent experience in our hotel. I will certainly share your comments with the team, and I am sure they will be glad to know that their daily hard work, striving for excellence, has been duly recognized. We hope to have a chance to welcoming you back in the near future. Do not hesitate to contact me at maxime.beyer@accor.com. With our warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

大変よかったです.

お客さまの声 5.0/5

大. ビジネス - 02/12/2019 確認済みレビュー すべて

1)ソウルドラゴンシティーでタクシーを降りてから,ホテルのフロントまでがどこかわかりませんでした.ホテルのフロントの位置を明確にわかるようにしてほしい. 2)最初,洗面台の排水の仕方がわかりませんでした. 翌朝になって,栓を押せばよいことがわかりました.引くことばかりを考えていました.「引いてもだめなら押してみな」ということを教わりました.

Masami I. 様 この度は、Novotel Ambassador Seoul Yongsan - Seoul Dragon City でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Mediocre

トリップアドバイザーの評価 3.0/5

KC T Solo travel - 09/11/2019 トリップアドバイザー認証口コミ

-Toothbrush isn't free. I don't mind the extra 3dollar but it's not good to have to ask house keeping -40th floor lounge & fitness center is not in operation but some floor guides still says it's available -1st floor bar closes very early. I didn''t get my welcome drink when I checked in at 11:20PM. -Asides from the extra laundry machine and higher floor, the Novotel Suite isn't much different from the standard Novotel rooms. -Reception and concierge work like two independent organization. Reception will not answer any of your question about nearby restaurant/request for taxi but simply ask you to talk to Concierge immediately behind you but you have to repeat the same question again. -Accor reservation system did not include breakfast option. I would assume for such case the breafast is included by default but it's not.

Dear KC T, Thank you for taking the time to review your recent experience at Novotel. I read with a careful attention your review and present you our sincerest apologies for any inconvenience caused during your stay. Regarding our ecological program, kindly note that the toothbrush is not for free of charge. There is one, placed in the bathroom ready for use for 3,000 KRW. We always strive to provide the best service to our valuable guests hoping they will find it is worth the value. Once again, thank you for letting us know your comment and we will definitely review with the team to continue our improvement. We sincerely hope we will have the opportunity to welcome you back in the future when we strive to make your stay more seamless and enjoyable. Your sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

清潔でアメニティもよかった

お客さまの声 4.0/5

匿名 ビジネス - 07/10/2019 確認済みレビュー すべて

部屋は清潔で、ベッドやアメニティの質も良かったです。デカフェのバッグ、ガウン、水が2本あるのがよかったです。 2日目の清掃後に部屋へ戻った時、ドアが開いていたのがとてもショックでした。盗難に遭った物はありませんでしたが、恐怖をおぼえました。 2階のレストランの料理はおいしかったです。駅と直結しているのも便利でした。

Nanako K. 様 この度は、Novotel Ambassador Seoul Yongsan - Seoul Dragon City でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Smart stay in Yongsan

トリップアドバイザーの評価 5.0/5

jeffreybZ1710UZ Business - 18/06/2019 トリップアドバイザー認証口コミ

My favorite hotel in Seoul, close to work and next to Korail train, subway station, movie theater, and restaurants. The suites have a washer/dryer combo which keeps my luggage light. Airport limo bus drops off and picks up at the hotel entrance. Excellent breakfast and executive lounge, hotel and rooms so new they look like I am the first person to stay. Staff is friendly, gym is great, best value in Seoul in my opinion.

Dear jeffreybZ1710UZ, It is a real pleasure to read your praise of words. We are glad you enjoyed the proximity to Yongsan subway/train station, the equipment in the suite such as the washing machine, the excellent breakfast, and the good service provided from our Heartist staff. Thank you for sharing your review with our TripAdvisor community. We look forward to welcoming you back in the near future. Do not hesitate to contact me at maxime.beyer@accor.com. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

駅直結で便利

お客さまの声 4.0/5

匿名 一人 - 06/06/2019 確認済みレビュー すべて

龍山駅にITXで春川から戻るのが午後11時半過ぎだったため、駅から直結のこちらのホテルに初めて週泊しました。チェックイン、チェックアウトはスムーズで、2階にコンビニもあり、短い滞在でしたが快適に過ごしました。

Mami T. 様 この度は、Novotel Ambassador Seoul Yongsan - Seoul Dragon City でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City
お客さまの声 3.5/5

Wan 一人 - 18/03/2019 確認済みレビュー すべて

部屋を含めホテル全体が清潔感があり綺麗でした。殆ど外出していたので細かい所まで評価出来ませんが、フロントのスタッフの方達も親切でした。

Yasuyo Y. 様 この度は、Novotel Ambassador Seoul Yongsan - Seoul Dragon City でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Good room, nice service

トリップアドバイザーの評価 5.0/5

Won Jin A Solo travel - 13/03/2019 トリップアドバイザー認証口コミ

The location is right near of the train, Metro station. Easy access to the hotel. Rooms are nice size with proper view. Service of the crew are very nice. Your loyalty of the Accor is highly valued. Once I tried room service, which was also very nice. This hotel will be on my priority list on my next stay.

Dear Won Jin A, We are delighted to read your kind comments, after your stay in the Novotel Ambassador Seoul Yongsan. Good to learn you appreciated the location near by Yongsan station, the rooms size and the view, the room service, and above all, the good service from our Heartist staff. Especially as you are a Le Club Accorhotels member and we thank you very much for your loyalty. At Novotel Yongsan, we always strive for the best recognition possible. Thank you for sharing your feedback. You are more than welcome for another stay with us in the future and please, do not hesitate to contact me at maxime.beyer@accor.com, if I could make your stay more comfortable and enjoyable. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

良いホテルだと思います

お客さまの声 4.0/5

さ. 一人 - 23/02/2019 確認済みレビュー すべて

部屋も広くきれいで、居心地はよかったです。部屋の周りの音も気になりませんでした。 だだ、駅から来るとホテル入口の案内がなく、大変見つけづらいです。部屋の電気もカードキーを抜かないと消せないことが不便でした。

Kumiko S. 様 この度は、Novotel Ambassador Seoul Yongsan - Seoul Dragon City でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City
お客さまの声 3.5/5

匿名 ビジネス - 04/02/2019 確認済みレビュー すべて

部屋の電気が個別に消せないのが不便だった。カードキーを引き抜かないと電気が消せないのは不便

Osamu K. 様 この度は、Novotel Ambassador Seoul Yongsan - Seoul Dragon City でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

部屋の水回りから異臭がする

お客さまの声 0.5/5

匿名 ビジネス - 04/02/2019 確認済みレビュー すべて

部屋が狭い。水回りから異臭がする。朝食時にテーブル席を希望したところ一人であれば、一人席を利用するように言われた。等、改善点が多々あると思われる。

Fumiki H. 様 この度は、Novotel Ambassador Seoul Yongsan - Seoul Dragon City でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。 この度のご宿泊において、ご期待にお応えすることができず、大変申し訳ございません。 頂戴いたしましたご意見、ご感想をもとに、今後のサービス改善に必ず役立たせていただき、ご満足いただけるご宿泊をご提供できるよう、Novotel では、スタッフ一同、より一層の努力を重ねてまいります。 この度は、アンケートにご協力いただき、ありがとうございました。 またのご宿泊を心よりお待ち申し上げております。 ありがとうございました。 Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

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