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ホテル ノボテル スイート アンバサダー ソウル 龍山 5 つ星

お客さまの声 4.4/5 998 件のレビュー

ALLSAFE認証ホテル

このホテルを予約

客室 1

人数
子供の年齢

ベストレートをお約束

使い方?
Accor Live Limitless

入会は無料です

このホテルを予約する際:

  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金は利用不可

ノボテル スイート アンバサダー ソウル 龍山
地図で見る
+ 22 サービス

ホテルのその他の情報

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with semi kitchen

  • Luxurious premier lounge

  • Panoramic river view and city view

ホテル館内および周辺のサービス

チェックインは15h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • 完全禁煙ホテル
  • エアコン
  • INCHEON有料サービス
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • ランドリーサービス
  • ブティック/ショッピング
  • コンシェルジュ
レジャーとアクティビティ
  • 屋内の温水プール
  • フィットネスセンター
  • サウナ有料サービス
ケータリング
  • 朝食有料サービス
  • レストラン3軒
  • バー2軒
  • ルームサービス
ビジネスサービス
  • 会議室7室
  • 会議/コンベンション
  • コピー/印刷サービス利用可能

ホテル所在地

ノボテル スイート アンバサダー ソウル 龍山

Cheongpa Ro 20 Gil 95
Yongsan Gu
04372 ソウル
大韓民国

電話番号: +820222237501

ファックス: (+82)222237778

チェックインは15h00からです

チェックアウトは12h00です

  • INCHEON INTERNATIONAL AIRPORT : 

  • 飛行機で

    INCHEON 57km / 35.42 マイル - シャトルバス有料

  • 電車で

    SINYONGSAN STATION 0.7km / 0.43 マイル

  • 電車で

    YONGSAN STATION 0.3km / 0.19 マイル

GPS:37.53177, 126.9631

当ホテルの客室

思い出に残る体験を!独立したラウンジとバスルームがある、デザインの素敵な広々としたスイートです。最高級の設備をご利用いただけます:キングサイズベッド 1 台またはシングルベッド 2 台、ワークエリア、洗濯機、乾燥機、電子レンジ、液晶 TV、無料インターネットを備えております。大人 2 名様とお子様 1 名様までご宿泊いただけます。

ジュニアスイート: キングサイズベッド1台

  • 最大人数: 3
  • 面積: 最小 40 / 431 sq ft
  • ビュー: 川側, 街側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • 衛星 / ケーブルテレビ
  • ワークデスク(...)

ジュニアスイート:シングルベッド 2 台

  • 最大人数: 3
  • 面積: 最小 40 / 431 sq ft

デラックススイート: キングサイズベッド1台

  • 最大人数: 3
  • 面積: 最小 66 / 710 sq ft
  • ビュー: 街側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • 衛星 / ケーブルテレビ
  • ワークデスク(...)
スイート

レストランとバー

FOOD EXCHANGE

お料理の種類: 多国籍料理

上質なグルメを終日楽しめる「フードエクスチェンジ」は、世界各地の活気ある食品市場をイメージしたビュッフェレストランです。広々としたダイニングセンターには、地元の文化やレシピを採り入れたバラエティ豊かなグルメ料理が並んでいます。

PREMIER LOUNGE

お料理の種類: 多国籍料理

Located on the 40th floor, the spacious Premier Lounge offers breathtaking views of the city. The perfect place for dinners, meetings and celebrations.

The 26

お料理の種類: 多国籍料理

The brasserie <THE 26> features a variety of food menus & cocktails. You can also enjoy a panoramic city view during the day and glittering night view in the evening.

PREMIER LOUNGE

非契約写真

40階の広々としたプレミアラウンジからは、街の素晴らしい景色を一望できます。ディナー、ミーティング、祝賀会に最適です。

MEGA BITES

非契約写真

レストラン「メガバイト」は、ロビーにあるカジュアルで自由な雰囲気のビストロです。生ビールと軽食のカジュアルダイニングがお楽しみいただけ、大切な方々と過ごす喜びが2倍になります。

