Hotel Naru Seoul - MGallery Collection 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,104 件のレビュー

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8 Mapodaero, Mapogu, 04176 SEOUL, 韓国

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  • 地元アーティストとのコラボレーションによる、現代ソウルを反映した新しい表現をお楽しみください

  • さまざまなグルメ体験をお届けする5つのレストランとバー

  • 漢江の絶景を望むインフィニティプール

  • 漢江の素晴しい眺望とソウルの独占的な景観

  • サステナブルな建築とバイオフィリックな内装を組み合わせた落ち着いた環境

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Hotel Naru Seoul - MGallery Collection

8 Mapodaero, Mapogu
04176 SEOUL
韓国

GPS:37.53715, 126.94399

電話番号
ファックス +82 2-6410-1045

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  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

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実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.8/5  1,104 件のレビュー

トリップアドバイザーの評価  5.0/5  1,030 件のレビュー

2025エクセレンス認証

Wonderful view and attractive, comfortable accommodation

トリップアドバイザーの評価 4.0/5

Anne M トリップアドバイザー認証口コミ

I stayed for three nights in a deluxe king room with a fabulous panoramic view of the river, bridges including a pretty red arched one, motorways curving around, city buildings and the opposite bank where I spotted an attractive park which I had to visit! That side of the room was nearly all floor-to-ceiling windows, and I so much enjoyed the view both day and night. The accommodation itself was spacious, comfortable and well-designed. The lounge and desk chair were just the right height, there was a nice little marble-topped table, and a cool curve-shaped cabinet for the cups, glasses, tea, coffee, capsule machine (yay!) and mini bar snacks and drinks at the top, and the fridge below. I liked the curves in the ceiling and internal doorway too. There were lots of TV channels to choose from. A bit more info in English about using the TV remote would've been useful, but I saw some interesting Korean dramas. There was a tablet for hotel info, room service etc which worked well, as did the WiFi. The window drapes and curtains could be operated electronically or manually. The lights were operated from the bed and that also worked well. The desk had three types of plugs for phone charging but I found charging there was slow, and there was only one power socket suitable for my Australian adaptors (unless I pulled out the bedroom lamp or tablet cords, which I did as I had several devices to charge). The bathroom was good with a lovely round bath, separate shower, big marble benchtop and stone tiles. The toilet and shower doors were clear glass which might not suit everyone. I appreciated having bath crystals and body lotion (which not many hotels supply these days). Hotel bathrooms never seem to have enough towel racks and here the two hooks were being used for the provided bathrobes. There was a decent amount of shelving and clothes hanging space. There was a safe, set of scales, iron and ironing board, umbrella and fire extinguisher. Supplies like coffee capsules, teabags and toiletries were good quality. On the third day the housekeeping staff didn't supply a spare toilet roll. I don't know if this was an oversight or a policy on the last day to reduce theft, but it made me anxious in case I ran out. I expect though that I would've been given an extra one if I'd asked though. Staff were nice and spoke some English. I had one breakfast there and it was really good, a big buffet with a range of Korean and western choices, and a yummy cooked egg dish made as you waited. I had one room service meal which had a variety of dishes - mostly good but I found the pork spareribs tough. The cafe/takeaway pastry and sandwich shop in the lobby had great food. There were plenty of shops nearby. The hotel is not far from the Mapo Subway Station, and less than 15 minutes walk to Gongdeok Station where there's access to two metro lines, the AREX airport line and one other line. You can travel directly to central Seoul from there. Issues were minor and I'd be happy to stay again.

Great Hotel, Unforgettable Stay

トリップアドバイザーの評価 5.0/5

Traveler01630005291 トリップアドバイザー認証口コミ

For my four-day trip to Seoul, I chose the Naru MGallery Hotel for the first two days. Location: Beautiful scenery along the Han River. Conveniently located near Mapo Station, easy to access by métro. Room: River view room. The room was a bit small, but very clean and well-equipped. Welcome Gift: Very generous (2026 times better than the Fairmont across the street). Dining: I only tried breakfast. Definitely worth the price. Sports Facilities: There's a small gym and a standard swimming pool. Surprised to see an outdoor infinity pool, but unfortunately, it was only good for taking pictures in winter. Service: Excellent. Every staff member I encountered did their best. For example, in the breakfast restaurant, I asked for vinegar, and the manager immediately gave it to me. The next day, he recognized me and asked if I needed vinegar, which surprised me greatly. (Later I realized that Chinese vinegar is different from Korean vinegar.) Most noteworthy was Mme. Summer, the staff member at check-in. She was very attentive and detailed in explaining everything about the hotel check-in process—although I still didn't quite understand it afterwards. She also enthusiastically reminisced about her travel experiences in Shanghai, China. The chat was brief but enjoyable. As the saying goes, first impressions matter, and I'm grateful to Mme. Summer for making my first day in Seoul so warm and welcoming. There are 7 billion people in this world, but there are always some you can't forget and look forward to seeing again. I checked on TripAdvisor, and this hotel is ranked number one in Seoul. Based on my experience, it's not fake, you can rest assured to stay. If I have the chance to go to Seoul again, I will still choose the Naru MGallery Ambassador Hotel.

