ノボテル アンバサダー ソウル 龍山 - ソウル ドラゴンシティ

ノボテル アンバサダー ソウル 龍山 - ソウル ドラゴンシティ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 570 件のレビュー

地図で見る

ホテルのその他の情報

  • ソウルの中心に位置する龍山は、主要な観光名所に近い場所にあります。

  • 韓国で最も大きな地下鉄の龍山駅と直結しています。

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • ソウルドラゴンシティのレストラン、バー、コンベンションスペース、エンターテインメント施設

ALLSAFE認証ホテル

ホテル所在地

ノボテル アンバサダー ソウル 龍山 - ソウル ドラゴンシティ

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 ソウル
韓国

  • INCHEON INTERNATIONAL AIRPORT: 

  • 飛行機で

    INCHEON 57km / 35.42 マイル - シャトルバス有料

  • 電車で

    SINYONGSAN STATION 0.7km / 0.43 マイル

  • 電車で

    YONGSAN STATION 0.3km / 0.19 マイル

GPS:37.53177, 126.9631

ホテルサービス

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概要
敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

当ホテルの客室

ロマンチックな休暇のご予約を検討されていますか?ノボテルソウル龍山のモダンな客室からは、漢江や南山、街の絶景をお楽しみいただけます。屋内プール、サウナ、フィットネスセンターを無料でご利用いただけます。ワンクラス上のライフスタイルをお楽しみください。 広々としたスペースとモダンなデザイン、柔軟性の高いノボテルの客室は、お客様の居心地のよさを追求して設計されています。すべての客室は、モダンな装飾、人間工学に基づいた快適さ、最高級の設備を兼ね備えています。ワークエリア、液晶 TV、ミニバー、無料インターネットを備えており、フィットネスセンターもご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  570 件のレビュー

トリップアドバイザーの評価  4.0/5  181 件のレビュー

Equal to a Holiday Inn hotel

トリップアドバイザーの評価 3.0/5

Passenger23310583539 トリップアドバイザー認証口コミ

I stayed at this hotel for several nights and had two connecting rooms for my girlfriend and her adult children. One of the two said it best “this place is like a Holiday Inn”. That was an insult to your hotel. Our issues started after we arrived from Turkey and wanted to order room service. We were told it would be 1.5 hours. We left the hotel to get something to eat. Our rooms were inconsistently cleaned and throughout my stay we needed to call housekeeping for something–towels, water, coffee, clean an area. I was told there was a 20,000 KW charge for the spa. Was this true? I am a platinum member. I didn’t use the spa because of this. I didn’t question it, but was surprised. I never ate in the hotel because of the high cost–except for room service one time on another night. One night, we all went down to the first floor to play cards. We weren’t allowed to sit in a large area because it was closing (there weren’t doors—just a rope barrier that was put up after we left). I immediately went to the concierge and their offer was to sit in the middle of the lobby. I repeatedly asked if there was a lounge or something (it was 10 PM)--no offer of ANYTHING else. I asked for the manager to call me and went to my room. I moved a small table and chair from one room into the other where we had two small round tables (small small tables) and two chairs for the 4 of us. The manager did indeed call and I left my family to meet him. He offered tables in a dark, closed area of the “deli”. I said thank you and went back to the room where we continued to play. In a hotel that size, is there is no place for a family to play cards at 10PM? I do NOT believe it. So–slow room service, rooms not done to any standard (you should have, or use, a checklist), high cost for breakfast and dinner (I don’t know about food quality since I didn’t pay 4X as much as a meal outside) and spa charges. My girlfriend’s son said it best–this is like a Holiday Inn (we stayed at a Holiday Inn in Turkey and were pleased with their 3 star level of service). Your hotel is not a 3 star hotel, or is it? I rated it as 3 stars (average). I would not recommend your hotel. Thanks for listening

