Pullman Ninh Binh 5 stars

Customer review rating (ALL Rating) 4.8/5 65 reviews

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Description

Hotel extras

  • Stay at the first international hotel in the city with elevated panoramic views

  • Explore attractive tourism spots with seamless access from Ninh Binh's centre location

  • Enjoy stunning mountain vistas and vibrant cityscapes from every room with private balconies

  • Discover curated dining with global flavors and authentic culinary experiences

  • Unwind at the serene spa, rejuvenating pools and active fitness center for full revitalization

Our accommodation(s)

Book this hotel
Room 1

Enjoy 50 sqm of modern comfort with a private balcony and panoramic views. Features include 55 TV, mini bar, coffee and tea facilities, and a bathroom with shower stocked with C.O. Bigelow amenities - perfect for a stylish city escape.

  • Views:

    Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 50 / 538 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 4 pers. max
  • 50 / 538 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Panorama view
  • Most of the accommodation: Balcony

Set in an exclusive corner, this 50-sqm retreat features a private balcony with mountain views. 55 TV, mini bar, coffee and tea facilities, and a bathroom with shower, complemented by premium amenities, complete the experience.

  • Views:

    Mountain view

  • Most of the accommodation:

    Balcony or Corner Room

Max. number of persons
4
Area
From 50 / 538 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

Embrace 50 sqm of sophisticated space with a private balcony overlooking the limestone mountains. The room offers 55 TV, mini bar, coffee and tea facilities, a bathroom with shower and bathtub with premium amenities for a truly relaxing stay.

  • Views:

    Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 50 / 538 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

A distinguished 50-sqm corner haven with balcony and panoramic views. In addition to lounge access, the room offers refined touches, including 55 TV, mini bar, coffee and tea facilities, and a bathroom with shower enhanced by premium amenities.

  • Views:

    Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 50 / 538 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

At a privileged corner location, this 50-sqm sanctuary opens to a private balcony with mountain views. Guests enjoy lounge access, 55 TV, mini bar, coffee and tea facilities, and a bathroom with shower complemented by premium amenities.

  • Views:

    Mountain view

  • Most of the accommodation:

    Balcony or Corner Room

Max. number of persons
4
Area
From 50 / 538 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Exclusive Suite, Lounge Access, 1 King Size Bed, Panorama View

Spanning 100 sqm, this suite features a living room and balcony with mountain views, plus optional connection to a Superior Twin. Guests enjoy lounge access, 65 TV, mini bar, coffee and tea facilities, and a bathroom with shower and bathtub.

  • Views:

    Panorama view

  • Most of the accommodation:

    Balcony or Additional living room / area

Max. number of persons
4
Area
From 100 / 1076 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Presidential Suite, Lounge Access, 1 King SizeBed, Mountain View

At 268 sqm of refined elegance, this suite offers a living and dining area plus 2 private balconies with mountain views. Enjoy lounge access, 65 TV, mini bar, coffee and tea facilities, and a bathroom with shower and bathtub with premium amenities.

  • Views:

    Mountain view

  • Most of the accommodation:

    Balcony or Corner Room or Dining room / area or Additional living room / area

Max. number of persons
4
Area
From 268 / 2884 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Pullman Ninh Binh

128 Le Thai To Street, Xuan Thanh Urban Area, Hoa Lu Ward
430000 Ninh Binh Province.
Vietnam

GPS:20.272045, 105.957318

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • HAN Additional charge
  • CAT BI Additional charge
  • HPH Additional charge
  • NOI BAI Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 283 rooms
  • 29 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge
  • Executive Lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

3 Restaurants

4 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Outdoor playground for children

Well-being

Pool

  • Outside
  • On site

Pool

  • Covered
  • On site

Infinity Pool

  • Outside

Fitness Center

  • On site

Sports and leisure

Wind surfing facilities Additional charge

  • On site

Golf Additional charge

  • Nearby
  • Golf course 18 holes
  • Golf course 9 holes
  • Golf course 27 holes

Bike rack facilities

  • On site

Golf Additional charge

  • On site
  • Golf course 18 holes
  • Golf course 9 holes
  • Golf course 27 holes

Football Additional charge

  • On site

Boat excursions Additional charge

  • On site

Football Additional charge

  • Nearby

Wind surfing facilities Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Tennis

