Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 356 reviews

Raffles London at The OWO - Image 1
Raffles London at The OWO - Image 2
Raffles London at The OWO - Image 3
Raffles London at The OWO - Image 4

Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  356 reviews

Great Service and Nice Spa

Customer review rating 4.5/5

Xg Business - Confirmed reviews ALL

Staff is very courteous. Some of the restaurants ate very nice. Overall quality is great

Dear Mr. G., Warm greetings from The Old War Office, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your stay with us. On behalf of all of our Team here at Raffles London, we would like to extend our most sincere gratitude once again for your feedback. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. Wishing you a pleasant day ahead. Yours sincerely,

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Attention to detail.

Dear Mr. G., Warm greetings from The Old War Office, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your stay with us. On behalf of all of our Team here at Raffles London, we would like to extend our most sincere gratitude once again for your feedback. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. Wishing you a pleasant day ahead. Yours sincerely,

Exceptionally exceptional

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Outstanding in every way

Dear Mr T., Warm greetings from Raffles London, Thank you very much for your feedback. We truly appreciate reading that you had an outstanding experience with us. We will share your kind words with the entire Raffles team including Natalia at Saison. We are looking forward to be welcoming you back in the future for your next stay in London, Kind regards, Florian Mendes Assistant Front Office Manager

Great Stay

Customer review rating 5.0/5

Sohan P. Business - Confirmed reviews ALL

The service and friendly staff are exceptional.

Wonderful Stay

Customer review rating 5.0/5

James M. Couples - Confirmed reviews ALL

We have been eagerly awaiting a stay at Raffles London and it certainly didn't disappoint! Our experience from checking in, to touring the incredible history of the building, to making use of its wide range of facilities and to then checking out, was of the highest quality throughout. Your entire team we encountered were wonderful and are an absolute credit to the Raffles brand - with particular mention to be made of Amandine, Felicia, Emile, Marina and Benedict!

Dear Mr M., I hope this message finds you well and filled with the warmth of cherished memories from your recent stay at The Old War Office. Allow me to extend my heartfelt gratitude for your support and for taking the time to share your positive feedback with us. Your insights hold immense value in our ongoing quest to refine and elevate our legendary service. It brings us great joy to learn that your recent stay with us was as delightful, especially reading all of our team member you have mentioned. At Raffles London, our mission is to ensure that every moment of your time with us is filled with wonderful memories. Your satisfaction is the ultimate reward for our dedicated team. We will be looking forward to welcoming you back, Kind regards, Florian Mendes Assistant Front Office Manager

Other web-users rate our hotel

  • 94 reviews 9.7/10 Location
  • 120 reviews 8.6/10 Room
  • 280 reviews 9.4/10 Service
  • 124 reviews 9.6/10 Amenities
  • 97 reviews 9.8/10 Vibe
  • 82 reviews 8.7/10 Food
  • 40 reviews 10/10 Bar
  • 36 reviews 9.3/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in London