Mercure London Bloomsbury Hotel 4 stars

Rooms small (which some of them in central London are), but worn. Bed very soft, furnishings worn, can hear TVs from other rooms, Feels like 3+. The price was cheap so fair enough but wouldn't stay here again.

No instant hot water. According to the receptionist, you need to let the shower run for at least 20mins. First night, I had to bathe with almost cold water. The following morning, after running the shower for more than 20mins and couldn't wait, I had to enter the shower and bathe with Luke warm water. There is black mold around the shower tray; disappointing to see this in a 4 star hotel. The carpet in the hallway is even cleaner and better looking than the one in the room I stayed. What a shame for a 4 star hotel.

As you say - well located for access to the University Hospitals which is where I needed to go, the service was good given the covid restrictions however the reservation was a bit messed up but I don't think it was only due to the Mercure staff / system, anyway it was easily rectified.

Better than my last stay

Room was small and dated, bed was a bit limp and the aircon didn't shut off with the remote so had to unplug it

peaceful nights sleep! Great location and very clean!

Shocking, room was too hot asked why air conditioning wasn’t working , called reception was told it was switched off and to open the windows! On a main road with heavy traffic! Shower was cold and had no pressure unable to wash hair! Asked for some mugs so I could make a cup of tea was given paper cups! 4 star I don’t think so . My son was in hospital we had to stay another night so we booked another hotel for £45 including breakfast. I paid £169 for the stay with you and this was no where near value for money.

We only stayed one night my wife had to go for a MRI scan National neurological hospital Queen Square this hotel is very handy being just around the corner

I arrived quite late & had quick check in

I stayed for one night only and booked a double room single occupancy. I have found that the single rooms are too small

Only sanitiser was on front desk. There was a new container by floor 3, but not in use. None in room. Surfaces in room did not appear to have been sanitised and I had a very stained upholstered chair in my room which I covered with a bath towel in order to use. I didn’t see anyone sanitise lift buttons or door handles during my stay. Staff on front desk were helpful as far as their rather limited English went. Breakfast bag had a good selection and location was ideal for my hospital visit.

Sorry that there could be no restaurant breakfast. Brown bag of grub of breakfast left a lot to be desired on one of two days.

I can’t really fault the hotel....it was ‘fine’ the decor is very dated and the room quite small. Not sure what perfume/air freshener is used in the lobby and stairwells but it is over powering. Power sockets nowhere near the bed is a bit annoying. Not sure how hotel chains like this will survive. I stayed in the premier inn kings cross before this and it was a gorgeous hotel and lovely room and £40 per night instead of the £80 here. Take note or I fear the future will not be bright. Sorry if this seems negative like I said the room did what it said on the tin just the competition are doing far better and cheaper!

My daughter had an appointment at great ormond Street, 3 minutes walk... whilst there we also wanted to show her the sights of London, lots of major tourist hotshots locations within 30 minute walk.

These very strange times The Bloomsbury staff were exceptional explaining all the required protocols and always with a smile. Especially as my stay involved daily hospital visits.