Rixos Premium Dubai JBR 5 stars

Customer review rating (ALL Rating) 4.8/5 3,132 reviews

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Description

Our accommodation(s)

Hotel location

Rixos Premium Dubai JBR

The Walk Jbr, Jumeirah Beach Residence, Al Mamsha Street
643660 DUBAI
United Arab Emirates

GPS:25.0804, 55.136

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,132 reviews

TripAdvisor Rating  5.0/5  7,730 reviews

while going to check out the employee was insisting to give him change money in order to refund your safety deposit

TripAdvisor rating 2.0/5

ibrahim m TripAdvisor review

the hotel its beautiful from inside but the main issue is the way of dealing with the clients first you need to sign fine of 5000 aed if you smoke by forced i confirmed they are not professional , the receptionist while check in or check out they are not friendly ,

Dear valued guest! Thank you for the time you took out of your day to share your comments regarding your recent stay in our Rixos Premium Dubai JBR hotel. Our staff's service and kindness is one of our main strengths and we are quite disappointed to hear that you felt we underperformed in this area at our the reception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Kindest regards, Guest Relations Team

Special thanks

TripAdvisor rating 5.0/5

Ghadeer A TripAdvisor review

I would like to thank the people working in the Turkoise restaurant and especially the great thanks of Mr. Nabil for his high hospitality, and especially thank Mr. Jefferson for his wonderful treatment and high hospitality I’m so happy to meet great people and very kind ones .

Dear Valuable Guest, Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards, Guest Relations Team.

Zar was great

TripAdvisor rating 5.0/5

Jesper L TripAdvisor review

Zar was absolutely excellent, the room was perfect every day. We thoroughly enjoyed our stay and it was a pleasure coming back to a spotless hotel room every day. We spent four days in Rixos Dubai and can honestly say, we have never had a better room experience.

Dear Mr/Ms Jesper, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Rixos Premium Dubai was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Guest Relations Team

Amazing

TripAdvisor rating 5.0/5

Ana M TripAdvisor review

Frist we had such a lovely room cleaning from this lovely girl Zar so professional and so polite and all the ways .. Her strands is relly very value and we appreciate so much ! Well done and thank you for this lovely stay frist time but not the last !

Dear Mr. Yanam, Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Guest Relations Team

Great hotel in a prime location

TripAdvisor rating 5.0/5

nathan a Couples - TripAdvisor review

Everything was catered for from start to finish; Helpful and friendly staff. Great facilities with lots of options for places to eat and drink. Clean and tidy rooms with regular cleaning throughout the day. Large clean pools with lots of shade from the sun. Direct access to the beach with sun loungers and staff always available to take your food and drink orders. Conveniently located on the jbr walk. A special mention to housekeeper Abu Saed and front of house Bibin Abraham who always had a smile on their face and made sure our trip was pleasant and memorable.

Dear Valuable Guest, Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards, Guest Relations Team.

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Other web-users rate our hotel

  • 1,147 reviews 9.5/10 Location
  • 1,451 reviews 8.8/10 Room
  • 2,472 reviews 9.2/10 Service
  • 14 reviews 8.2/10 WiFi
  • 841 reviews 9/10 Food
  • 705 reviews 9.1/10 Cleanliness
  • 597 reviews 9.2/10 Breakfast
  • 539 reviews 7.4/10 Pool

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