ミーティングとイベント

会議室

  • 会議室の数:7

  • 最大サイズ:1,189 m²

  • 最大ご利用人数:1800 人

  • パーティの最大ご利用人数:790 人

詳細

お客さまの口コミ
ノボテル スイート アンバサダー ソウル 龍山

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

998 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.5/5

161 件のレビュー

2020 トリップアドバイザーのエクセレンス認証
2020エクセレンス認証

Best facilities and friendly service

トリップアドバイザーの評価 5.0/5

Sang Cheun P Business - 09/02/2021 トリップアドバイザー認証口コミ

The best facilities and overwhelming scenery are excellent. It also satisfies with a professional service system. However, the fact that two hairs came out of the room's towel indicates a decline in the quality of the room service. It wasn't like that before, but something seems to have changed recently. If they're more interested in the cleanliness of the room's equipment, i can say it's the best hotel.

Dear Sang Cheun P Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; there your feedback is important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regard and Thanks, Olivia Moon Front Desk Manager Novotel Suites Ambassador Seoul Yongsan.

excellent hotel

トリップアドバイザーの評価 5.0/5

haico v Business - 20/10/2020 トリップアドバイザー認証口コミ

excellent hotel close to yongsan station, which makes it easy to travel throughout Seoul. Rooms are very modern and comfortable. No noise and a good bed make it a pleasure to stay. Around the hotel all is quiet in the evening, so if you are looking for lively entertainment it's a 5 min taxi ride.

Dear haico v, We thank you very much for sharing your recent experience at Novotel Suites Ambassador Seoul Yongsan. We are glad that you enjoyed the proximity of Yongsan subway and train station, the modern and comfortable room and the quality of our bed. At Novotel, it is our commitment to provide exertional service and it is heartening to learn that you were wowed in your global experience with us. We look forward to welcoming you back in the near future! With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Friendly staff, but insufficient hardware.

トリップアドバイザーの評価 3.0/5

hoonssss 18/10/2020 トリップアドバイザー認証口コミ

I don't understand that there is no smart TV function and Netflix. I was also disappointed the brand of Bluetooth speaker in the room. Please increase the drink options at the lounge. But most of staff was nice and kind.

Dear hoonssss, Thank you for sharing with us your recent experience in the Novotel Suites Ambassador Seoul Yongsan. We are sorry for any inconvenience we have may caused you regarding the TV and the Bluetooth speaker in the room. Kindly note that our 55 Inch TV and Bluetooth speaker, are similar compare to others Novotel around the world following the standards. It is well noted concerning the drink options. Your comment has been shared accordingly in order to improve the quality of our service quickly. We are glad to learn that our staff was nice and kind. I will definitely share your kind words, and I am sure this will be the best recognition to them. You are more than welcome for another stay with us. Warm regards, Maxime Beyer Cluster Guest Experience Manager

穴場!

お客さまの声 5.0/5

Kazu ビジネス - 24/08/2020 確認済みレビュー すべて

コスパが良く、清潔でスタッフも親切です。冷蔵庫、ドラム洗濯機、トイレ、浴槽、シャワーブースのレイアウトも良い。立地も良いので、長期滞在するなら、ソウルでは一番じゃないでしょうか。サウナも人が少なくておすすめです。

Kazutaka S. 様 この度は、Novotel Suites Ambassador Seoul Yongsan でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Was good staying

トリップアドバイザーの評価 5.0/5

yundo01jung 21/08/2020 トリップアドバイザー認証口コミ

It was good experience. I could feel the hospitality from the hotel from the bigining. The room condition was good and food as well. The one thing.. Manggo Binggu was not available due to the sold out.. that thing I was little bit upset. Thank you for the service anyway.

Dear yundo01jung, We thank you very much for your feedback after your recent stay in the Novotel Suites Ambassador Seoul Yongsan. It is heartening to read your kind words such as ''was good staying'' or ''was good experience''. At Novotel, we strive for excellence, and we are delighted to see that all our efforts have been duly recognized. We are sorry for any inconvenience caused of the Mango Bingsu. Indeed, it is not available anymore, and we will definitely improve our communication on it. Once again, thank you, and we look forward to welcoming you back in the near future. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Great stay at Novotel Ambassador Seoul Yongsan

トリップアドバイザーの評価 4.0/5

Robert G 06/07/2020 トリップアドバイザー認証口コミ

Room and beds were comfy. Great location . . . walking distance to Yongsan Station, which is both a train and subway station, and to I-Park Mall, which has everything. Friendly staff. Special thanks to Mr. Maxime Beyer, the Guest Experience manager who gave us a personal tour. Pool was awesome and so was the fitness center. No complaints.

