Ibis Styles London Gloucester Road

Prima locatie, zeer vriendelijk personeel. De kamers zijn aan de kleine kant, een douche nemen vraagt geduld gezien de zeer lage druk op het water. Ontbijt was correct.

Things started really badly. They could not provide room keys due to an IT fault which had apparently been going on for 2 or 3 days. We were told the only option was to download the Accor app. It was only once I'd done it that they told me they do have free WiFi! As it still wasn't providing a key, they kept insisting we needed to change the password etc. After 25 minutes we said we'd had enough so they agreed to manually let us into our room. Once in the room it became apparent that the app had a fault on it meaning we had wasted our time (and data). The room itself was cleanish and the bed was very comfortable. The miniscule bathroom was badly designed (in my opinion) with large sink which practically overhangs the loo. Poor quality, meagre flow shower. Basically feel that £220 was not well spent :(

I had a great stay! The staff was very friendly. I met 5 staff members over my 3 day stay and all were incredibly friendly and helpful, especially Erick, whom I met both checking in and checking out. The rooms were small but efficient, and extra clean. The woman who worked the breakfast area (I fortunately I can’t remember her name, but she is Portuguese) was such a joy to talk to. Breakfast was filling and had both wholesome and indulgent options. I would definitely stay here again on any future visit to the UK.

Poor hotel with basic amenities. The rooms for two people could only fit the bed. No slippers, no adaptors. All the difference was the receptionist Mr Sanjay who did everything he could to make us feel welcome and comfortable.

Mooie, gezellige kamer op perfecte locatie.