Bike rack facilities

  • Nearby
  • On site
  • Outdoor parking
  • Public

Security

  • Well-lit parking

Parking

Parking information

  • On site
  • Indoor parking
  • Public

Security

  • Well-lit parking

Park

Parking information

  • On site
  • Outdoor parking

Vehicles

  • Bus parking

Security

  • Well-lit parking

Parking

Parking information

  • On site
  • Outdoor parking
  • Private

Security

  • Well-lit parking

Perched on the 27th floor, Mad Cow Wine and Grill brings together prime cuts, panoramic views, and a curated cellar of fine wines, single malts, and rare whiskies. Add live music every Friday and Saturday, and you have an experience to remember.

Experience Cantonese cuisine with handcrafted dim sum, BBQ, seafood delicacies, and inspired drinks. Set against stunning views and ambient Chinese music, the restaurant delivers refined flavors and attentive service for an elevated dining experience.

Mad Cow Bar

Currently unavailable

Exceptional closings

  • From to

Other informations

Services

  • Musical Entertainment

Wine and other drinks information

  • Underground Cellar
  • Wine by the glass available

Snacks facilities

  • Cold snacks
  • Hot snacks

Mad Cow Bar is the hotel s hidden gem, offering an intimate escape with a curated selection of single malts and rare whisky collections. Discover a refined atmosphere where connoisseurs gather to sip, savor, and unwind.

Bublx Champagne Bar

An upscale rooftop Champagne Bar with breathtaking views of Trang An heritage site, chic design, and vibrant energy. Enjoy bubbly breaks with signature cocktails, appetizing tapas, live music, DJ nights, and sports screenings.

Bar Type
POOL BAR
Capacity
120
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Musical Entertainment

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

An upscale rooftop Champagne Bar with breathtaking views of Trang An heritage site, chic design, and vibrant energy. Enjoy bubbly breaks with signature cocktails, appetizing tapas, live music, DJ nights, and sports screenings.

Executive Lounge

Located on the 26th floor, the Executive Lounge offers panoramic views of Trang An and Ninh Binh city, with personalized service, exclusive breakfast, afternoon tea, evening cocktails, and à la minute Vietnamese-inspired options.

Bar Type
PIANO BAR
Capacity
50
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Musical Entertainment

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Located on the 26th floor, the Executive Lounge offers panoramic views of Trang An and Ninh Binh city, with personalized service, exclusive breakfast, afternoon tea, evening cocktails, and à la minute Vietnamese-inspired options.

From sunrise dips to sunset lounging, our indoor, outdoor and rooftop pools offer the perfect settings for moments of calmness and bliss as well as captivating scenery.

Opening 24/7, the pursuit of self-improvement starts at the fitness center - equipped with modern equipments and an energizing space to train your way.

Celebrate your fairytale wedding at Pullman Ninh Binh. Stunning venues, tailored service, and breathtaking backdrops create unforgettable moments for your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  65 reviews

Customer review rating 5.0/5

Jian P. W. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed our convenient location and experienced the warm hospitality of our team. Your kind recognition of Jenny, Huyền, Natalie, Giang, myself, and the rest of our Heartists truly means a lot to us. We will be sure to share your compliments with them. We are also grateful for your constructive comments regarding the tofu dish and the Pasta Carbonara. Your feedback on the preparation and ingredient selection has been shared with our culinary team for review, as we continuously strive to enhance the dining experience for our guests. It was a pleasure having you with us, and we are delighted to hear that you plan to return on your next visit to Ninh Binh. We look forward to welcoming you back for another memorable stay. Warm regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 5.0/5

Michael G. B. Couples - Confirmed reviews ALL

Dear Mister Michael G. B., Thank you for your wonderful feedback regarding your recent stay with us. It is gratifying to hear that our location was convenient for exploring Ninh Binh Old Town and that you enjoyed the diverse Indian breakfast selection. We are also pleased to know that our team member in the restaurant made a positive impression and that Trang's efforts in sharing Vietnamese pleasantries added to your experience. Your kind words about the spacious accommodations and stunning views are greatly appreciated. We look forward to welcoming you and your wife back for another delightful stay in the future. Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 4.0/5