Dear Robert G, Thank you very much for your nice words. We truly appreciate and please, rest assured that I will share your praise of words with Maxime. You are more than welcome for another great stay at Novotel Ambassador Seoul Yongsan. With best regards, Sangjun Oh Cluster Hotel Manager Novotel & Novotel Suites Ambassador Seoul Yongsan

great hotel excellent stay.

トリップアドバイザーの評価 5.0/5

Rony K Business - 09/06/2020 トリップアドバイザー認証口コミ

The Novotel suites has excellent and modern rooms space and facility, I was upgraded to a very nice corner suite with nice living room and separate bedroom all in best and condition, its perfect for business and leisure easy to access via the near Yongsan KTX station. The hotel team is very supportive and helpful, Highly recommend defiantly revisit.

Dear ronnyco1, Thank you for taking the time to review our hotel after your recent visit in Seoul. It is a delight and heartening to read ''great hotel excellent stay''. We are glad to learn that from the modern room, the proximity of Yongsan KTX station, to the supportive and helpful team, you have enjoyed your stay with us. Please, rest assured that I will personally share your comments with everyone and I am sure this will be the best motivation to them. Do not hesitate to contact me at maxime.beyer@accor.com, during your next visit with us. We look forward to welcoming you back in the near future. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

It was a great service.

トリップアドバイザーの評価 5.0/5

pendo1040 Couples - 11/01/2020 トリップアドバイザー認証口コミ

I had a wedding and stayed for my departure. After getting married at the time of reservation, I left a message saying, "I can't go on my honeymoon and leave the country right away." Honestly, I didn't expect much. Because the service at Daegu Novotel was a mess on the day of the wedding, I didn't expect it. However, the room that had to be assigned to 36 floors was up on the 39th floor of Han River View and sent us wine and chocolate. And it was very kind.

Dear pendo1040, We are delighted to learn that we provided a great service during your stay in the Novotel Suites Ambassador Seoul Yongsan. Congratulations once again for your wedding! It truly warms our heart to read that we were able to meet your expectations and make your stay worthwhile. Thank you for sharing your kind words. We look forward to welcoming you back in our hotel! Don't hesitate to contact me at maxime.beyer@accor.com. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Heart of Seoul

トリップアドバイザーの評価 5.0/5

Yankee0482 Business - 13/12/2019 トリップアドバイザー認証口コミ

Perhaps one of the best hotels in South Korea - new, great amenities, wonderful food, and located nearby all the places you want to to see. Best part are the amazing views facing the Han River - you literally have a birds eye view of the entire city.

Dear Yankee0482, It is a delight to learn we are one the best hotel in South Korea. You wonderful words mentioning the great amenities, the wonderful food, the amazing view, are very heartening. Thanks you very much for sharing your comments with our TripAdvisor community, about your recent experience in our hotel. I will certainly share your comments with the team, and I am sure they will be glad to know that their daily hard work, striving for excellence, has been duly recognized. We hope to have a chance to welcoming you back in the near future. Do not hesitate to contact me at maxime.beyer@accor.com. With our warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

いつもフロントの親切な対応感謝いたします。

お客さまの声 4.5/5

シム ヒ. ビジネス - 25/11/2019 確認済みレビュー すべて

部屋に枕が2個、加湿器が準備出来ておいて感動しました。 無い時は頼みましたがいつの間にか最初から用意しています。

hyunsoo s. 様 この度は、Novotel Suites Ambassador Seoul Yongsan でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

Mediocre

トリップアドバイザーの評価 3.0/5

KC T Solo travel - 09/11/2019 トリップアドバイザー認証口コミ

-Toothbrush isn't free. I don't mind the extra 3dollar but it's not good to have to ask house keeping -40th floor lounge & fitness center is not in operation but some floor guides still says it's available -1st floor bar closes very early. I didn''t get my welcome drink when I checked in at 11:20PM. -Asides from the extra laundry machine and higher floor, the Novotel Suite isn't much different from the standard Novotel rooms. -Reception and concierge work like two independent organization. Reception will not answer any of your question about nearby restaurant/request for taxi but simply ask you to talk to Concierge immediately behind you but you have to repeat the same question again. -Accor reservation system did not include breakfast option. I would assume for such case the breafast is included by default but it's not.

