Mercure London Bloomsbury Hotel 4 stars

Customer review rating 4.1/5 8,224 reviews

ALLSAFE approved hotel

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Mercure London Bloomsbury Hotel
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Close to four major rail terminals, including St Pancras

  • Within five minutes' walk of two underground stations

  • Grab & Go breakfast available

  • Nearby landmarks include the British Museum and Covent Garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • ConciergePaying
Catering
  • BreakfastPaying
  • Room service
Leisure and activities
  • Fitness centre (nearby)
  • Boat excursions
Business services
  • 1 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure London Bloomsbury Hotel

130 134 Southampton Row
WC1B 5AF london
united kingdom

Tel: +442078333691

Fax: (+44)20/78373485

Check-in from 14h00

Check out up to 12h00

  • BUS :  68/168/91/59 SOUTHAMPTON ROW

  • RUSSELL SQUARE :  PICCADILLY RUSSELL SQUARE

  • By plane

    HEATHROW At 24.14km / 15 miles

  • By train

    EUSTON At 1.13km / 0.7 miles

  • By train

    ST PANCRAS EUROSTAR At 1.45km / 0.9 miles

GPS :51.520798, -0.123307

Our accommodation(s)

Standard room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Small double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room with 1 kingsize bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 3 single beds

  • Max. number of persons: 3
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 27

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure London Bloomsbury Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

8,224 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,699 reviews

Perfect for my needs

Customer review rating 5.0/5

Katie Business - 04/04/2021 Confirmed reviews ALL

Easy stay, loved my room. Few things need fixing here and there but overall great. Fire alarm went off at 14:30 one day, shame I was doing a night shift, this could maybe be moved to earlier or later? Also, the air fresheners in the hallway are really strong. But otherwise I loved my stay here, staff friendly and helpful and cleaners always willing to help out despite the challenging times. Thanks!

Great location for my needs.

Customer review rating 5.0/5

Stephen Y. Business - 28/03/2021 Confirmed reviews ALL

Satisfied.

Dear Mr Y., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Thibault

Perfect location for new job

Customer review rating 4.5/5

M A. Business - 28/03/2021 Confirmed reviews ALL

Efficient service and helpful staff

Dear Mrs A., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault

Close access to hospital

Customer review rating 4.5/5

John M. Friends - 22/03/2021 Confirmed reviews ALL

No issues - good service

Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault

Clean, efficient check in

Customer review rating 4.0/5

Gn Business - 22/03/2021 Confirmed reviews ALL

Ideally located, very clean, large bed, competitively priced.

Dear Mr N., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault

Disappointed

Customer review rating 3.0/5

P C. Business - 21/03/2021 Confirmed reviews ALL

Covid restrictions meant food and facilities were limited, but the overall condition of the room was a disappointment. Air conditioning unit turned on but didn’t function, hot water was tepid, windows were dirty ( on the outside) and bathroom tiling was dirty. Paint was also flaking off the bottom of the bathroom door.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to the concerned departments to fix it and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thibault

Great Stay

Customer review rating 5.0/5

P G. Couples - 20/03/2021 Confirmed reviews ALL

Lovely receptionist when checking in, very helpful. Excellent room Excellent Covid precautions

Dear Mr G., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault

Tired and noisy room

Customer review rating 2.5/5

Anonymous Business - 12/03/2021 Confirmed reviews ALL

The room I was allocated was very tired in terms of decor.The net curtains brown with dirt. The bedside light the far side of the bed had a bulb missing and the shade loose. I couldnt have the window open due to the noise either from a generator or air con unit. I found the corridor noisy from other guests who were in and out of their rooms during the night, and was told on departure by the staff that there was nothing they could be do about it. Funny as it has always been addressed in other Accor hotels if other guests are causing disturbances during the night. There was a sense of I cant be bothered by the staff.

Dear Ms R., Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. At the current time, we are open for key workers only. We mainly accommodate NHS staff working in the hospitals nearby, they are on call 24h so they have to leave the hotel sometimes at the middle of the night. I am sorry it disturbed your rest We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thibault

Well located but not welcoming and TV did not work and towel rail cold.