Dear Passenger23310583539 Thank you for taking the time to share your impression with us regarding your recent stay at Novotel Suites Ambassador Seoul Yongsan. The whole team are very disappointed to read that we fell below your expectations, and we would like to apologize for the experience you describe and the inconvenience caused. We strive to provide the best service, and we take every comment very seriously. Please rest assured that each of the comments that you point will be review with our Head of Department to address the proper measures to prevent the recurrence in the future especially the lake of communication as we never compromise for this kind of attitude. We hope you will give us the opportunity to welcome you back and witness our improvement. Sincerely, Donald Cha Assistant Front Office Manager

Nice View

トリップアドバイザーの評価 3.0/5

Hazelmenon ビジネス - トリップアドバイザー認証口コミ

I stayed on the 32nd floor, a suite room. The view was amazing. As a platinum member I get to enjoy the breakfast & evening cocktail at the lounge on the 26th floor. All sounded good until the breakfast que was more than a 30mins wait! Apparently it’s always overcrowded on weekends- so I was told to go to the 2nd floor- the food exchange - not a dine in - also overcrowded- I was given some boxes to do a take out to eat in my room. The buffet was the same food every morning. So I was already bored with the breakfast by day 3. Wasn’t what I expected when I booked a weekend trip!! Housekeeping was good, the in room menu had a good variety & the food was good. The hotel has a bridge that links to the yongsan station & also some malls. Easy access. There are several hotels that’s connected together to form the Dragon City. Worth a visit.

Dear Hazel Menon, Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donald Cha Assistant Front Office Manager

Nice Worcation for 36 Hours

トリップアドバイザーの評価 5.0/5

Daydream15564947693 トリップアドバイザー認証口コミ

I have reserved the hotel from Accor All app. I have booked the Indulgence Package, and the staffs graciously upgraded my Junior Suite to Deluxe Suite(thanks to my Accor Gold status) The room was clean and well designed, able to host two-people-at-work. The food at The 26 was delicious, yet the signature Mega Burger from the Megabite was a little bit disappointing(too much grilled veggies). Because of Covid19, some F&B outlets offer limited services; the hotel is famous for its fine outlets such as Sky Kingdom, Food Exchange, InStyles, covering wide spectrum from economic scale to luxury level. If you want to enjoy the full service, you should stay during the weekends. It was a shame that I didn't receive the usual Welcome Amenities(+Letter) usually the Accor chain offers to their Gold-Level-And-Above members, but since they have upgraded the room for 36 Hours, I chose not to claim about it. I would like to revisit the property sooner or later.

Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donald Cha Assistant Front Office Manager

Best facilities and friendly service

トリップアドバイザーの評価 5.0/5

Sang Cheun P ビジネス - トリップアドバイザー認証口コミ

The best facilities and overwhelming scenery are excellent. It also satisfies with a professional service system. However, the fact that two hairs came out of the room's towel indicates a decline in the quality of the room service. It wasn't like that before, but something seems to have changed recently. If they're more interested in the cleanliness of the room's equipment, i can say it's the best hotel.

Dear Sang Cheun P Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; there your feedback is important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regard and Thanks, Olivia Moon Front Desk Manager Novotel Suites Ambassador Seoul Yongsan.

excellent hotel

トリップアドバイザーの評価 5.0/5

haico v ビジネス - トリップアドバイザー認証口コミ

excellent hotel close to yongsan station, which makes it easy to travel throughout Seoul. Rooms are very modern and comfortable. No noise and a good bed make it a pleasure to stay. Around the hotel all is quiet in the evening, so if you are looking for lively entertainment it's a 5 min taxi ride.

Dear haico v, We thank you very much for sharing your recent experience at Novotel Suites Ambassador Seoul Yongsan. We are glad that you enjoyed the proximity of Yongsan subway and train station, the modern and comfortable room and the quality of our bed. At Novotel, it is our commitment to provide exertional service and it is heartening to learn that you were wowed in your global experience with us. We look forward to welcoming you back in the near future! With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 380 件のレビュー 9.5/10 ロケーション
  • 543 件のレビュー 8.1/10 客室
  • 317 件のレビュー 8.3/10 サービス
  • 237 件のレビュー 8.9/10 清潔さ
  • 125 件のレビュー 8.8/10 朝食
  • 73 件のレビュー 8.7/10 雰囲気

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