Antonietti A. Business - Confirmed reviews ALL

Dear Missus ANTONIETTI A., Thank you for your valuable feedback regarding your recent experience at Pullman Ninh Binh. We appreciate your positive remarks on our organization; however, I regret to hear about the issues you encountered with staff communication and the handling of your luggage. We strive to provide a seamless service, and I will ensure that your comments are shared with our team for further training. We look forward to welcoming you back in the near future. Best regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 4.5/5

Sung W. C. Business - Confirmed reviews ALL

Dear Mister Sung W. C., Thank you for your feedback. We are pleased to hear that you found your stay comfortable. We appreciate your suggestions for improvement and will consider them as we continually strive to enhance our services and facilities. We look forward to welcoming you back in the soonest! Best regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 4.5/5

Hyewon P. Families - Confirmed reviews ALL

Dear Missus Hyewon P., Thank you for sharing your detailed feedback and for your kind words about our facilities and Heartists. We sincerely apologize for the inconvenience you experienced during the booking and check-in processes, particularly the delayed email response and the lack of clear communication regarding the payment arrangement. We are pleased that Hana was able to assist and resolve the matter for you. Your feedback is highly appreciated, and we will use it to further strengthen our team training, particularly on Accor member benefits, payment arrangements, and communication, to ensure a smoother experience for our guests. We also appreciate your comments regarding the elevators and will continue to follow up on this matter. We hope to have the pleasure of welcoming you back for a much more seamless stay. Warm regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed our convenient location and experienced the warm hospitality of our team. Your kind recognition of Jenny, Huyền, Natalie, Giang, myself, and the rest of our Heartists truly means a lot to us. We will be sure to share your compliments with them. We are also grateful for your constructive comments regarding the tofu dish and the Pasta Carbonara. Your feedback on the preparation and ingredient selection has been shared with our culinary team for review, as we continuously strive to enhance the dining experience for our guests. It was a pleasure having you with us, and we are delighted to hear that you plan to return on your next visit to Ninh Binh. We look forward to welcoming you back for another memorable stay. Warm regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 5.0/5

Michael G. B. Couples - Confirmed reviews ALL

I was surprised to find that the Nimh Binh Old Townwas so beatiful and close. Both myself and my wife loved the Indian food selection for breakfast, it was a change we needed and the indian gentelman working in the restaurant was delightful. The hotel was spacious, the room was great. The lovely lady in the lounge "Trang" I think was her name taught my wife some pleasantries in Vietnamese and sent us on our journey to the old town which was great. The view was spectacular. Just all round very happpy.

Dear Mister Michael G. B., Thank you for your wonderful feedback regarding your recent stay with us. It is gratifying to hear that our location was convenient for exploring Ninh Binh Old Town and that you enjoyed the diverse Indian breakfast selection. We are also pleased to know that our team member in the restaurant made a positive impression and that Trang's efforts in sharing Vietnamese pleasantries added to your experience. Your kind words about the spacious accommodations and stunning views are greatly appreciated. We look forward to welcoming you and your wife back for another delightful stay in the future. Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 4.0/5

Antonietti A. Business - Confirmed reviews ALL

It was a very good experience, but few things: Staff English was a bit insufficient at time - and there was no currency change available. but organization was otherwise very good. although it seems that the reception was not very coordinated with the conference services - my suitcase stayed in a conf room for hours and was not brought downstairs.

Dear Missus ANTONIETTI A., Thank you for your valuable feedback regarding your recent experience at Pullman Ninh Binh. We appreciate your positive remarks on our organization; however, I regret to hear about the issues you encountered with staff communication and the handling of your luggage. We strive to provide a seamless service, and I will ensure that your comments are shared with our team for further training. We look forward to welcoming you back in the near future. Best regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 4.5/5

Sung W. C. Business - Confirmed reviews ALL

Very good but many things to fix, improve and upgrade.

Dear Mister Sung W. C., Thank you for your feedback. We are pleased to hear that you found your stay comfortable. We appreciate your suggestions for improvement and will consider them as we continually strive to enhance our services and facilities. We look forward to welcoming you back in the soonest! Best regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 4.5/5

Hyewon P. Families - Confirmed reviews ALL

As a newly built hotel, everything was clean and nice. In particular, having three swimming pools allowed guests to spread out and fully enjoy swimming. However, waiting for and taking the elevators took far too long, so the elevator system seems to need improvement.

