Mercure London Bloomsbury Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 2,811 reviews

Mercure London Bloomsbury Hotel - Image 1
Mercure London Bloomsbury Hotel - Image 2
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Mercure London Bloomsbury Hotel - Image 4

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Full English Breakfast available daily.

  • Within five minutes' walk of Russel Square and Holborn Tube and 10 mins walk to Euston

  • Boardroom for up to 16 delegates available

  • QR code food service . Food can be eaten in the restaurant, bar or collected and taken to room

Our accommodation(s)

Hotel location

Mercure London Bloomsbury Hotel

130 134 Southampton Row
WC1B 5AF LONDON
United Kingdom

GPS:51.520798, -0.123307

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERCURE BLOOMSBURY BAR

Non contractual photo

Informal bar area to grab a drink and bar snack or simply sit and read a book or catch up on work with free WiFi.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,811 reviews

TripAdvisor Rating  4.0/5  2,830 reviews

Huge nosiy air-conditioning unit outside our room.

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Our 1st floor window opened onto a roof with a huge air-conditioning unit. This unit was extremely loud and constant the entire evening. When asked by the staff on reception if everything was OK we did complain about our lack of sleep. The reception staff shrugged off our complaint by saying they themselves had stayed in that room and that the noise wasn't that bad. We then asked to speak to a manager, not something we'd usually do, but no-one was available. We were assured someone would call us in the coming day, two days later and we've had no contact. Apart from this lack of sleep the hotel was relatively clean but very tiered and in need af refurbishment.

Dear Wliiliam, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Adriana

Good service, clean rooms, minor repairs needed

Customer review rating 4.5/5

Hjm Families - Confirmed reviews ALL

Friendly and competent service. Room had several issues. Phone and TV did not work. AC took a long time to cool. Bathroom door squeezed, All were repaired when brought to the staff’s attention

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Ng Operations Manager

Very very very poor. NO FRIDGE!!

TripAdvisor rating 2.0/5

mscollins2018 Business - TripAdvisor review

Shabby, tiny room. Filthy net curtains. Dodgy electrics burning my hand on a plug when removing it from a socket. Tiny bathroom and you can’t even sit straight on the loo. Ditto the shower - I’m average height and build but couldn’t stand facing the shower. No water provided despite my booking email telling me there was. Towel rail broken and electrical fitting loose. Floor slippery: no bath mat: No disability access. NO FRIDGE IN ROOM - had to beg for an ice bucket to keep milk cool: milk provided in sachets left exposed to sunlight and curdled. Some of the reception staff very rude: only good thing were the staff in the breakfast room. Overall very poor, not worth the money, AVOID!

Dear mscollins2018 I'm truly sorry to hear about the numerous issues you encountered during your stay, Your experience is certainly not reflective of the high standards we aim to provide. We have shared your feedback with the team to make improvement and avoid a reoccurrence. Kindest Regards, Simon

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Within walking distance of Holborn station, theatres and restaurants. Room clean and comfortable

Dear Deborah P., I'm glad to hear that you found the location convenient, with easy access to Holborn station, theatres, and restaurants. It's great to know that your room was clean and comfortable, providing a pleasant stay. If you have any other feedback or need assistance with anything else, feel free to let me know. I'm here to help! Kindest Regards, Adriana

Great location

Customer review rating 4.0/5

Richard B. Solo - Confirmed reviews ALL

Clean and service was great. Will stay again.

Dear Richard , We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. I'm glad to hear that you had a positive experience with the location, cleanliness, and service during your stay. It's wonderful to know that you are considering staying again in the future. If you have any other feedback or need assistance with anything else, feel free to let me know. I'm here to help! Kindest Regards, Adriana

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Other web-users rate our hotel

  • 1,097 reviews 9.6/10 Location
  • 1,820 reviews 5.6/10 Room
  • 1,403 reviews 8.5/10 Service
  • 48 reviews 6.6/10 WiFi
  • 1,066 reviews 4.3/10 Comfort
  • 636 reviews 6.9/10 Cleanliness
  • 579 reviews 7.9/10 Breakfast
  • 267 reviews 4.6/10 Vibe

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