Mercure London Bloomsbury Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 2,663 reviews

Mercure London Bloomsbury Hotel - Image 1
Mercure London Bloomsbury Hotel - Image 2
Mercure London Bloomsbury Hotel - Image 3
Mercure London Bloomsbury Hotel - Image 4
130 134 Southampton Row, WC1B 5AF LONDON, United Kingdom

Description

Hotel extras

  • Great Central Location for shopping, theatre & sight seeing

  • Restaurant & Bar open daily serving breakfast, lunch and dinner

  • Within five minutes' walk of Russel Square and Holborn Tube and 10 mins walk to Euston

  • Boardroom for up to 16 delegates available

  • All Loyalty scheme for direct booking

Our accommodation(s)

Hotel location

Mercure London Bloomsbury Hotel

130 134 Southampton Row
WC1B 5AF LONDON
United Kingdom

GPS:51.520798, -0.123307

Telephone
Fax +44 20 7837 3485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERCURE BLOOMSBURY BAR

Non contractual photo

Informal bar area to grab a drink and bar snack or simply sit and read a book or catch up on work with free WiFi.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,663 reviews

TripAdvisor Rating  4.0/5  2,843 reviews

no hot water!

Customer review rating 1.5/5

Claire Business - Confirmed reviews ALL

there was no hot water for many hours, from the evening, and not at all all morning. No warning from the hotel. Totally unacceptable for the high price I paid. No reimbursement nor compensation proposed by the hotel at any time, not even an excuse at check-out time. When calling the reception (not easy, no phone in the room, no telephone number indicated in the app, I have to open my computer to find the phone number in internet), I was told to wait another 1/2h, but well, I was already late to go for work. Really not nice after a night in a mattress full of dust mites (I am allergic, this is in my file).

Dear Laure L., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Magda

Good hotel

Customer review rating 4.5/5

Phil H. Couples - Confirmed reviews ALL

The staff we met were welcoming and helpful. The room was comfortable

Dear Mr. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tanya

Good location, friendly service.

Customer review rating 3.5/5

Alexander T. Couples - Confirmed reviews ALL

The hotel is strong 3 stars. Staff were very friendly and helpful. Near by hotel are number of good coffe shops,restaurants and pubs. We had room with king size bed and only minus of all experience in hotel was my side super soggy mattress. After first night I leted know to reception what I had a problem with sleeping during the night. They tried hard but didn't find new room for us or new replacement for my side of mattress (two parts of king mattress).

Dear Mr. T., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Tanya

Ideally located and high standard

Customer review rating 4.5/5

Jochen G. Solo - Confirmed reviews ALL

Great for short stay, even longer stay, only downside is that I didn't see a minibar in the room, I would expect a minibar in a Mercure hotel.

Dear Jochen G., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanya

Convenient location, ok hotel but quite expensive

TripAdvisor rating 3.0/5

OperationCornedBeef Solo travel - TripAdvisor review

I stayed for 2 nights at this hotel as a single traveller. I chose it for its location that worked well for my program and this did not disappoint. My room was quite big, it was relatively new and comfortable despite some comments I saw on here from other travellers. As a Platinum member of the ALL program I was hoping for some amenities to be provided such as a coffee machine in the room etc. This was actually promised to me at check in by Tanya but must have skipped her mind. I reminded another staff member later on who apologised and told me it would be sorted but that never happened so I just dropped it. The breakfast buffet was quite nice and so was the bar. Overall the staff was pleasant. I did find that this hotel was actually quite expensive compared to others in the same area and I would not have stayed there if I had not been an ALL member. Overall I would say it was ok but not a great value for money considering the high price of the stay.

Dear Sir, Thank you for your stay and your feedback. It is always our goal to provide excellent customer service however we may have fallen short this time. All your points have been shared to the team and we can look on how we can improve from there. Hope this won't taint you from staying with us again in the future. Regards, Flora

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,053 reviews 9.7/10 Location
  • 1,701 reviews 5.5/10 Room
  • 1,337 reviews 8.7/10 Service
  • 36 reviews 6.8/10 WiFi
  • 1,009 reviews 4.1/10 Comfort
  • 587 reviews 7.2/10 Cleanliness
  • 538 reviews 7.9/10 Breakfast
  • 248 reviews 5.4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in London

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.