Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,298 reviews

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

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Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,298 reviews

TripAdvisor Rating  4.5/5  483 reviews

Certificate of excellence 2024

Very clean and lovely view

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great way to celebrate my 60th birthday with my husband

Dear Leanne, Thank you for sharing your experience. It is truly rewarding to know that the cleanliness of our facilities met your high standards, contributing to a memorable experience. The breathtaking views from Novotel Melbourne South Wharf are indeed a highlight we are proud of, and we are thrilled they added to the enjoyment of your 60th birthday celebration with your husband. Your satisfaction with our sustainable initiatives reflects our commitment to responsible hospitality, and it is pleasing to see our efforts resonate with our guests. Moreover, your endorsement of the ALL – Accor Live Limitless loyalty programme is greatly appreciated, as we continually strive to offer rewarding experiences for our members. Thank you for choosing to stay with us on such a significant occasion. Your recommendation is the highest compliment we could hope for. We look forward to welcoming you back soon. Best regards, Novotel Melbourne South Wharf Team

Good stay

Customer review rating 5.0/5

Brett N. Couples - Confirmed reviews ALL

Everything very good

Dear Brett, Thank you for such a great review. It's gratifying to learn that our dedication to cleanliness met your expectations and that our sustainable development initiatives resonated with you. As a valued member of ALL – Accor Live Limitless, your endorsement of our loyalty programme is particularly rewarding. Our team at Novotel Melbourne South Wharf consistently strives to provide a high-quality service experience for our guests, and it's encouraging to see these efforts reflected in your feedback. We are also delighted to hear that your overall stay was 'very good', and we consider it a compliment that you would recommend our establishment to others. Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back, ensuring another pleasant visit with everything 'very good' as you've kindly noted. We look forward to a return visit from you in the future. Best wishes, Novotel Melbourne South Wharf Team

Friendly Staff

Customer review rating 5.0/5

Rell Families - Confirmed reviews ALL

The staff are very friendly, especially Ewan who works on level 6 in the bar & restaurant, he goes above & beyond, his service is world class served with a constant smile. The rooms are comfortable and the location is easy access to the sites of Melbourne.

Dear Narelle, Thank you for sharing your experience. We are absolutely delighted to hear that our staff, particularly Ewan from our level 6 bar & restaurant, made such a memorable impact during your stay. It is heartening to receive such positive comments about the friendliness and exceptional service our team strives to deliver. Our commitment to maintaining the highest standards of cleanliness is evident, and we're glad that the condition of your room upon arrival met your expectations. At Novotel Melbourne South Wharf, we believe in the importance of sustainable practices, and it's encouraging to know that our efforts to raise environmental awareness have resonated with you. The convenience of our location is one of the aspects we are very proud of, providing our guests with easy access to all the marvelous sites Melbourne has to offer. We are thrilled that you found this to be a highlight of your experience with us. Thank you once again for your heartening comments, and rest assured that we will pass on your kind words to Ewan, who will be delighted to know his efforts have been so well appreciated. We look forward to welcoming you back soon. Best regards, Novotel Melbourne South Wharf Team

Extremely well located,lovely and clean,close to shops restaurants,just gorgeous spot.

Customer review rating 5.0/5

Lorraine Families - Confirmed reviews ALL

Staff are all amazing,nothing is a trouble,enjoyed our stay immensely .

Dear Lorraine, Thank you for such a positive review. Your appreciation for our prime location near shops and restaurants is immensely gratifying, and we are delighted to know our setting contributed positively to your experience. Novotel Melbourne South Wharf prides itself on maintaining the highest standards of cleanliness, and we are thrilled that the condition of our beds met your expectations for comfort and hygiene. Our team is glad to hear that their efforts to provide exceptional service did not go unnoticed. It is always our highest priority to ensure every guest feels well cared for and supported throughout their stay. Thank you once again for choosing us for your visit, and for highlighting what made your stay enjoyable. We hope to continue to be your hotel of choice when visiting Melbourne. It would be our pleasure to have you return on another occasion. Very best wishes, Novotel Melbourne South Wharf Team

Well located, clean

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Comfortable stay, very close to conference centre

Dear Martin, Thanks for taking the time to review your visit to our hotel. It is heartening to learn that our prime location and the high standards of cleanliness at our establishment met your expectations. These are aspects of our service that we take great pride in and continuously strive to maintain. We noted your comments regarding the food options for in-room dining. While our culinary team endeavors to provide a variety of high-quality options, we regret that your experience did not meet your expectations on this occasion. Regarding the lift system, we understand that the necessity to use two lifts can be an inconvenience for some of our guests. We are continually assessing our services to enhance our guests' convenience and satisfaction. We are particularly pleased to hear that you encountered our friendly staff, with a special mention of the warm welcome by our greeter. Our team members are indeed our greatest asset, and such recognitions are always encouraging. Rest assured, we are committed to delivering memorable hotel experiences and your candid comments are invaluable in this pursuit. We look forward to the opportunity of providing a stay that is nothing less than exemplary. The entire team looks forward to welcoming you back. Kindest regards, Novotel Melbourne South Wharf Team

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Other web-users rate our hotel

  • 2,155 reviews 9.2/10 Location
  • 2,869 reviews 8.3/10 Room
  • 2,546 reviews 8.6/10 Service
  • 32 reviews 7.4/10 WiFi
  • 1,127 reviews 8.6/10 Cleanliness
  • 635 reviews 6.4/10 Breakfast
  • 472 reviews 5.6/10 Value
  • 443 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.