Fairmont Chengdu

Customer review rating (ALL Rating) 4.7/5 380 reviews

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Description

Hotel extras

  • Vibrant location in Tianfu New Area, near the vast New Century Global Center

  • An Art Deco nightclub and restaurants featuring cuisine from China, Japan and Europe

  • Extensive spa facilities including steam rooms, saunas, and a daylit indoor pool

  • Spacious, beautifully appointed rooms and suites with panoramic cityscape views

Our accommodation(s)

Hotel location

Fairmont Chengdu

269 Tianfu Avenue Middle Section, Hi-Tech Zone
610041 Chengdu
China

GPS:30.553303, 104.069401

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  380 reviews

TripAdvisor Rating  5.0/5  7,587 reviews

Fantastic property

Customer review rating 5.0/5

Paul S. Business - Confirmed reviews ALL

The hotel is stunning and in a great location. The staff was very helpful at all times and would often go the extra mile to ensure guest satisfaction. I look forward to returning to this beautiful property and city.

Fantastic place to stay and friendly staff

TripAdvisor rating 5.0/5

Marwa_Mostafa_76 Families - TripAdvisor review

I hope I stayed longer. The staff were fantastic and very helpful. The driver was very nice. Aight was amazing. Thank you so much.

Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are so thrilled that you have enjoyed a fantastic stay. Your kind recognition on the helpful service from driver and Aight has been shared with team members to support their ongoing passion for excellence on our daily offering. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future.

Well located for easy access out of the city

Customer review rating 4.5/5

Cristiano Families - Confirmed reviews ALL

All was actually very nice

Well located and good services

Customer review rating 4.5/5

Keith Business - Confirmed reviews ALL

For the first time in Chengdu, check-in was smooth and professional. I arrived early, and they could find a room to accommodate my early arrival, as I didn't sleep for the whole night. The check-in staff were professional and friendly. To my surprise, they spoke more frequently in English than other Accor group hotel staff.

Excellent gold lounge

Customer review rating 4.0/5

Alex Families - Confirmed reviews ALL

We booked the Fairmont gold room and the staff in the lounge are very helpful and friendly. Jeanne is very nice to tell us the places to visit nearby and always ready to help. Thank you.

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Other web-users rate our hotel

  • 844 reviews 9.5/10 Location
  • 1,453 reviews 9.4/10 Room
  • 1,764 reviews 9.2/10 Service
  • 587 reviews 9.4/10 Vibe
  • 585 reviews 9.2/10 Amenities
  • 556 reviews 8.8/10 Comfort
  • 490 reviews 9/10 Breakfast
  • 358 reviews 9.2/10 Cleanliness

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