Hotel Naru Seoul - MGallery Collection 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,097 件のレビュー

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8 Mapodaero, Mapogu, 04176 SEOUL, 韓国

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  • 地元アーティストとのコラボレーションによる、現代ソウルを反映した新しい表現をお楽しみください

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  • 漢江の絶景を望むインフィニティプール

  • 漢江の素晴しい眺望とソウルの独占的な景観

  • サステナブルな建築とバイオフィリックな内装を組み合わせた落ち着いた環境

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ホテル所在地

Hotel Naru Seoul - MGallery Collection

8 Mapodaero, Mapogu
04176 SEOUL
韓国

GPS:37.53715, 126.94399

電話番号
ファックス +82 2-6410-1045

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.8/5  1,097 件のレビュー

お客さまの声 4.5/5

Yasufumi O. ファミリー - 確認済みレビュー すべて

日本語対応スタッフは居ませんでしたが、意思疎通はしっかりでき親切丁寧な対応をしていただきました。部屋も清潔で朝食も美味しく機会があればまた訪れたいホテルです。

Dear Mr.O., Warm greetings from Hotel Naru Seoul – MGallery. On behalf of all our team members, I would like to take a moment to thank you for choosing Hotel Naru Seoul – MGallery. It was our privilege to have had the opportunity to serve you during your recent stay. We continuously strive to deliver the highest quality of service and remain committed to providing exceptional experiences for all our guests. Hotel Naru Seoul – MGallery aims to be the preferred choice for both business and leisure travelers in Seoul by offering outstanding service and exceeding our guests’ expectations. We sincerely appreciate your valuable feedback, and should your travels bring you back to Seoul, we would be delighted to welcome you again in the near future. Simon Kim General Manager Hotel Naru Seoul – MGallery

お客さまの声 3.5/5

Sawamura K. 一人 - 確認済みレビュー すべて

ラウンジのビート音が夜まで響いてうるさかった。 これがなければ定宿にしたいと思いました。

Dear Ms. Sawamura K., Warm greetings from Hotel Naru Seoul – MGallery. First of all, please allow me to write in English. On behalf of all our team members, I would like to sincerely thank you for choosing Hotel Naru Seoul – MGallery for your stay. We are truly grateful for your kind words about our facilities, location, views, and the professionalism of our staff. We are delighted to hear that you had an overall positive experience with us. However, we deeply apologize for the disturbance caused by the loud music from the lounge in the evening. We understand how this affected your stay, and we sincerely regret that it prevented you from fully enjoying your time with us. Please know that your comfort and satisfaction are of the utmost importance to us, and we are committed to making the necessary improvements to ensure a more peaceful and relaxing environment for all our guests. We greatly appreciate your feedback, and it will be instrumental in helping us enhance our services. We are already reviewing the situation and exploring possible solutions to prevent this issue from occurring in the future. Our goal is to provide a welcoming and tranquil atmosphere for every guest, and we will work diligently to achieve that. Once again, we apologize for the inconvenience and thank you for your understanding. We would be honored to welcome you back in the future, and we hope to provide you with a more enjoyable and peaceful stay next time. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

お客さまの声 4.5/5

Yuki O. ファミリー - 確認済みレビュー すべて

2泊させて頂きました。部屋からの景色も良く、館内はもちろん、お部屋もとても綺麗で快適でした。お風呂とシャワー、トイレも別になっていてとても使いやすかったです。 フロントの方がもう少し簡単な日本語を喋れたら、やり取りもスムーズに行くかなと思います。ですが、また泊まりたいと思える素敵なホテルでした。

Dear Yuki O., Warm greetings from Hotel Naru Seoul – MGallery. On behalf of all our team members, I would like to take a moment to thank you for choosing Hotel Naru Seoul – MGallery. We are delighted to know that you enjoyed the beautiful view from your room and found our facilities, including the separate bath, shower, and toilet, to be comfortable and convenient. We also sincerely appreciate your kind suggestion regarding Japanese-language support at the front desk. Please be assured that we will share your feedback with our team to further enhance our guest experience. It was truly our pleasure to have you with us for two nights, and we are very pleased to know that you would consider staying with us again. We sincerely look forward to welcoming you back to Hotel Naru Seoul – MGallery on your next visit to Seoul. Thank you once again for your warm words. Simon Kim General Manager Hotel Naru Seoul – MGallery

快適でした

お客さまの声 5.0/5

Miho 一人 - 確認済みレビュー すべて

綺麗に掃除してくださり、対応も良く快適でした

Dear Ms. Miho, Warm greetings from Hotel Naru Seoul – MGallery. First of all, please allow me to write in English. On behalf of our entire team, I would like to extend my heartfelt thanks to you for choosing to stay at Hotel Naru Seoul – MGallery. It was truly our privilege to have the opportunity to serve you during your recent visit. We are delighted to learn that you found your stay comfortable and satisfying. Your kind words regarding the cleanliness of the room, the quality of our service, and the smooth reservation process are deeply appreciated. It is also very encouraging to know that you noticed and valued the sincere efforts of our team—such recognition truly means a lot to us. At Hotel Naru Seoul – MGallery, we are committed to delivering outstanding service and creating memorable experiences that reflect the spirit of Seoul. We continually strive to exceed expectations and provide an exceptional environment for both business and leisure travelers. Thank you once again for your valuable feedback. Should your travels bring you back to Seoul, we would be honored to welcome you again and provide another wonderful stay. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

快適な滞在

お客さまの声 3.5/5

大ちゃん ビジネス - 確認済みレビュー すべて

フロントで紙コピーを頼んだが、出来なかった。

Dear Mr.T. Warm greetings from Hotel Naru Seoul – MGallery. First of all, please allow me to write in English. Thank you for taking the time to share your experience at our hotel. We greatly value your feedback, as it helps us ensure that we consistently meet and exceed our guests' expectations. Our hotel is committed to providing the most comfortable and pleasant service, and we are always eager to improve. We apologized that there are any areas we may have overlooked or aspects that need improvement, we will thoroughly review your feedback regarding service matter, housekeeping and breakfast. We will ensure that we take the necessary steps to enhance the quality of our services. Your kind suggestions are truly appreciated, and we will make sure to use them as a basis for our ongoing efforts to better serve our guests. We are delighted that you chose to stay with us, and we look forward to welcoming you back soon. Rest assured, we will continue to strive to make your next experience even more memorable and enjoyable. Thank you once again for sharing your thoughts with us. Should you have any additional feedback or requests, please don’t hesitate to reach out. Best regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

その他のウェブユーザーの評価

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  • 236 件のレビュー 9.4/10 清潔さ
  • 216 件のレビュー 9.4/10 雰囲気
  • 210 件のレビュー 9.5/10 朝食
  • 200 件のレビュー 7.9/10 快適さ
  • 184 件のレビュー 8.3/10 設備

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