Dear Missus Hyewon P., Thank you for sharing your detailed feedback and for your kind words about our facilities and Heartists. We sincerely apologize for the inconvenience you experienced during the booking and check-in processes, particularly the delayed email response and the lack of clear communication regarding the payment arrangement. We are pleased that Hana was able to assist and resolve the matter for you. Your feedback is highly appreciated, and we will use it to further strengthen our team training, particularly on Accor member benefits, payment arrangements, and communication, to ensure a smoother experience for our guests. We also appreciate your comments regarding the elevators and will continue to follow up on this matter. We hope to have the pleasure of welcoming you back for a much more seamless stay. Warm regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 5.0/5

Le N. D. Business - Confirmed reviews ALL

Very fast check-in process, smiling face receptionists, clear direction & guide, very good house-keeping service with double check question, very good swimming pool, particularly very diverse food options & delicious meals.

Dear Mister LE N. D., Thank you for your kind feedback. It is wonderful to hear that you enjoyed your experience, particularly our efficient check-in process, attentive staff, and diverse food options. Your appreciation will certainly motivate the team at Pullman Ninh Binh to continue delivering exceptional service. We look forward to welcoming you back in the near future. Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 5.0/5

Lunetta A. Families - Confirmed reviews ALL

The rooms are spacious, bright, and extremely comfortable. The staff were kind and highly attentive to every need we had. The breakfast was delicious and very varied, and to top it all off, the hotel offers a stunning view of the city. This hotel is absolutely beautiful.

Dear Mister Lunetta A., Thank you very much for your wonderful review. We are delighted to know that you enjoyed the spacious and comfortable rooms, our breakfast selection, and the beautiful views of Ninh Binh. It is especially heartening to hear that our Heartists were kind and attentive to your needs. Your kind words are a wonderful encouragement to the entire team and inspire us to continue creating warm and memorable experiences for our guests. We truly appreciate your recommendation and look forward to welcoming you back to Pullman Ninh Binh for another beautiful stay. Warm regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 5.0/5

Nina T. Couples - Confirmed reviews ALL

The staff made our stay outstanding. They were extremely helpful and made us feel special. We can’t thank them enough.

Dear Missus Nina T., Thank you for your kind words regarding our Heartist team. We are thrilled to hear that their efforts contributed to an outstanding experience during your stay. Your appreciation means a lot to us, and we look forward to welcoming you back in the future. Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 5.0/5

Lan A. H. Business - Confirmed reviews ALL

Amazing experiences in luxurious room with panoramic views, diverse restaurants and bars, swiming pools at different floors - especially the rooftop infinity pool is unique. Green-eco friendly amenities, and extensive event facilities. Here you can find a good balance of business expectation, leisure, wellness and relaxation experieces seamlessly

Dear Miss Lan A. H., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our luxurious accommodations, panoramic views, and the unique experience of our rooftop infinity pool. It is our goal to provide a perfect blend of business and leisure, and we are pleased that you found this balance during your visit. I am so pleased to read your comments about Mister David - our General Manager, and our Heartists, who really are there to cater for your every need. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward. We hope to welcome you back to Pullman Ninh Binh in the future. Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 4.5/5

Christian W. Couples - Confirmed reviews ALL

A great choice when in Ninh Bình, but keep in mind your hotel is located in the city, not in the country side. Amazing breakfast buffet, probably the best I have had in terms of variety, and nicely appointed smart rooms.

Dear Mister Christian W., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our breakfast buffet and found our rooms to your satisfaction. We appreciate your understanding of our location in the city, it is always encouraging to receive such positive comments. We truly appreciate your support and we hope to welcome you back soon. Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 4.5/5

Hirohisa S. Couples - Confirmed reviews ALL

The explanation of welcome drink is not understandable.a little bit.