Dear Traveler01630005291, Warm greetings from Hotel Naru Seoul – MGallery. Thank you so much for taking the time to share your thoughtful and detailed review of your recent stay at Hotel Naru Seoul – MGallery. We are truly delighted to hear that you had such a memorable experience during your time with us. We are particularly pleased that you enjoyed the stunning river view from your room and appreciated the high level of service provided by our team. Summer’s attentiveness and personal touch are exactly the qualities we strive to offer our guests, and we are grateful for your kind words recognizing her efforts. It is our sincere hope that every guest feels as warmly welcomed as you did. Your feedback about our breakfast offerings and facilities is also much appreciated. We are pleased that you found value in the services provided, and we will continue to work diligently to maintain the high standards that made your stay so enjoyable. Should you have the opportunity to return to Seoul, we would be honored to welcome you back to Hotel Naru Seoul – MGallery. We look forward to the privilege of hosting you again and making your next visit even more memorable. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

My honest opinion.

トリップアドバイザーの評価 5.0/5

Navigator32002572210 トリップアドバイザー認証口コミ

My second time in the hotel and as always staff are great, My special thanks for amazing smile and service goes to angie, She's such a kind person and always made sure that everything was going well for me, Trully professional and helpful, And thanks for Layla,Pamela,Philip for great service, The hotel meets my expectations and everything was exceptional, The only thing I would suggest is creating a 24h dine in menu, Otherwise everything was great, I'll be coming back definitely.

Dear Navigator32002572210, Thank you so much for taking the time to share your thoughtful feedback. We are absolutely delighted to hear that you had another wonderful stay with us at Hotel Naru Seoul – MGallery, and that our team was able to meet your expectations once again. Your kind words about Angie are truly appreciated. We are grateful for your recognition of her exceptional service, and we will be sure to pass along your compliments to her. She, along with Layla, Pamela, and Philip, is dedicated to providing the highest level of service, and we are thrilled to know that their efforts contributed to making your stay enjoyable. We also appreciate your valuable suggestion regarding a 24-hour dine-in menu. Rest assured, we will take this into consideration as we continue to strive for continuous improvement in our services to better meet the needs of our guests. Thank you once again for your feedback and for choosing to stay with us. We look forward to welcoming you back on your next visit and providing you with another exceptional experience. Wishing you all the best, and we can't wait to see you again soon. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

お客さまの声 4.5/5

Yasufumi O. ファミリー - 確認済みレビュー すべて

日本語対応スタッフは居ませんでしたが、意思疎通はしっかりでき親切丁寧な対応をしていただきました。部屋も清潔で朝食も美味しく機会があればまた訪れたいホテルです。

Dear Mr.O., Warm greetings from Hotel Naru Seoul – MGallery. On behalf of all our team members, I would like to take a moment to thank you for choosing Hotel Naru Seoul – MGallery. It was our privilege to have had the opportunity to serve you during your recent stay. We continuously strive to deliver the highest quality of service and remain committed to providing exceptional experiences for all our guests. Hotel Naru Seoul – MGallery aims to be the preferred choice for both business and leisure travelers in Seoul by offering outstanding service and exceeding our guests’ expectations. We sincerely appreciate your valuable feedback, and should your travels bring you back to Seoul, we would be delighted to welcome you again in the near future. Simon Kim General Manager Hotel Naru Seoul – MGallery

Great stay at hotel Naru

トリップアドバイザーの評価 5.0/5

Dream41059707004 トリップアドバイザー認証口コミ

It was our first time staying at Hotel Naru and I’m happy we made the decision to stay at this hotel. We had the Han river view from the room which was great. Rooms were comfortable with bathtub. Concierge April was helpful in handling my baggage and ensured I had all of them upon check in as I stored half of my baggages at the hotel 4 days prior to my stay. Overall I enjoyed my stay at hotel Naru and would come back again.

Dear Dream41059707004, Warm greetings from Hotel Naru Seoul – MGallery, Thank you for taking the time to share your recent experience with us. We sincerely appreciate your kind words and the positive feedback regarding various aspects of your stay. We are delighted to hear that your first stay with us was enjoyable and that you were pleased with the Han River view and the comfort of your room. It is especially gratifying to know that our concierge, April, was able to assist you with your baggage and ensure a smooth check-in experience. Your generous feedback will be shared with her and will serve as a great source of encouragement. We sincerely look forward to welcoming you back in the future and remain committed to providing an even more satisfying and memorable stay on your next visit. Thank you once again for your thoughtful feedback. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

との提携 TripAdvisor

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