ホテルナルソウルMギャラリーアンバサダー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,302 件のレビュー

ホテルナルソウルMギャラリーアンバサダー - Image 1
ホテルナルソウルMギャラリーアンバサダー - Image 2
ホテルナルソウルMギャラリーアンバサダー - Image 3
ホテルナルソウルMギャラリーアンバサダー - Image 4

説明

ホテルのその他の情報

  • 地元アーティストとのコラボレーションによる、現代ソウルを反映した新しい表現をお楽しみください

  • さまざまなグルメ体験をお届けする5つのレストランとバー

  • 漢江の絶景を望むインフィニティプール

  • 漢江の素晴しい眺望とソウルの独占的な景観

  • サステナブルな建築とバイオフィリックな内装を組み合わせた落ち着いた環境

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover

ホテル所在地

ホテルナルソウルMギャラリーアンバサダー

8 Mapodaero, Mapogu
04176 ソウル
韓国

GPS:37.53715, 126.94399

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,302 件のレビュー

トリップアドバイザーの評価  5.0/5  643 件のレビュー

2024エクセレンス認証

Wonderful hotel with an even more superb team.

トリップアドバイザーの評価 5.0/5

Paradise16735641180 ファミリー - トリップアドバイザー認証口コミ

Recently had the pleasure of visiting Seoul and staying at Hotel Naru with my wife and infant son - our first trip together! Overwhelming as the journey may have been, the hotel team, from senior management to the front lines were absolutely amazing in looking after us and making our stay most comfortable and memorable. From Simon the GM to Pamela, Sally and Marco…the whole experience was an emotionally positive one which did not make it at all easy to depart! THANK YOU!

Dear Paradise16735641180, Warm greetings from Hotel Naru Seoul – MGallery. It was truly a privilege to have you with us, and we deeply appreciate you choosing to stay at our hotel during your recent trip. Thank you so much for your kind and thoughtful message. We are absolutely delighted to hear that you had such a wonderful experience with us. I will be sure to pass along your compliments to Pamela, Sally, and Marco—they will be thrilled to know their efforts positively impacted your visit. Your feedback is truly meaningful to us, and it’s incredibly rewarding to know that we were able to make your stay memorable. It would be an honor to welcome you back to Hotel Naru on your next visit to Seoul. We are committed to providing you with the best possible experience and look forward to hosting you again in the future. Once again, thank you for taking the time to share your thoughts with us. Your satisfaction is our top priority, and we are so pleased that we could make your stay special. Thank you. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

Stylish modern hotel with great views

トリップアドバイザーの評価 4.0/5

Adi01 Couples - トリップアドバイザー認証口コミ

A 45-min taxi rise from Seoul Incheon airport, Naru MGallery is a 4 min walk from the Mapo metro station. The concierge is on the ground floor while the reception is on the 20th floor with rooms on the floors in between. Quick tip: when checking in, do ask for a room on the side facing the Han river, it will make a world of difference especially if you are there for a few days. The check-in lobby is large with a restaurant in it. Check in took time, though the staff was kind to give us a good room overlooking the riverside. The room was spacious and had everything that one may need for a stay. The bathroom had both a shower as well as a separate bathtub. Very modern and comfortable. The one drawback of the hotel is the vegetarian food selection. As part of the international Accor chain, this wasn’t expected nor acceptable. There are 2-3 choices only for vegetarians and maybe 20+ options for meat eaters. Surprisingly even the Margherita Pizza in the hotel is not vegetarian. We had to raise this matter to the manager, who promptly offered his regrets, and managed to get the chef to prepare vegetarian food for us. This was appreciated. Staff service is above par, especially the concierge who spoke fluent English and were very helpful with taxi bookings and sharing information. Overall the hotel is grand and stylish. We just have the vegetarian food suggestion/request, otherwise it’s fantastic.

Dear Adi01, Warm greetings from Hotel Naru Seoul MGallery. We are delighted that you chose Naru Seoul – MGallery for your stay, and we truly appreciate you sharing your wonderful experience with us. We are especially glad to hear that the recommendation for a Han River-facing room made your stay even more enjoyable. We sincerely apologize for the limited vegetarian menu options, and we truly regret any inconvenience this may have caused. Your feedback is important to us, and we will take it into consideration as we work on expanding our vegetarian offerings. Additionally, we are grateful for your kind words about our staff. Thank you for recognizing their efforts to handle your request with flexibility. It means a lot to us that you appreciated their commitment to providing you with excellent service. We are committed to continuously improving and ensuring that you have a satisfying experience every time you visit. Once again, thank you for your thoughtful comments, and we look forward to welcoming you back in the future. Warm regards, Simon Kim General Manager Hotel Naru Seoul - MGallery

Outstanding Hotel

トリップアドバイザーの評価 5.0/5

Davo_9 トリップアドバイザー認証口コミ

Located a short walk to the metro the location is excellent to explore Seoul. The staff were all friendly and very professional and spoke excellent English, with a special mention to James the hotel Duty Manager. The view overlooking the Hangang River was worth the money. The buffet breakfast had excellent variety and overall great quality food to start the day. The pool and gym are brilliant feature of this property.