Dear Mister Hirohisa S., Thank you for your positive feedback regarding your comfort during your stay. We sincerely apologize that the information about welcome drink was not clearly explained or if there was any misunderstanding and will ensure that our staff, committed to providing a heartfelt experience, are reminded to communicate clearly with future guests. Other than this, we are pleased to know that your overall experience was positive, and we sincerely hope to welcome you back again in the soon. Best regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 5.0/5

Prafful T. Couples - Confirmed reviews ALL

Was impressed with the Suite Upgrade, best hospitality by Chef Mr. Mukesh and team..... Loved it

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your comfortable stay and appreciated the custom Indian and vegetarian cuisine. It is wonderful to know that Chef Mr. Mukesh and his team provided you with exceptional hospitality. We look forward to the pleasure of welcoming you back soon. Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 4.5/5

Kent H. Couples - Confirmed reviews ALL

We initially booked 5 nights but extended for another 2 nights because we enjoyed the stay so much. Our suite was beautiful, spacious and comfortable, with a stunning view. The food was excellent and the facilities, including the swimming pools, were superb. The location was convenient, with easy access to Trang An and Tam Coc by Xanh SM or GrabCar. All the staff were friendly and professional throughout our stay. Special thanks to the Executive Lounge team — Giang, Camie, Anh and Phuong — for their warm and welcoming service. Other staff at the front office were also warm and welcoming, especially Candy (customer relationship manager). The housekeeping team was excellent, keeping our room very clean and maintaining it in a very good condition throughout our stay. Overall, a fantastic stay and one we would happily repeat.

Dear Mister Kent H., Thank you for taking the time to share your experience at Pullman Ninh Binh. We are thrilled to hear that you enjoyed your spacious suite and the stunning view it offered. It is gratifying to know that our culinary offerings and facilities, particularly the swimming pools, met your expectations. We appreciate your kind words regarding our Heartist team. It is our priority to provide friendly and professional service, and it warms our hearts to know that Giang, Camie, Anh, Phuong, and the front office staff, including myself, contributed to your enjoyable stay. Your recognition of our housekeeping team's efforts in maintaining cleanliness is also greatly appreciated. We look forward to welcoming you back for another fantastic stay in the future. Best regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 5.0/5

Khiem H. Families - Confirmed reviews ALL

A nice n good services

Dear Mister Khiem H., Thank you for your positive feedback regarding your comfortable stay and enjoyable breakfast. We are pleased to hear that our services met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Luxurious new hotel. A little out of the old town . Helpful staff, organized taxis for us , advised us where to go to take advantage of the area for tourists.

Dear Valued Guest, Thank you for your kind words regarding our facilities and the service provided by our Heartist team. We are delighted to hear that you had a pleasant experience and we look forward to welcoming you back to our hotel soon. Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 5.0/5

Andrew D. Families - Confirmed reviews ALL

It was comfortable. I was welcomed as a friend and treated as a guest!

Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback with us. It was truly our pleasure to welcome you to Pullman Ninh Binh, and we are delighted to know that you felt "welcomed as a friend and treated as a guest." This is exactly the experience we strive to create for everyone who stays with us. Your thoughtful recognition of our Director of Rooms and Director of Food & Beverage means a great deal to us, and we will proudly share your kind words with them. We are also especially honored to receive such encouraging feedback from a distinguished guest, and your comments will continue to inspire our team to deliver memorable experiences every day. Thank you once again for your generous support. We sincerely look forward to welcoming you back to Pullman Ninh Binh in the near future. Warm regards, Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Customer review rating 5.0/5

Kankane A. Families - Confirmed reviews ALL

Our visit was excellent and we highly recommmend this hotel , the views are excellent

Dear Valued Guest, Thank you very much for spending time staying with us and rating Pullman Ninh Binh. We are glad to know that you have enjoyed your stay and you were satisfied with our stunning view and services. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcoming you back very soon. Good day and safe travels ahead ! Candy NGUYEN (she/her) Guest Experience Manager Pullman Ninh Binh

Other web-users rate our hotel

  • 32 reviews 8.2/10 Location
  • 70 reviews 9.3/10 Room
  • 93 reviews 9.2/10 Service
  • 50 reviews 9.8/10 Vibe
  • 37 reviews 8.8/10 Amenities
  • 32 reviews 9.2/10 Food
  • 24 reviews 8.9/10 Breakfast
  • 21 reviews 8.6/10 Cleanliness

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