Fairmont Chengdu

Customer review rating (ALL Rating) 4.7/5 393 reviews

Best price
guarantee
Fairmont Chengdu - Image 1
Fairmont Chengdu - Image 2
Fairmont Chengdu - Image 3
Fairmont Chengdu - Image 4
269 Tianfu Avenue Middle Section, Hi-Tech Zone, 610041 Chengdu, China

Description

Hotel extras

  • Vibrant location in Tianfu New Area, near the vast New Century Global Center

  • An Art Deco nightclub and restaurants featuring cuisine from China, Japan and Europe

  • Extensive spa facilities including steam rooms, saunas, and a daylit indoor pool

  • Spacious, beautifully appointed rooms and suites with panoramic cityscape views

Our accommodation(s)

Hotel location

Fairmont Chengdu

269 Tianfu Avenue Middle Section, Hi-Tech Zone
610041 Chengdu
China

GPS:30.553303, 104.069401

Telephone
Fax +86 28 8531 9090

Access and transport

Hotel services

Check-in from - Check out up to

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  393 reviews

TripAdvisor Rating  5.0/5  8,048 reviews

Good stay

Customer review rating 4.5/5

Shihhsuan C. Families - Confirmed reviews ALL

Gold lounge is fantastic with delicious food and hospitality. Little pitty thing is taking more time to check in at 10 pm.

Excellent Service

Customer review rating 4.5/5

Sameer Business - Confirmed reviews ALL

Lovely hotel. Staff were extremely friendly and helpful. Rooms were very clean and comfortable

Customer review rating 4.0/5

Amy C. Friends - Confirmed reviews ALL

The service is excellent. Facilities are good but not amazing as imagined, since Fairmont supposed to be top hotel under Accor group. The external view with the apartments makes me feel insecure/no privacy, but it seems unavoidable now.

Dear Ms. C., Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience. As Accor group loyalty member, we are so thrilled to read your kind recognition on hotel service which has been shared with team members that definitely serves as forceful encouragement on our daily offerings. Meanwhile, we have recorded the feedback about your feeling caused by the external view, for future stays, we would like to arrange the room towards other directions to ensure your preference is well addressed in terms of room assignment. Once again, thank you Mr. C. for your heartfelt review, we look forward to warmly welcome you back in near future. With Best Regards, Rita Ge Director of VIP Service & Guest Experience

Good stay

TripAdvisor rating 4.0/5

Herman B Solo travel - TripAdvisor review

This hotel is modern and new. The room is magnificent with beautiful views. The bathroom was incredible as well. Location is a bit far from Chengdu center but there is a metro next door from the hotel. Breakfast was very nice. Only minor concern is the level of English of the staff. Please work on this.

Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience. We are thrilled to read that you have enjoyed the magnificent room with beautiful urban view. Hotel is located at Chengdu high-tech zone with metro line 1 and line 18 nearby which is convenient to go for both airport and tourist attractions. Meanwhile, hotel already started conducting English classes for all staffs, team members will strive to practice English to ensure smooth communication with guests and exceptional overall staying experiences. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future.

Great experience - a notch above

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

Well located in less busy street. Icey, an exemplary great service manager, attended to my earlier stay of warmer, rather noisy front road facing room with an upgraded, good facing, quiet, much cooler room. Icey is very attentive to every details and is always responsive to resolve any concerns raised, especially fast in resolving the missing dates recorded in the Accor system too. More importantly, Icey, even gave additional suggestions to location of interest too. A great job done!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 867 reviews 9.5/10 Location
  • 1,499 reviews 9.2/10 Room
  • 1,815 reviews 9.2/10 Service
  • 609 reviews 9.3/10 Vibe
  • 601 reviews 9/10 Amenities
  • 570 reviews 8.7/10 Comfort
  • 496 reviews 8.8/10 Breakfast
  • 388 reviews 8.1/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Chengdu

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.