Ibis Styles London Gloucester Road 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.357 beoordelingen

Beste prijs
garantie
Ibis Styles London Gloucester Road - Image 1
Ibis Styles London Gloucester Road - Image 2
Ibis Styles London Gloucester Road - Image 3
Ibis Styles London Gloucester Road - Image 4
110 Cromwell Road, SW74ES Londen, Verenigd Koninkrijk

Omschrijving

Extras van het hotel

  • Centraal gelegen in Kensington - fantastisch voor winkels, restaurants en bars

  • Smaakvol ingerichte kamers geïnspireerd op de London Underground

  • Dicht bij het V&A-museum, de Royal Albert Hall en Hyde Park

  • Temperatuurcontrole in de kamer voor extra comfort

  • Gezinsvriendelijke kamers en huisdiervriendelijk

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES Londen
Verenigd Koninkrijk

Gps:51.495113, -0.184307

Telefoon
Fax +44 20 7373 1004

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Huisdieren welkom
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie

LOBBY BAR

De lobbybar valt onder de verantwoordelijkheid van de receptiemedewerkers. Hapjes en drankjes zijn de hele dag verkrijgbaar

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  1.357 beoordelingen

Avis-klantbeoordeling 3.5/5

Manon B. Gezinnen - ALL bevestigde berichten

Dear Manon, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our excellent breakfast and found the service from our team to be friendly. It's also good to know that the room on the second floor was more spacious and comfortable and that it better met your expectations. We sincerely apologise for the inconvenience caused by the air conditioning not working in your original room, especially during the recent heatwave, and for the discomfort of the smaller fifth-floor room. We understand how this affected your stay. Please be assured that we have informed our maintenance team about the air conditioning issue to ensure it is fully resolved. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind Regards, Muhammad Abdullah Faisal (Hotel Team Leader)

Avis-klantbeoordeling 1.5/5

Jan V. S. Gezinnen - ALL bevestigde berichten

Dear Jan, Thank you for taking the time to share your feedback following your recent stay with us. We truly appreciate your loyalty to the brand and understand that you chose to stay with us again based on a previous positive experience as you mentioned to me during our conversation. It is therefore especially disappointing to read that this visit did not meet your expectations, and I sincerely apologise for the issues you encountered. Please be assured that the concerns raised during your stay, particularly regarding the odour and air conditioning, were addressed immediately by the team. We are also grateful for your patience while we worked to find alternative room solutions and for your understanding in accepting the goodwill gesture offered at the time as a sign of our apology. Regarding the room size and layout, we regret that this did not meet your expectations. Due to the nature of the building, our room configurations can vary a little, and I can confirm that the rooms you stayed are double rooms as per your booking. In terms of pricing, we regularly benchmark our rates to remain competitive within the South Kensington area, though we fully understand that value is ultimately measured by the overall experience delivered. I am pleased to read your kind comments about our team, particularly the breakfast staff, and I will be sure to share your feedback with them. I am also pleased we were able to accommodate your last night here due to the issues you faced with the train. While I understand your disappointment, I do hope you might reconsider and allow us the opportunity to provide you with a much-improved experience in the future. Kind regards, Rodrigo Smania General Manager

Avis-klantbeoordeling 5.0/5

Renaat B. Vrienden - ALL bevestigde berichten

Dear Renaat B., Thank you very much for your positive feedback. We are pleased to hear that you appreciated our location and the friendliness of our staff. Your satisfaction is of great importance to us, and we look forward to welcoming you again in the future. Kind regards, ibis Styles London Gloucester Road

Avis-klantbeoordeling 4.0/5

Ruud L. Gezinnen - ALL bevestigde berichten

Dear Mr. L., Thank you very much for your positive review. We are pleased to hear that you enjoyed your stay and appreciate our location, rooms, and breakfast. We hope to welcome you again in the future. Sincerely, ibis Styles London Gloucester Road

Avis-klantbeoordeling 4.0/5

Dorine S. Zaken - ALL bevestigde berichten

Geachte Dorine S., Hartelijk dank voor uw positieve feedback over uw verblijf. Wij zijn verheugd te horen dat u onze centrale locatie en het ontbijt waardeerde. Wij begrijpen dat het incheckproces enige uitdagingen met zich meebracht, maar zijn blij dat dit naar tevredenheid is opgelost. Uw opmerkingen over de kamerindeling en opbergruimte zullen wij zeker meenemen in onze overwegingen voor toekomstige verbeteringen. Met vriendelijke groet, ibis Styles London Gloucester Road

Andere internetgebruikers beoordelen ons hotel

  • 1.266 beoordelingen 9.8/10 Locatie
  • 1.421 beoordelingen 6.3/10 Kamer
  • 1.087 beoordelingen 9.1/10 Service
  • 21 beoordelingen 7/10 Wifi
  • 599 beoordelingen 8/10 Ontbijt
  • 513 beoordelingen 7.5/10 Netheid
  • 301 beoordelingen 8.9/10 Sfeer
  • 17 beoordelingen 3.3/10 Bar en Dranken

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