Fairmont Chengdu

Customer review rating (ALL Rating) 4.7/5 388 reviews

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Description

Hotel extras

  • Vibrant location in Tianfu New Area, near the vast New Century Global Center

  • An Art Deco nightclub and restaurants featuring cuisine from China, Japan and Europe

  • Extensive spa facilities including steam rooms, saunas, and a daylit indoor pool

  • Spacious, beautifully appointed rooms and suites with panoramic cityscape views

Our accommodation(s)

Hotel location

Fairmont Chengdu

269 Tianfu Avenue Middle Section, Hi-Tech Zone
610041 Chengdu
China

GPS:30.553303, 104.069401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  388 reviews

TripAdvisor Rating  5.0/5  8,112 reviews

Best food and service in Chengdu

TripAdvisor rating 5.0/5

Brian A TripAdvisor review

Went to the Miku restaurant and had the best food I have had in Chengdu after living here for 18 months. Definitely will be back here again and give it my highest recommendation. The service was exceptional. The steak was cooked to perfection.

Amazing

TripAdvisor rating 5.0/5

MrsSofiaElena Solo travel - TripAdvisor review

Elegant, refined property with luxurious facilites. The location is ideal to reach city and airport by metro. Fairmont Chengdu is the most stunning hotel that I've experienced in Asia, the staff speaks perfect english and will do everything to assist you when booking tours and transfers. My stay was memorable and I wish to thank Adam, Fischer, Aight, Icey, Larry and all the Front Office team.

Good stay

Customer review rating 4.5/5

Shihhsuan C. Families - Confirmed reviews ALL

Gold lounge is fantastic with delicious food and hospitality. Little pitty thing is taking more time to check in at 10 pm.

Excellent Service

Customer review rating 4.5/5

Sameer Business - Confirmed reviews ALL

Lovely hotel. Staff were extremely friendly and helpful. Rooms were very clean and comfortable

Customer review rating 4.0/5

Amy C. Friends - Confirmed reviews ALL

The service is excellent. Facilities are good but not amazing as imagined, since Fairmont supposed to be top hotel under Accor group. The external view with the apartments makes me feel insecure/no privacy, but it seems unavoidable now.

Dear Ms. C., Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience. As Accor group loyalty member, we are so thrilled to read your kind recognition on hotel service which has been shared with team members that definitely serves as forceful encouragement on our daily offerings. Meanwhile, we have recorded the feedback about your feeling caused by the external view, for future stays, we would like to arrange the room towards other directions to ensure your preference is well addressed in terms of room assignment. Once again, thank you Mr. C. for your heartfelt review, we look forward to warmly welcome you back in near future. With Best Regards, Rita Ge Director of VIP Service & Guest Experience

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Other web-users rate our hotel

  • 867 reviews 9.5/10 Location
  • 1,499 reviews 9.2/10 Room
  • 1,815 reviews 9.2/10 Service
  • 609 reviews 9.3/10 Vibe
  • 601 reviews 9/10 Amenities
  • 570 reviews 8.7/10 Comfort
  • 496 reviews 8.8/10 Breakfast
  • 388 reviews 8.1/10 Food

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