Dear KC T, Thank you for taking the time to review your recent experience at Novotel. I read with a careful attention your review and present you our sincerest apologies for any inconvenience caused during your stay. Regarding our ecological program, kindly note that the toothbrush is not for free of charge. There is one, placed in the bathroom ready for use for 3,000 KRW. We always strive to provide the best service to our valuable guests hoping they will find it is worth the value. Once again, thank you for letting us know your comment and we will definitely review with the team to continue our improvement. We sincerely hope we will have the opportunity to welcome you back in the future when we strive to make your stay more seamless and enjoyable. Your sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

スタッフサービス

お客さまの声 1.5/5

匿名 カップル - 12/08/2019 確認済みレビュー すべて

特にフロントの女性の対応は最悪 愛想もなく他の客と同様の扱い その中でaccors デスクにいた外人男性は素晴らしいサービス 朝食も10:30までと案内しながら10:10に行くと10:00までと入れてもくれない。最悪の対応

Dear Yuichi F., Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Smart stay in Yongsan

トリップアドバイザーの評価 5.0/5

jeffreybZ1710UZ Business - 18/06/2019 トリップアドバイザー認証口コミ

My favorite hotel in Seoul, close to work and next to Korail train, subway station, movie theater, and restaurants. The suites have a washer/dryer combo which keeps my luggage light. Airport limo bus drops off and picks up at the hotel entrance. Excellent breakfast and executive lounge, hotel and rooms so new they look like I am the first person to stay. Staff is friendly, gym is great, best value in Seoul in my opinion.

Dear jeffreybZ1710UZ, It is a real pleasure to read your praise of words. We are glad you enjoyed the proximity to Yongsan subway/train station, the equipment in the suite such as the washing machine, the excellent breakfast, and the good service provided from our Heartist staff. Thank you for sharing your review with our TripAdvisor community. We look forward to welcoming you back in the near future. Do not hesitate to contact me at maxime.beyer@accor.com. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

もう少し周辺が開発されれば

お客さまの声 4.0/5

H. ファミリー - 05/04/2019 確認済みレビュー すべて

4人1部屋で宿泊できる貴重なホテルで、よく利用しております。 ホテルは新しくで綺麗ですが、周辺に何もないので、いささか不便を感じました。 また待機タクシーがいない事、施設内にCVS設置、2階から駅連絡橋のスムーズアクセスを要望致します。

Kazuyuki H. 様 この度は、Novotel Suites Ambassador Seoul Yongsan でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。 この度のご宿泊において、ご期待にお応えすることができず、大変申し訳ございません。 頂戴いたしましたご意見、ご感想をもとに、今後のサービス改善に必ず役立たせていただき、ご満足いただけるご宿泊をご提供できるよう、Novotel Suites では、スタッフ一同、より一層の努力を重ねてまいります。 この度は、アンケートにご協力いただき、ありがとうございました。 またのご宿泊を心よりお待ち申し上げております。 ありがとうございました。 Maxime BEYER Cluster Guest Experience Manager Novotel Suites Ambassador Seoul Yongsan - Seoul Dragon City

Good room, nice service

トリップアドバイザーの評価 5.0/5

Won Jin A Solo travel - 13/03/2019 トリップアドバイザー認証口コミ

The location is right near of the train, Metro station. Easy access to the hotel. Rooms are nice size with proper view. Service of the crew are very nice. Your loyalty of the Accor is highly valued. Once I tried room service, which was also very nice. This hotel will be on my priority list on my next stay.

Dear Won Jin A, We are delighted to read your kind comments, after your stay in the Novotel Ambassador Seoul Yongsan. Good to learn you appreciated the location near by Yongsan station, the rooms size and the view, the room service, and above all, the good service from our Heartist staff. Especially as you are a Le Club Accorhotels member and we thank you very much for your loyalty. At Novotel Yongsan, we always strive for the best recognition possible. Thank you for sharing your feedback. You are more than welcome for another stay with us in the future and please, do not hesitate to contact me at maxime.beyer@accor.com, if I could make your stay more comfortable and enjoyable. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

洗濯乾燥機、プールがよかった

お客さまの声 3.5/5

匿名 ファミリー - 08/01/2019 確認済みレビュー すべて

せっかくのミニキッチン、ナイフとお皿ぐらいは用意して欲しかった。2階から駅へ行く通路の出口の説明が初めわからなかった。ホテル内の説明、シャトルバス、など不足。でもまた行きたい、気に入りました。

Setsuko S. 様 この度は、Novotel Suites Ambassador Seoul Yongsan でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Maxime BEYER Cluster Guest Experience Manager Novotel Suites Ambassador Seoul Yongsan - Seoul Dragon City

Great Novotel

トリップアドバイザーの評価 5.0/5

rudy2810 Family - 02/01/2019 トリップアドバイザー認証口コミ

This is the First time I stay at Novotel Yongsan , and i got good service , warm Welcome from Mr Maxime Beyer as a Lobby & Quality Manager . I also got Room Upgrade and early check in , My membership as a Platinum Accor member highly valued at this hotel . I hope I will return to stay At Novotel Suites Yongsan on my upcoming holiday in South Korea. Thank you Very much for all Services.....

Dear Rudy D, Thank you very much for sharing your feedback on TripAdvisor after your stay at Novotel Suites Ambassador Seoul Yongsan. I am delighted to read your kind words. Especially that you felt welcomed as you are Platinum member and thank you very much for your loyalty. We always strive to provide the best hospitality we can to our Le Club members, and this is the best recognition we can have. Please rest assured that your comments will be shared with the entire teams. I will thank Maxime on the behalf of the hotel. Don't hesitate to contact him on maxime.beyer@accor.com should you need anything else. I look forward to welcoming you back in our hotel for another great stay at Novotel Suites. Warm regards, Sangjun OH Cluster hotel manager Novotel & Novotel Suites Ambassador Seoul Yongsan

Excellent Hotel

トリップアドバイザーの評価 5.0/5

801eugenel Family - 15/12/2018 トリップアドバイザー認証口コミ

The hotel is great in everything. Room is huge. Shower product was replenished daily.It’s near the train station. But it’s not really good for those who loves shopping as it’s not near to shopping street.

Dear 801eugenel, ''An excellent hotel, huge room, hotel is great in everything''. Thank you so much for sharing your nice words on TripAdvisor after your stay in the Novotel Suites Ambassador Seoul Yongsan! Your comments are the best motivation and recognition in our continuous quest of excellence. It is our sincere hope to have another chance, to welcome you back in our hotel again in the near future. At Novotel Suites ''Feel welcome''. With kind regards, Maxime BEYER Guest Experience Manager Novotel Suites Ambassador Seoul Yongsan
お客さまの声 4.0/5

匿名 ビジネス - 10/10/2018 確認済みレビュー すべて

清潔感があり、大変気持ちよく宿泊できました。まだ建設中?なためかもしれませんが、案内表示が少なく、部屋から会議場に行く通路も狭く、曲がりくねっているためにわかりにくくて苦労しました。しかも韓国語の案内しかなく、英語案内がないので、困りました。部屋の中の器材の使用法も韓国語による説明しかないため苦労しました。部屋にバスタブがなかったのは残念でしたが、フィットネスクラブはバス、サウナなども含めて充実していました。クロゼットが狭く、服が十分掛けられませんでしたし、収納棚も不足していました。ランドリーや炊事用器材は必要性が低く、むしろ邪魔でしたので、これらをはずしてクロゼットや収納棚を充実させた方が良いと思いました。外のイベントの音楽がややうるさかったです。

Dear Seiji N., I thank you for taking the time to share your comments on your most recent stay at Novotel Suites Ambassador Seoul Yongsan. I am sad to hear that your stay was less than memorable, and further apologize regarding the problems you encountered. We sincerely hope your experience with us this time will not stop you from choosing Novotel Suites Ambassador Seoul Yongsan again in the future. We hope that you will give us another chance to show you that we can do better since you last stayed with us. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

満足

お客さまの声 3.5/5

匿名 ビジネス - 24/09/2018 確認済みレビュー すべて

全体としては満足でした。

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