Novotel Melbourne South Wharf 4 étoiles

Note Avis clients (Note ALL) 4.5/5 4 445 avis

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Novotel Melbourne South Wharf - Image 1
Novotel Melbourne South Wharf - Image 2
Novotel Melbourne South Wharf - Image 3
Novotel Melbourne South Wharf - Image 4
7 Convention Centre Place, 3006 SOUTH WHARF, Australie

Description

Les plus de l'hôtel

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Situé à proximité, le centre commercial DFO compte plus de 180 magasins d'usine

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australie

GPS:-37.825365, 144.950306

Téléphone
Fax +61 3 9058 0488

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux non admis
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  4 445 avis

Note TripAdvisor  4.5/5  487 avis

Certificat d'excellence 2024

Great Location - Great View

Note TripAdvisor 5.0/5

mgreaves2019 Avis TripAdvisor

Great location for access to Marvel Stadium and trams. Easy walk into CBD and surrounds. Managed to jag a few great eateries close by. We had a Junior Suite, very roomy and clean. View was fantastic from the Port, over the city, down the Yarra to Fitzroy Gardens. Even loved watching the traffice on the freeway. Aircon a bit hit and miss with trying to get right. Bed was very comfortable. Bathroom was big. Shower was hot although pressure somewhat lacking. Would love an extra towel instead of the 2 supplied. Check in took a while even though there were 3 staff members and only us waiting. It was lovely and friendly that the check in staff acknowledged us later in the day when passing the desk or even passing them when walking to the lifts. Our plane was ultimately delayed by 9 hours and as this changed a few times I did twice email the Novotel to keep them updated and let them know we were still going to be checking in, albeit a bit late. Unfortunately I did not receive a reply or acknowledgement, and so just had to hope that all was still good with our booking. Was disappointing that the offer of 'newspaper in room daily' wasnt kept. Yes, it was only the paper (but always look forward to reading the Melbourne newspaper when visiting) and I just wish that an inclusion in the booking, however small, when listed, is actually included. Loved the friendly concierge (sorry didnt get his name), but please let him where smart shorts when on the job as the aircon in the lobby area is so hot! It was our first time staying here but I think it may become a favourite now and will definitely stay again, especially if we get a good deal.

Dear mgreaves2019, Thank you for reviewing your recent experience. It is rewarding to learn that your stay with us was enjoyable overall. We are thrilled that you found our Junior Suite to your liking, appreciated the level of cleanliness, and enjoyed the comfort of our bedding. Our team takes great pride in ensuring our guests have a pleasant and comfortable stay, and we're glad this was reflected during your visit. However, we regret to hear about the challenges you faced with the air conditioning and acknowledge that the check-in process did not meet the swiftness we aim for. Furthermore, we understand the disappointment in not receiving a response to your emails and missing the daily newspaper as expected. Please accept our sincerest apologies for these aspects of your stay that did not meet your expectations. Nonetheless, we are pleased to note that you were captivated by the stunning views from your room and the warm service provided by our concierge team. Melbourne's charm is indeed best experienced through such panoramic views, and our staff's friendliness is something we are very proud of. We hope to have the pleasure of welcoming you back in the future for another memorable stay. Best wishes, We hope to welcome you back. All the best. Novotel Melbourne South Wharf Team

A good hotel adjacent to MCEC in Melbourne

Note TripAdvisor 4.0/5

BPB2012 Avis TripAdvisor

While attending an International Convention in the adjacent MCEC in Melbourne my wife and I had the occasion to visit friends staying in this hotel. Rooms though smaller than normal, had all the amenities that one needs. A good hotel having very convnient location for those attending any even at MCEC

Dear BPB2012, Thank you for reviewing your recent experience. We are delighted that you found the amenities and convenience of our location to your satisfaction, directly across from the South Wharf DFO Shopping Centre and with direct access to the Melbourne Convention & Exhibition Centre. It is great to hear that our hotel's position provided a strategic advantage during your event attendance. Although you noted the rooms as smaller than expected, we are pleased that they were equipped with all the necessary features to ensure a comfortable stay. We hope to welcome you back. All the best. Novotel Melbourne South Wharf Team