Customer review rating 2.5/5

Gwyneth O. Solo - 11/03/2021 Confirmed reviews ALL

A well placed hotel spoilt by unwelcoming service and non or badly functioning essentials. Very few rooms being used so one would hope they would be checked for functioning TV and towel rail, neither of which worked. I was offered another room that faced a wall but tv was also not functioning there. No one offered to just come and try it. I appreciate no engineer on tap but surely all rooms intending occupation should be checked for these things? Such a pity. Would not stay again. i was going to a funeral and would have like a little tv 'company'! Gwyneth

Dear Gwyneth O., Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, thibault

Disappointed

Customer review rating 1.5/5

Hospital G. Solo - 26/02/2021 Confirmed reviews ALL

Needed to stay recently for some hospital visits. Chose Mercure as thought it'd be nicer than a Travel lodge or Premier inn. Very disappointed. Hard to find staff at most times. Kettle in the room but no tea/coffee/milk/cup and couldn't find anyone to ask. Some parts of room visibly dirty. Most parts of the room chipped/scuffed/tired. One small bottle of shower gel available - no hand soap, anything else. People could be clearly heard all night in nearby rooms. Paint missing from multiple points on communal stair well.

Dear Emma, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional g. experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Thibault
Customer review rating 4.5/5

Anonymous Business - 22/02/2021 Confirmed reviews ALL

Efficient

Dear Ms N., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault Front Office Manager

Great location, walking distance to my place of work.

Customer review rating 4.5/5

Stephen Y. (. Business - 20/02/2021 Confirmed reviews ALL

Great. Very quiet and peaceful.

Dear Mr Y., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Thibault Front Office Manager

Good stay

Customer review rating 4.0/5

Tom Solo - 30/01/2021 Confirmed reviews ALL

Rooms were nice, staff were friendly. Beds were comfy. My room was a little bad for WiFi signal but that was my only issue. Good value for money

Dear Mr A., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault Front Office Manager

Nice location

Customer review rating 3.0/5

Liam Business - 28/01/2021 Confirmed reviews ALL

I stay at MLBH once a week. It is located in close location to where I work. Frankly speaking it is one of those places which is difficult to describe as I have neither bad experience nor good. Receptionists are friendly and helpful. Rooms better to provide charger sockets. Interior design used quite dark and claustrophobic colours considering the room sizes. TV’s not good size and right location means I prefer my laptop. Facilities are not adequate for a night stay. For example towels are to small for showers. No slippers, and no facilities for a simple snack and drinks at rooms.

Customer review rating 3.5/5

Mark J. Business - 26/01/2021 Confirmed reviews ALL

Was ok, requested an invoice but was unable to get one as working on the system. That was on Saturday, its now Tuesday and have still not received it.

Dear Mr J., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault

Well located

Customer review rating 5.0/5

Raymond A. Couples - 20/01/2021 Confirmed reviews ALL

I’ve stayed at this hotel several times and have always been very satisfied the location is very good for hospital appointments they are all within easy reach plus ideal for shopping

Dear Mr A., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault

We love the Mercure

Customer review rating 5.0/5

Rob D. Business - 12/01/2021 Confirmed reviews ALL

Lovely staff, comfy beds. And the breakfast is a nice touch.

Customer review rating 1.5/5

Anonymous Business - 09/01/2021 Confirmed reviews ALL

I stayed here after a long shift at work. One I got to the room. The tv remotes didn’t work and there was no hot water when having a shower. This was the same in evening and morning. When I went to report in morning no one was around.

Dear Ms P., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I will report this to our Maintenance team. We work hard to deliver a good guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Thibault Front Office Manager

Ideal locations

Customer review rating 5.0/5

Megan S. Business - 05/01/2021 Confirmed reviews ALL

Perfect locations for me to get to work. Comfortable, clean rooms with lovely helpful staff.

Dear Mrs s., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault Rocamora Front Office Manager

Very welcoming during this unpredictable period

Customer review rating 5.0/5

Antonio Business - 26/12/2020 Confirmed reviews ALL

I felt secured and had a nice check in. Everything explain about the new covid rules. The room was clean and functional

Dear Antonio, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault r. Front Office Manager

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