イビスソウル明洞

Enjoyed our stay in this hotel that’s snack within Myeongdong. We booked a junior suite so the room was spacious unlike the usual smaller room in Ibis. The beds, one queen and one single bed, were comfortable and the room clean.

Stayed here 1 night with my wife and kid. The hotel room was small, parking is payable 15K won a night (with coming in and going out privileges) however there is limited parking and every time you want to drive out you need to inform the reception before. Reception is on the top floor. The rooms do not have a bath tub and the bed was average. No bidet which was surprising. We had been given a corner room but the wifi was so weak at that spot that it was frustrating. It was raining heavily when we were there but the hotel did not have any umbrellas to loan us. No worry you can buy some at the shopping area What was amazing was the location, you are right at the heart of myeongdong and close to subways and bus stops. Very convenient for travelling around. Many food choices in myeongdong. Lotte department store is just across the street. Hotel Room: 3 Stars (Small room, tight bath area, hard bed, no bath tub no bidet ) Room View: 4 Stars (View of Lotte Department store) Service of Staff: 3 Stars (A bit short handed as they have many guests and you might have to wait a while to be attended to) Lounges/Restaurants: NA Room Service: NA Location: 5 Stars (Near the shopping area, many transport options)

Checked in yesterday. We were given a decent room, then they offered us an "upgrade" eventhough we didn't ask for one and we ended being in a smaller room with smaller windows than the first... if you have read the reviews. You know the rooms are already tiny. Smaller windows means room is darker and with one of the lighbulbs not working, it is a dark room. That's not the worse... one of the beds has lost support on one side. The beds also have a musty smell. Tiny dark rooms are bad enough but not being to have a good night rest is not acceptable. After explaining to front desk, who promised to look into fixing the bed or changing the room, we came back today and they said the hotel is full. What about fixing the bed? On their booking website, the room rates included breakfast, on our first morning going for breakfast we found that they do not serve breakfast. When questioned, front desk said that because of the pandemic, they did away with the breakfast but it was not reflected. I do not understand why the cafe is open but they cannot do breakfast. This just seems like an excuse to cut corners. They have also changed the entrance. It's not reflected on Google map. So good luck to finding the place. And did I mentioned the shower head? It must be the tiniest one I have seen. Like 10cm wide? Disappointing even for an Ibis. If you are looking for a good night rest and a nice shower, staff and operations who fulfil their service promise, avoid this hotel.

Good location but after covid-19 pandemic hotel doesn’t have breakfast service. In my opinion, at least hotel should offer a meal box for platinum member or give extra point or any extra benefit cause of they cannot service the breakfast to customer

as a accor Platinum Member, got the benefits: early check-in, room upgraded to suite room, late check-out until 4pm & welcome drink. the front desk staffs were proficiency and helpful. haven't been here for about 4 years. noticed the part of the hotel been renovated. great location. the lunch set also recommended.