メルキュールアンバサダーソウル弘大 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,691 件のレビュー

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説明

ホテルのその他の情報

  • 弘大とショッピングエリアやエンターテインメントエリアを探索するのに最適な拠点です。

  • 地下鉄 Hongik University 駅から徒歩 2 分です。

  • 客室内のエンターテインメントオプションには、IoT ルームコントロール、Chromecast、Bluetooth スピーカーが含まれます。

  • スーペリアデラックスルームには、上質のエジプト綿の寝具と無料のミニバーを完備しています。

  • 当ホテルは、便利な自動セルフチェックイン&チェックアウト機を導入しています。

当ホテルの客室

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ホテル所在地

メルキュールアンバサダーソウル弘大

144 Yanghwa Ro, Mapo Gu
04050 ソウル
韓国

GPS:37.555135, 126.922511

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

Tian mimi

<スイートドリーム & ハッピーマジックスペース> 最高のレシピをご用意しています。Tian mimi 幸せなスイートで思い出に残る時間をご提供します。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,691 件のレビュー

トリップアドバイザーの評価  5.0/5  500 件のレビュー

2024エクセレンス認証

AWESOME experience with Mercure!

トリップアドバイザーの評価 5.0/5

Roy L トリップアドバイザー認証口コミ

Checking into Mecure has been a wonderful experience, thankful to Sarah Lee. I wanted to call her out, because the check in was swift and concise, she was helpful in answering questions, and would be one of the reason for me to return! The location is great, and i would look forward to this hotel as my next stay again when I'm back to hongdae.

Dear Roy L, Thank you very much for sharing your wonderful experience with us! We are thrilled to hear that your check-in was seamless and that Sarah Lee provided such welcoming and helpful service. We truly appreciate your recognition of her efforts, and we will make sure to pass along your kind words – they will surely make her day! We’re also delighted that our location added to the enjoyment of your stay. Hongdae’s energy and convenience make it a great base for exploring, and we look forward to welcoming you back on your next visit. If there’s anything we can do to make your future stays even more memorable, please don’t hesitate to reach out. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

One of the best hotels I've booked!

トリップアドバイザーの評価 5.0/5

Rowena Wendy L ファミリー - トリップアドバイザー認証口コミ

This hotel is wonderful, one of the best I've stayed in. Room is spacious and immaculately clean. There are several USB outlets and regular outlets on the sides of the bed and desk. Bed is comfy with super fluffy pillows and comforter. Toilet flushes automatically and there is an electronic console for bidet, seat warmer, etc. They provide shampoo, conditioner, body lotion, and handwash but that's it. All Korean hotels no longer provide dental kits so we ended up buying at CU. There is a Kanu Coffee machine, mini fridge, and hair dryer though. Also unlimited free drinking water is available upon request. The location is top-notch. This hotel is near the Hongik University station and the bus stop. It is surrounded by shops, cafes, and restaurants. There is a convenience store and a pharmacy right across too. Their 24H coin laundromat is lovely. State of the art appliances, nice detergent, and Bounce dryer sheets. Our clothes were so clean and smelled so good afterwards. They had a flat iron and a clothes steamer too. The staff are all very nice and helpful. I just want to commend Ms. Lynn Yeo who went above and beyond. I booked airport transfer from Mercure to Incheon Airport and the driver DID NOT ARRIVE. He was a mainlander who got lost or whatever and texted us to wait ONE MORE HOUR during rush hour. Ms. Lynn tried to help us by calling the service operator but when things weren't looking so great she booked us a Kakao Taxi which arrived immediately so we made it to the airport on time. The taxi is also cheaper than all the Klook transfers listed. We love this hotel and would definitely stay there again when we go back to Seoul. Most Klook tours also have meet-ups at the Hongik University Station which is closest to us.

Dear. Animetric Thank you for sharing such a detailed and glowing review! It brings us immense joy to know that your stay with us was one of the best you’ve experienced, and we are grateful for your kind words about our rooms, amenities, and location. We’re delighted to hear that our spacious rooms and thoughtful features, like the USB outlets, comfortable bedding, and automatic bidet, contributed to your comfort. Your comments on the amenities provided are also appreciated, and we’re pleased you could make use of our complimentary water service. We understand that adjusting to the changes in standard provisions can sometimes be challenging, and we’re glad our team could make your stay as convenient as possible. Our location near Hongik University Station and the surrounding shops and cafes makes exploring the vibrant neighborhood so easy, and we're thrilled it added to your experience. Our 24-hour coin laundromat is also a point of pride for us, and we’re glad to hear you enjoyed the clean, fresh results! A special thank you for highlighting Ms. Lynn Yeo's efforts during the unexpected airport transfer issue. We apologize for the inconvenience you faced and are truly grateful for Lynn’s dedication in ensuring you reached the airport on time. Your feedback about her exceptional service has been shared with the entire team, and it will surely inspire us to continue going above and beyond for our guests. It was a pleasure to have you with us, and we look forward to welcoming you back whenever you return to Seoul. Please do not hesitate to reach out if we can assist with any future arrangements. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Kudos to Roddy!

トリップアドバイザーの評価 4.0/5

Daydream68252789974 トリップアドバイザー認証口コミ

Roddy Jung have give us a top notch experience from the first day when we check in. She is friendly and well knowledgeable on those place of interest and how we can get around. She even go for extra miles to hrlp us translate into korean for those place of interest. 5 star service indeed!

Dear Daydream68252789974. On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy. Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding. Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again. Warmest regards,  Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

駅から近い おしゃれ 清潔

お客さまの声 4.5/5

匿名 ファミリー - 確認済みレビュー すべて

スタッフも親切でとても快適でした エアコンの効きが悪かったのが残念

Yama Mura Y. 様 この度はMercure ambassador Seoul Hongdaeをご利用くださいまして誠にありがとうございます。 楽しい韓国旅行になれたでしょうか。 今回の宿泊においてお客様にご満足していただけたようでとても嬉しく思っております。 当ホテルはソウルのHongdaeの中心にございますのでどこへ行くにもやすく、繁華街中心にも近くて、買い物をするにもとても便利であります。 さらに当ホテルは日本をはじめ世界各国のお客様に快適にご滞在いただけるよう、施設とサービスにおいて乏ぼしいことのないよう力を入れております。これからもよりご満足していただけるように努力して参ります。お客様の又のご利用を嬉しくお待ちしております。 ありがとうございます。 Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Awesome Hotel and Prefect Staff (especially Mr. Jayden).

トリップアドバイザーの評価 5.0/5

ayom332 トリップアドバイザー認証口コミ

Great hotel for location, room quality, and friendly staff. Thank you so much to Mr. Jayden (front desk staff). Mr. Jayden was one of the most pleasant guy we have met in Korea. He is very accommodating and help me and my family in everything we need. Kudos to Mr. Jayden!

Dear. Ayo M. Warm Greeting Mercure Ambassador Seoul Hongdae :) We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and If you have a chance, please visit our hotel. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 3,823 件のレビュー 9.7/10 ロケーション
  • 2,806 件のレビュー 7.8/10 客室
  • 2,859 件のレビュー 9.2/10 サービス
  • 34 件のレビュー 8.6/10 インターネット
  • 1,249 件のレビュー 9.1/10 清潔さ
  • 703 件のレビュー 8.6/10 雰囲気
  • 275 件のレビュー 3.7/10 朝食

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