Dear Davo_9, Warm greetings from Hotel Naru Seoul – MGallery. On behalf of all our team members, I want to take a moment to thank you for selecting Hotel Naru Seoul – MGallery. It was our privilege to have the opportunity to serve you during your recent stay. We appreciate for your thoughtful and kind message. We are absolutely delighted to hear that you had such a wonderful experience during your stay at Naru Hotel. I will be sure to pass along your compliments to James– he will be thrilled to hear that his efforts had such a positive impact on your visit. Your feedback means a lot to us, and it’s incredibly rewarding to know that our team was able to make your stay memorable. It would be our great pleasure to welcome you back to Naru Hotel during your next visit to Seoul. We are committed to providing you with the best experience possible, and we truly look forward to hosting you again in the future. Once again, thank you for taking the time to share your thoughts with us. Your satisfaction is our top priority, and we are so happy that you had a memorable stay. Thank you. Simon Kim General Manager Hotel Naru Seoul – MGallery

Amazing & truly a 5 star experience - you will love staying here!

トリップアドバイザーの評価 5.0/5

Jason S トリップアドバイザー認証口コミ

We had an amazing 5 star stay! I can't recommend Hotel Naru enough. This stay was a top highlight during our time in Seoul. Overall - It was a luxurious experience. Hospitality and service was top notch and everyone was warm and attentive. The hotel delivered a classy yet chill vibe which meant we had a taste of the high quality luxury hotel experience. Room - We were upgraded to a Han River view room (from a city view) which we were grateful for. The sunsets was one of the best views in Seoul. Room was spacious and bed comfy. The bathroom was spacious as well and we loved the bathtub and rain shower. The room is also fitted with high tech facilities and had lots of storage space for clothes or luggage. Dining - We ate at the Lounge & Deck for dinner and the afternoon high tea. Service was top notch, food among the best we had in Seoul plus a killer river view. Breakfast - Buffet style with lots of Korean, Continental, Japanese and American style options inc hot food like eggs, sausages and cooked meats etc. Facilities - The sauna (hot pool) was great. Plus they have a modern gym and pool. Special mentions - Thank you in particular to Layla (Concierge), Jenny (Voisin Bar) and Julie (Voisin Restaurant / Lounge & Deck). You went out of your way to make us feel welcome, your knowledge of food/drinks was amazing and we really appreciated your professionalism and hospitality

Dear Jason S, Thank you for taking the time to share your wonderful experience at Hotel Naru Seoul - MGallery. We greatly appreciate your kind words and are delighted to hear that you had a pleasant stay with us. I'm thrilled to hear our Team went above and beyond to enhance your stay at Hotel Naru Seoul - MGallery. Providing exceptional service and ensuring our guests have a smooth and enjoyable experience is always our top priority. We really appreciate your detailed experiences and complimenting facilities of the hotel. Additionally we are more than happy to hear that you enjoyed our dining service with a stunning view. Specially, thank you for complimenting our staff Layla, Julie, and Jenny. I am proud of that they made your stay with genuine service during your stay. I will encourage all of them by sharing your feedback with the whole team! Thank you once again for choosing Hotel Naru Seoul - MGallery, and we look forward to welcoming you back in the future. If there's anything more we can do to enhance your next visit, please do not hesitate to let us know. Warm regards, Simon Kim General Manager Hotel Naru Seoul - MGallery

My great experience.

トリップアドバイザーの評価 5.0/5

Freedom48316401338 トリップアドバイザー認証口コミ

Once you enter the hotel you'll be greeted by Amazing staff, Which will welcome you with big smile, The room itself is clean and great, The room service has tasty food and I personally want to thank Philip, His full of positive energy, I highly recommend this hotel. 👍🏻

Dear Freedom48316401338, Thank you for taking the time to share your wonderful experience at Hotel Naru Seoul - MGallery. We greatly appreciate your kind words and are delighted to hear that you had a pleasant stay with us. I'm thrilled to hear our Team went above and beyond to enhance your stay at Hotel Naru Seoul - MGallery. Providing exceptional service and ensuring our guests have a smooth and enjoyable experience is always our top priority. Thank you for complimenting Philip! We will share this valuable comment with the whole team to encourage his genuine service. Thank you once again for choosing Hotel Naru Seoul - MGallery, and we look forward to welcoming you back in the future. If there's anything more we can do to enhance your next visit, please do not hesitate to let us know. Warm regards, Simon Kim General Manager Hotel Naru Seoul - MGallery

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 399 件のレビュー 8.7/10 ロケーション
  • 911 件のレビュー 9.2/10 客室
  • 704 件のレビュー 9.3/10 サービス
  • 289 件のレビュー 9.7/10 清潔さ
  • 244 件のレビュー 9.5/10 朝食
  • 229 件のレビュー 9.4/10 雰囲気
  • 171 件のレビュー 8.5/10 プール
  • 7 件のレビュー 10/10 持続可能性

Powered by Trustyou

周辺の他の施設

ソウルのすべてのホテル