グランド メルキュール アンバサダー ホテル ＆ レジデンス ソウル龍山 5 つ星
お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 739 件のレビュー
グランド メルキュール アンバサダー ホテル ＆ レジデンス ソウル龍山
Cheongpa Ro 20 Gil 95, Yongsan Gu
300 m / 0.19 mi 3 min walk
700 m / 0.43 mi 12 min walk / 3 min drive
国際空港 1 - IATA コード
57 km / 35.42 mi 1 hrs 10 min drive
国際空港 1 - 正式名称
57 km / 35.42 mi 1 hrs 10 min drive
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モダンな雰囲気で、とても広いスイート。快適な最高級キングサイズベッド1台、独立したワークエリア、洗濯 / 乾燥機、フルキッチン、LED TV、無料インターネットを完備しています。大人2名様とお子様1名様までご宿泊いただけます。
Highly recommend Grand Mercure Hotel in Seoul
Q4197UJmichaelw ファミリー - トリップアドバイザー認証口コミ
Grand Mercure Hotel in Seoul has excellent hotel service. Areas where the services are excellent are services at the front desk, maid services, room services, fitness facility, staff at the front entrance to pickup your luggages. The staff here do their jobs well and in a very timely manner, making the hotel guests feel highly valued. I highly recommend staying at this hotel.
Dear Mr. Wu, Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and I would like to thank you for your precious time to share your experience with us. We are very pleased to see your positive and encouraging comments especially even you are currently staying with us in the hotel as long- term staying guest for a year. I have no doubt your compliments will go a long way towards motivation our staffs to continuously provide a premium service for our valued guests. Grand Mercure Ambassador Seoul Yongsan has always been committed to ensuring that higher standard of service and satisfaction is received by each one of our guests. Mr. Wu, we remain grateful for all the feedbacks received from our guests and yours are no exception. I would like to thank you once again for your time in sharing your thoughts and experiences with us. Best regards, Jennifer Song Assistant Front Office Manager
Amazing Hotel. Great customer service.
This is the best hotel I've ever stayed at. The customer service was amazing!!! Hotel was clean. There is a heated swimming pool, gym, sauna, spa, and virtual golfing. They reception is very helpful and great customer service!!
Dear Mr. Jeffrey_Argame, Warm greetings from Serviced Residences, Grand Mercure Ambassador Seoul Yongsan -Seoul Dragon City. Thank you so much for your wonderful comments during your stay. We are very excited to be a part of your trip and great to learn that your recent stay was enjoyable with room condition, attentive staffs, fitness facilities and locations, etc. We cannot be Grand Mercure Ambassador Hotel and Residences Seoul Yongsan without you. I do hope I will be given the pleasure to welcome you back to here in the not too distant future. Thank you. Best regards, Jennifer Song as Assistant Front Office Manager
D ビジネス - 確認済みレビュー すべて
Dear D, Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! We very much appreciate your comments regarding recent stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. We are delighted to read that you had a comfortable stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and looking forward to welcoming you back soon. Best regards, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Shino ビジネス - 確認済みレビュー すべて
Dear Mr. Shino, Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and taking your precious time to share feedback with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Excellent Long Stay
HWC0221 ファミリー - トリップアドバイザー認証口コミ
Stayed here for almost 6 months with my young children and immensely enjoyed our time. Service: mostly communicated with the Front Desk and Concierge Team who were all friendly, knowledgeable and professional. Had minor issues with Housekeeping, but they were always quickly resolved which is a great display of their attentive service. Overall, I would like to credit the Concierge Team (led by Mr. Jeff) who always went above and beyond to assist with my personal requests. Location: Hotel is very conveniently. It is connected to the iPark Mall which has EMart (a large grocery store), food courts and restaurants, as well as a variety of stores. The hotel is also connected to the Yongsan Station. Less than a 10 walk. Food: Tried the breakfast buffet, weekend specials, dinners at the Ala Maison and room service. Presentation and quality were always exceptional. We thoroughly enjoyed dining here. Amenities: Tried the pool and gym only. Both were very well maintained. Virtual golfing is available, but we didn’t try it. It seems quite popular, though. There is also the Sky Park at the rooftop which is a small open park. It is terrific for a read outside or to see the skyline and Han River. Many visitors take photos up here. Thank you to Grand Mercure for our very memorable stay. We will visit you again when the opportunity presents itself. :) The children misses you and the amazing staff!
Dear HWC0221, Warm greeting from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for taking the time to write such a lovely review about your 6 months stay. I really do have a team(Jeff, Chief Concierge) that pride themselves on delivering Tripadvisor award winning service, so I am very pleased to hear that you felt our service and facilities did not let you down. We strive to provide our customers with highest quality all the time and please stay tuned.☺️ Yours sincerely, Daeil Lee as Front Office Manager