ibis Styles London Gloucester Road 3 stars

Customer review rating (ALL Rating) 4.2/5 1,795 reviews

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ibis Styles London Gloucester Road - Image 1
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110 Cromwell Road, SW74ES LONDON, United Kingdom

Description

Hotel extras

  • Centrally located in Kensington - fantastic for shopping, restaurants and bars

  • Tastefully decorated rooms inspired by the London Underground

  • Close to the V&A Museum, Royal Albert Hall and Hyde Park

  • In-room temperature control for added comfort

  • Family-friendly Rooms & Pet Friendly

Our accommodation(s)

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES LONDON
United Kingdom

GPS:51.495113, -0.184307

Telephone
Fax +44 20 7373 1004

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Lobby Bar

Relax and unwind in our cosy Lobby Bar, where an excellent choice of drinks and snacks are served throughout the day. The perfect spot for all occasions, open 24 hours for hotel guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,795 reviews

TripAdvisor Rating  4.0/5  435 reviews

Certificate of excellence 2024

Easy, quick and central

Customer review rating 5.0/5

Giovanna Couples - Confirmed reviews ALL

We had to book a last minute stay and this place was perfect. It was surprisingly quiet for how central it is, the team was fantastic and it has a lovely chill out and reception area.

Dear Giovanna, Thank you for such a positive review. It's wonderful to hear that our central location and the atmosphere of ibis Styles London Gloucester Road met your expectations and contributed positively to your experience. Our team will be delighted to know they made your stay special. We are also pleased that the cleanliness of our hotel lived up to your standards. Maintaining a clean and welcoming environment is a priority for us, and it's rewarding to know our efforts are noticed. It would be our pleasure to have you return on another occasion. Very best wishes, ibis Styles London Gloucester Road Team

Good location opposite Tube Station

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were very good and efficient Room was cramped and on the fifth floor. The lift only went to the fourth floor. I’m am a 70 year old pensioner and access with luggage was challenging There was only one very small limited opening window in the room and poor air conditioning. The room decor was satisfactory

Dear Ronnie, Thank you for sharing your experience with us. We're pleased to hear that you found our location convenient and that our staff provided efficient service during your stay. We apologize for any inconvenience you experienced due to the size of the room and its location on the fifth floor, especially considering the lift only goes up to the fourth floor. We understand that this must have been challenging, particularly with luggage, and we regret any discomfort it caused you. Your feedback regarding the limited window size and poor air conditioning is duly noted. We strive to provide comfortable and well-appointed accommodations for all our guests, and we apologize that the room did not meet your expectations in this regard. Thank you again for sharing your feedback with us. We value your insights and hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable stay. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Kindest regards, ibis Styles London Gloucester Road Team

Charming hotel

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Well located close to an Underground station, this hotel offers great value. The staff is friendly and helpful. The building has a charming and trendy interior.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted that you appreciated the stylish decor of our hotel and found our location to be ideal. Our team works hard to always go above and beyond to deliver a memorable experience, and it seems we were able to do just that; your feedback will encourage us to keep up the good work. The entire team looks forward to welcoming you back. Kindest regards, ibis Styles London Gloucester Road Team

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

People very nice, bathroom water was hard to control and air temperature in our room fluctuated throughout the evenings

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that you found our team to be very nice, as we strive to provide friendly and professional service to all our guests. We regret to hear about the difficulties you experienced with the water temperature control and the air conditioning in your room. Your comfort is our top priority, and we are sincerely sorry that these aspects did not meet your expectations. Please rest assured that we will look into these matters to ensure a more consistent experience for our guests. Thank you for choosing ibis Styles London Gloucester Road for your visit to London. It is heartening to receive recognition for our service, and we hope to have another opportunity to host you in the future. The entire team looks forward to welcoming you back. Kindest regards, ibis Styles London Gloucester Road Team

Well located, pleasant stay.

Customer review rating 4.0/5

Murray M. Couples - Confirmed reviews ALL

We enjoyed our stay and the staff were very pleasant.

Dear Murray, Thank you for taking the time to review your stay. We are delighted to hear that you found our location well-suited to your needs and that our staff's service contributed positively to your experience. Our central Kensington location and dedicated team are indeed among the aspects of ibis Styles London Gloucester Road we are very proud of. However, we regret to hear that the room size and the bathroom did not fully meet your expectations. We strive to provide comfortable accommodations and while our rooms are designed to efficiently utilize space in our Victorian building, we understand that preferences on space can vary. Regarding your bathroom experience, we continually work to enhance our facilities and appreciate your insight as it guides our improvement efforts. Rest assured, our commitment to providing a memorable and enjoyable stay remains unwavering. We are grateful for your recommendation and it would be our pleasure to host you again, ensuring a stay that's even more comfortable and satisfying. We are looking forward to welcoming you again. All the best! ibis Styles London Gloucester Road Team

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Other web-users rate our hotel

  • 1,570 reviews 9.8/10 Location
  • 1,853 reviews 6/10 Room
  • 1,424 reviews 8.8/10 Service
  • 34 reviews 8.7/10 WiFi
  • 720 reviews 7.6/10 Breakfast
  • 671 reviews 7/10 Cleanliness
  • 446 reviews 6.4/10 Amenities
  • 377 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.