Business stay. Excellent location for Melbourne Convention Centre

Note TripAdvisor 5.0/5

S5343DQantony Professionnel - Avis TripAdvisor

Great location for the Melbourne Conference/Convention Centre, excellent service and clean rooms. Enjoyed the gymnasium

Dear Antony, Thank you for such a great review. We are absolutely thrilled to hear that your stay at Novotel Melbourne South Wharf was satisfactory, particularly noting our prime location, exceptional service, and impeccable cleanliness. Additionally, we are pleased that our state-of-the-art gymnasium contributed positively to your visit, providing an excellent space for fitness and relaxation. We look forward to a return visit from you in the future. Best wishes, Novotel Melbourne South Wharf Team

Great place for a shopping stay

Note TripAdvisor 4.0/5

Laurence K En famille - Avis TripAdvisor

We stayed for a fleeting shopping trip, and despite a bit of a blip on the radar, the staff (in particular Night Manager James and the assistant manager the next morning) made the stay so much better than it could have been. The rooms are nice, bathrooms are very clean and tidy and definitely a place to stay if you are looking for a place near the Convention Centre and DFO! It is great to see that good service is still available and that above all, is why I'd definitely go back here! Quality - 4 out of 5 Service - 5 out of 5 Location - 5 out of 5 Food - 2 out of 5 So all in all, an average of 4 stars from me.

Dear Laurence, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed our well-appointed rooms and the exceptional cleanliness of our bathrooms. Our team strives to provide a welcoming and comfortable environment for our guests, and we are thrilled that our efforts resonated with you during your visit. However, we regret that some aspects of your stay did not meet the standards you expected. While we receive many positive comments about our diverse culinary offerings, we understand that the dining experience can always be improved, and we take your feedback to heart. We would like to point out that our guests generally appreciate the quality of the service and we take your comment very seriously because this is very far from the standards that we impose on ourselves. Nonetheless, we are pleased that you found our location to be convenient, especially for shopping trips and accessing the Melbourne Convention & Exhibition Centre. Our prime location adjacent to the South Wharf DFO Shopping centre and direct access to the MCEC is something we are very proud of, and we are glad it contributed positively to your experience. We hope to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Bien situé, grande chambre, personnel peu agréable

Note Avis clients 2.0/5

T. Voyage solo - Avis confirmés ALL

Bien situé, grande chambre, belle vue. Personnel pas agréable, voir désagréable au petit déjeuner. Petit déjeuner vraiment médiocre : pas assez de tables, une machine à café pour tant de monde, bacs vides, qualité très moyenne…

Cher hôte, Nous sommes ravis d'apprendre que vous avez apprécié la grande chambre et la belle vue qu'offre notre établissement, des caractéristiques que nous sommes fiers de mettre en avant. Nous regrettons cependant que votre expérience au petit déjeuner n'ait pas été à la hauteur de vos attentes. Nous tenons à vous assurer que notre personnel s'efforce toujours de fournir un service de qualité et nous sommes désolés si ce n'était pas votre impression. Concernant l'attente pour obtenir un café, nous comprenons que cela peut être frustrant, surtout lors des périodes d'affluence, et nous cherchons constamment à optimiser ce service. Quant à l'absence d'eau dans le minibar, nous tenons à préciser que nos minibars sont effectivement remplis dans les chambres Deluxe, et nous sommes désolés si cela n'a pas été le cas lors de votre séjour. Bien cordialement, Novotel Melbourne South Wharf Team

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 2 027 avis 9.2/10 Site
  • 2 674 avis 8.3/10 Chambre
  • 2 460 avis 8.8/10 Service
  • 41 avis 7.1/10 Internet
  • 1 062 avis 8.9/10 Propreté
  • 608 avis 6.6/10 Petit déjeuner
  • 462 avis 5.5/10 Qualité/prix
  • 419 avis 9.1/10 Ambiance

Dispensé par Trustyou

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