Fairmont Chengdu 5 stars

Customer review rating (ALL Rating) 4.7/5 334 reviews

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269 Tianfu Avenue Middle Section, Hi-Tech Zone, 610041 Chengdu, China

Description

Hotel extras

  • Vibrant location in Tianfu New Area, near the vast New Century Global Center

  • An Art Deco nightclub and restaurants featuring cuisine from China, Japan and Europe

  • Extensive spa facilities including steam rooms, saunas, and a daylit indoor pool

  • Spacious, beautifully appointed rooms and suites with panoramic cityscape views

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Fairmont Chengdu

269 Tianfu Avenue Middle Section, Hi-Tech Zone
610041 Chengdu
China

GPS:30.553303, 104.069401

Telephone
Fax +86 28 8531 9090

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  334 reviews

TripAdvisor Rating  5.0/5  8,855 reviews

Mediocre experience

TripAdvisor rating 2.0/5

metherat Couples - TripAdvisor review

Dear Guest, Thank you for staying with Fairmont Hotel Chengdu and taking the time to share feedback about your recent stay. We sincerely apologize for the unpleasant check-in experience you encountered. It is always our priority to ensure all guests feel welcomed and informed, specially regarding the membership benefits. Front line staffs will reinforce service awareness and make sure members’ benefits are provided. Your feedback on the room cleanliness and amenity replenishment have been duly noted, Housekeeping team will enhance deep cleaning and accurate service for guest room. Meanwhile, your kind recognition on the thoughtful service from Spectrum Restaurant Ms. Tang has been shared with team members to support our ongoing passion for excellence on our daily offering. Once again, sincerely apologize and thank you for the heartfelt review, when any chance bring you back to Chengdu, we look forward to warmly welcome you staying with us again, team members will keep improving and strive to provide qualified Fairmont service and products that you deserve.

Great room and Miku restaurant must visit

TripAdvisor rating 5.0/5

Companion55459652585 Friends getaway - TripAdvisor review

Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read that you have enjoyed a pleasant stay and a wonderful trip in Chengdu! Your kind recognition on Miku Restaurant Jason has been shared with team members to support their ongoing passion for excellence on our daily offering. Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you a pleasant stay with us! Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!

Great hotel

TripAdvisor rating 4.0/5

Caroline A Families - TripAdvisor review

Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are so thrilled to read your recognition on hotel and staffs' service which have been shared with team members to support their ongoing passion for excellence on our daily offering. To ensure our guests a clean and hygienic poor environment, guests are suggested to wear a swimming cap, thank you for your kind understanding and support. Meanwhile culinary team will continuously focus on food variety, striving to meet or exceed guests’ expectations for delicacies according to guests preferences. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future.

Great location with excellent services!

Customer review rating 4.5/5

Caley M. Families - Confirmed reviews ALL

good room & good service

Customer review rating 5.0/5

Christy Families - Confirmed reviews ALL

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Other web-users rate our hotel

  • 878 reviews 9.5/10 Location
  • 1,482 reviews 9.3/10 Room
  • 1,772 reviews 9.3/10 Service
  • 5 reviews 9.4/10 WiFi
  • 616 reviews 9.3/10 Vibe
  • 556 reviews 8.9/10 Comfort
  • 531 reviews 9/10 Amenities
  • 463 reviews 8.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.