メルキュールアンバサダーソウル弘大 4 つ星

Dear Dennys C, Thank you so much for your kind words and for taking the time to share your experience with us. We’re absolutely delighted to hear that you enjoyed your stay and that our team left a positive impression on you. Your special mention of Lynn Yeo means a great deal — kind feedback like yours is a true source of motivation for all of us, and we will be sure to pass along your compliments to her. She will be thrilled to know that her efforts made such a meaningful difference during your visit. Regarding the air conditioning, thank you for bringing this to our attention. Our rooms are equipped with an energy-saving system designed to automatically adjust the air conditioning — once the room reaches the set temperature, the system temporarily pauses to conserve energy, and it will restart when the temperature rises again. We understand that this may sometimes cause the room to feel warmer than expected, and we’re currently reviewing ways to ensure better comfort while maintaining our sustainability goals. We truly appreciate your understanding and your helpful feedback. It was our pleasure to have you with us, and we look forward to welcoming you back in the near future. Warm regards, Jay Seong General Manager Mercure Ambassador Seoul Hongdae

Dear anthony m, Warm greetings from Mercure Ambassador Seoul Hongdae. Thank you very much for your wonderful and detailed review of your recent stay with us. We are truly honored to hear that you regard our hotel as the ideal place to be in Seoul and that our prime location in the heart of Hongdae allowed you easy access to all the vibrant experiences the neighborhood offers. We are delighted that you found your room comfortable and cozy, with soft beds providing the perfect rest after your day of exploring the city. It is also gratifying to know you enjoyed the stunning city views from the higher floors and appreciated the thoughtful touches such as the daily refreshed robes and slippers. Your kind words about the quiet rooms and the attentiveness of our staff mean a lot to us. We are especially pleased to hear that Lynn’s assistance and recommendations made a positive impact on your stay. We will be sure to share your compliments with her, as such recognition motivates our team to continue delivering heartfelt and personalized service. At Mercure Ambassador Seoul Hongdae, we strive to create a welcoming and comfortable environment where every guest feels cared for and valued. Your feedback inspires us to keep improving and ensuring that every visit is memorable. We look forward to the opportunity to welcome you back soon for another exceptional stay. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Dear Tour09861013140, Warm greetings from Mercure Ambassador Seoul Hongdae. Thank you very much for taking the time to share such a wonderful review of your stay with us. We are truly delighted to hear that you consider our hotel the perfect place to stay and that the convenient location and neat, pleasant environment met your expectations. It warms our hearts to know that Day Kim left such a positive impression on you. We take great pride in our team members’ dedication to making every guest feel at home, and your kind words about her smile and warm greetings will certainly be shared with her. Such feedback motivates our staff to continue providing heartfelt service with genuine care. At Mercure Ambassador Seoul Hongdae, we continuously strive to deliver not only comfort but also memorable experiences through attentive service and a welcoming atmosphere. Your satisfaction is our greatest reward, and we are honored to have had the opportunity to serve you. We sincerely look forward to welcoming you back on your next visit to Seoul, and we will do our utmost to ensure your stay is as comfortable and enjoyable as this one, if not better. Thank you once again for your thoughtful and encouraging words. Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Dear, Wayne C Warm Greeting Mercure Ambassador Seoul Hongdae :) We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and If you have a chance, please visit our hotel. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Dear. Rody o Warm greetings from Mercure Ambassador Seoul Hongdae. Thank you very much for your kind words and for taking the time to recognize the efforts of our team. We are truly delighted to hear that Ms. Day Kim was able to assist you so helpfully during your stay, especially with your transportation needs. Your appreciation for her attentive service will surely bring her great encouragement. We are also sincerely grateful for your kind mention of our manager’s prompt and hands-on response regarding your concern about the pillows. At Mercure, we take great pride in providing personalized service and attention to detail, and it brings us great joy to know that this made a difference in your stay. Your compliments on the warm hospitality and positive attitude of both team members will be shared with them and the entire team, as they serve as a wonderful motivation for all of us. We truly appreciate your support, and we hope to welcome you back for another enjoyable and comfortable experience in the near future. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae