Rixos Premium Seagate 5 stars

Customer review rating (ALL Rating) 4.7/5 2,157 reviews

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Description

Hotel extras

  • Aquaventure Park

  • Largest Spa in Egypt

  • Upscale Suites & Villas

  • Most preferred family and kid-friendly hotel in Sharm el-Sheikh

Our accommodation(s)

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Hotel location

Rixos Premium Seagate

South Sinai, Nabq Bay
46628 SHARM EL SHEIKH
Egypt

GPS:28.0382366483, 34.4313179836

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,157 reviews

TripAdvisor Rating  5.0/5  5,838 reviews

Very disappointed would not return

TripAdvisor rating 3.0/5

LynnT903 Friends getaway - TripAdvisor review

Beautiful hotel grounds amazing staff very friendly can’t do enough for you people in suits quite ignorant!!! I am writing this review from a person with limited mobility this hotel is not equipped for it yes it as wheelchair access but very steep and slippery guests have barged and pushed there way through and to ride the buggy to different locations the Bus stop states for elderly and mobility well that’s a joke some people would not even move over for me to get on them!! The shows were missed because of high seating unable to access them paid a lot of money so feel very let down not many English guests and the music around the pool was very Arabic or Eastern European and on a loop so heard it about 5 times one day!! The food was nice but definitely not 5star the speciality restaurants were lovely tried nearly all of them and staff was lovely The entertainment pool was the best a big shout out to Ahmed what a lovely guy couldn’t do enough Had a issue with the room guest relations was very quick at resolving it so let’s hope I am able to keep my room on as I have an adapted bathroom and feel very save in it rooms are standard and clean

Great Service at the Pool

TripAdvisor rating 5.0/5

J-FED1209 Families - TripAdvisor review

We sat at the Family pool this afternoon and the lifeguard Ziad was very nice and good with the kids too. His English is very good and we felt very welcome! He also brought us towels and helped with the umbrella. We will come back to the same pool Whaddon tomorrow.

Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate! We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️The service and test of coctails in eintertaiment bar ❤️❤️❤️😂❤️❤️🤍🤍🤍🤍❤️❤️❤️❤️❤️

TripAdvisor rating 5.0/5

Karim S TripAdvisor review

Entertaiment bar the service and test of coctails all was so good thank’s for all the team thank’s for all rixos staff ❤️❤️❤️

Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate! We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,

Holiday

TripAdvisor rating 5.0/5

lesley p TripAdvisor review

Rawan in the lobby bar was amazing . Excellent service . Really friendly and a beautiful smile.. Lovely ambiance in this bar

Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate! We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,

Bad

TripAdvisor rating 2.0/5

Robertas n TripAdvisor review

Arrived at the hotel they gave us a room with not working telephone and balcony locks didn’t work.. they sorted us out in 1 hour which was rly slow I tried the room service and the food was the worst i ever had, just awful food Been only to a few restaurants because everything was fully booked for the whole stay i was there…. This was one of the worst holidays i have been and the last day lagoon pool was closed and we have no idea why they closed it that ruined our last day for sure This hotel is average at best in my opinion and way too many russian people that will try to talk to you in russian no matter what you say to them they still talk in Russian. 2 out of 5 from me

Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. This issue with food is purely an exception to normal practice. Please be assured that we are taking appropriate steps to resolve it. We will do our best to prevent this from happening again in the future. Kindly be informed that pool was closed for hygiene reasons as guest`s health is always our number one priority. We appreciate you sharing your comments, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 2,570 reviews 9.5/10 Location
  • 1,796 reviews 8.1/10 Room
  • 15,825 reviews 9.7/10 Service
  • 46 reviews 5.1/10 WiFi
  • 10,525 reviews 9.7/10 Food
  • 1,867 reviews 9.2/10 Amenities
  • 1,786 reviews 9.2/10 Vibe
  • 1,737 reviews 9.7/10 Bar

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